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NinjaOne (formerly NinjaRMM): Reviews, Testimonials and Expert Opinions

4.76 5
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(1388)

Top rated UEM & IT Management Software

Top 17 NinjaOne (formerly NinjaRMM) Alternatives : 2025

Rippling

The Employee Management Platform

4.90

Rippling Icon

Rippling

4.90
★★★★★
★★★★★
The Employee Management Platform

Rippling is an Employee Management Platform that helps to effortlessly manage all the employee data and operations—onboarding, offboarding, and everything in between. It helps to onboard new hires ...

Its key features include a unified employee database, Customizable reporting, Onboarding / Offboarding Automation, Customizable fields and alerts, Electronic Document Management, Customizable Position Management, Task Management, Customizable Policies, Workflow and Approval Automation and many more.

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Cayzu Help Desk

Cayzu Help Desk software

4.67

Cayzu Help Desk Icon

Cayzu Help Desk

4.67
★★★★★
★★★★★
Cayzu Help Desk software

Cayzu-help-desk is a cloud-based help desk software solution. Customer support is streamlined and managed efficiently through Cayzu.com.

Asset Panda

Asset Tracking, Asset Management Software ...

4.65

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Asset Panda

4.65
★★★★★
★★★★★
Asset Tracking, Asset Management Software ...

Asset Panda is a cloud-based Asset Tracking Software and app to access the right information about the asset at the right time. It helps to enhance customer relationships and increase ROI. An ...

Asset Panda optimizes and streamlines everything from auditing to facilities management, equipment support ticketing, calibration tracking, and compliance. It is highly configurable and can be altered as the needs change. Its simple for the clients to get to the data they need, when they need it, from any place they happen to be working.

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Mediavalet DAM

MediaValet: Your Digital Asset Management Experts

4.60

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Mediavalet DAM

4.60
★★★★★
★★★★★
MediaValet: Your Digital Asset Management Experts

Mediavalet is a Digital Asset Management software that helps marketing and creative teams easily manage, collaborate and distribute their digital assets and content. It helps to build brand awareness and improve ROI. ...

DAM Organizes all assets (photos, videos, documents, even 3D models) in one central location, scaling to millions of assets and an unlimited number of users. It helps customers move faster, reach further, achieve more with their digital assets.

Mediavalet Advanced AI enrich brand assets with unique AI-generated tags and customize AI to meet specific business use cases. The CreativeSPACES of Mediavalet is the only hybrid, a desktop application built specifically to address challenges to accelerates the local production of rich media, digital assets while keeping everything in sync with a global, SaaS-based digital asset management system.

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JumpCloud

Active Directory and LDAP Reimagined

4.59

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JumpCloud

4.59
★★★★★
★★★★★
Active Directory and LDAP Reimagined

JumpCloud is a cloud-based directory as a service platform used to securely manage users' identity, devices, and access across things such as VPN, Wi-Fi, Servers and workstations. It’s a single ...

Some of its features include centralized identities, flexible administration, fully cloud-based directory, hyper-secure, zero-touch onboarding, secure remote access, integrate with all resources, cloud or On-Prem, extend identities to any OS, easy migration, streamline security and more.

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Alloy Software

Alloy Software - Powerful Customer-Driven IT Software, IT infrastructure

4.55

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Alloy Software

4.55
★★★★★
★★★★★
Alloy Software - Powerful Customer-Driven IT Software, IT infrastructure

Alloy Software is a software solution for IT Service Management, IT Asset Management, and Network Inventory that assists organizations in automating, managing, and improving all sizes of automated IT operations. It assists organizations by providing unrivaled customer service experiences through the use of smooth, intelligent, and flexible software, as well as unstoppable IT teamwork and a deep understanding of technology operations. ...

It improves ITSM operations, automates routine daily tasks, and resolves issues faster, reducing errors and increasing team productivity and efficiency. It allows you to gain complete visibility and control over your IT resources, save money, and make better decisions. Improve support teams, automate daily tasks, and resolve issues faster than ever before.

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HaloITSM

Intuitive ITSM Software to deliver ITIL-aligned service

4.54

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HaloITSM

4.54
★★★★★
★★★★★
Intuitive ITSM Software to deliver ITIL-aligned service

HaloITSM is an all-in-one ITSM software solution for standardizing processes. It also provides useful analytics to help match IT delivery to the true needs of the business. It transforms current workflows into intuitive, up-to-date workflows. ...

The ITIL-aligned processes of HaloITSM make it simple to manage incidents and meet SLAs. Provides exceptional change management capability for tracking, planning, and delivering organizational changes on any scale.

