Laserfiche Overview

Laserfiche transforms document management with its AI-powered platform, enabling faster completion of tasks across enterprises. Known for its strong process automation capabilities, it utilizes workflows and electronic forms to streamline operations. Analytics tools provide insights that can drive better decision-making. A surprising detail? Laserfiche not only manages documents but also engages with a community of users, offering shared insights and expertise. This dual focus on technology and community support sets it apart in the content management landscape.

Use Cases

Customers recommend Workflow Management, Content Management, Sales Document Management, as the business use cases that they have been most satisfied with while using Laserfiche.

Other use cases:

  • Advertisement
  • Onboarding
  • Social Media Analytics
  • Collaboration
  • Sending & Publishing Communications
  • Engagement Management
  • Customer Case Management
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Business Priorities

Improve ROI and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Laserfiche.

Other priorities:

  • Improve Visibility
  • Acquire Customers
  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
  • Grow Market Share
  • Improve Efficiency
  • Establish Thought Leadership
  • Improve Brand Engagement
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Laserfiche Use-Cases and Business Priorities: Customer Satisfaction Data

Laserfiche works with different mediums / channels such as User Generated Content. Blogs. Offline etc.

Laserfiche's features include Recording, Personalization, Templates, etc. and Laserfiche support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Laserfiche analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Take the time to do the online courses and train with the Vendor...." Peer review by Administrator

Laserfiche, Strapi, DialogsCMS, Butter CMS, AgilityCMS, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Laserfiche is a leading SaaS provider of ECM and business process automation. The platform accelerates business through workflows, electronic forms, document management, and analytics.

Popular Business Setting

for Laserfiche

Top Industries

  • Government Administration
  • Education
  • Information Technology and Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Laserfiche is popular in Government Administration, Education, and Information Technology And Services and is widely used by Mid Market, Enterprise, and Small Business.

Laserfiche Customer wins, Customer success stories, Case studies

How efficiently Does Laserfiche manage your Workflow Management?

What makes Laserfiche ideal for Content Management?

What Are the key features of Laserfiche for Sales Document Management?

How does Laserfiche facilitate Onboarding?

14 buyers and buying teams have used Cuspera to assess how well Laserfiche solved their Content Management Systems needs. Cuspera uses 3006 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

 

Smith County launches new website - Tyler Morning Telegraph

Smith County has launched a new website featuring enhanced accessibility and user experience. The site now uses Laserfiche for document storage, allowing residents to view and search documents effici...ently. This integration aims to improve community engagement and communication with local government.

Read on →

CATIC - Insurance

Laserfiche helped CATIC automate and digitize manual, paper-heavy processes. CATIC migrated content to Laserfiche and automated workflows for services like CATICTrac, records management, claims, and ...compliance. The company saved over $325,000 each year. Some processes became up to 90% more efficient. CATIC improved customer service and increased capacity without hiring more staff.

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4Front Engineered Solutions - Manufacturing

Laserfiche helped 4Front Engineered Solutions automate manual processes and centralize information. The company used Laserfiche to manage documents for order management and accounts payable. Employee...s can now access and process files from different offices. This improved efficiency, transparency, and accountability. Staff can work remotely and collaborate on documents. The solution also supports global expansion and integrates with their ERP system.

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Rehmann - Financial Services

Laserfiche Forms helped Rehmann improve workflow and information governance. The firm needed more consistent workflows and easier compliance across offices. Laserfiche streamlined new account opening... and automated onboarding. In 2023, Rehmann opened 600 new accounts and gained $400 million in new assets. The solution saved up to 8,000 employee hours per year. Compliance and audits became easier and less time-consuming.

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Maryland Theatre - Entertainment

Laserfiche helped Maryland Theatre digitize and automate its business processes. The theatre faced challenges with physical files and needed to streamline event management, sales, and nonprofit opera...tions. Laserfiche enabled better data collection, centralized document management, and automated workflows. Staff now collaborate more easily and make faster decisions. The theatre improved documentation quality and hired an extra staff member to support its growing schedule.

