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(1196)LiveHelpNow -Fully integrated customer service suite....
Top 30 LiveHelpNow Alternatives : 2025
Helpcrunch
HelpCrunch - Intelligent Customer Communication Platform ...
Helpcrunch is a customer communication platform enabling Lead Generation and Sales, Customer Engagement and Customer support. It can be used by businesses of all sizes across the industry, and is available on mobile Android and iOS. ...
Helpcrunch enables lead generation through its Live Chat and forms feature, that enables talking to leads in real time, and an Inbox for managing all incoming chats and emails from leads in one place. It supports Customer engagement by automating onboarding and engagement enabling conversion of customers with timely personalized messages through automated messages, email marketing and pop-ups.
Helpcrunch enables Customer support using Live Chat to guide customers on the website or inside the app in real-time. 24/7 self-service customer support is provided with the knowledge base software, enabling fewer support requests. Helpcrunch integrates with other software in the business.
Haptik
Virtual Assistant Platform enhancing customer experience and ROI
Haptik is an AI based Intelligent Virtual assistant platform enabling better customer experience and ROI at every stage of the customer lifecycle. The AI Virtual assistant is built to solve ...
It is Voice Enabled and works across web, telephony and smart speakers and the Agent Chat is enabled with routing of complex queries to Live Agents. It is built with enterprise grade security, data protection and SDK, and supports CRM integrations. Haptik also has an automated conversational testing platform that enables real time improvements to the AI.
Gist
getgist.com - All-in-One Email Marketing Automation, Live ...
Gist offers all-in-one email marketing automation, live chat, and help desk software. It serves as a central source of truth throughout the entire customer journey, with a free start.
Tidio live chat
Tidio Live Chat | Free Livechat Solution
Tidio is a Live Chat boosted with bots to increase sales by skyrocketing customer engagement. It helps to increase sales and revenue and enhance customer relationships. Live chat allows business ...
Tidio Live Chat features include live chat integration with email accounts and messenger, quick responses prepared beforehand that are quickly sent to the visitor, view live typing of the visitor, email notifications, mobile apps, chat transfer to another operator to answer the visitor and more.
Acquire™
Acquire: Realtime Customer Support
LiveHelpNow shines in streamlined helpdesk management and robust integration, making it ideal for large enterprises seeking comprehensive support across IT and healthcare. In contrast, Acquire™ excels in engagement management and video collaboration, appealing to sectors like legal services and retail with its capacity to enhance international sales and digital presence. Businesses should consider their operational focus: LiveHelpNow for depth in technological support and Acquire™ for dynamic customer interaction capabilities. ...
Tawk.to
Monitor and chat with the visitors on your website, mobile app or from..
Tawk.to is a live chat and messaging tool used by businesses to connect with customers via a mobile app or on website. Tawk.to makes it easy to deliver personalized and real time customer service. Tawk.to helps to monitor the website and be there when customers need attention. It helps to proactively initiate conversation with visitors and app users. ...
The primary features offered by the platform includes Canned Responses, Customizable Branding, Geo Targeting, Offline Form, Screen Sharing, Proactive Chat, Transfers/Routing, Third Party Integration and Website Visitor Tracking.
The free chat app offers different screens for visitor’s details, choosing chats and chatting. The users have the flexibility to customize widgets and modify chat colours, attention bubbles, and do personalized uploads.
Livechat
LiveChat | Live Chat Software and Help Desk Software
Livechat caters to a wide range of businesses with powerful engagement and integration capabilities, aiding large enterprises and retail sectors. It supports customer relationship enhancement and robust data handling with 24/7 availability tailored for dynamic operational needs. On the other hand, LiveHelpNow focuses on customized solutions for smaller businesses and industries like IT and healthcare, offering strong helpdesk and social media management. Its user-friendly features support businesses in building brand awareness through efficient communication and analytics, though with less extensive 24/7 support compared to Livechat. ...
LiveAgent
Help Desk & Live Chat Software
LiveAgent is a Helpdesk software for SMBs that can be used across industries such as Automotive, Marketing & Telco, Travel, SaaS and more. It can adapt to different business models such as Agencies, Enterprise, NGOs, Startups and others. ...
LiveAgent provides Helpdesk support through various channels such as Mails, Live Chat, Call Center, Social Media and Knowledge base for customer self help. Some of the main features of LiveAgent include Slack notifications for ticket details, chat and broadcast messages through Viber, and a Universal Inbox for viewing and responding to tickets from all channels.
Ticket status can be viewed from a single dashboard, Hybrid ticketing enables communication to the customer across different channels with the same ticket.
KeyReply
Best AI Chatbot Developers in Asia | KeyReply
KeyReply assists healthcare providers in delivering personalized care and automating workflows. Generative AI powers this virtual assistant to enhance efficiency at scale.
Userlike
Live chat software to help your business win and nurture customers across messaging channels.
Userlike is a live chat software for website and mobile support which helps the end customers when and where it matters. It offers various customization options that let companies match the look, feel and logic of the live chat box to the website's design. ...
