Product and Vendor News

Customer stories

Product Business Settings

Mouseflow is popular in Transportation/Trucking/Railroad, Consumer Electronics, and Insurance industries and is widely used by Small Business, Enterprise, and Mid Market.

Integrations

Conversion Rate Optimization
E-Commerce Platform
Content Management Systems

Mouseflow Product Overview

Mouseflow enhances website user experience by offering digital experience analytics focused on real-world use cases. Businesses leverage session replay to understand customer journeys in detail, capturing every interaction on their site. Heatmaps reveal user engagement with specific elements, identifying what draws attention or causes frustration. Feedback tools allow direct user input, pinpointing areas for improvement. This data-driven approach supports enterprises in refining design and functionality, ultimately boosting conversion rates. Mouseflow integrates swiftly, providing actionable insights without significant setup delays, and maintains enterprise-grade security to protect user data.

How satisfied the customers are with Mouseflow use-cases

Reviews

"Being able to watch sessions has really saved us thousands. The amount of times we’ve built errors into our forms, meaning people can’t convert, is quite shocking. We’ve been watching sessions and found that people can’t actually complete the form —... trying a few times and then bouncing….everyone of those leads can be worth several thousand." - James Kinsley
"he IP was the common denominator. I wouldn’t have identified these fraudulent orders without using your system (Mouseflow). We immediately called PayPal and were able to go ahead and cancel these orders" - Frady Yacoub

Mouseflow Customer Insights, Testimonials and Case Studies

How can Mouseflow optimize your Engagement Management Workflow?

How can Mouseflow enhance your Funnel Analysis process?

What benefits does Mouseflow offer for Customer Feedback Management?

What benefits does Mouseflow offer for Helpdesk Management?

How can Mouseflow enhance your Products & Pricelist Management process?

What is Mouseflow?

Mouseflow is a customer experience tool with many features designed to understand how people interact with users' websites. It offers the standard session recordings, heat maps, form analytics, and surveys to collect information from visitors on certain pages.

Mouseflow provides session replay to track clicks, mouse movement, scrolls, form fill-out, inactivity, and recorded activity for web and mobile visitors. It also supports heatmaps web engagement and filters data based on responsive layouts, A/B tests, and custom date ranges. It tracks on-page activity leading up to a specific goal like signup or checkout and enable segmentation funnels. It monitors form data to uncover where users dropped off, where users stopped on a form, and where users interacted with form input more than once. Mouseflow enables custom survey creation so marketers can trigger popup surveys to capture visitor feedback

Mouseflow’s funnels feature that makes it easy to hone in on specific sessions that dropped out of the conversion funnel and watch those recordings to see what went wrong. It enables the integration and the script gets added to the site automatically.

What is Mouseflow used for?

Mouseflow is a Conversion Rate Optimization Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Engagement Management, Funnel Analysis and Customer Feedback Management .

What are the top features of Mouseflow?

Recording, Feedback surveys and Landing page are some of the top features of Mouseflow.

Who uses Mouseflow?

Mouseflow is used by Transportation/Trucking/Railroad, Consumer Electronics and Insurance among other industries.

What are Mouseflow alternatives?

Smartlook, Convert Experiences, Epsilon Accelerate (Formerly Yieldify) and Kameleoon are popular alternatives for Mouseflow.

Where is Mouseflow located?

Mouseflow is headquartered at 1250 S Capital of Texas Hwy Bldg 3, Suite 400 Austin, TX 78746 United States .

11 buyers and buying teams have used Cuspera to assess how well Mouseflow solved their Conversion Rate Optimization needs. Cuspera uses 2049 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.

CUSTOMERS TESTIMONIALS
Mouseflow testimonial

James Kinsley

Co-Owner

Ucruise Sydney

Being able to watch sessions has really saved us thousands. The amount of times we’ve built errors into our forms, meaning people can’t convert, is quite shocking. We’ve been watching sessions and found that people can’t actually complete the form — trying a few times and then bouncing….everyone of... those leads can be worth several thousand.

Testimonial By James Kinsley
Mouseflow testimonial

Frady Yacoub

owner

Esource Parts

he IP was the common denominator. I wouldn’t have identified these fraudulent orders without using your system (Mouseflow). We immediately called PayPal and were able to go ahead and cancel these orders Testimonial By Frady Yacoub
CUSTOMERS TESTIMONIALS
Mouseflow testimonial

James Kinsley

Co-Owner

Ucruise Sydney

Being able to watch sessions has really saved us thousands. The amount of times we’ve built errors into our forms, meaning people can’t convert, is quite shocking. We’ve been watching sessions and found that people can’t actually complete the form — trying a few times and then bouncing….everyone of... those leads can be worth several thousand.

