Mention Overview

Monitoring and social media management is streamlined with this all-in-one tool. It allows brands to listen, publish, and respond to their audience effectively.

Use Cases

Customers recommend Social Media Management, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using Mention.

Other use cases:

  • Content Management
  • Public Relations
  • Campaign Management
  • Competitive Intelligence
  • Helpdesk Management
  • Collaboration
  • Social Media Marketing
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Business Priorities

Improve Digital And Social Presence and Acquire Customers are the most popular business priorities that customers and associates have achieved using Mention.

Other priorities:

  • Build Brand Awareness
  • Enhance Customer Relationships
  • Improve Brand Engagement
  • Improve ROI
  • Establish Thought Leadership
  • Increase Sales & Revenue
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Internal Communications
  • Scale Best Practices
  • Manage Risk
  • Increase Customer Life Time Value
  • Improve Efficiency
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Mention Use-Cases and Business Priorities: Customer Satisfaction Data

Mention works with different mediums / channels such as Social Media.

Mention's features include Alerts: Popups & Notifications, Dashboard, Personalization, etc. and Mention support capabilities include Email Support, Chat Support, Phone Support, etc. also Mention analytics capabilities include Analytics, and Custom Reports.

Reviews

"We use Mention’s Feed feature every day to ensure we’re checking in on who and what is being said about our brand. Our aim is to never let a conversation go unread." - Ashton Egner

Mention, Brandwatch, Agorapulse, Khoros Marketing, Falcon.io (now Brandwatch Social Media Management), etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Mention

Top Industries

  • Marketing and Advertising
  • Non-Profit Organization Management
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Mention is popular in Marketing And Advertising, Non-Profit Organization Management, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Mention Use Cases

How does Mention address your Social Media Management Challenges?

How does Mention facilitate Communication Management?

How does Mention facilitate Engagement Management?

What makes Mention ideal for Content Management?

How does Mention address your Public Relations Challenges?

64+ more Business Use Cases

8 buyers and buying teams have used Cuspera to assess how well Mention solved their Social Media Marketing needs. Cuspera uses 5137 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Mention testimonial

Ashton Egner

Communications Manager

KIIROO

We use Mention’s Feed feature every day to ensure we’re checking in on who and what is being said about our brand. Our aim is to never let a conversation go unread. Testimonial By Ashton Egner
Mention testimonial

Wen Ku

Associate Director, Integrated Marketing Communication Center

BenQ

Now we can capture mentions from more sources and integrate them into one single platform. This is a great advantage for us in terms of data collection and team collaboration. Testimonial By Wen Ku
Mention testimonial

Thibaut Davoult

Growth Engineer

Livestorm

With Mention I can log in and immediately see what was published and what's going on. Testimonial By Thibaut Davoult
CUSTOMERS TESTIMONIALS
Mention testimonial

Ashton Egner

Communications Manager

KIIROO

We use Mention’s Feed feature every day to ensure we’re checking in on who and what is being said about our brand. Our aim is to never let a conversation go unread. Testimonial By Ashton Egner
Mention testimonial

Wen Ku

Associate Director, Integrated Marketing Communication Center

BenQ

Now we can capture mentions from more sources and integrate them into one single platform. This is a great advantage for us in terms of data collection and team collaboration. Testimonial By Wen Ku
Mention testimonial

Thibaut Davoult

Growth Engineer

Livestorm

With Mention I can log in and immediately see what was published and what's going on. Testimonial By Thibaut Davoult

Case Studies

COMPANY INDUSTRY CASE STUDIES
Mention case study
Computer Software
Computer Software
Case Study Livestorm

How Livestorm Uses Mention to Monitor Competition

Read More
Mention case study
Marketing and Advertising
Marketing and Advertising
Case Study Edelman

How Edelman Delivers Relevant Social Insights to Clients

Read More
Mention case study
Non-Profit Organization Management
Non-Profit Organization Management
Case Study Covidliste

How Mention provides useful social insight to support France’s largest waiting list for Covid-19 vaccination

Read More

Video

Mention Tutorial - Quota Management as an Administrator

Video Thumbnail

Frequently Asked Questions(FAQ)

for Mention

What is Mention?

Mention is a social media marketing suite that helps to gather your brand insights via social media monitoring and to publish relevant content. It is suited for brands looking to amplify brand awareness by monitoring and analyzing market and audience to create relevant social media content.

It offers monitoring and comprehensive analysis across social media sources to provide in-depth brand intelligence tailored to your marketing goals. Businesses can use this data to discover relevant insights and KPI’s to build social media presence. It measures the impact of your marketing and PR activities and provides relevant reports to share with your team, clients and management.

This suite features extensive monitoring of sources across the web such as social media, forums, blogs, news and review websites to analyze and measure your competition and industry so as to stay ahead of the game. This aids in understanding your brand perception online, audience insights and to improve and build your social media strategy around your key topics. It also allows to build, organize and schedule social media content publishing in a multi-channel editorial calendar.

What is Mention used for?

Mention is a Social Media Marketing Software mainly used by its customers to Improve Digital And Social Presence and Acquire Customers by Social Media Management, Communication Management and Engagement Management .

What are the top features of Mention?

Alerts: popups & Notifications, Dashboard and Personalization are some of the top features of Mention.

Who uses Mention?

Mention is used by Marketing And Advertising, Non-Profit Organization Management and Computer Software among other industries.

What are Mention alternatives?

Where is Mention located?

Mention is headquartered at 16 PASSAGE JOUFFROY - 75009 PARIS - France.
lightning

Peers used Mention for social media management and communication management

Mention Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.01/5

Read Reviews (10)
Analytics

4.56/5

Read Reviews (307)
Custom Reports

4.02/5

Read Reviews (606)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.01/5

Read Reviews (10)
Analytics

4.56/5

Read Reviews (307)
Custom Reports

4.02/5

Read Reviews (606)

Software Failure Risk Guidance

?

for Mention

Overall Risk Meter

Low Medium High

Top Failure Risks for Mention

Mention Feeds

Questions to Ask Your Social Media Listening Tool Provider

Knowing the right questions to ask when choosing a social media listening tool can make all the difference. You want a tool that monitors brand mentions and tracks competitors, keywords relevant to your industry, and consumer sentiments. The tools must also seamlessly integrate with other platforms you’re using. To help you in your decision-making process, … Continue reading Questions to Ask Your Social Media Listening Tool Provider

The post Questions to Ask Your Social Media Listening Tool Provider appeared first on Mention.

09/06/2024 - source

Mention Profile

Company Name

Mention

Company Website

https://mention.com/en/

Year Founded

2013

HQ Location

16 PASSAGE JOUFFROY - 75009 PARIS - France

Employees

11-50

Social

Financials

M&A