LogicMonitor Platform Overview

LogicMonitor-platform offers comprehensive monitoring and observability for complex IT infrastructures. LM Envision unites these capabilities for enterprise clarity.

Use Cases

Customers recommend Workflow Management, Engagement Management, Forecasting, as the business use cases that they have been most satisfied with while using LogicMonitor Platform.

Other use cases:

  • Collaboration
  • Communication Management
  • Training & Onboarding
  • Competitive Intelligence
  • Helpdesk Management
  • Contact List Management
  • Contract Management
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Business Priorities

Scale Best Practices and Improve ROI are the most popular business priorities that customers and associates have achieved using LogicMonitor Platform.

Other priorities:

  • Acquire Customers
  • Improve Efficiency
  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Improve Digital And Social Presence
  • Improve Stakeholder Relations
  • Improve Internal Communications
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LogicMonitor Platform Use-Cases and Business Priorities: Customer Satisfaction Data

LogicMonitor Platform works with different mediums / channels such as Offline.

LogicMonitor Platform's features include Alerts: Popups & Notifications, Dashboard, Ticketing, etc. and LogicMonitor Platform support capabilities include Phone Support, AI Powered, 24/7 Support, etc. also LogicMonitor Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Notifications - Enough information is provided in the notifications to engage the customer and begin investigation...." Peer review by Bronze Cooley

Peer review evidence (same sources as the product rating summary)

"...Set goals and defined company standards, groups (infrastructure and devops/Dev) and the workflows for all monitoring, alerting and tuning processes Fabulous partnership with the Account Manager(Marikate L is great) and support teams...." Peer review by Jesse H, IT Manager, Global Infrastructure Services
"...Enterprises are often driven to cloud engagement by the cost savings, or as part of a larger digital transformation, but the cloud journey is not always a smooth one...." Cloud Computing - Benefits, Approaches, and Considerations
"...LogicMonitor s forecasting functionality can be used to predict future spend based on historical spend...." Automated, SaaS based AWS monitoring

LogicMonitor Platform, SalesScreen, Performyard, Lattice, Arcade, etc., all belong to a category of solutions that help Sales Performance Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for LogicMonitor Platform

Top Industries

  • Information Technology and Services
  • Computer Software
  • Automotive

Popular in

  • Mid Market
  • Enterprise
  • Small Business

LogicMonitor Platform is popular in Information Technology And Services, Computer Software, and Automotive and is widely used by Mid Market, Enterprise, and Small Business.

LogicMonitor Platform Customer wins, Customer success stories, Case studies

What benefits does LogicMonitor Platform offer for Engagement Management?

How can LogicMonitor Platform optimize your Forecasting Workflow?

What makes LogicMonitor Platform ideal for Collaboration?

How does LogicMonitor Platform facilitate Communication Management?

11 buyers and buying teams have used Cuspera to assess how well LogicMonitor Platform solved their Sales Performance Management needs. Cuspera uses 1924 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Performance Management needs.

 

Deutsche Telekom - Telecommunications - Very Large

How LogicMonitor & Deutsche Telekom plan to expand across Europe

Bonn, Germany

LogicMonitor and Deutsche Telekom are expanding their partnership to enhance LogicMonitor's presence in Deutsche Telekom’s managed services across Europe. This expansion, following successful use i...n the UK, aims to improve network visibility and resilience in complex IT environments. The collaboration focuses on delivering AI-driven insights and proactive incident detection, enhancing service assurance across traditional and cloud-managed services.

Read on →
 

Deutsche Telekom - Telecommunications - Very Large

LogicMonitor, Deutsche Telekom expand partnership

Bonn, Germany

LogicMonitor has expanded its partnership with Deutsche Telekom, integrating its AI-first platform into Deutsche Telekom's managed services across Europe. This expansion builds on successful deployme...nts in the UK, enhancing network and cloud infrastructure visibility. The collaboration aims to improve service assurance and operational stability, supporting Deutsche Telekom's focus on modernizing operations and accelerating cloud adoption.

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LogicMonitor Secures Software Licensing Program Contract to Deliver Hybrid Observability Solution to Public Sector Agencies - LogicMonitor

LogicMonitor has secured a software licensing program contract with the state of California, allowing public sector agencies to adopt its hybrid observability solution. This contract facilitates IT i...nfrastructure monitoring and modernization, offering significant discounts and streamlined implementation for state entities. The initiative aims to enhance service delivery and operational efficiency for government agencies.

