Mindful Overview

Mindful offers a comprehensive Total Experience Platform and CX solution for top brands, combining callback, call scheduling, transitions, and feedback. Customer interactions are streamlined for optimal satisfaction.

Use Cases

Customers recommend Customer Feedback Management, Contact List Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Mindful.

Other use cases:

  • Sales Call Management
  • Sending & Publishing Communications
  • Lead Analytics
  • Funnel Analysis
  • Collaboration
  • Social Media Analytics
  • Lifetime Value Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Mindful.

Other priorities:

  • Improve Brand Engagement
See all business priorities See less business priorities

Mindful Use-Cases and Business Priorities: Customer Satisfaction Data

Mindful works with different mediums / channels such as Phone Calls.

Mindful's features include Alerts: Popups & Notifications, Dashboard, and Feedback Surveys. and Mindful support capabilities include 24/7 Support, Phone Support, AI Powered, etc. also Mindful analytics capabilities include Analytics, and Custom Reports.

Reviews

"...VHT invented virtual queuing technology, holds numerous call center technology patents, and has proven to drive stronger NPS scores among several Fortune 1000 companies...." Peer review from VHT

Mindful, belong to a category of solutions that help Auto Dialer. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Mindful

Top Industries

  • Government Administration
  • Utilities
  • Financial Services

Popular in

  • Enterprise
  • Large Enterprise

Mindful is popular in Government Administration, Utilities, and Financial Services and is widely used by Enterprise, and Large Enterprise,

Comprehensive Insights on Mindful Use Cases

What solutions does Mindful provide for Customer Feedback Management?

What solutions does Mindful provide for Contact List Management?

What Are the key features of Mindful for Helpdesk Management?

What benefits does Mindful offer for Sales Call Management?

14+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Mindful solved their Auto Dialer needs. Cuspera uses 202 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Auto Dialer needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Mindful case study
Transportation/Trucking/Railroad
Transportation/Trucking/Railroad
CASE STUDY U-Haul

Customer satisfaction improved with Mindful's platform, reducing hold times and enhancing customer interactions.

Read More
Mindful case study
Government Administration
Government Administration
CASE STUDY Connecticut Department of Labor (DOL)

The Connecticut Department of Labor (DOL) reduced website loading times by 75% and improved user experience significantly by partnering with GetMindful for web optimization.

Read More
Mindful case study
Transportation/Trucking/Railroad
Transportation/Trucking/Railroad
CASE STUDY 1-800-PACK-RAT

Customer, 1-800-PACK-RAT, used Mindful to improve CX, reducing hold times and enhancing agent retention and customer feedback.

Read More

Video

Kind by Design: A Special Mindful Event

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lightning

Peers used Mindful for customer feedback management and contact list management

Mindful Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.64/5 ★

Read Reviews (2)
Analytics

4.49/5 ★

Read Reviews (23)
Custom Reports

4.39/5 ★

Read Reviews (23)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.64/5 ★

Read Reviews (2)
Analytics

4.49/5 ★

Read Reviews (23)
Custom Reports

4.39/5 ★

Read Reviews (23)

Software Failure Risk Guidance

?

for Mindful

Overall Risk Meter

Low Medium High

Top Failure Risks for Mindful

Mindful Profile

Company Name

Mindful

Company Website

https://getmindful.com/

HQ Location

3875 Embassy Pkwy #350, Akron, Ohio 44333, US

Employees

101-250

Social

Financials

PRIVATE