LogicMonitor Platform Overview

LogicMonitor-platform offers comprehensive monitoring and observability for complex IT infrastructures. LM Envision unites these capabilities for enterprise clarity.

Use Cases

Customers recommend Workflow Management, Engagement Management, Forecasting, as the business use cases that they have been most satisfied with while using LogicMonitor Platform.

Other use cases:

  • Collaboration
  • Communication Management
  • Training & Onboarding
  • Competitive Intelligence
  • Helpdesk Management
  • Contact List Management
  • Contract Management
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Business Priorities

Scale Best Practices and Improve ROI are the most popular business priorities that customers and associates have achieved using LogicMonitor Platform.

Other priorities:

  • Acquire Customers
  • Improve Efficiency
  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Improve Digital And Social Presence
  • Improve Stakeholder Relations
  • Improve Internal Communications
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LogicMonitor Platform Use-Cases and Business Priorities: Customer Satisfaction Data

LogicMonitor Platform works with different mediums / channels such as Offline.

LogicMonitor Platform's features include Alerts: Popups & Notifications, Dashboard, Ticketing, etc. and LogicMonitor Platform support capabilities include Phone Support, AI Powered, 24/7 Support, etc. also LogicMonitor Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"...- LogicMonitor Team - Support Responsiveness and ownership - Cutting edge technology - Account Management Team interaction - Great Documentation - Ability to support most if not all types of different infrastructure Give LogicMonitor and their team a legitimate shot...." Peer review by Oscar R., Information Technology and Services

LogicMonitor Platform, SalesScreen, Performyard, Lattice, Arcade, etc., all belong to a category of solutions that help Sales Performance Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for LogicMonitor Platform

Top Industries

  • Information Technology and Services
  • Computer Software
  • Automotive

Popular in

  • Mid Market
  • Enterprise
  • Small Business

LogicMonitor Platform is popular in Information Technology And Services, Computer Software, and Automotive and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on LogicMonitor Platform Use Cases

How does LogicMonitor Platform address your Engagement Management Challenges?

Why is LogicMonitor Platform the best choice for Forecasting?

What makes LogicMonitor Platform ideal for Collaboration?

What makes LogicMonitor Platform ideal for Communication Management?

21+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well LogicMonitor Platform solved their Sales Performance Management needs. Cuspera uses 1924 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Performance Management needs.

Case Studies

Retail

CASE STUDY Chemist Warehouse

LogicMonitor helped Chemist Warehouse cut alert noise by 88% using Edwin AI. Chemist Warehouse runs over 600 stores in Australia, New Zealand, Ireland, Dubai, and China. The company faced complex IT ...challenges and too many alerts. LogicMonitor gave them a single view for all systems. This made service delivery better and let engineers focus on new ideas. AI-powered monitoring sped up incident response and improved team operations.

Manufacturing

CASE STUDY Coca-Cola Bottling Consolidated

LogicMonitor helped Coca-Cola Bottling Consolidated fix their IT monitoring. Before, they used many tools and had slow problem solving. LogicMonitor gave them one platform for all servers, networks, ...and telecom. The IT team now finds and fixes issues faster. They have better control and can see everything in one place. This change cut down on delays and made their service more reliable.

Information Technology and Services

CASE STUDY UMB AG

LogicMonitor helped UMB AG improve cloud monitoring and customer service. UMB AG needed a tool that was quick to deploy and could keep up with cloud changes. LogicMonitor gave them real-time insights... and easy integration with their existing tools. UMB AG reduced downtime and improved service reliability for clients. Integration with ServiceNow made operations more efficient and improved SLA compliance.

Computer Software

CASE STUDY True Fit

LogicMonitor helped True Fit manage real-time data for apparel and footwear sizing. True Fit needed to process large amounts of data quickly and scale their cloud infrastructure. They moved from on-p...remises to two cloud providers. LogicMonitor gave them visibility, automation, and easy integration. Auto Discovery made cloud migration simple and reduced setup time. This helped True Fit deliver accurate size recommendations and support their retail partners.

