Microsoft Power BI Overview

Microsoft Power BI enables data visualization and integration into daily-used apps. A unified platform for self-service and business intelligence is provided.

Use Cases

Customers recommend Competitive Intelligence, Communication Management, Social Media Analytics, as the business use cases that they have been most satisfied with while using Microsoft Power BI.

Other use cases:

  • Collaboration
  • Funnel Analysis
  • Engagement Management
  • Lead Analytics
  • Forecasting
  • Helpdesk Management
  • Training & Onboarding
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Microsoft Power BI.

Other priorities:

  • Increase Sales & Revenue
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
  • Improve ROI
  • Grow Market Share
  • Manage Risk
  • Improve Digital And Social Presence
  • Improve Visibility
  • Improve Efficiency
  • Improve Stakeholder Relations
  • Improve Brand Engagement
  • Establish Thought Leadership
  • Launch New Products
See all business priorities See less business priorities

Microsoft Power BI Use-Cases and Business Priorities: Customer Satisfaction Data

Microsoft Power BI works with different mediums / channels such as Website.

Microsoft Power BI's features include Dashboard, Personalization, Calculator, etc. and Microsoft Power BI support capabilities include Phone Support, Email Support, AI Powered, etc. also Microsoft Power BI analytics capabilities include Analytics, and Custom Reports.

Reviews

"We also introduced human handover with Microsoft Teams. If a user is having a conversation with the bot and…requires the attention of a human, we can transition that over to a live agent directly from Teams." - Farhan Abdullah

Microsoft Power BI, CARTO Platform, Hevo, Phocas, ZAP Data Hub, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Microsoft Power BI

Top Industries

  • Information Technology and Services
  • Insurance
  • Education

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Microsoft Power BI is popular in Information Technology And Services, Insurance, and Education and is widely used by Enterprise, Mid Market, and Small Business.

Microsoft Power BI Customer wins, Customer success stories, Case studies

What makes Microsoft Power BI ideal for Competitive Intelligence?

What Are the key features of Microsoft Power BI for Communication Management?

What benefits does Microsoft Power BI offer for Social Media Analytics?

What makes Microsoft Power BI ideal for Collaboration?

How does Microsoft Power BI facilitate Funnel Analysis?

11 buyers and buying teams have used Cuspera to assess how well Microsoft Power BI solved their Business Intelligence needs. Cuspera uses 16790 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

CUSTOMERS TESTIMONIALS
Microsoft Power BI testimonial

Farhan Abdullah

Director of Production Support

New York City Department of Environmental Protection

We also introduced human handover with Microsoft Teams. If a user is having a conversation with the bot and…requires the attention of a human, we can transition that over to a live agent directly from Teams. Testimonial By Farhan Abdullah
Microsoft Power BI testimonial

Simon Oliver

Director of Digital Transformation

Bristol City Council

Working with Microsoft has given us an opportunity to look at our entire approach to delivering IT services, to reshape our way of thinking and the culture of the IT department. It has turned us from a department which hasn’t always been able to meet the demands of a modern local authority to one t...hat can offer real solutions and drive innovation across the entire business.

Testimonial By Simon Oliver
Microsoft Power BI testimonial

Viral Gandhi

CIO

Piramal Capital & Housing Finance

Such an initiative to manage end-to-end loan underwriting process for a wholesale lending business is rarely seen in the financial services industry. Through this implementation we were able to create digital footprints across loan lifecycles, which will help us make data-driven decision for years,... reinforcing the confidence of our stakeholders and end users.

Testimonial By Viral Gandhi
CUSTOMERS TESTIMONIALS
Microsoft Power BI testimonial

Farhan Abdullah

Director of Production Support

New York City Department of Environmental Protection

We also introduced human handover with Microsoft Teams. If a user is having a conversation with the bot and…requires the attention of a human, we can transition that over to a live agent directly from Teams. Testimonial By Farhan Abdullah
Microsoft Power BI testimonial

Simon Oliver

Director of Digital Transformation

Bristol City Council

Working with Microsoft has given us an opportunity to look at our entire approach to delivering IT services, to reshape our way of thinking and the culture of the IT department. It has turned us from a department which hasn’t always been able to meet the demands of a modern local authority to one t...hat can offer real solutions and drive innovation across the entire business.

