Meltwater Media Monitoring Overview

Meltwater’s media monitoring software helps businesses track and analyze mentions across various media. Coverage includes online news, social media, print, broadcasts, and podcasts.

Use Cases

Customers recommend Public Relations, Competitive Intelligence, Content Management, as the business use cases that they have been most satisfied with while using Meltwater Media Monitoring.

Other use cases:

  • Social Media Analytics
  • Engagement Management
  • Reputation Management
  • Monitoring Social Media
  • Tracking & Monitoring Communications
  • Sending & Publishing Communications
  • Social Media Marketing
See all use cases See less use cases

Business Priorities

Improve Digital And Social Presence and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using Meltwater Media Monitoring.

Other priorities:

  • Improve ROI
See all business priorities See less business priorities

Meltwater Media Monitoring Use-Cases and Business Priorities: Customer Satisfaction Data

Meltwater Media Monitoring works with different mediums / channels such as Social Media. User Generated Content. and Blogs.

Meltwater Media Monitoring's features include Dashboard. and Meltwater Media Monitoring support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Meltwater Media Monitoring analytics capabilities include Analytics, and Custom Reports.

Meltwater Media Monitoring, belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Meltwater Media Monitoring Use Cases

How can Meltwater Media Monitoring optimize your Public Relations Workflow?

How can Meltwater Media Monitoring optimize your Competitive Intelligence Workflow?

What solutions does Meltwater Media Monitoring provide for Content Management?

Case Studies

Hospital & Health Care

CASE STUDY Haleon

Haleon used Meltwater to boost social engagement by 272% and cut market research time by 80%. They reduced research turnaround from five weeks to five days. Haleon has over 25 brands and improved the...ir social media presence with Meltwater's tools.

Read more →

CASE STUDY Pernod Ricard

Pernod Ricard, a global leader in wines and spirits, uses Meltwater for social data analysis. They needed a solution to handle large volumes of social data for strategic decisions. Meltwater's consum...er insights solution helps them analyze trends and audience behaviors. This enables Pernod Ricard to innovate products and improve customer experiences. They use social listening to track consumer preferences and industry trends, enhancing their marketing and product development.

Read more →
Non-Profit Organization Management

CASE STUDY International Rescue Committee

The International Rescue Committee uses Meltwater to help refugees in 40 countries. Meltwater's tools align 40 PR professionals across 7 countries. They onboarded 40 team members in 4 days. Meltwater...'s data showed only 1% of media coverage focused on humanitarian crises. This data helped IRC gain media attention.

Read more →
Marketing and Advertising

CASE STUDY Red Havas

Red Havas uses Meltwater to streamline workflows and save costs. They consolidated tools for better collaboration. They developed a Merged Media Score for insights. This helped them win new business.... They also used Meltwater for crisis monitoring in the automotive industry.

Read more →
Non-Profit Organization Management

CASE STUDY Stonewall

Stonewall uses Meltwater's media monitoring to track mentions in media. This helps them understand their impact and set goals. They use newsletters to share coverage with stakeholders. Meltwater's se...arch tool helps them find relevant data. Their account manager provides custom insights.

Read more →
Financial Services

CASE STUDY Western Union

Western Union needed a way to manage its vast online presence and reputation. They used Meltwater's data sets and human analysts to improve their social listening and analytics. This helped them unde...rstand the impact of their messages and align them with business priorities. Meltwater's platform provided real-time analysis and crisis detection, allowing Western Union to respond quickly to potential risks. The custom dashboards and reports enabled efficient communication of results to stakeholders, enhancing collaboration and strategy development.

Read more →

Meltwater Media Monitoring Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.93/5 ★

Read Reviews (1)
Analytics

4.09/5 ★

Read Reviews (18)
Custom Reports

4.09/5 ★

Read Reviews (10)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.93/5 ★

Read Reviews (1)
Analytics

4.09/5 ★

Read Reviews (18)
Custom Reports

4.09/5 ★

Read Reviews (10)

Software Failure Risk Guidance

?

for Meltwater Media Monitoring

Top Failure Risks for Meltwater Media Monitoring

Meltwater News

Executive

Cousins Joins Meltwater to Drive AI Adoption

Antony Cousins has joined Meltwater as VP of Product, focusing on enhancing the firm's AI capabilities, particularly the Mira AI interface. Cousins will drive the integration of generative AI into Meltwater's media monitoring and social media listening services.

Read more →
Awards

Meltwater Sweeps Six Comparably Awards for Growth, Leadership

Meltwater received six Comparably Awards in 2025, including honors for best career growth and best leadership teams. These recognitions, based on employee feedback across 20 culture metrics, highlight Meltwaters strong leadership and commitment to a high-performance, people-focused workplace in the media, social, and consumer intelligence software sector.

Read more →
Partnership

Meltwater and 8x8 partner to elevate customer support through social intelligence - The Manila Times

Meltwater and 8x8 have formed a technology partnership to integrate Meltwaters social intelligence capabilities into the 8x8 Contact Center platform. This collaboration enables 8x8 customers to monitor, analyze, and respond to social media interactions directly within their contact center workflows, improving customer engagement and support efficiency through real-time social insights.

Read more →
Product

Meltwater unveils Mira, latest AI innovations in 2025 Mid-Year Product Release - EIN Presswire

Meltwater has launched Mira, its new AI-powered solution, as part of its 2025 Mid-Year Product Release. The update introduces advanced artificial intelligence features designed to enhance media monitoring, social listening, and analytics capabilities for enterprise customers.

Read more →

Meltwater Profile

Company Name

Meltwater

Company Website

https://www.meltwater.com/en

HQ Location

465 California St, Floor 11, San Francisco, California 94104, US

Social

Facebook Linkedin Twitter