LogicMonitor Platform Overview

LogicMonitor-platform offers comprehensive monitoring and observability for complex IT infrastructures. LM Envision unites these capabilities for enterprise clarity.

Use Cases

Customers recommend Workflow Management, Engagement Management, Forecasting, as the business use cases that they have been most satisfied with while using LogicMonitor Platform.

Other use cases:

  • Collaboration
  • Communication Management
  • Training & Onboarding
  • Competitive Intelligence
  • Helpdesk Management
  • Contact List Management
  • Contract Management
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Business Priorities

Scale Best Practices and Improve ROI are the most popular business priorities that customers and associates have achieved using LogicMonitor Platform.

Other priorities:

  • Acquire Customers
  • Improve Efficiency
  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Improve Digital And Social Presence
  • Improve Stakeholder Relations
  • Improve Internal Communications
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LogicMonitor Platform Use-Cases and Business Priorities: Customer Satisfaction Data

LogicMonitor Platform works with different mediums / channels such as Offline.

LogicMonitor Platform's features include Alerts: Popups & Notifications, Dashboard, Ticketing, etc. and LogicMonitor Platform support capabilities include Phone Support, AI Powered, 24/7 Support, etc. also LogicMonitor Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"...A natural consequence of long term performance data is being able to provide a longer term view of the health of our environment and demonstrate how our engagement has contributed to stability and performance...." Peer review by Julio M., Computer Software

Peer review evidence (same sources as the product rating summary)

"...Dynamic alert thresholds remove noise; workflows and escalation chains are tailored to your environment...." Performance Monitoring for Complex IT
"...According to LogicMonitor, digitally transforming enterprises (63%) is the leading factor driving greater public cloud engagement or adoption, followed by the desire for IT agility (62%)...." The Cloud is Changing Everything for Hotel Management Part 3
"...Empower proactive IT Infrastructure Monitoring with historical, current, and forecasted data. ..." Performance Monitoring for Complex IT

LogicMonitor Platform, SalesScreen, Performyard, Lattice, Arcade, etc., all belong to a category of solutions that help Sales Performance Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for LogicMonitor Platform

Top Industries

  • Information Technology and Services
  • Computer Software
  • Automotive

Popular in

  • Mid Market
  • Enterprise
  • Small Business

LogicMonitor Platform is popular in Information Technology And Services, Computer Software, and Automotive and is widely used by Mid Market, Enterprise, and Small Business.

LogicMonitor Platform Customer wins, Customer success stories, Case studies

How efficiently Does LogicMonitor Platform manage your Engagement Management?

What makes LogicMonitor Platform ideal for Forecasting?

What solutions does LogicMonitor Platform provide for Collaboration?

How does LogicMonitor Platform facilitate Communication Management?

11 buyers and buying teams have used Cuspera to assess how well LogicMonitor Platform solved their Sales Performance Management needs. Cuspera uses 1924 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Performance Management needs.

 

LogicMonitor Secures Software Licensing Program Contract to Deliver Hybrid Observability Solution to Public Sector Agencies - LogicMonitor

LogicMonitor has secured a software licensing program contract with the state of California, allowing public sector agencies to adopt its hybrid observability solution. This contract facilitates IT i...nfrastructure monitoring and modernization, offering significant discounts and streamlined implementation for state entities. The initiative aims to enhance service delivery and operational efficiency for government agencies.

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LogicMonitor Delivers a Competitive Advantage to the NFLs Minnesota Vikings Football Team - LogicMonitor

The Minnesota Vikings leverage LogicMonitor's LM Envision platform for uninterrupted video access, crucial for game strategy. The hybrid observability solution ensures real-time monitoring across IT ...environments, aiding the Vikings in maintaining competitive edge by preventing downtime and lost footage.

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Topgolf Enhances Player Experience with LogicMonitor, Driving to 50 Billion Balls Hit by 2025 - LogicMonitor

Topgolf has enhanced its player experience by implementing LogicMonitor's LM Envision platform, consolidating ten monitoring tools into one. This integration has significantly improved IT operations,... reducing mean-time-to-resolution from 15 minutes to less than two minutes, ensuring uninterrupted gameplay. The partnership aims to support Topgolf's goal of hitting 50 billion balls by 2025.