Testimonial By Simon Oliver
Microsoft Power BI testimonial

Viral Gandhi

CIO

Piramal Capital & Housing Finance

Such an initiative to manage end-to-end loan underwriting process for a wholesale lending business is rarely seen in the financial services industry. Through this implementation we were able to create digital footprints across loan lifecycles, which will help us make data-driven decision for years,... reinforcing the confidence of our stakeholders and end users.

Testimonial By Viral Gandhi
 

ADEZZ cultivates growth and innovation with Dynamics 365 | Microsoft Customer Stories

ADEZZ, a Dutch manufacturer, implemented Microsoft Dynamics 365 Sales and Contact Center, along with Microsoft 365 Copilot, to unify CRM capabilities, enhance multilingual support, and improve custom...er service. This deployment increased ADEZZ's first-contact resolution rates, reduced call abandonment, and streamlined quotation tracking, supporting their growth goals and expanding their multilingual capabilities across five countries.

 

Dstny Microsoft Teams integration Facilitates 445 Million Calls in 2025 as Platform Adoption ...

Dstny's Call2Teams middleware for Microsoft Teams facilitated 445 million calls in 2025, showcasing the platform's reliability and scale. This integration highlights Dstny's strong adoption of Micros...oft Teams, contributing to a 75% year-over-year increase in fully managed UCaaS adoption. The integration underscores Dstny's role in enhancing business communications through Microsoft Teams.

 

University of South Carolina pioneers AI innovation with Microsoft 365 Copilot

The University of South Carolina has deployed Microsoft 365 Copilot to enhance efficiency and streamline operations across its campus. This AI-driven solution has saved faculty and students significa...nt time, with 84% reporting savings of 1-5 hours weekly. The initiative supports learning, teaching, and administrative tasks, while also preparing students for AI-driven workplaces through workshops and an AI Certificate Program.

St John Ambulance - Non Profit Organization Management

Microsoft Advertising helped St John Ambulance use generative AI tools to improve their digital advertising. The charity wanted to cut production costs, increase creative agility, and keep their bran...d consistent. With Ads Studio and Copilot, they made high-quality ad assets faster and cheaper. They used AI to create custom images for campaigns, showing products like AEDs in real-life settings. This made their ads more relevant and helped protect their brand identity.

Darmarsklep.pl - Retail

Microsoft Advertising helped Darmarsklep.pl, a leading Polish drugstore, boost their online sales. The company faced tough competition in the retail industry. They used Microsoft Advertising for full...-funnel campaigns, conversion tracking, shopping campaigns, and dynamic remarketing. In four months, their Return on Ad Spend (ROAS) jumped from 188% to 865%. The CEO praised Microsoft Advertising as a strong new source of traffic and conversions.

Hearts & Science and Telfast - Pharmaceuticals

Microsoft Advertising helped Hearts & Science and Telfast improve allergy season campaigns. They used custom API signals for pollen data and postcode targeting. Microsoft Curate reduced campaign comp...lexity from 250 to 14 line items. The team updated data every 30 minutes and targeted high-pollen areas. This cut media waste and boosted ad impact. The solution also reduced reliance on third-party cookies.

Power BI Update - April 2024

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Frequently Asked Questions(FAQ)

for Microsoft Power BI

What is Microsoft Power BI?

Microsoft Power BI is a business intelligence platform that provides a suite of analytics tools for analyzing business data and sharing insights via rich visualizations. It is used to find insights within an organization's data. It helps to connect disparate data sets, transform and clean the data into a data model and create charts or graphs to provide visuals of the data.