Userlike offers features such as chat panel, custom design, team management and custom chat behaviour. Its built-in chat panel, custom design templates, team management functionalities, custom chat behaviour, feedback, chatbot and more. The solution offers unique data privacy options which customers can add to ensure information remains secure.
Userlike can be accessed from different mobile devices including tablets and smartphones. The built-in support bot asks initial questions to website visitors, collects questions and notifies the support team via Slack or email. The solution also provides reports and analytics that helps users keep track of key metrics and KPIs.
Crisp Customer Messaging Platform
Customer Messaging Platform For Startups & SMB's - Crisp
Crisp Customer Messaging Platform is a multichannel customer messaging platform that unifies external and internal communication into one inbox. It helps to increase sales and revenue and improve internal communications. ...
Crisp is an online chat service that enables website visitors to communicate directly with service representatives through various social media platforms.
Some of the features used by Crisp platform that helps to communicate with the customers include engaging website visitor using live chat, improve leads and customers knowledge, build automated conversation, boost the campaigns by sending email and in-app messages, connect Crisp to favorite apps and many more.
LiveHelpNow Chat Support Suite
LiveHelpNow: Help Desk Software, Live Chat, Support Ticket ...
LiveHelpNow offers a real-time customer support platform that's easy for agents to use. A 30-day free trial is provided for their live chat software.
Provide Support Live Chat
Live Chat Features | Features You Get with Provide Support
Provide-support-live-chat offers live messaging, visitor details, file transfer, canned messages, and transferable calls. Features include location, browser, and IP tracking.
Comm100
Omnichannel Customer Experience Platform | Live Chat ...
Comm100 is an enterprise omnichannel customer service software that enables businesses or organizations to communicate with their website visitors in real-time. It is designed to help businesses from all scales and industries improve customer satisfaction rates, and engage with their current and prospective customers in real time. It grows business and makes brands more reliable, and makes communication much more flexible. ...
It helps almost every sales team to track and identify potential buyers, and to address the concerns of the ones that are already on board. It stores communication records in a comprehensive database, and makes them accessible to all agents regardless of their location, communicate and assist each other, in order to deliver support, and seamlessly integrated with a variety of systems and applications, and priced reasonably to fit even the tightest budget and modest needs of businesses.
Key features include rule-based proactive chat, granular permission setting, team collaboration, surveys, chat histories, and more.
Olark
Live Chat Software for Sales and Customer Support
Olark and LiveHelpNow both offer valuable live chat solutions but cater to different scales and needs. Olark is tailored for large organizations, especially in education and healthcare, with rich features like seamless integrations and robust analytics. It emphasizes real-time customer engagement and support. On the other hand, LiveHelpNow focuses on smaller enterprises, with capabilities that assist with helpdesk and social media management. Its strengths lie in custom reporting and basic analytics, making it suitable for businesses aiming for solid customer interactions and brand management. ...
Pure Chat
100% Free Live Chat Software for Businesses
Pure Chat is a live chat software for businesses. It is the easiest and fastest way to add live chat to the website. It helps to acquire customers and increase sales and revenue. Pure Chat helps ...
Its features include unlimited chats, up to 3 operators for free, powerful operator dashboard, customizable widget, native iOS & Android apps and many more.
Intercom
Complete customer communications platform with bots, apps, product tours, and more
Intercom is a complete Customer Communications Platform providing Conversational Support, Conversational Engagement and Conversational Marketing for businesses ranging from small to Medium and Large Enterprises. The software can be used across industries such as E-commerce, Financial Services, Healthcare, Education and more. The software is optimized for desktop and mobile devices. ...
Intercom helps in building strong customer relationships with its range of communication features such as Chatbots, Support Bots, Shared Inbox, Product Tours and Campaign Builder tools. The Business Messenger module provides personalized customer conversations in real-time through Chatbots, customer self-serve support, delivers out-bound messages on the website, provides targeted messaging to specific segments, and interactive guided product tours.
The Management tools feature provides collaboration support to teams within the organization, with tools such as Shared Inbox that helps with quick attention to customer requests, automated processes for routing assignments, code-free chatbot builder that helps in tasks such as collecting information or answering queries. Intercom’s CDP feature provides for a common repository of customer and behavioral data, that helps with easy access to history, enabling personalized customer interactions.
Intercom integrates with the regular business applications and provides APIs where custom integration is required.
SnapEngage
Enterprise Chat Software for Sales and Support
SnapEngage is a chat software for businesses. It helps to capture more leads, drive conversions, reduce response times, and increase customer satisfaction with live chat. It helps to increase sales and revenue and enhance customer relationships. ...
It enables the sales team to engage, qualify, and convert more leads and empowers users with qualified leads to take the next step and convert. Its built-in bots help qualify leads and assist with common questions. It also helps to increase customer satisfaction and retain more customers.
SnapEngage platform features include easy setup and customization, secure data transfer, and agent performance analytics to achieve better response times.
eGain
Digital Customer Engagement Platform
eGain and LiveHelpNow both excel as live chat solutions but cater to different needs. eGain is robust in engagement and knowledge management, making it ideal for industries like consumer electronics and telecommunications. It supports scaling best practices and enhancing customer relations. In contrast, LiveHelpNow emphasizes helpdesk management and phone support. It's a good choice for IT services and healthcare sectors, focusing on acquiring customers and improving brand engagement. ...