Read on →

Zenconnect - Information Technology And Services - Small

LogicMonitor helped Zenconnect, a Paris-based managed service provider, scale fast using SaaS-based monitoring. Zenconnect needed a tool to support growth and cover many devices and services. With Lo...gicMonitor, they replaced all other tools and now support big brands like Five Guys and Burger King France. The platform brought all their applications into one place. This improved agility and made it easier to manage large clients.

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Rentalcars.com - Transportation/Trucking/Railroad - Very Large

LogicMonitor helped Rentalcars.com manage 8 million bookings yearly in 160 countries. Their old Nagios-based monitoring could not keep up with rapid growth and 1,600 virtual machines. LogicMonitor de...ployed quickly and improved AWS monitoring. DevOps teams now focus on customer experience, not monitoring infrastructure. Always-on chat support helped developers work better together.

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HID Global - Technology - Large

LogicMonitor helped HID Global monitor 2,500 cloud resources and 1,500 devices. The company needed better visibility into Kubernetes clusters and containerized applications. Previous tools like Prome...theus and Grafana did not provide enough insight. LogicMonitor offered unified infrastructure monitoring and Kubernetes support. This improved performance and uptime for HID Global's microservices.

Read more →

Frequently Asked Questions(FAQ)

for LogicMonitor Platform

What is LogicMonitor Platform used for?

LogicMonitor Platform is a Sales Performance Management Software mainly used by its customers to Scale Best Practices and Improve ROI by Workflow Management, Engagement Management and Forecasting .

What are the top features of LogicMonitor Platform?

Alerts: popups & Notifications, Dashboard and Ticketing are some of the top features of LogicMonitor Platform.

Who uses LogicMonitor Platform?

LogicMonitor Platform is used by Information Technology And Services, Computer Software and Automotive among other industries.

What are LogicMonitor Platform alternatives?

SalesScreen, Performyard, Lattice and Arcade are popular alternatives for LogicMonitor Platform.

Where is LogicMonitor Platform located?

LogicMonitor Platform is headquartered at Santa Barbara, CA.
lightning

Peers used LogicMonitor Platform for workflow management and engagement management

LogicMonitor Platform Competitors

LogicMonitor Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.34/5 ★

Read Reviews (4)
Analytics

4.68/5 ★

Read Reviews (61)
Custom Reports

3.74/5 ★

Read Reviews (307)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.34/5 ★

Read Reviews (4)
Analytics

4.68/5 ★

Read Reviews (61)
Custom Reports

3.74/5 ★

Read Reviews (307)

LogicMonitor Platform Integrations

LogicMonitor Platform integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.25/5 ★

Read Reviews (139)
Data Import

3.59/5 ★

Read Reviews (169)

Gainfront SRM

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Mitel Contact Center

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Slack

4.65 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Tray.ai

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

AlertOps

4.42 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for LogicMonitor Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for LogicMonitor Platform

LogicMonitor Inc News

Product

LogicMonitor Highlights AI-Driven Approach to Incident ...

LogicMonitor is emphasizing an AI-driven approach to improve incident investigation in IT operations. By integrating AI agents that analyze telemetry and historical data, the company aims to streamline processes and enhance automation in observability workflows. This focus on AI could strengthen LogicMonitor's position in the AIOps market, potentially boosting customer retention and upsell opportunities.

Read more →
Executive

LogicMonitor appoints Dave Patnaik to drive APAC

LogicMonitor has appointed Dave Patnaik as vice president of APAC to enhance its regional growth strategy. Patnaik, with extensive experience in technology firms, will focus on driving go-to-market execution and building partnerships in the Asia Pacific region. His role is crucial for addressing the increasing demand for LogicMonitor's autonomous IT solutions.

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Executive

LogicMonitor appoints Dave Patnaik as VP of APAC to accelerate regional growth

LogicMonitor has appointed Dave Patnaik as Vice President of APAC to drive growth and expand its enterprise and partner ecosystem in the region. Patnaik, previously with Red Hat, brings extensive experience in scaling enterprise sales and partner-led growth. His role will focus on enhancing regional go-to-market execution and supporting LogicMonitor's expansion in response to rising enterprise demand.

Read more →
Product

LogicMonitor Makes AI the Front Door to IT Operations

LogicMonitor has launched the Autonomous IT Innovation Program, emphasizing AI as the core of IT operations. The initiative integrates Edwin AI to enhance proactive issue identification and autonomous response, aiming to streamline IT workflows and reduce operational risks. The program, currently in private preview, focuses on refining AI-driven workflows for enterprise-scale deployment.

Read more →

LogicMonitor Inc Profile

Company Name

LogicMonitor Inc

Company Website

https://www.logicmonitor.com/

HQ Location

Santa Barbara, CA

Employees

101-250

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Financials

M&A