Mention Overview

Mention excels in social media marketing by offering an all-in-one media monitoring software. It empowers businesses to listen to their audience effectively, ensuring that companies can respond promptly to customer feedback. The platform's capabilities extend to publishing engaging posts, enhancing brand visibility across various social media channels. Mention's unique feature set includes real-time alerts and comprehensive analytics, allowing businesses to make informed decisions without guesswork. This tool is essential for brands aiming to maintain a strong online presence and engage with their audience proactively.

Use Cases

Customers recommend Social Media Management, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using Mention.

Other use cases:

  • Content Management
  • Public Relations
  • Campaign Management
  • Competitive Intelligence
  • Helpdesk Management
  • Collaboration
  • Social Media Marketing
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Business Priorities

Improve Digital And Social Presence and Acquire Customers are the most popular business priorities that customers and associates have achieved using Mention.

Other priorities:

  • Build Brand Awareness
  • Enhance Customer Relationships
  • Improve Brand Engagement
  • Improve ROI
  • Establish Thought Leadership
  • Increase Sales & Revenue
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Improve Internal Communications
  • Scale Best Practices
  • Manage Risk
  • Increase Customer Life Time Value
  • Improve Efficiency
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Mention Use-Cases and Business Priorities: Customer Satisfaction Data

Mention works with different mediums / channels such as Social Media.

Mention's features include Alerts: Popups & Notifications, Dashboard, Personalization, etc. and Mention support capabilities include Email Support, Chat Support, Phone Support, etc. also Mention analytics capabilities include Analytics, and Custom Reports.

Reviews

"Mention helps us analyze the most important social media metrics for our clients -- share of voice and engagement." - David Muhammad

Mention, Renderforest Video, Walls.io, Statusbrew, Eclincher social media management, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Monitoring and social media management is streamlined with this all-in-one tool. It allows brands to listen, publish, and respond to their audience effectively.

Popular Business Setting

for Mention

Top Industries

  • Marketing and Advertising
  • Non-Profit Organization Management
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Mention is popular in Marketing And Advertising, Non-Profit Organization Management, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Mention Customer wins, Customer success stories, Case studies

How does Mention address your Social Media Management Challenges?

What solutions does Mention provide for Communication Management?

What benefits does Mention offer for Engagement Management?

How does Mention address your Content Management Challenges?

What solutions does Mention provide for Public Relations?

8 buyers and buying teams have used Cuspera to assess how well Mention solved their Social Media Marketing needs. Cuspera uses 5137 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

CUSTOMERS TESTIMONIALS
Mention testimonial

David Muhammad

Deputy Manager

Edelman

Mention helps us analyze the most important social media metrics for our clients -- share of voice and engagement. Testimonial By David Muhammad
Mention testimonial

Nicolas Danicourt

Digital Manager

Doctors of the World

We have over 370 programs in more than 70 countries – many of them managed by our local teams, with the support of over 2,000 global volunteers. Testimonial By Nicolas Danicourt
Mention testimonial

Matthieu Gariel

Data Scientist

Covidliste

We started out using Google Alerts, but found that it wasn't an efficient solution for tracking all online conversations. Beyond Google Alert’s infrequent updates, we found that Mention really monitors and analyzes much more widely than Google Alerts, forums, all sites and social networks. That's w...hy we chose Mention.

Testimonial By Matthieu Gariel
CUSTOMERS TESTIMONIALS
Mention testimonial

David Muhammad

Deputy Manager

Edelman

Mention helps us analyze the most important social media metrics for our clients -- share of voice and engagement. Testimonial By David Muhammad
Mention testimonial

Nicolas Danicourt

Digital Manager

Doctors of the World

We have over 370 programs in more than 70 countries – many of them managed by our local teams, with the support of over 2,000 global volunteers. Testimonial By Nicolas Danicourt
Mention testimonial

Matthieu Gariel

Data Scientist

Covidliste

We started out using Google Alerts, but found that it wasn't an efficient solution for tracking all online conversations. Beyond Google Alert’s infrequent updates, we found that Mention really monitors and analyzes much more widely than Google Alerts, forums, all sites and social networks. That's w...hy we chose Mention.

Testimonial By Matthieu Gariel

MyWHYagency - Marketing And Advertising

Mention helps MyWHYagency, a marketing and communications agency, manage brand reputation and competitive analysis for their clients. MyWHYagency uses Mention for daily social listening, tracking bra...nd sentiment, and creating quick reports. The tool helps them win new clients by showing real-time insights from social media. MyWHYagency values Mention for its speed, ease of use, and cost-effectiveness.

