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Top 33 livepro Alternatives
PHPKB Knowledge Management Software
Knowledge Management Software to share knowledge with the team
PHPKB is a secure knowledge management software that allows teams of all sizes to create, share, upload, and collaborate around content. PHPKB is perfect for any team, department, company or organization that is looking for a useful way to securely, easily and meaningfully share knowledge with users, customers and staff. ...
PHPKB helps the company to share information with the customers on the company public website or Intranet with a professional-grade searchable, customizable and brand-able knowledgebase platform, substantially reducing the number of customer support inquiries, improving staff productivity and dramatically reducing the time the staff or customers spend searching for information across multiple systems such as poorly organized websites, shared folders and paper documents.
Some of its features include a browser-based interface, mobile-friendly knowledge base software, a single knowledgebase system for both internal and external users, control over document lifecycle, automatic document versioning, and many more.
KnowledgeOwl
KnowledgeOwl helps organizations of all sizes build be
KnowledgeOwl is a knowledge base software designed for organizations to help manage content and create information repository which facilitates enhancement in employee performance. The platform ...
The content created on this platform can be created on a private domain and customized using CSS, HTML, and Javascript.
Shelf.io
The Future of Knowledge Management is here...
Shelf.io is an innovative knowledge management and automation platform focused on helping contact centers surface the best answers to agents and customers in seconds. It helps to scale best practices and improve efficiency. Shelf leverages generative AI and a modern SaaS infrastructure to ensure accurate, up-to-date, and trusted knowledge. With Shelf, employees, chatbots, and customers can access better answers consistently, anytime and anywhere. ...
Shelf drastically reduces the time it takes to access and manage company knowledge by delivering answers directly in the platforms customers and agents are already using like the self-service portals, IVRs, chatbots, CCaaS, CRMs and more. It supercharges agents with AI to quickly surface the information they need to do their job. Its a faster, smarter, more reliable way to find and manage contact center knowledge.
Key features of Shelf are ensuring customers find the right answers fast, integrating knowledge to customers and agents, optimizing the knowledge with automated content maintenance, maximizing agent efficiency with a distributed workforce and more.
Bloomfire
Best in Class Knowledge Sharing Platform
Bloomfire is a knowledge sharing platform to create one secure, searchable and easily accessible platform. The solution helps eradicate information silos by allowing the teams to securely share content with their peers. ...
The platform primarily offers Knowledge management, content organization and management, AI-powered search, Community-powered Q&A, content organization, Email and in-app notifications, Multimedia content sharing, Role-based management, content moderation, Publishing and Engagement features, Salesforce and Google Apps integration, Unlimited groups and sub-communities.
The AI powered search deep indexes every word and creates automatic tags. The platform gives users the flexibility to create impactful content by using rich media like images, videos etc. Every post gives users the option to comment, ask questions or share answers, like, share and follow.
inSided
All-in-one customer success engagement platform
inSided is a customer success community platform built to help B2B SaaS businesses improve customer success and retention. It helps to improve digital and social presence and enhance customer relationships. ...
It’s a self-service platform driving customer success, scaling support, increasing retention, and delivering the best product experience. inSided leverages the power of community to measurably improve customer engagement and self-service in Customer Success.
inSided features for efficient customer success include a community platform to scale support by letting users help each other, a knowledge base that provides users the answers to their questions and share the expert knowledge with the community, and in-product support to boost product adoption and reduce time to value new users and many more.
Guru knowledge network
Guru - Knowledge management software for the future of work
Get Guru is a real-time knowledge management solution for sales, marketing, support team, and could be deployed across the entire organization to have collective intelligence on the top areas to prioritize and focus work upon ...
It is primarily used to share information to team / cross functional members, which helps in bias to action and prioritization of key tasks internally, made available on channels such as website, collection & boards, collaborative tools such as Slack, browser integrations etc.
Get Guru is powered by Artificial Intelligence, Chatbots and Analytics with custom-triggers to provide real-time insights to all users on basis of collective intelligence
Answerbase
Q&A Community and Support Software
Answerbase is a Q&A Platform that enables setting up of a knowledge base with Q&A content for the business, assists in ecommerce conversion rate optimization, and positively impacts SEO. It can be used in businesses of all sizes including large enterprises. ...
Answerbase features include Q&A Widgets and Widget builders, Customizable Responsive Design, Community Q&A Capabilities, Single Sign-ÂOn, Login and Registration, Content Moderation & Management, Manage User Accounts & Profile Management Tools and more.
