Mouseflow Overview

Mouseflow enhances website UX and conversions using session replay, heatmaps, and feedback. Digital experience analytics tools are employed for optimal user experience improvement.

Use Cases

Customers recommend Engagement Management, Funnel Analysis, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Mouseflow.

Other use cases:

  • Helpdesk Management
  • Products & Pricelist Management
  • Product Marketing
  • Lead Analytics
  • Sending & Publishing Communications
  • Content Management
  • Workflow Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Mouseflow.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Improve Brand Engagement
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Grow Market Share
  • Improve Efficiency
See all business priorities See less business priorities

Mouseflow Use-Cases and Business Priorities: Customer Satisfaction Data

Mouseflow works with different mediums / channels such as Website. Phone Calls. and E-Mail.

Mouseflow's features include Recording, Feedback Surveys, Landing Page, etc. and Mouseflow support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also Mouseflow analytics capabilities include Analytics, and Custom Reports.

Reviews

"he IP was the common denominator. I wouldn’t have identified these fraudulent orders without using your system (Mouseflow). We immediately called PayPal and were able to go ahead and cancel these orders" - Frady Yacoub

Mouseflow, Inspectlet, Smartlook, Acoustic Insights, etc., all belong to a category of solutions that help Conversion Rate Optimization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Mouseflow

Top Industries

  • Transportation/Trucking/Railroad
  • Consumer Electronics
  • Insurance

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Mouseflow is popular in Transportation/Trucking/Railroad, Consumer Electronics, and Insurance and is widely used by Small Business, Enterprise, and Mid Market.

Comprehensive Insights on Mouseflow Use Cases

How can Mouseflow optimize your Engagement Management Workflow?

How can Mouseflow enhance your Funnel Analysis process?

What benefits does Mouseflow offer for Customer Feedback Management?

What Are the key features of Mouseflow for Helpdesk Management?

How can Mouseflow enhance your Products & Pricelist Management process?

34+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Mouseflow solved their Conversion Rate Optimization needs. Cuspera uses 2049 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Mouseflow testimonial

Frady Yacoub

owner

Esource Parts

he IP was the common denominator. I wouldn’t have identified these fraudulent orders without using your system (Mouseflow). We immediately called PayPal and were able to go ahead and cancel these orders Testimonial By Frady Yacoub
Mouseflow testimonial

James Kinsley

Co-Owner

Ucruise Sydney

Being able to watch sessions has really saved us thousands. The amount of times we’ve built errors into our forms, meaning people can’t convert, is quite shocking. We’ve been watching sessions and found that people can’t actually complete the form — trying a few times and then bouncing….everyone of... those leads can be worth several thousand.

Testimonial By James Kinsley
CUSTOMERS TESTIMONIALS
Mouseflow testimonial

Frady Yacoub

owner

Esource Parts

he IP was the common denominator. I wouldn’t have identified these fraudulent orders without using your system (Mouseflow). We immediately called PayPal and were able to go ahead and cancel these orders Testimonial By Frady Yacoub
Mouseflow testimonial

James Kinsley

Co-Owner

Ucruise Sydney

Being able to watch sessions has really saved us thousands. The amount of times we’ve built errors into our forms, meaning people can’t convert, is quite shocking. We’ve been watching sessions and found that people can’t actually complete the form — trying a few times and then bouncing….everyone of... those leads can be worth several thousand.

Testimonial By James Kinsley

Case Studies

COMPANY INDUSTRY CASE STUDIES
Mouseflow case study
Transportation/Trucking/Railroad
Transportation/Trucking/Railroad
Case Study Ucruise Sydney

How Mouseflow helped establish Ucruise Sydney as one of the world’s premier private boating companies

Read More
Mouseflow case study
Transportation/Trucking/Railroad
Transportation/Trucking/Railroad
Case Study Ucruise Sydney

How Mouseflow helped establish Ucruise Sydney as one of the world’s premier private boating companies

Read More
Mouseflow case study
Transportation/Trucking/Railroad
Transportation/Trucking/Railroad
Case Study Ucruise Sydney

How Mouseflow helped establish Ucruise Sydney as one of the world’s premier private boating companies

Read More

Video

Mouseflow Feature Overview

Video Thumbnail

Frequently Asked Questions(FAQ)

for Mouseflow

What is Mouseflow?

Mouseflow is a customer experience tool with many features designed to understand how people interact with users' websites. It offers the standard session recordings, heat maps, form analytics, and surveys to collect information from visitors on certain pages.

Mouseflow provides session replay to track clicks, mouse movement, scrolls, form fill-out, inactivity, and recorded activity for web and mobile visitors. It also supports heatmaps web engagement and filters data based on responsive layouts, A/B tests, and custom date ranges. It tracks on-page activity leading up to a specific goal like signup or checkout and enable segmentation funnels. It monitors form data to uncover where users dropped off, where users stopped on a form, and where users interacted with form input more than once. Mouseflow enables custom survey creation so marketers can trigger popup surveys to capture visitor feedback

Mouseflow’s funnels feature that makes it easy to hone in on specific sessions that dropped out of the conversion funnel and watch those recordings to see what went wrong. It enables the integration and the script gets added to the site automatically.

What is Mouseflow used for?

Mouseflow is a Conversion Rate Optimization Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Engagement Management, Funnel Analysis and Customer Feedback Management .

What are the top features of Mouseflow?

Recording, Feedback surveys and Landing page are some of the top features of Mouseflow.

Who uses Mouseflow?

Mouseflow is used by Transportation/Trucking/Railroad, Consumer Electronics and Insurance among other industries.

What are Mouseflow alternatives?

Inspectlet, Smartlook and Acoustic Insights are popular alternatives for Mouseflow.

Where is Mouseflow located?

Mouseflow is headquartered at 1250 S Capital of Texas Hwy Bldg 3, Suite 400 Austin, TX 78746 United States .
lightning

Peers used Mouseflow for engagement management and funnel analysis

Mouseflow Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.68/5 ★

Read Reviews (7)
Analytics

4.06/5 ★

Read Reviews (265)
Custom Reports

3.90/5 ★

Read Reviews (476)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.68/5 ★

Read Reviews (7)
Analytics

4.06/5 ★

Read Reviews (265)
Custom Reports

3.90/5 ★

Read Reviews (476)

Software Failure Risk Guidance

?

for Mouseflow

Overall Risk Meter

Low Medium High

Top Failure Risks for Mouseflow

Mouseflow News

Tailoring Customer Journey Mapping for eCommerce, SaaS, and Beyond: Insights for Every Role

Mouseflow introduces Journey Mapping to enhance website visitor tracking. The feature helps businesses optimize customer experiences through detailed analytics and user feedback.

24/11/2024 - source

Mouseflow Feeds

Using Data Analytics to Improve Customer Experience

The post Using Data Analytics to Improve Customer Experience appeared first on Mouseflow.

11/06/2024 - source

The 9 Types of User Feedback: All You Need to Know

The post The 9 Types of User Feedback: All You Need to Know appeared first on Mouseflow.

14/05/2024 - source

Mouseflow Profile

Company Name

Mouseflow

Company Website

https://mouseflow.com/

Year Founded

2010

HQ Location

1250 S Capital of Texas Hwy Bldg 3, Suite 400 Austin, TX 78746 United States

Employees

11-50

Social

Financials

PRIVATE