Koncert Overview

Koncert's AI-Powered Sales Dialer enhances B2B sales calls with its unique AI Parallel Dialer and AI Power Dialer. These features enable sales teams to efficiently manage high-volume call lists, improving connection rates and reducing idle time. The platform's Cadence feature allows for the systematic organization of follow-ups, ensuring consistent engagement with prospects. The Remote Salesfloor capability supports distributed teams, maintaining productivity and collaboration regardless of location. Additionally, Caller ID Management helps in increasing call pick-up rates by displaying recognizable numbers. Koncert's platform is designed to boost sales success through intelligent automation and strategic engagement, addressing the challenges of modern sales environments.

Use Cases

Customers recommend Engagement Management, Account Management, Call Recording, as the business use cases that they have been most satisfied with while using Koncert.

Other use cases:

  • Business Development
  • Telemarketing
  • Generation Of New Leads
  • Coaching
  • Contact List Management
  • Lead Engagement
  • Conversion Management
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Koncert.

Other priorities:

  • Improve ROI
  • Launch New Products
  • Grow Market Share
  • Enhance Customer Relationships
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Establish Thought Leadership
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Koncert Use-Cases and Business Priorities: Customer Satisfaction Data

Koncert works with different mediums / channels such as Phone Calls.

Koncert's features include Personalization, Recording, and Dashboard. and Koncert support capabilities include Phone Support, AI Powered, 24/7 Support, etc. also Koncert analytics capabilities include Custom Reports, and Analytics.

Reviews

"...ConnectLeader makes cold calling a lot less painful and a lot faster - only connect with available prospects and don't have to spend time listening to dial tones...." Peer review by Jenna S, Sales Associate, Computer Software

Peer review evidence (same sources as the product rating summary)

"...Place sales calls directly in Salesforce or Cadence with 1 click without having to manually dial...." Human Agent-Assisted Dialer
"...Koncert's B2B sales dialing software includes human powered agent-assisted dialing, click to call, and list dialing for sales outreach...." Human Agent-Assisted Dialer
"...Our head of sales will often record calls he s listening in on and use those recordings to have a coaching session with the sales team at the end of a call blitz or a call cycle...." Peer review by James Tenner, President & Chief Executive Officer, Broadleaf Services

Koncert, Channels, myphoner, Vanillasoft Inside Sales CRM, Kixie Integrated Voice, etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Koncert offers an AI Dialer Platform featuring AI Parallel and Flow Dialers. It includes agent-assisted dialing, click-to-call, and list dialing for B2B sales outreach.

Popular Business Setting

for Koncert

Top Industries

  • Information Technology and Services
  • Computer Software
  • Internet

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Koncert is popular in Information Technology And Services, Computer Software, and Internet and is widely used by Small Business, Mid Market, and Large Enterprise.

Koncert Customer wins, Customer success stories, Case studies

How efficiently Does Koncert manage your Engagement Management?

How does Koncert facilitate Account Management?

How does Koncert facilitate Call Recording?

How does Koncert facilitate Business Development?

How does Koncert address your Telemarketing Challenges?

11 buyers and buying teams have used Cuspera to assess how well Koncert solved their Sales Engagement needs. Cuspera uses 709 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.

 

Ninja Sales Dojo - Marketing And Advertising - Small

USA

Ninja Sales Dojo used Koncert’s AI-powered platform to increase connect rates. The team boosted conversation velocity with the tool. They built a scalable outbound sales engine. The platform helped t...hem improve sales outreach. Results included higher engagement and more efficient sales processes.

 

Balto - Information Technology And Services - Small

St. Louis, USA

Balto used Koncert's Agent-Assisted Dialer to reach more of the right prospects. The tool helped Balto connect with their target audience faster. This improved their outreach and sales efficiency. Ba...lto was able to get in front of as many of the right people as possible. The solution made their sales process easier and more effective.

 

DePaul University - Education - Large

Chicago, USA

DePaul University used Team Dialer from Koncert to reach more of the right people. The solution helped them connect with their target audience faster. The case highlights how Team Dialer improved out...reach efficiency. DePaul University saw better engagement as a result. The story shows the impact of using advanced dialing technology in higher education.

 

Envision Technology Advisors - Information Technology And Services - Small

Providence, USA

Koncert helped Envision Technology Advisors boost sales efficiency by an 8-to-1 factor. The inside sales team used Koncert to handle more calls in less time. Envision saw a 30% increase in marketing ...development funds from Dell by showing a clear sales process. The team created a structured selling process with Koncert at the center. CEO Todd Knapp says Koncert is the most valuable tool he has implemented.