Testimonial By James Kinsley
Mouseflow testimonial

Frady Yacoub

owner

Esource Parts

he IP was the common denominator. I wouldn’t have identified these fraudulent orders without using your system (Mouseflow). We immediately called PayPal and were able to go ahead and cancel these orders Testimonial By Frady Yacoub

Michelin - Automotive - Very Large

Mouseflow helped Michelin unify behavioral insights across 100+ global websites. The digital team needed to centralize user data while meeting strict privacy and GDPR standards. Mouseflow enabled sca...lable, privacy-compliant analysis using session replays and heatmaps. The team grouped sites by region and business type, making it easier to spot friction and improve UX. This approach supported a major website redesign and faster root-cause analysis.

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Cotopaxi - Apparel & Fashion

Mouseflow helped Cotopaxi improve their website by using real user feedback and behavior data. Cotopaxi used Mouseflow’s surveys and heatmaps to learn what users want and where they struggle. The tea...m built a website roadmap and A/B testing plan based on this data. They ran 5 experiments per month for a year. Mouseflow recorded 300,000 sessions each month, helping Cotopaxi make changes that improved user experience.

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Rains - Apparel & Fashion

Mouseflow helped Rains, a Danish fashion brand, improve their ecommerce conversion rate. Rains used Mouseflow to find website friction and errors. They ran A/B tests with Google Optimize to test chan...ges. The results were a 9.8% lift in cart conversions and a 10.8% lift in checkout flow. Rains recorded 500,000 sessions to guide their decisions. This led to more revenue and a better customer experience.

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MEGABAD - Retail

Mouseflow helped MEGABAD, a global eCommerce retailer, improve their checkout experience. MEGABAD faced a drop in conversions from their search engine ads, despite normal traffic. Using Mouseflow's s...ession replay and funnel analytics, they found a delayed 'Buy' button and tracking errors in the checkout. Fixing these issues led to a 78% increase in conversion rate and a 98% improvement from cart to checkout. The team also analyzed 80,000 user flows and recorded 1.5 million monthly sessions.

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MEGABAD - Retail

Mouseflow helped MEGABAD, a global e-commerce retailer for sanitary products, fix a drop in conversions during checkout. The team used Mouseflow to record 100% of user sessions and analyze conversion... funnels. They found technical issues like delayed button loading and form problems that caused users to abandon checkout. After fixing these, MEGABAD saw a 78% increase in conversions and a 98% increase from cart to checkout. Mouseflow's session replay and form analytics tools were key to these improvements.

Read on →

Rains - Apparel & Fashion

Mouseflow helped Rains, a Danish fashion brand, boost their e-commerce conversion rate. Rains used Mouseflow's session replay, heatmaps, and form analytics to find website friction and errors. They r...an A/B tests with Google Optimize to improve user experience. The changes led to a 9.8% increase in cart conversions and a 10.8% uplift in checkout conversions. Rains recorded 500,000 sessions monthly to guide their decisions.

Read on →

Mouseflow Feature Overview

Video Thumbnail
lightning

Peers used Mouseflow for engagement management and funnel analysis

Mouseflow Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.68/5

Read Reviews (7)
Analytics

4.06/5

Read Reviews (265)
Custom Reports

3.90/5

Read Reviews (476)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.68/5

Read Reviews (7)
Analytics

4.06/5

Read Reviews (265)
Custom Reports

3.90/5

Read Reviews (476)

Software Failure Risk Guidance

?

for Mouseflow

Overall Risk Meter

Low Medium High

Top Failure Risks for Mouseflow

Mouseflow ApS News

Product
 

Interactive Heatmaps: Behavioral Insights for Dynamic UX

Mouseflow introduces interactive heatmaps, a tool designed for dynamic websites to provide contextual insights into user behavior. Unlike traditional heatmaps, these allow for real-time analysis of clicks, scrolls, and interactions on dynamic elements like filters and modals. This innovation aids in optimizing user experience by revealing friction points and supporting UX validation, particularly beneficial for e-commerce and sites with personalized content.

Product
 

Tailoring Customer Journey Mapping for eCommerce, SaaS, and Beyond: Insights for Every Role

Mouseflow introduces Journey Mapping to enhance website visitor tracking. The feature helps businesses optimize customer experiences through detailed analytics and user feedback.

Mouseflow ApS Profile

Company Name

Mouseflow ApS

Company Website

https://mouseflow.com/

Year Founded

2010

HQ Location

1250 S Capital of Texas Hwy Bldg 3, Suite 400 Austin, TX 78746 United States

Employees

11-50

Social

Financials

PRIVATE