The Q&A Widgets and Widget builders feature enables integration of the Q&A functionality into the existing website. The Customizable Responsive Design feature enables seamless integration with the current site and supports Q&A interaction whether on computer, tablet or mobile phone. The Content Moderation & Management feature provides tools for easy distribution, review and approval of the Q&A content in addition to new inquiry assignment, reporting tools, spam controls, and more.
PageUp
Powerful HR Software for Talent Management
PageUp is a talent management platform to recruit, develop and retain high-performing teams that helps to optimize every step of the talent management lifecycle from recruitment and onboarding to learning, performance, and succession planning, all backed by people analytics so that everyone can reach their full potential. ...
It helps to attract, nurture and convert high-quality talent with less manual effort. Improve the recruiting efficiency and effectiveness. Deliver an outstanding onboarding experience. Empower employees to learn wherever and whenever they desire to boost compliance, competence and engagement also capture goals and record progress.
pageUp attracts quality talent to the organization and converts interest into action, automates time-consuming tasks, from high volume recruiting to pre-boarding at scale and gives new starters everything they need to be prepared, connected and compliant. Also provides a single source of truth for hiring managers, recruiters and HR with user-friendly dashboards.
inSided
All-in-one customer success engagement platform
InSided and livepro are both integral to knowledge management solutions, but they cater to distinct customer needs and industries. InSided excels in integration and analytics, making it suitable for large enterprises in sectors like telecommunications and manufacturing. Conversely, livepro focuses on compliance and customer satisfaction, appealing to industries such as government administration and financial services. Both products offer comprehensive support, yet inSided's focus on user-generated content and large enterprises contrasts with livepro’s strengths in smaller scale implementations. ...
SmartBots
Conversational AI for Enterprises
SmartBots is a Conversational AI Platform that helps enterprises build and manage AI-powered conversational interfaces in the enterprise ecosystem to improve the engagements and user experience. It is used by enterprises to build conversational user interfaces, chatbots and virtual assistants for a variety of use cases. It provides frustration free and frictionless experience, and improved customer retention rates. ...
It manage and track multiple channels right from the Smartbots Platform, transfer the conversation to a human agent on demand or for conversations the assistant, keeps the human in the loop and makes sure customer and given the right attention when required, pre-built smart skills, conversational intelligence, connect to any enterprise system with smart and secure integration framework, and monitor the performance of the virtual assistant with advanced analytics tool.
It offers integration into chat interfaces such as messaging platforms, social media, SMS, website chat, etc and enterprise systems such as Salesforce, SAP, or similar. It offers several modules that heavily lifts most of the complex BOT building functionalities and needs. The platform offers pre-built templates, enterprise connector configuration capabilities, and omnichannel integration features. The SmartML and SmartAI modules ensure enterprise specific language learning and artificial intelligence capabilities.
Comm100
Omnichannel Customer Experience Platform | Live Chat ...
Comm100 is an enterprise omnichannel customer service software that enables businesses or organizations to communicate with their website visitors in real-time. It is designed to help businesses from all scales and industries improve customer satisfaction rates, and engage with their current and prospective customers in real time. It grows business and makes brands more reliable, and makes communication much more flexible. ...
It helps almost every sales team to track and identify potential buyers, and to address the concerns of the ones that are already on board. It stores communication records in a comprehensive database, and makes them accessible to all agents regardless of their location, communicate and assist each other, in order to deliver support, and seamlessly integrated with a variety of systems and applications, and priced reasonably to fit even the tightest budget and modest needs of businesses.
Key features include rule-based proactive chat, granular permission setting, team collaboration, surveys, chat histories, and more.
Confluence
Confluence - Team Collaboration Software | Atlassian
Confluence and livepro both cater to knowledge management needs but differ significantly in their approach and capabilities. Confluence excels in collaboration and content management, aiding large enterprises with various integration and compliance features. Meanwhile, livepro focuses on customer engagement, particularly in government and financial sectors, offering targeted features like helpdesk management and customer satisfaction measurement. Businesses in need of extensive collaboration might prefer Confluence, while those focusing on customer interaction will find livepro more beneficial. ...
Guru knowledge network
Guru - Knowledge management software for the future of work
Guru knowledge network excels with robust capabilities in knowledge and workflow management. It focuses on enhancing sales, customer acquisition, and internal communication effectiveness. Livepro emphasizes customer engagement and feedback management, targeting improved ROI and product launches. Guru serves large enterprises in tech industries, whereas Livepro targets government and finance sectors. Vendor support and integration features vary, reflecting unique customer and industry needs. ...
Bloomfire
Best in Class Knowledge Sharing Platform
Bloomfire and livepro excel in the Knowledge Management category, addressing distinct business needs through unique capabilities, features, and advancements. Bloomfire shines with its deep focus on content management and analytics, favored by larger enterprises seeking robust knowledge sharing and collaboration. It aligns well with industries like Marketing, Advertising, and HR. Meanwhile, livepro caters to industries such as Government and Finance, emphasizing customer engagement and feedback management, making it ideal for mid-sized markets needing specific compliance and reporting capabilities. ...
