Koncert Overview

Koncert's AI-Powered Sales Dialer enhances B2B sales calls with its unique AI Parallel Dialer and AI Power Dialer. These features enable sales teams to efficiently manage high-volume call lists, improving connection rates and reducing idle time. The platform's Cadence feature allows for the systematic organization of follow-ups, ensuring consistent engagement with prospects. The Remote Salesfloor capability supports distributed teams, maintaining productivity and collaboration regardless of location. Additionally, Caller ID Management helps in increasing call pick-up rates by displaying recognizable numbers. Koncert's platform is designed to boost sales success through intelligent automation and strategic engagement, addressing the challenges of modern sales environments.

Use Cases

Customers recommend Engagement Management, Account Management, Call Recording, as the business use cases that they have been most satisfied with while using Koncert.

Other use cases:

  • Business Development
  • Telemarketing
  • Generation Of New Leads
  • Coaching
  • Contact List Management
  • Lead Engagement
  • Conversion Management
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Koncert.

Other priorities:

  • Improve ROI
  • Launch New Products
  • Grow Market Share
  • Enhance Customer Relationships
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Establish Thought Leadership
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Koncert Use-Cases and Business Priorities: Customer Satisfaction Data

Koncert works with different mediums / channels such as Phone Calls.

Koncert's features include Personalization, Recording, and Dashboard. and Koncert support capabilities include Phone Support, AI Powered, 24/7 Support, etc. also Koncert analytics capabilities include Custom Reports, and Analytics.

Reviews

"...We don't have much time throughout the day on our sales team because we have a lot of potential customers to follow-up with - ConnectLeader..." Peer review by Administrator

Peer review evidence (same sources as the product rating summary)

"...We don't have much time throughout the day on our sales team because we have a lot of potential customers to follow-up with - ConnectLeader..." Peer review by Administrator
"...Koncert's B2B sales dialing software includes human powered agent-assisted dialing, click to call, and list dialing for sales outreach...." Human Agent-Assisted Dialer
"...I was able to make call faster than dialing manually i was also able to dial from a list I like that you were able to make calls and record at the same time good tool to use and it intergrates with Salesforce I would recommend Connect leader any day they have a great solution..." Peer review by Lakesha M., Information Technology and Services

Koncert, GMass, Ebsta Revenue Intelligence, Autoklose, Mailshake, etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Koncert offers an AI Dialer Platform featuring AI Parallel and Flow Dialers. It includes agent-assisted dialing, click-to-call, and list dialing for B2B sales outreach.

Popular Business Setting

for Koncert

Top Industries

  • Information Technology and Services
  • Computer Software
  • Internet

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Koncert is popular in Information Technology And Services, Computer Software, and Internet and is widely used by Small Business, Mid Market, and Large Enterprise.

Koncert Customer wins, Customer success stories, Case studies

How does Koncert facilitate Engagement Management?

What makes Koncert ideal for Account Management?

Why is Koncert the best choice for Call Recording?

How can Koncert enhance your Business Development process?

What benefits does Koncert offer for Telemarketing?

11 buyers and buying teams have used Cuspera to assess how well Koncert solved their Sales Engagement needs. Cuspera uses 709 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.

 

CardTapp - Information Technology And Services - Small

Seattle, USA

CardTapp used Koncert's Click Dialer to improve outbound sales calls. Their 20-person sales team struggled with unreliable dialing software and syncing issues with Salesforce. Koncert's solution let ...reps click to call, take notes, and move quickly to the next lead. New sales reps learned the system in under 24 hours. Answer rates rose from 20% to 70% with local area codes. CardTapp saw faster onboarding and higher productivity.

 

Financial Management Solutions, Inc. (FMSI) - Information Technology And Services - Small

Alpharetta, USA

FMSI used Koncert's Agent-Assisted Dialer to boost lead generation and cut appointment setting costs. The company struggled to hire and retain skilled telemarketers and needed more quality leads. Wit...h Koncert, one part-time telemarketer now secures 5 to 8 appointments per week, up from a goal of three. FMSI reduced its cost per appointment by replacing three telemarketers with one rep plus Koncert. The sales process stayed the same, but call volume and efficiency increased.

 

DataGravity - Information Technology And Services - Small

Nashua, USA

Koncert helped DataGravity boost sales outreach and accelerate growth. Before Koncert, the team made many calls but had few conversations. With Koncert, they now make 200 dials and have 15 conversati...ons in under two hours. The tool integrates with Salesforce and makes training new staff and partners faster. DataGravity's sales team now books more meetings and hits their goals with confidence.

 

Hexagon Platform Solutions - Information Technology And Services - Large

Stockholm, Sweden

Koncert helped Hexagon Platform Solutions triple their calling volume. The sales team used Koncert’s advanced dialer stack to boost connect rates and qualify more leads. Pipeline generation from qual...ified leads rose from 14% to 24% in nine months. Integration with Salesforce made reporting seamless. Sales reps now spend less time dialing and more time selling, leading to higher retention and more closed deals.