Computer Software

CASE STUDY Schneider Electric

LogicMonitor helped Schneider Electric cut down its monitoring tools by 83%. The company needed a single platform to manage its global IT and cloud infrastructure. Before LogicMonitor, Schneider Elec...tric struggled with tool sprawl and too many alerts. With LogicMonitor, they unified their monitoring, giving everyone the same view and improving teamwork. They also reduced alerts by 40% and gained better visibility into their systems.

CASE STUDY Syngenta

LogicMonitor's Edwin AI helped Syngenta manage a complex IT network across 90 countries. Syngenta faced high alert volumes and struggled to find critical issues. Edwin AI gave them real-time insights... and automated many tasks. Syngenta saw an 80% drop in alert volume, 30% faster issue resolution, and 20% less manual work. The IT team now works more proactively and has better control over their systems.

Frequently Asked Questions(FAQ)

for LogicMonitor Platform

What is LogicMonitor Platform used for?

LogicMonitor Platform is a Sales Performance Management Software mainly used by its customers to Scale Best Practices and Improve ROI by Workflow Management, Engagement Management and Forecasting .

What are the top features of LogicMonitor Platform?

Alerts: popups & Notifications, Dashboard and Ticketing are some of the top features of LogicMonitor Platform.

Who uses LogicMonitor Platform?

LogicMonitor Platform is used by Information Technology And Services, Computer Software and Automotive among other industries.

What are LogicMonitor Platform alternatives?

SalesScreen, Performyard, Lattice and Arcade are popular alternatives for LogicMonitor Platform.

Where is LogicMonitor Platform located?

LogicMonitor Platform is headquartered at Santa Barbara, CA.
lightning

Peers used LogicMonitor Platform for workflow management and engagement management

LogicMonitor Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.34/5 ★

Read Reviews (4)
Analytics

4.68/5 ★

Read Reviews (61)
Custom Reports

3.74/5 ★

Read Reviews (307)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.34/5 ★

Read Reviews (4)
Analytics

4.68/5 ★

Read Reviews (61)
Custom Reports

3.74/5 ★

Read Reviews (307)

Software Failure Risk Guidance

?

for LogicMonitor Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for LogicMonitor Platform

LogicMonitor Inc News

Awards

Presidio, Syngenta, Infosys, NTT Data and AWS Among Those Honored with LogicMonitor Elevate Awards for Excellence in AI-Driven Observability and Data Center Transformation - Yahoo Finance

LogicMonitor announced the winners of its 2025 Elevate Awards, recognizing customers and partners like Presidio, Syngenta, Infosys, NTT Data, and AWS for excellence in AI-driven observability and data center transformation. These awards highlight the strategic use of LogicMonitor's AI-powered platform to drive innovation and operational excellence across various industries.

Awards

LogicMonitor Earns 2025 Top Rated Award from TrustRadius - Business Wire

LogicMonitor received the 2025 Top Rated Award from TrustRadius, driven by customer reviews highlighting its strengths in AIOps, observability, and IT infrastructure monitoring. The LM Envision SaaS platform was praised for scalability, ease of use, and proactive insights. This recognition underscores LogicMonitors leadership in hybrid observability and customer-focused innovation.

Partnership

Infosys, LogicMonitor Boost IT Resilience with AI-Powered Observability

Infosys and LogicMonitor have formed a partnership to deliver AI-powered observability solutions for enterprise IT operations. This collaboration combines Infosys AIOps Insights and LogicMonitors monitoring platform to help organizations proactively manage, optimize, and improve IT resilience through advanced analytics and intelligent automation.

Partnership

Infosys and LogicMonitor Collaborate to Transform Business Performance and Reliability of IT Operations

Infosys and LogicMonitor formed a strategic partnership to integrate Infosys AIOps Insights with LogicMonitors Edwin AI platform. This collaboration targets enterprise IT operations, aiming to boost observability, reduce incident diagnosis and resolution time by up to 30%, and cut redundant alerts by up to 70%. The joint solution delivers persona-based insights for proactive IT management and improved business performance.

LogicMonitor Inc Profile

Company Name

LogicMonitor Inc

HQ Location

Santa Barbara, CA

Employees

101-250

Social

Financials

M&A