 

Broadleaf Services - Information Technology And Services - Small

Billerica, USA

Broadleaf Services used Koncert's Agent-Assisted Dialer, Flow Dialer, and Remote Coach to boost sales productivity. Their sales team runs weekly call blitzes to schedule appointments and keep the pip...eline full. Real-time coaching sessions use recorded calls for team learning and improvement. Collaborative sales calls with vendors help answer technical questions and train reps quickly. The tools let Broadleaf reach more prospects and grow faster.

 

Arctic Wolf Networks - Information Technology And Services - Medium

Eden Prairie, USA

Arctic Wolf Networks needed to boost sales calls and improve lead quality. They replaced expensive telemarketing firms with Koncert's Agent-Assisted Dialer, integrated with Salesforce. Now, their ins...ide sales team makes 150 to 200 calls in just 90 minutes each day. This solution increased qualified leads and gave better visibility into the sales process. Arctic Wolf can now track every step from lead source to closed deal.

Boost Sales Efficiency with Koncert AI Powered Parallel Dialer for Salesforce CRM

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Frequently Asked Questions(FAQ)

for Koncert

What is Koncert?

Koncert (formerly ConnectLeader) provides multi-channel B2B sales engagement technologies for all types of sales roles to increase their top line revenue by increasing productivity up to 800%. Our Intelligent Sales Acceleration and multi-channel Sales Engagement platform gives sales, lead generation, and marketing teams powerful tools to identify the right prospects, obtain accurate contact data, and enable accelerated communication using our sales connectivity optimization and lead nurturing solutions. Beware; one size does not fit all! Successful business lead generation programs require different sales acceleration tools for different sales roles - our platform provides all of them. Engage leads systematically across multiple communication modes and increase velocity at the top of the funnel while implementing your strategy at scale. Cadence does this and more, unlike any other sales cadence solution on the market. The patented cloud-based technology is built on the AI predictive intelligence engine, which identifies and prioritizes prospect lists ensuring your best sales leads are contacted first.

What is Koncert used for?

Koncert is a Sales Engagement Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Engagement Management, Account Management and Call Recording .

What are the top features of Koncert?

Personalization, Recording and Dashboard are some of the top features of Koncert.

Who uses Koncert?

Koncert is used by Information Technology And Services, Computer Software and Internet among other industries.

What are Koncert alternatives?

Channels, Myphoner, Vanillasoft Inside Sales CRM and Kixie Integrated Voice are popular alternatives for Koncert.

Where is Koncert located?

Koncert is headquartered at 7 Stiles Road, Suite 102, Salem, NH 03079, US.
lightning

Peers used Koncert for engagement management and account management

Koncert Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.52/5

Read Reviews (13)
Custom Reports

4.79/5

Read Reviews (32)
Analytics

4.71/5

Read Reviews (18)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.52/5

Read Reviews (13)
Custom Reports

4.79/5

Read Reviews (32)
Analytics

4.71/5

Read Reviews (18)

Software Failure Risk Guidance

?

for Koncert

Overall Risk Meter

Low Medium High

Top Failure Risks for Koncert

Koncert. News

Awards

Koncerts AI-Driven Sales Technology Platform Shines in G2 Spring 2025 Rankings: High Performer Across Key B2B Categories

Koncert's AI-Driven Sales Technology Platform has been recognized as a High Performer in G2's Spring 2025 Reports across multiple B2B categories, including Auto Dialer, Sales Engagement, and Sales Coaching. The platform received accolades for high user adoption, ease of use, and fast implementation, highlighting its impact on enhancing sales productivity and efficiency.

Awards

Koncert AI-Powered Dialer Platform Sweeps G2 Winter 2025 Awards: Recognized for User Adoption, Support Excellence, and Sales Technology Leadership

Koncert's AI-powered dialer platform has been recognized in G2's Winter 2025 Reports, earning accolades for user adoption, support excellence, and leadership in sales technology. The platform was named a High Performer in categories like Auto Dialer and Sales Engagement, and received awards for Momentum Leader and Highest User Adoption. Koncert's dialers integrate with leading CRMs, enhancing sales productivity and efficiency.

Partnership

Koncert Announces Integration with Apollo.io to streamline end-to-end Outbound Prospecting

Koncert has integrated with Apollo.io to enhance outbound prospecting. This collaboration combines Apollo's data enrichment with Koncert's AI dialer, enabling sales teams to efficiently target, engage, and analyze prospects. Key features include enriched prospect data, automated workflows, and advanced conversation analytics, supporting Koncert's mission to empower sales teams with intelligent engagement tools.

Koncert. Profile

Company Name

Koncert.

Company Website

https://www.koncert.com/

HQ Location

7 Stiles Road, Suite 102, Salem, NH 03079, US

Employees

101-250

Social

Financials

PRIVATE