Microsoft Teams Overview

Microsoft Teams simplifies collaboration with integrated tools and files. Meetings, calling, and video conferencing are seamlessly facilitated.

Use Cases

Customers recommend Collaboration, Conference Call Management, Communication Management, as the business use cases that they have been most satisfied with while using Microsoft Teams.

Other use cases:

  • Sales Call Management
  • Content Management
  • Sales Document Management
  • Engagement Management
  • Training & Onboarding
  • Contact List Management
  • Helpdesk Management
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Business Priorities

Improve Internal Communications and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Microsoft Teams.

Other priorities:

  • Acquire Customers
  • Enhance Customer Relationships
  • Launch New Products
  • Improve Stakeholder Relations
  • Improve Efficiency
  • Improve ROI
  • Improve Digital And Social Presence
  • Increase Sales & Revenue
  • Grow Market Share
  • Improve Visibility
  • Establish Thought Leadership
  • Manage Risk
  • Enter New Markets Internationally Or Locally
  • Improve Consistency
  • Improve Brand Engagement
  • Improve Navigation
  • Build Brand Awareness
  • Shorten Ramp Up Time
  • Increase Customer Life Time Value
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Microsoft Teams Use-Cases and Business Priorities: Customer Satisfaction Data

Microsoft Teams works with different mediums / channels such as Offline. Video. Chat etc.

Microsoft Teams's features include Personalization, Recording, Alerts: Popups & Notifications, etc. and Microsoft Teams support capabilities include AI Powered, Chat Support, Email Support, etc. also Microsoft Teams analytics capabilities include Analytics, and Custom Reports.

Reviews

"...This software is extremely user-friendly and allows company employees to schedule meetings, training, and other calls on the go...." Peer review by Victoria A, Payroll Administrator, Oil & Energy

Microsoft Teams, Slack, Yammer, Workplace from Meta, Cisco Jabber, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Microsoft Teams

Top Industries

  • Information Technology and Services
  • Computer Software
  • Education

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Microsoft Teams is popular in Information Technology And Services, Computer Software, and Education and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Microsoft Teams Use Cases

What makes Microsoft Teams ideal for Collaboration?

What solutions does Microsoft Teams provide for Conference Call Management?

How does Microsoft Teams facilitate Communication Management?

How does Microsoft Teams address your Sales Call Management Challenges?

How does Microsoft Teams address your Content Management Challenges?

84+ more Business Use Cases

19 buyers and buying teams have used Cuspera to assess how well Microsoft Teams solved their Team Collaboration needs. Cuspera uses 83939 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Microsoft Teams case study
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Case Study Repsol

Learn how Repsol used Microsoft Teams

Read More
Microsoft Teams case study
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Case Study Hendrick Motorsports

Hendrick Motorsports uses Microsoft Teams to win productivity race

Read More
Microsoft Teams case study
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Case Study Arkadin

Zoom.ai gives everyone their own personal assistant with the power of Microsoft Teams and Azure

Read More

Frequently Asked Questions(FAQ)

for Microsoft Teams

What is Microsoft Teams?

Microsoft Team is a hub for teamwork that helps to invite everyone working with to chat, meet, call, and collaborate all in one place, from anywhere. It helps to improve internal communications and acquire customers.

Microsoft Team features include transforming online meetings, voice and video calling, instant messaging, working remotely, and document collaboration into a single integrated app and many more.

It also includes key security and privacy features like meeting options, recording consent, Channel moderation and controls, multi-factor authentication, and much more.

What is Microsoft Teams used for?

Microsoft Teams is a Team Collaboration Software mainly used by its customers to Improve Internal Communications and Scale Best Practices by Collaboration, Conference Call Management and Communication Management .

What are the top features of Microsoft Teams?

Personalization, Recording and Alerts: popups & Notifications are some of the top features of Microsoft Teams.

Who uses Microsoft Teams?

Microsoft Teams is used by Information Technology And Services, Computer Software and Education among other industries.

What are Microsoft Teams alternatives?

Slack, Yammer, Workplace From Meta and Cisco Jabber are popular alternatives for Microsoft Teams.

Where is Microsoft Teams located?

Microsoft Teams is headquartered at Redmond, WA.
lightning

Peers used Microsoft Teams for collaboration and conference call management

Microsoft Teams Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.67/5 ★

Read Reviews (188)
Analytics

4.20/5 ★

Read Reviews (916)
Custom Reports

3.82/5 ★

Read Reviews (3228)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.67/5 ★

Read Reviews (188)
Analytics

4.20/5 ★

Read Reviews (916)
Custom Reports

3.82/5 ★

Read Reviews (3228)

Software Failure Risk Guidance

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for Microsoft Teams

Overall Risk Meter

Low Medium High

Top Failure Risks for Microsoft Teams

Microsoft News

Microsoft Copilot's underperformance is the latest red flag for investments in AI

Concerns are rising as Microsoft's AI tool, Copilot, is reportedly underperforming, according to Business Insider.

17/11/2024 - source

CData Software Japan�Azure Marketplace �ETL / ELT ツール『CData Sync��日本語版をリリース

CData Software Japan releases Japanese version of CData Sync on Microsoft Azure Marketplace, enhancing ETL/ELT capabilities with seamless integration and payment in Japanese yen.

06/11/2024 - source

Microsoft Makes Its Agentic AI Move, Announces Ten Pre-Built Agents for Dynamics

Microsoft introduces ten pre-built AI agents for Dynamics, enhancing customer experience and digital infrastructure with scalable AI technologies, as announced by CEO Satya Nadella in London.

27/10/2024 - source

Microsoft Profile

Company Name

Microsoft

Company Website

//microsoft.com/en-us

Year Founded

1975

HQ Location

Redmond, WA

Employees

10001+

Social

Financials

IPO