REVE Chat
Live Chat Features | REVE Chat
REVE Chat offers live chat, video chat, co-browsing, and messaging apps to engage website visitors. Various features enhance customer interaction and support.
Zoho SalesIQ
Hassle-free live chat for customer support & business growth
Zoho SalesIQ is a live chat customer support software for website and visitor tracking. It helps to increase sales and revenue and improve ROI. SalesIQ is a hassle-free live chat for customer ...
Some of the features of SalesIQ include monitoring visitors' interaction with the website in real-time, assigning follow-up tasks on Zoho CRM without leaving the live chat window, creating powerful lead scores, automating prospect engagement via email campaigns, and many more.
Freshdesk Messaging
Messaging platform that makes chat easy for today's digital customers
Freshdesk Messaging (formerly Freshchat)is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels. ...
Key Value propositions:-
1. Smart Conversations:- Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more.
2. Smart Self-service:- Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional and
3. Smart Operations:- Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size
Businesses use Freshdesk Messaging platform to service their customers on various digital channels using a blend of automation and human assistance. It offers a Unified inbox experience to manage conversations across digital channels, AI chatbots that focus on intent and engagement, Proactive messaging using hyper-targeted rich media campaigns, Intelligent load balancing and auto-routing capabilities. It also supports a large number of languages from across the globe.
Richpanel
Live Chat Software & Helpdesk For Ecommerce Stores
In comparing Richpanel and LiveHelpNow, both products are robust solutions in the live chat category with distinct capabilities and features. Richpanel is geared towards large enterprises, focusing on customer relationship enhancement and social media management, making it suitable for industries like IT and health services. In contrast, LiveHelpNow supports a broad user base from small to large enterprises, emphasizing helpdesk management and customer acquisition. Its extensive support options and integration capabilities make it versatile across various sectors, such as healthcare and education. ...
Unblu
Messenger, Live Chat, Video and Co-Browsing - Unblu
Unblu offers a comprehensive suite of conversational engagement products for the financial industry. Relationships are reinvented through their innovative solutions.
Genesys Live Chat
Engage and convert prospects with web messaging
Genesys-live-chat provides web messaging tools for customer interactions. It enables seamless chats with brands across various asynchronous messaging channels.
InteliWISE Live Chat
Live Chat ? powered by AI for enterprise use, also ... - Inteliwise
Inteliwise-live-chat offers AI-powered, omnichannel web chat for enterprises, now available on-premise. It integrates with CRM and chatbots for fully customizable customer engagement.
Velaro Platforms
Platforms | Velaro Live Chat Software
Velaro-platforms assist businesses in converting prospects with tools like live chat, AI chatbots, and a messaging knowledge base. Customer engagement is enhanced through conversational marketing and sales automation. ...
Liveperson LiveEngage
LivePerson: The World's #1 AI-Powered Messaging Platform for ...
Liveperson LiveEngage is an AI-powered messaging platform used by businesses to sell products and answer questions in the messaging channels. It helps to increase sales and revenue and enhance customer relationships. ...
It is integrated with the world’s most popular channels including web and in-app messaging, SMS, Email, Facebook Messenger, WhatsApp, Apple Business Chat, WeChat, Line and more.
LiveEngage, a conversation management platform, offers a single place to manage inbound and outbound messages from every channel using chatbots for better consumer experiences. It connects to CRM and other back-end systems to easily manage marketing, sales, and customer care KPIs for proactive campaigns while getting a complete view of the entire consumer journey.
Rocket.Chat
Team collaboration software providing omnichannel communication through audio/video conferencing, real-time chat and other tools
Rocket.Chat is an Ultimate Communication Platform for organizations with high standards of data protection. It helps businesses work remotely through audio/video conferencing, screen sharing, live chat and more. It increases productivity and customer satisfaction rates. ...
It enables real-time conversations between colleagues, with other companies or with customers, regardless of how they connect. It allows users to communicate in multiple languages, utilize customizable themes and personalize the user interface of the platform, and provides encryption and two-factor authentication features to ensure user and account security. It's drag-and-drop interface allows users to share ideas, projects and files in real-time, facilitating collaboration across the organization.
Key features include free audio and video conferencing, guest access, screen and file sharing, LiveChat, LDAP Group Sync, two-factor authentication (2FA), E2E encryption, SSO, and more.
Clickdesk
ClickDesk: Live Chat | Live Support Software
Clickdesk is a live chat and support software that allows to customize chat widget, interact with visitors in real-time, and answer customers to boost conversions. It helps to acquire customers and improve efficiency. ...
ClickDesk helps to interact with website visitors in multiple ways with the ability to receive phone calls from visitors instantly and that runs on the cloud.
Live Chat features from ClickDesk includes video chatting, helpdesk built for online businesses, social media integration to increase traffic, a mobile app for online support, reporting, and analytics to help make better business decisions and many more.