Read on →

Zenconnect - Information Technology And Services - Small

LogicMonitor helped Zenconnect, a Paris-based managed service provider, scale fast using SaaS-based monitoring. Zenconnect needed a tool to support growth and cover many devices and services. With Lo...gicMonitor, they replaced all other tools and now support big brands like Five Guys and Burger King France. The platform brought all their applications into one place. This improved agility and made it easier to manage large clients.

Rentalcars.com - Transportation/Trucking/Railroad - Very Large

LogicMonitor helped Rentalcars.com manage 8 million bookings yearly in 160 countries. Their old Nagios-based monitoring could not keep up with rapid growth and 1,600 virtual machines. LogicMonitor de...ployed quickly and improved AWS monitoring. DevOps teams now focus on customer experience, not monitoring infrastructure. Always-on chat support helped developers work better together.

HID Global - Technology - Large

LogicMonitor helped HID Global monitor 2,500 cloud resources and 1,500 devices. The company needed better visibility into Kubernetes clusters and containerized applications. Previous tools like Prome...theus and Grafana did not provide enough insight. LogicMonitor offered unified infrastructure monitoring and Kubernetes support. This improved performance and uptime for HID Global's microservices.

Frequently Asked Questions(FAQ)

for LogicMonitor Platform

What is LogicMonitor Platform used for?

LogicMonitor Platform is a Sales Performance Management Software mainly used by its customers to Scale Best Practices and Improve ROI by Workflow Management, Engagement Management and Forecasting .

What are the top features of LogicMonitor Platform?

Alerts: popups & Notifications, Dashboard and Ticketing are some of the top features of LogicMonitor Platform.

Who uses LogicMonitor Platform?

LogicMonitor Platform is used by Information Technology And Services, Computer Software and Automotive among other industries.

What are LogicMonitor Platform alternatives?

SalesScreen, Performyard, Lattice and Arcade are popular alternatives for LogicMonitor Platform.

Where is LogicMonitor Platform located?

LogicMonitor Platform is headquartered at Santa Barbara, CA.
lightning

Peers used LogicMonitor Platform for workflow management and engagement management

LogicMonitor Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.34/5

Read Reviews (4)
Analytics

4.68/5

Read Reviews (61)
Custom Reports

3.74/5

Read Reviews (307)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.34/5

Read Reviews (4)
Analytics

4.68/5

Read Reviews (61)
Custom Reports

3.74/5

Read Reviews (307)

Software Failure Risk Guidance

?

for LogicMonitor Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for LogicMonitor Platform

LogicMonitor Inc News

Product

LogicMonitor Makes AI the Front Door to IT Operations

LogicMonitor has launched the Autonomous IT Innovation Program, emphasizing AI as the core of IT operations. The initiative integrates Edwin AI to enhance proactive issue identification and autonomous response, aiming to streamline IT workflows and reduce operational risks. The program, currently in private preview, focuses on refining AI-driven workflows for enterprise-scale deployment.

Product

Total Economic Impact Study Finds LogicMonitor Edwin AI Delivered 313% ROI and Payback in 6 Months or Less

LogicMonitor's Edwin AI demonstrated a 313% ROI and payback in under six months, according to a Forrester Consulting study. The AI-driven platform improved incident management by reducing alert noise, enhancing root cause analysis, and decreasing SLA-related incidents. The study highlighted $8.4 million in recaptured revenue over three years, showcasing Edwin AI's significant operational impact.

Partnership

LogicMonitor and Deutsche Telekom Expand Partnership Across Europe

LogicMonitor and Deutsche Telekom have expanded their partnership to include LogicMonitor's platform in Deutsche Telekom's managed services across Europe, enhancing service assurance and operational stability. This collaboration aims to deliver predictive resilience and support digital transformation for enterprise customers.

Product

LogicMonitor expands platform focused on autonomous IT operations

LogicMonitor has expanded its AI-driven platform to enhance autonomous IT operations, integrating visibility, context, and automated actions across enterprise systems. The platform now includes Catchpoints digital experience monitoring, offering a comprehensive view of system performance. This expansion aims to reduce reliance on fragmented tools, enabling more coordinated operational responses and reducing manual intervention.

LogicMonitor Inc Profile

Company Name

LogicMonitor Inc

HQ Location

Santa Barbara, CA

Employees

101-250

Social

Financials

M&A