Laserfiche Overview

Laserfiche transforms document management with its AI-powered platform, enabling faster completion of tasks across enterprises. Known for its strong process automation capabilities, it utilizes workflows and electronic forms to streamline operations. Analytics tools provide insights that can drive better decision-making. A surprising detail? Laserfiche not only manages documents but also engages with a community of users, offering shared insights and expertise. This dual focus on technology and community support sets it apart in the content management landscape.

Use Cases

Customers recommend Workflow Management, Content Management, Sales Document Management, as the business use cases that they have been most satisfied with while using Laserfiche.

Other use cases:

  • Advertisement
  • Onboarding
  • Social Media Analytics
  • Collaboration
  • Sending & Publishing Communications
  • Engagement Management
  • Customer Case Management
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Business Priorities

Improve ROI and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Laserfiche.

Other priorities:

  • Improve Visibility
  • Acquire Customers
  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
  • Grow Market Share
  • Improve Efficiency
  • Establish Thought Leadership
  • Improve Brand Engagement
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Laserfiche Use-Cases and Business Priorities: Customer Satisfaction Data

Laserfiche works with different mediums / channels such as User Generated Content. Blogs. Offline etc.

Laserfiche's features include Recording, Personalization, Templates, etc. and Laserfiche support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Laserfiche analytics capabilities include Custom Reports, and Analytics.

Reviews

"...From automating the AP approval process, through capturing digital signatures for Account approvals, to creating a site for clients to access and download their product drawings, there were so many features that the product provided that we were still tapping into...." Peer review by Santosh Mathew, PMP, MBA, Project Manager, Nielsen

Laserfiche, Strapi, DialogsCMS, Butter CMS, AgilityCMS, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Laserfiche is a leading SaaS provider of ECM and business process automation. The platform accelerates business through workflows, electronic forms, document management, and analytics.

Popular Business Setting

for Laserfiche

Top Industries

  • Government Administration
  • Education
  • Information Technology and Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Laserfiche is popular in Government Administration, Education, and Information Technology And Services and is widely used by Mid Market, Enterprise, and Small Business.

Laserfiche Customer wins, Customer success stories, Case studies

How can Laserfiche optimize your Workflow Management Workflow?

How can Laserfiche optimize your Content Management Workflow?

How can Laserfiche enhance your Sales Document Management process?

How can Laserfiche enhance your Onboarding process?

14 buyers and buying teams have used Cuspera to assess how well Laserfiche solved their Content Management Systems needs. Cuspera uses 3006 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

 

Smith County launches new website - Tyler Morning Telegraph

Smith County has launched a new website featuring enhanced accessibility and user experience. The site now uses Laserfiche for document storage, allowing residents to view and search documents effici...ently. This integration aims to improve community engagement and communication with local government.

CIRCOR Pibiviesse - Manufacturing - Manufacturing

Laserfiche helped CIRCOR Pibiviesse improve on-time delivery of critical databooks from 30-40% to 100%. The company used Laserfiche to centralize valve documentation, automate compliance checklists, ...and monitor production status. Staff now receive automated reminders for tool calibration, reducing delays and liability. The new system supports compliance with over 400 industry standards. Customer satisfaction increased and regulatory penalties dropped.

New Beginning Children’s Homes - Non Profit Organization Management - Non-Profit Organization Management

Laserfiche helped New Beginning Children’s Homes digitize foster care placement and service processes. The nonprofit used electronic forms to speed up child placement and reduce paperwork delays. Sta...ff and foster parents now spend less time on documentation, cutting weekly admin time from three hours to 45 minutes. The organization saved over $11,400 a year in printing costs. Laserfiche cloud also improved data sharing and communication among caseworkers, therapists, and families.

Luminus Financial - Financial Services - financial services

Laserfiche helped Luminus Financial digitize all member documentation after a merger. The credit union used Laserfiche to automate member onboarding and wire transfer processes. Staff now collect and... route information using Laserfiche forms and DocuSign. The new onboarding process saves about three hours per new member. This results in 1,800 staff hours saved each year. Luminus also improved compliance and made future acquisitions easier.