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K-LINE - Construction

Mention helps K-LINE, a leading French joinery manufacturer, protect its employer brand and manage its reputation. K-LINE used to rely on Google Alerts, which did not meet their needs. With Mention, ...they now monitor brand mentions, manage reseller communications, and quickly detect potential crises. The tool helps them ensure accurate information and respond to issues fast. K-LINE values Mention for improving brand image and supporting social media efforts.

Read more →

Bodyguard.ai - Information Technology And Services

Bodyguard.ai uses Mention to monitor their brand and manage online reputation. They faced challenges tracking their common brand name and needed better insights than Google Alerts. Mention helped the...m refine their research, discover positive messages, and find partnership opportunities. The platform supports their international growth by measuring media impact and identifying top influencers. Bodyguard.ai also unlocked co-marketing opportunities and improved crisis management with real-time social listening.

Read more →

1 Second Everyday - Technology

Mention helped 1 Second Everyday track their app’s popularity on social media. The analytics showed a spike in South Korean Instagram users. The team quickly translated ads to Korean to target this n...ew market. Mention’s influencer scores let them find and engage top advocates fast. The company improved its marketing strategy using Mention’s insights.

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ACS - Insurance

Mention helps ACS, a French insurance company, track its brand and industry online. ACS uses Mention to monitor social media, forums, and blogs for mentions of their company and travel insurance. The... tool lets ACS respond quickly to customer questions and negative reviews, helping them avoid problems. ACS saves time by seeing all relevant information in one place. The company can also track competitors and adapt its marketing strategy. ACS says Mention makes it easy to manage their online reputation and improve customer service.

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AirOnAir - Marketing And Advertising

Mention helps AirOnAir, a leading Belgian advertising agency, monitor client brands online. AirOnAir uses Mention to track brand mentions, analyze sentiment, and identify top influencers. The platfor...m helps them detect negative buzz early and measure campaign impact. Influencer research is now faster with Mention’s dashboards. AirOnAir reports 22% yearly growth and €20 million in revenue.

Read more →

Mention Tutorial - Quota Management as an Administrator

Video Thumbnail

Frequently Asked Questions(FAQ)

for Mention

What is Mention?

Mention is a social media marketing suite that helps to gather your brand insights via social media monitoring and to publish relevant content. It is suited for brands looking to amplify brand awareness by monitoring and analyzing market and audience to create relevant social media content.

It offers monitoring and comprehensive analysis across social media sources to provide in-depth brand intelligence tailored to your marketing goals. Businesses can use this data to discover relevant insights and KPI’s to build social media presence. It measures the impact of your marketing and PR activities and provides relevant reports to share with your team, clients and management.

This suite features extensive monitoring of sources across the web such as social media, forums, blogs, news and review websites to analyze and measure your competition and industry so as to stay ahead of the game. This aids in understanding your brand perception online, audience insights and to improve and build your social media strategy around your key topics. It also allows to build, organize and schedule social media content publishing in a multi-channel editorial calendar.

What is Mention used for?

Mention is a Social Media Marketing Software mainly used by its customers to Improve Digital And Social Presence and Acquire Customers by Social Media Management, Communication Management and Engagement Management .

What are the top features of Mention?

Alerts: popups & Notifications, Dashboard and Personalization are some of the top features of Mention.

Who uses Mention?

Mention is used by Marketing And Advertising, Non-Profit Organization Management and Computer Software among other industries.

What are Mention alternatives?

Renderforest Video, Walls.Io, Statusbrew and Eclincher Social Media Management are popular alternatives for Mention.

Where is Mention located?

Mention is headquartered at 16 PASSAGE JOUFFROY - 75009 PARIS - France.
lightning

Peers used Mention for social media management and communication management

Mention Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.01/5 ★

Read Reviews (10)
Analytics

4.56/5 ★

Read Reviews (307)
Custom Reports

4.02/5 ★

Read Reviews (606)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.01/5 ★

Read Reviews (10)
Analytics

4.56/5 ★

Read Reviews (307)
Custom Reports

4.02/5 ★

Read Reviews (606)

Software Failure Risk Guidance

?

for Mention

Overall Risk Meter

Low Medium High

Top Failure Risks for Mention

Mention SAS News

Product

Mention Network to spearhead the Internet Capital Markets

Mention Network has launched a decentralized AI data layer, introducing a browser extension that enhances brand visibility in AI-driven environments. This tool captures real-time AI interactions, rewarding contributors and safeguarding privacy. The initiative aims to redefine brand metrics like AI Visibility and Share of Voice, aligning with trends in AI search and blockchain technology.

Mention SAS Profile

Company Name

Mention SAS

Company Website

https://mention.com/en/

Year Founded

2013

HQ Location

16 PASSAGE JOUFFROY - 75009 PARIS - France

Employees

11-50

Social

Financials

M&A