Notion
Notion The all-in-one workspace for your notes, tasks, wikis, and ...
Notion excels in collaboration and content management, favoring large enterprises in tech and advertising industries. Its vast support options, like 24/7 assistance, meet complex operational needs. Livepro, however, is tailored for mid-market clients, focusing on customer engagement, particularly in government and financial sectors. It emphasizes training and onboarding with robust email and phone support. Businesses should choose based on their enterprise size and industry focus, aligning either with Notion's tech-savvy features or Livepro's customer-centric approach. ...
KnowledgeOwl
KnowledgeOwl helps organizations of all sizes build be
livepro excels in the Government Administration and Financial Services sectors, emphasizing knowledge and engagement management. It is well-suited for large enterprises needing robust vendor support. KnowledgeOwl focuses on content management and communication, popular among computer software industries. It appeals to enterprises that prioritize integration and data features with strong vendor support. ...
DokuWiki
dokuwiki wiki software
DokuWiki is an open source wiki software designed for companies to help create corporate knowledge base, private notebook, software manual, project workspace and CMS – intranet. The primary ...
The platform does not require any database and utilizes plain text based files. The layout can be customized through multiple available templates and features can be extended via available plugins.
Syniti
Knowledge Platform that unlock and reuse insights and knowledge trapped in data
Livepro and Syniti are both part of the Knowledge Management solutions category, yet they cater to distinct needs. Livepro excels in enhancing customer interactions and satisfaction, making it ideal for industries like government and finance. Syniti focuses more on document and social media management, supporting practices for stakeholder relations and competitive intelligence, appealing to a broader range of needs without a specific industry dominance. ...
PageUp
Powerful HR Software for Talent Management
Livepro and PageUp are knowledge management tools with different strengths. Livepro focuses on customer engagement and scale, aiding industries like government and finance, while PageUp excels in training, onboarding, and social media, serving accounting and hospitality sectors. Livepro offers robust customer service features, whereas PageUp emphasizes training support. ...
Shelf.io
The Future of Knowledge Management is here...
In the realm of Knowledge Management solutions, livepro and Shelf.io cater to different needs. livepro focuses on sectors like government and financial services, offering extensive support and features suitable for larger enterprises. It excels in compliance and customer engagement. Shelf.io thrives in content and social media management, appealing to tech-savvy industries like software and marketing, with a focus on AI and analytics. Ideal for companies seeking insight-driven solutions. ...
PHPKB Knowledge Management Software
Knowledge Management Software to share knowledge with the team
Livepro is well-suited for companies seeking engagement and customer satisfaction focus, supported by versatile capabilities and strong vendor support, particularly across government, insurance, and financial services industries. PHPKB Knowledge Management Software thrives in knowledge management, offering robust security features and ease of integration, ideal for businesses prioritizing content management and communication through digital channels. ...
Answerbase
Q&A Community and Support Software
When comparing Answerbase and livepro in the realm of knowledge management solutions, each product offers distinct advantages based on operational and industry needs. Answerbase excels in aiding large enterprises with its focus on engagement management and acquiring new customers, supported by robust reporting and integration features. Conversely, livepro stands out in the government, insurance, and financial sectors, providing comprehensive knowledge management capabilities and vendor support, making it suitable for nurturing customer relationships and enhancing internal communications. ...
Panviva
Knowledge Management - Connect, Collaborate and Communicate
Panviva is an omnichannel Knowledge Management system designed for contact center, executives and digital evangelist to help improve employee performance and increase customer satisfaction. The ...
The built in knowledge ecosystem offers APIs to connect with all applications and channels. It offers Live APIs and content APIs to ensure right content is displayed to right user.
BlueSpice MediaWiki
BlueSpice is the enterprise distribution of the famous Wikipedia software MediaWiki.
Document360
The Knowledge Base Platform, engineered for growing companies
Document360 is the No#1 rated Knowledge base software that is specifically engineered for growing companies. It helps to create a private, internal and customer-facing Knowledge Base include FAQ pages, product documentation, SOPs, ticket deflection, call centre knowledge base and many more. ...
It is trusted by many fortune 500 companies from 40+countries.
It creates and manages knowledge base articles with powerful out-of-the-box documentation features.
Its highlight features are Intelligent search, Versioning, Localization, Article lifecycle manager, Rich editors- Markdown and Wysiwyg, Customization, Category Manager, Restricted User access and workflow, Third-party integrations.
