Home Sales Engagement Koncert Koncert Alternatives
Koncert: Reviews, Testimonials and Expert Opinions
(709)Multi-channel sales engagement with personalization at scale
Top 11 Koncert Alternatives : 2025
Channels
Data powered Phone system that turns customer data into excellent service enabling customer engagement
Channels is a customer service solution which solves customer problems, streamlines customer service, and improves retention with Channels’ data-powered phone system. It provides solutions for call centers and client success teams that offer tools including channel management, live chat, call management, eCommerce integration, contact history, and more. The Channels platform is designed to provide agents with data on customer order history, contact details, order information, and more. ...
With Channels, users can utilize customer data from connected eCommerce and CRM systems such as Magento, Pipedrive, and Shopify in order to gain more context to aid customer queries and service requests. The live chat integration functionality allows businesses to connect their existing live chat tool with the Channels system in order to automatically distribute customer conversations to the relevant agents via phone calls when needed.
Customer support calls can be managed from anywhere using the Channels mobile apps for Android and iOS, and the Click-to-Call widget allows agents to easily switch between devices without losing customer details. Other call management tools include IVR, automatic routing, call recording, toll-free numbers, and more.
myphoner
Cold calling and call tracking software for sales teams supporting lead management and sales engagement
Myphoner is a cloud-based Sales Cold Calling and Lead Management Solution. Its lead tracking enables teams to properly nurture leads, always follow up on prospects, and have instant access to leads and their activity. It provides a solution for freelancers and teams doing B2B cold calling. ...
Myphoner has a built-in queue which makes lead lists automatically available for the cold calling process. It ensures that all of the uploaded lead lists are organized, schedule callbacks, and the sales agent is provided with options to set when to make a callback and leads that require callbacks can be marked in the queue. Myphoner sends notifications to remind agents of follow-ups, whether they're working in the tool or not.
Myphoner features include using the powerful scheduler to stay on track and persistently follow-up on leads, capture and track leads, superior workflow for sales agents and their team, flexible Pipeline modeling and campaign setup, personalized campaign dashboard, send pre-defined, personalized follow-up emails with just a few clicks, outbound campaign management with elegant, yet powerful sales reports, never call someone twice with the same pitch, and more.
Vanillasoft Inside Sales CRM
Sales Engagement Software for Inside Sales
VanillaSoft is a cloud-based sales engagement solution that combines functions like CRM, lead management and telemarketing which helps inside sales teams in businesses manage their daily operations. ...
It uses a queue-based sorting system that also provides lead generation and nurturing tools, helping users to manage sales in the pipeline and secure new business.
It offers integrated applications to manage lead tracking, lead routing, auto dialling, email marketing, appointment setting and call recordings to effectively engage, qualify and close the sales deals, achieving increased productivity in the process.
Kixie Integrated Voice
Sales engagement platform that boosts sales team performance
Kixie Integrated Voice is an AI-powered voice and SMS solution for sales teams. It helps sales teams connect with more prospects and close more deals. It helps to increase sales and revenue and acquire customers. ...
Kixie is an integrated CRM dialer and phone service for sales teams to make more sales calls, record all calls, and track call metrics. The software offers a click-to-call dialing list and auto-dialing options as well as supports other features such as call recording, customizable call routing and call tracking.
Kixie assists customers to save a lot of time and experience increased talk time by using the technologies like inbound and outbound SMS messaging, voicemail drop, CRM integration for the required data which automates CRM to send emails, update deal status or schedule follow up activities and many more. Kixie’s powercall is a powerful Chrome extension that can be installed on Mac, Windows and Chromebooks. With this extension reps make calls in seconds.
Truly Voice Platform
The calling solution that powers sales engagement through tracking Rep activity at Scale, and capturing every Voice, SMS, And Email Conversation
Truly is a Phone Solution designed for customer facing teams such as Sales, Sales Operations and IT teams, for tracking, coaching and analysis of Customer conversations. It can be deployed in organizations of all sizes. ...
Truly’s apps provide an easy to use interface, syncs up CRM data dynamically, and provides insights and context through Conversation Intelligence capabilities. It also can be used for Customer Support by Sales Operations and IT teams.
Truly’s click-to-call feature allows dialling of numbers through SFDC or other web-based call systems. It has a Call notes feature that allows dynamic sync up with CRM. Truly has a Call Monitoring and Coaching interface that reduces the coaching time by allowing feedback on the live call, has a default Call recording system which can be switched off if required and more such features.
ClickPoint Software
All-In-One Sales engagement and Lead Management software reaching more prospects with outbound dialing, inbound call routing, Text SMS, and email nurture
ClickPoint Software is a Sales Engagement platform built to simplify the sales process, enabling salespeople to communicate with more prospects by using the right communication channel at the right time. It helps to improve ROI, increase sales and revenue and improve digital and social presence. ...
ClickPoint provides immediate, real, and measurable value, improving all areas in the customer outreach and follow up process to immediately impact sales performance. Some of its features include guided selling, automate sales marketing, prioritize sales activities, outbound Dialing, inbound call management, call tracking, and many more.
Velocify
Mortgage sales software enabling sales engagement through sales process automaton
Velocify is a Cloud based mortgage sales software for sales, marketing teams to accelerate borrower engagement, increase revenue, performance and sales engagement. It helps teams to boost ...
It uses customized sales workflows for converting more leads, it has in built salesforce integration which helps in more lead generation and increasing the revenue.
Frontspin sales communication
A cloud-based sales communication and sales engagment tool that helps reach up to 3x more prospects and close more deals
FrontSpin is a cloud-based Sales Communication platform for Sales teams for enhancing Sales Communications and streamlining Sales processes. FrontSpin brings in all the Sales communication tools ...
FrontSpin features include Powerdialer for quick and single click dialling, recorded voicemails, Sales Email feature with tools for personalization of emails, and notifications in real-time when the mail is opened. It also facilitates creation of Account Based Playbook which provides tools for calls and email prioritization, and streamlining of Sales processes.
Dialpad Ai Voice
AI business phone system to improve your workflows and customer experience
Dialpad Ai Voice is a cloud-based phone system that makes connecting teams easier with voice, messaging, and integrations across existing devices. It helps to improve internal communication, increase sales and revenue, and shorten ramp-up time. ...
Dialpad Ai Voice helps with business conversations regardless of any device or location. All it takes is a download or desk phone to get the team connected. It helps to work in real time and get back to running the team.
Its features include fast deployment, seamless integrations, voice intelligence that automatically captures conversation, call analytics, and many more.
ConnectAndSell
Customer Engagement Software for best sales people, more live conversations with qualified prospects.
ConnectAndSell is a cloud sales acceleration platform for sales teams to connect with prospects and increase sales engagement. ConnectAndSell is primarily used for getting 10x more live ...
ConnectAndSell offers combination of patented technology and minimal human agent interaction. It integrates with CRMs like Salesforce and Microsoft Dynamics ensuring that system of record is always up to date.
Insidesales Playbooks
A Sales Engagement Platform that increases efficiency and arms the team with powerful insights to increase revenue for the business.
Insidesales Playbooks is a sales engagement platform that organizes customer engagement to drive outcomes. It helps to shorten ramp-up time, increase sales and revenue and improve efficiency. ...
Playbooks automate administrative tasks, processes, and workflows, to update CRM fields, send emails, enroll records, and more. It sorts sales activities by the best customer and next-best action and targets customers by their behaviors to engage and buy. It also measures individual and team performance for visibility into the effectiveness of sales activities and motivates the team with metrics in the right behaviors.