Archdiocese of Perth - Religious Institutions - religious institutions

Laserfiche helped the Archdiocese of Perth digitize and manage records. The Archdiocese needed to improve information management and follow Royal Commission recommendations. Laserfiche provided a sec...ure records management system. The solution digitized historical documents and integrated new records. Staff now access all information from one place. Automation improved efficiency across 110 parishes. The Safeguarding Office saves hundreds of hours each year and can serve the community better.

Orano - Oil & Energy - oil & energy

Laserfiche helped Orano improve records management and process automation. Orano faced challenges with manual processes, compliance, and document retrieval. Laserfiche provided standardized records m...anagement and automated workflows. Staff can now find documents faster and meet regulatory needs. Information management and business processes became 10-50% more efficient. Laserfiche reduced errors and made operations smoother.

See How Laserfiche Robotic Process Automation (RPA) Can Streamline Workflows

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Frequently Asked Questions(FAQ)

for Laserfiche

What is Laserfiche?

Laserfiche is an Intelligent Content Management and Business Process Automation platform that enables organizations to transform into digital businesses. It helps to improve ROI and internal communications.

Laserfiche’s workflow is a powerful business process automation software that classifies, organizes, routes and archives documents.

Laserfiche eliminates manual processes and automates repetitive tasks, accelerating how business gets done through its powerful workflows, electronic forms, document management and analytics, It establishes guidelines for organizing documents to ensure consistency and business continuity for the company and drive information security across the enterprise.

What is Laserfiche used for?

Laserfiche is a Content Management Systems Software mainly used by its customers to Improve ROI and Scale Best Practices by Workflow Management, Content Management and Sales Document Management .

What are the top features of Laserfiche?

Recording, Personalization and Templates are some of the top features of Laserfiche.

Who uses Laserfiche?

Laserfiche is used by Government Administration, Education and Information Technology And Services among other industries.

What are Laserfiche alternatives?

Strapi, DialogsCMS, Butter CMS and AgilityCMS are popular alternatives for Laserfiche.

Where is Laserfiche located?

Laserfiche is headquartered at 3545 Long Beach Blvd. Long Beach, CA 90807, USA.
lightning

Peers used Laserfiche for workflow management and content management

Laserfiche Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.62/5 ★

Read Reviews (15)
Custom Reports

4.42/5 ★

Read Reviews (240)
Analytics

4.38/5 ★

Read Reviews (74)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.62/5 ★

Read Reviews (15)
Custom Reports

4.42/5 ★

Read Reviews (240)
Analytics

4.38/5 ★

Read Reviews (74)

Laserfiche Integrations

Laserfiche integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.56/5 ★

Read Reviews (422)
Data Export

4.50/5 ★

Read Reviews (344)

Software Failure Risk Guidance

?

for Laserfiche

Overall Risk Meter

Low Medium High

Top Failure Risks for Laserfiche

Laserfiche News

Awards

Laserfiche Earns 5-Star Rating in the 2026 CRN Partner Program Guide

Laserfiche received a 5-Star rating in the 2026 CRN Partner Program Guide, highlighting its strong partner program offerings. This recognition underscores Laserfiche's commitment to equipping partners with tools and resources for success, including AI and cloud-deployment training. The award reflects the company's efforts to create a profitable channel ecosystem and deliver transformative solutions.

Awards

Laserfiche Earns 5-Star Rating in the 2026 CRN Partner Program Guide

Laserfiche has been awarded a 5-Star Rating in the 2026 CRN Partner Program Guide. This recognition highlights the strength of Laserfiche's partner program, which offers AI-powered document management solutions and comprehensive training resources. The program supports partners in securing profitable deals and delivering transformative solutions, driving growth and success in a rapidly evolving channel landscape.

Product

Laserfiche adds auto-classification capabilities to transform data into business intelligence

Laserfiche introduces auto-classification capabilities to enhance its document management and process automation solutions. This feature aims to transform unstructured data into actionable business intelligence, improving data accessibility and decision-making for enterprises.

Awards

Laserfiches Taylor Grosso Honored as 2026 CRN Channel Chief - Business Wire

Taylor Grosso from Laserfiche has been recognized as a 2026 CRN Channel Chief, highlighting her leadership in channel strategy and partner engagement.

Laserfiche Profile

Company Name

Laserfiche

Company Website

https://www.laserfiche.com/

Year Founded

1987

HQ Location

3545 Long Beach Blvd. Long Beach, CA 90807, USA

Employees

101-250

Social

Financials

PRIVATE