Brevo: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Brevo
Brand: Brevo
Rating: 4.42 (8015 reviews)

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Brevo Overview

Brevo, formerly Sendinblue, is an all-in-one platform for managing customer relationships through email, SMS, chat, and more. Businesses can start using Brevo for free.

Use Cases

Customers recommend Communication Management, Advertisement, Contact List Management, as the business use cases that they have been most satisfied with while using Brevo.

Other use cases:

Campaign Management
Engagement Management
Workflow Management
Social Media Management
Helpdesk Management
Digital Marketing
Generation Of New Leads

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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Brevo.

Other priorities:

Increase Sales & Revenue
Grow Market Share
Improve Internal Communications
Scale Best Practices
Enter New Markets Internationally Or Locally
Improve Efficiency
Launch New Products
Improve ROI
Improve Brand Engagement
Improve Digital And Social Presence
Build Brand Awareness
Establish Thought Leadership

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Brevo Use-Cases and Business Priorities: Customer Satisfaction Data

Brevo works with different mediums / channels such as E-Mail. Social Media. Facebook etc.

Brevo's features include Templates, Personalization, Landing Page, etc. and Brevo support capabilities include Email Support, Chat Support, Phone Support, etc. also Brevo analytics capabilities include Analytics, and Custom Reports.

Reviews

"Our current deliverability rate is 97.7% which is very positive for our specific notification process" - The team at Moj-eRačun

Brevo, Aweber, MailerLite, Kit (formerly ConvertKit), Zoho Campaigns, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Brevo

Top Industries

Marketing, Design and Media
Food, Entertainment and Hospitality
Government, NGO & Utilities
Technology
others

Popular in

Small Business
Mid Market
Enterprise

Brevo is popular in Hospitality, Publishing, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Brevo Use Cases

How can Brevo optimize your Communication Management Workflow?

Brevo provides a comprehensive email marketing platform enabling users to create, automate, and track email campaigns. This platform allows for the segmentation of audiences and offers flexible email dispatch tools, including scheduling, customization, and attachments. The platform has a free tier but limits send volume to 9,000 emails per month, and email delivery speed can be inconsistent.

"...-Email Management features like; Email Monitoring, Archiving, Data Recovery, Queue Management, and Spam blockers...." Peer review by James K, Tech Writer/Digital Marketing Officer

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What solutions does Brevo provide for Advertisement?

Brevo provides comprehensive marketing capabilities, including email marketing, SMS messaging, landing page creation, and advertising. The platform enables businesses to automate marketing tasks, manage customer relationships, and create targeted advertising campaigns. A limitation of Brevo is that its advertising features are considered basic and lack advanced functionality.

"...when you want or need it, it becomes the best SaaS solution that has produced the relational marketing since it is programmed To make online sales directly with your customers, it is also based on the cloud, it facilitates the use of email marketing, transnational email, CRM, landing page and even Facebook ads, among many that will be at your fingertips at all times or Instead, by synchronizing your Presta Shop records with Sendin Blue, you can use beautiful and flashy emails to those customers who left the cart stranded...." Peer review by Ignacio R, desarrollador web

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Why is Brevo the best choice for Contact List Management?

Brevo facilitates straightforward contact list management, enabling easy addition, editing, and import of contacts. The platform offers features such as custom fields, import utilities, and customizable opt-in processes, allowing for effective organization and segmentation of contact lists. However, managing folders containing contacts may pose a challenge.

"...The simplicity of adding new contacts, altering current contacts and the customer services have been very good, so far...." Peer review by Administrator

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How does Brevo address your Campaign Management Challenges?

The software enables users to design and launch email marketing campaigns efficiently. The platform allows for automation of campaigns and offers straightforward reporting on campaign performance. However, the contact segmentation engine for marketing campaigns has limited customization capabilities.

"...Anyone who is looking for a better tool for email and sms marketing campaign can surely get benefit from this tool...." Peer review by Sheetal P, Digital Marketing Executive, Real Estate

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What benefits does Brevo offer for Engagement Management?

Brevo provides tools for personalized messaging and campaign automation, enabling businesses to increase customer engagement and drive conversions. These tools include email and SMS marketing, as well as features for building landing pages to collect leads. Brevo's focus on engagement, however, can result in restrictions and list deletions if engagement metrics are not met.

"...Visualize how contacts read and engage with your emails to improve future campaign designs. ..." Product Features

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67+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Brevo solved their Email Marketing needs. Cuspera uses 8015 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
The team at Moj-eRačun Moj-eRačun	Our current deliverability rate is 97.7% which is very positive for our specific notification process Testimonial By The team at Moj-eRačun
The Marketing team at France Pare-Brise France Pare-Brise Network	The platform is very intuitive, we can now communicate on a regular basis with our members and insurers in a personalized manner Testimonial By The Marketing team at France Pare-Brise
Rishavraj Das Event and Digital Media Manager AMS	With Sendinblue now we can segment and personalize communications with students all around the world, delivering our communications at the optimal time for each subscriber. Testimonial By Rishavraj Das

CUSTOMERS	TESTIMONIALS
The team at Moj-eRačun Moj-eRačun	Our current deliverability rate is 97.7% which is very positive for our specific notification process Testimonial By The team at Moj-eRačun
The Marketing team at France Pare-Brise France Pare-Brise Network	The platform is very intuitive, we can now communicate on a regular basis with our members and insurers in a personalized manner Testimonial By The Marketing team at France Pare-Brise
Rishavraj Das Event and Digital Media Manager AMS	With Sendinblue now we can segment and personalize communications with students all around the world, delivering our communications at the optimal time for each subscriber. Testimonial By Rishavraj Das

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Notshy Retail	Retail	CASE STUDY Notshy Increase In Email Open Rates By 25% And A 20% Increase In Online Sales. Read More
SwissCommerce Computer & Network Security	Computer & Network Security	CASE STUDY SwissCommerce Achieved A 30% Increase In Revenue And A 50% Boost In Email Open Rates. Read More
Liligo Hospitality	Hospitality	CASE STUDY Liligo Achieved A 29% Increase In Email Open Rates And A 57% Increase In Click-Through Rates. Read More

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Brevo — The most approachable CRM suite

Frequently Asked Questions(FAQ)

for Brevo

What is Brevo?

Brevo is a marketing automation and transactional email service platform designed for the marketing teams of organizations of all sizes. This SaaS solution is used for relationship marketing, to engage customers.

It is primarily used for marketing automation, email campaigns, transactional emails, SMS marketing, chat, CRM, Facebook ads, retargeting ads, landing page creation and custom signup forms that can be integrated with the website. To help maximize the ROI, this cloud-based solution offers analytical dashboards that help track progress on email marketing campaigns.

It helps create engaging emails with its drag-and-drop designer and selection of 200+ responsive email templates. It also allows user to custom design their templates from scratch based on the need to ensure it addresses the right audience.

What is Brevo used for?

Brevo is a Email Marketing Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Communication Management, Advertisement and Contact List Management .