It brings all that data, wherever it resides, together to form a complete picture of key metrics that can then be queried using natural language. With Power BI Desktop, users can author reports using intuitive drag-and-drop tools and share amongst colleagues through the online Power BI Service. Power BI Mobile keeps remote connectivity consistent across native apps for Windows Mobile, iOS and Android devices, adding intuitive gesture-based operation. Live dashboards can be viewed on the fly, alongside full report sharing capabilities and data-driven alerts.

Key features include customizable dashboards, datasets, reports, navigation pane, ad hoc reporting, ad hoc analysis, online analytical processing (OLAP), trend indicators, interactive reports authoring, complete reporting and data visualization tools, and more.

What is Microsoft Power BI used for?

Microsoft Power BI is a Business Intelligence Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Competitive Intelligence, Communication Management and Social Media Analytics .

What are the top features of Microsoft Power BI?

Dashboard, Personalization and Calculator are some of the top features of Microsoft Power BI.

Who uses Microsoft Power BI?

Microsoft Power BI is used by Information Technology And Services, Insurance and Education among other industries.

What are Microsoft Power BI alternatives?

CARTO Platform, Hevo, Phocas and ZAP Data Hub are popular alternatives for Microsoft Power BI.

Where is Microsoft Power BI located?

Microsoft Power BI is headquartered at Redmond, WA.
lightning

Peers used Microsoft Power BI for competitive intelligence and communication management

Microsoft Power BI Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.60/5 ★

Read Reviews (103)
Analytics

4.46/5 ★

Read Reviews (1685)
Custom Reports

4.13/5 ★

Read Reviews (4811)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.60/5 ★

Read Reviews (103)
Analytics

4.46/5 ★

Read Reviews (1685)
Custom Reports

4.13/5 ★

Read Reviews (4811)

Microsoft Power BI Integrations

Microsoft Power BI integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.03/5 ★

Read Reviews (3003)
Data Export

4.00/5 ★

Read Reviews (2306)

Few API Integrations for Microsoft Power BI

Software Failure Risk Guidance

?

for Microsoft Power BI

Overall Risk Meter

Low Medium High

Top Failure Risks for Microsoft Power BI

Microsoft Corporation News

Partnership

MOCI launches "AI Agent Factory" platform in collaboration with Microsoft

The Ministry of Commerce and Industry (MOCI) in Qatar, in collaboration with Microsoft, has launched the "AI Agent Factory" platform. This digital platform aims to enhance government services through AI agents, improving efficiency and modernizing processes. The initiative aligns with Qatar's digital transformation goals and leverages Microsoft's AI technologies to support decision-making and expand smart services.

Partnership

Appspace Expands Integration with Microsoft Places to Bring Workplace Data into Shared Spaces

Appspace has expanded its integration with Microsoft Places, enhancing workplace data accessibility through kiosks and digital signage. This integration allows employees to interact with Microsoft Places maps for real-time desk and room reservations, visitor management, and wayfinding. The collaboration aims to improve workplace navigation and resource utilization, with further enhancements planned.

Company

QA workers at Blizzard ratify union contract with Microsoft - Game Developer

Microsoft has successfully negotiated a union contract for Blizzard's QA workers in Albany and Austin, marking the third such agreement for the company. The three-year contract includes wage increases, generative AI usage regulations, and enhanced worker protections. This agreement aims to provide career stability and a better working environment for over 60 employees in various QA roles.

Product

GitHub - microsoft / bf - tree : Bf - Tree is a modern read - write - optimized concurrent larger - than - memory range index in Rust from MS Research .

Microsoft Research has developed Bf-Tree, a modern, read-write-optimized concurrent range index in Rust. It is designed for larger-than-memory data and is available as a Rust crate. The project includes comprehensive testing and benchmarking tools, and it supports Linux, Windows, and macOS. Developers can contribute via GitHub, adhering to Microsoft's open-source code of conduct.

Microsoft Corporation Profile

Company Name

Microsoft Corporation

Year Founded

1975

HQ Location

Redmond, WA

Employees

10001+

Social

Financials

IPO