 

Vidyard - Information Technology And Services - Medium

Kitchener, Canada

Koncert helped Vidyard's business development team boost outbound productivity. Before, reps could only reach eight new leads daily, slowing growth. With Koncert's agent-assisted dialer and Salesforc...e integration, reps now reach 15–20 new leads per day. This change led to over 50% improvement in efficiency. Vidyard's team can now engage more prospects and create more opportunities.

 

Bradley-Morris, Inc. and RecruitMilitary - Human Resources - Medium

Norfolk, USA

Koncert helped Bradley-Morris, Inc. and RecruitMilitary boost their sales outreach by 63% month over month. The teams needed to reach more military veterans and spouses for job opportunities. They st...ruggled with remote workforce management and inconsistent outreach. Koncert's agent-assisted dialer and Salesforce integration improved call volume, analytics, and reporting. The executive team gained better data insights and coaching tools. This led to more efficient sales processes and higher engagement.

Boost Sales Efficiency with Koncert AI Powered Parallel Dialer for Salesforce CRM

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Koncert

What is Koncert?

Koncert (formerly ConnectLeader) provides multi-channel B2B sales engagement technologies for all types of sales roles to increase their top line revenue by increasing productivity up to 800%. Our Intelligent Sales Acceleration and multi-channel Sales Engagement platform gives sales, lead generation, and marketing teams powerful tools to identify the right prospects, obtain accurate contact data, and enable accelerated communication using our sales connectivity optimization and lead nurturing solutions. Beware; one size does not fit all! Successful business lead generation programs require different sales acceleration tools for different sales roles - our platform provides all of them. Engage leads systematically across multiple communication modes and increase velocity at the top of the funnel while implementing your strategy at scale. Cadence does this and more, unlike any other sales cadence solution on the market. The patented cloud-based technology is built on the AI predictive intelligence engine, which identifies and prioritizes prospect lists ensuring your best sales leads are contacted first.

What is Koncert used for?

Koncert is a Sales Engagement Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Engagement Management, Account Management and Call Recording .

What are the top features of Koncert?

Personalization, Recording and Dashboard are some of the top features of Koncert.

Who uses Koncert?

Koncert is used by Information Technology And Services, Computer Software and Internet among other industries.

What are Koncert alternatives?

GMass, Ebsta Revenue Intelligence, Autoklose and Mailshake are popular alternatives for Koncert.

Where is Koncert located?

Koncert is headquartered at 7 Stiles Road, Suite 102, Salem, NH 03079, US.
lightning

Peers used Koncert for engagement management and account management

Koncert Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.52/5 ★

Read Reviews (13)
Custom Reports

4.79/5 ★

Read Reviews (32)
Analytics

4.71/5 ★

Read Reviews (18)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.52/5 ★

Read Reviews (13)
Custom Reports

4.79/5 ★

Read Reviews (32)
Analytics

4.71/5 ★

Read Reviews (18)

Software Failure Risk Guidance

?

for Koncert

Overall Risk Meter

Low Medium High

Top Failure Risks for Koncert

Koncert. News

Awards

Koncerts AI-Driven Sales Technology Platform Shines in G2 Spring 2025 Rankings: High Performer Across Key B2B Categories

Koncert's AI-Driven Sales Technology Platform has been recognized as a High Performer in G2's Spring 2025 Reports across multiple B2B categories, including Auto Dialer, Sales Engagement, and Sales Coaching. The platform received accolades for high user adoption, ease of use, and fast implementation, highlighting its impact on enhancing sales productivity and efficiency.

Awards

Koncert AI-Powered Dialer Platform Sweeps G2 Winter 2025 Awards: Recognized for User Adoption, Support Excellence, and Sales Technology Leadership

Koncert's AI-powered dialer platform has been recognized in G2's Winter 2025 Reports, earning accolades for user adoption, support excellence, and leadership in sales technology. The platform was named a High Performer in categories like Auto Dialer and Sales Engagement, and received awards for Momentum Leader and Highest User Adoption. Koncert's dialers integrate with leading CRMs, enhancing sales productivity and efficiency.

Partnership

Koncert Announces Integration with Apollo.io to streamline end-to-end Outbound Prospecting

Koncert has integrated with Apollo.io to enhance outbound prospecting. This collaboration combines Apollo's data enrichment with Koncert's AI dialer, enabling sales teams to efficiently target, engage, and analyze prospects. Key features include enriched prospect data, automated workflows, and advanced conversation analytics, supporting Koncert's mission to empower sales teams with intelligent engagement tools.

Koncert. Profile

Company Name

Koncert.

Company Website

https://www.koncert.com/

HQ Location

7 Stiles Road, Suite 102, Salem, NH 03079, US

Employees

101-250

Social

Financials

PRIVATE