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SIU Medicine - Hospital & Health Care

Laserfiche helped SIU Medicine automate and digitize key business processes. The organization faced complex, manual workflows for procurement and service requests. Laserfiche Forms and workflow tools... reduced the timesheet process from one week to less than a minute. Automation improved staff satisfaction, supported hybrid work, and ensured compliance. SIU Medicine now uses Laserfiche across departments to streamline operations and boost efficiency.

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See How Laserfiche Robotic Process Automation (RPA) Can Streamline Workflows

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Frequently Asked Questions(FAQ)

for Laserfiche

What is Laserfiche?

Laserfiche is an Intelligent Content Management and Business Process Automation platform that enables organizations to transform into digital businesses. It helps to improve ROI and internal communications.

Laserfiche’s workflow is a powerful business process automation software that classifies, organizes, routes and archives documents.

Laserfiche eliminates manual processes and automates repetitive tasks, accelerating how business gets done through its powerful workflows, electronic forms, document management and analytics, It establishes guidelines for organizing documents to ensure consistency and business continuity for the company and drive information security across the enterprise.

What is Laserfiche used for?

Laserfiche is a Content Management Systems Software mainly used by its customers to Improve ROI and Scale Best Practices by Workflow Management, Content Management and Sales Document Management .

What are the top features of Laserfiche?

Recording, Personalization and Templates are some of the top features of Laserfiche.

Who uses Laserfiche?

Laserfiche is used by Government Administration, Education and Information Technology And Services among other industries.

What are Laserfiche alternatives?

Strapi, DialogsCMS, Butter CMS and AgilityCMS are popular alternatives for Laserfiche.

Where is Laserfiche located?

Laserfiche is headquartered at 3545 Long Beach Blvd. Long Beach, CA 90807, USA.
lightning

Peers used Laserfiche for workflow management and content management

Laserfiche Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.62/5 ★

Read Reviews (15)
Custom Reports

4.42/5 ★

Read Reviews (240)
Analytics

4.38/5 ★

Read Reviews (74)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.62/5 ★

Read Reviews (15)
Custom Reports

4.42/5 ★

Read Reviews (240)
Analytics

4.38/5 ★

Read Reviews (74)

Laserfiche Integrations

Laserfiche integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.56/5 ★

Read Reviews (422)
Data Export

4.50/5 ★

Read Reviews (344)

Gimmal Records Management

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Feith Platform

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Accela Civic Platform

4.4 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Laserfiche

Overall Risk Meter

Low Medium High

Top Failure Risks for Laserfiche

Laserfiche News

Product

Laserfiche adds auto-classification capabilities to transform data into business intelligence

Laserfiche introduces auto-classification capabilities to enhance its document management and process automation solutions. This feature aims to transform unstructured data into actionable business intelligence, improving data accessibility and decision-making for enterprises.

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Awards

Laserfiches Taylor Grosso Honored as 2026 CRN Channel Chief - Business Wire

Taylor Grosso from Laserfiche has been recognized as a 2026 CRN Channel Chief, highlighting her leadership in channel strategy and partner engagement.

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Awards

Laserfiche's Taylor Grosso Honored as 2026 CRN Channel Chief - The Joplin Globe

Taylor Grosso from Laserfiche has been recognized as a 2026 CRN Channel Chief, highlighting her leadership in the channel community.

Read more →
Product

Laserfiche Expands AI Data Capture with Auto-Classification to Transform Data into Business Intelligence - Yahoo Finance

Laserfiche has enhanced its AI-powered data extraction tool, Smart Fields, by introducing automated document classification and tagging. This update allows organizations to quickly transform unstructured content into actionable business intelligence. Smart Fields now uses natural language prompts to identify document types and apply metadata templates, improving document management efficiency and reducing manual data entry.

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Laserfiche Profile

Company Name

Laserfiche

Company Website

https://www.laserfiche.com/

Year Founded

1987

HQ Location

3545 Long Beach Blvd. Long Beach, CA 90807, USA

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

PRIVATE