Its features are incident management, knowledge base, a self-service portal, SLA management, problem management, change control, service catalog, artificial intelligence and so on.

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Web+Center

Open Source Help Desk /Service Desk Software for IT and Customer Support

4.50

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Web+Center

4.50
★★★★★
★★★★★
Open Source Help Desk /Service Desk Software for IT and Customer Support

Web+Center is a suite of open source, web-based help desk and CRM applications that run onsite or in the cloud. It supports all browser-based devices, including PCs, Macs, and smartphones.

Azuredesk

Azuredesk.co | Customer Service and Helpdesk Ticket Software

4.49

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Azuredesk

4.49
★★★★★
★★★★★
Azuredesk.co | Customer Service and Helpdesk Ticket Software

Azuredesk is a Helpdesk software built for providing customer service that can be used by businesses of any type or size. Azuredesk software includes tools for ticket management provided with ...

Azuredesk has its own email domain supporting unlimited email addresses, and provides a default support email-id on customer sign-up. Emails sent to these support ids automatically get converted to tickets with unique ticket-ids for better tracking. A self-service portal enables customers to resolve solvable issues online before approaching Helpdesk. It has a Multilingual app supporting 53 languages, which translates for customers using languages other than English.

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TrackAbout

TrackAbout - Asset Tracking Software & App. | Asset ...

4.44

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TrackAbout

4.44
★★★★★
★★★★★
TrackAbout - Asset Tracking Software & App. | Asset ...

TrackAbout provides tracking software for returnable containers, ensuring lifecycle transparency and process improvement. Contact for more information or request a demo.

BetterCloud

SaaS Management Platform (SMP)

4.37

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BetterCloud

4.37
★★★★★
★★★★★
SaaS Management Platform (SMP)

BetterCloud is a SaaS management platform with purpose-built automation that increases IT efficiency and reduces security risk. It enables IT, professionals, to discover, manage, and secure their cloud applications in a best-of-breed world also ensures organizations get the transformative value and benefits of adopting SaaS applications. ...

It increases overall team efficiency by eliminating manual tasks using automated workflows. Enhance the visibility into the SaaS environment to support data-driven decision-making. Ensures that the users have the optimal level of access using powerful controls and policies and customizes the workflow to integrate with any SaaS app and support the unique use cases.

Some of its features include right size SaaS spend with complete visibility, reduce the time spent on repetitive tasks with automated workflows, keeps the company’s data safe by creating the right policies/procedures, and so on.

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FormAssembly

FormAssembly -Fast and secure contact form

4.36

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FormAssembly

4.36
★★★★★
★★★★★
FormAssembly -Fast and secure contact form

FormAssembly is an online form and data collection platform for organizations to increase productivity and save time. FormAssembly helps teams to solve data collection problems and save time, ...

FormAssembly comes with mobile forms, powerful Salesforce connector to create and update forms, it uses drag and drop form builder to personalize and secure online forms with custom css. It comes with Compliance Cloud plan with HIPAA Compliance, PCI DSS Level 1 certification for securing the data.

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RaiseATicket

Customer experiences are managed better with Raiseaticket....

4.35

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RaiseATicket

4.35
★★★★★
★★★★★
Customer experiences are managed better with Raiseaticket....

Raiseaticket offers a 100% free helpdesk to support customer tickets and requests. Features improve user experience across multiple channels.

Jitbit Helpdesk

Ticketing software for your customer service desk.

4.29

Jitbit Helpdesk Icon

Jitbit Helpdesk

4.29
★★★★★
★★★★★
Ticketing software for your customer service desk.

Jitbit-helpdesk is an affordable, fast, and lightweight ticketing system with an on-premises option. It offers a free trial and boasts a good-looking interface.

Odoo CRM

Track leads, close opportunities and get accurate forecasts.

4.26

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Odoo CRM

4.26
★★★★★
★★★★★
Track leads, close opportunities and get accurate forecasts.

Odoo CRM is an Open Source CRM that helps manage and track leads, close opportunities and get accurate forecasts and can be used in businesses of all sizes.. Odoo CRM's features include Sell ...

Odoo CRM's Leads feature enables Leads Nurturing by creating campaigns, a column matching tool that helps importing prospects files, Lead scoring tools, Lead acquisition optimisation with call-to-action and a/b testing tool and more. The Opportunities feature supports Activities and calls management, Pipeline management, Scheduling of meetings, Call logs and more.

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SPS Commerce Fulfillment

Meet EDI requirements quickly, painlessly and cost-effectively | SPS Commerce EDI Software

4.19

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SPS Commerce Fulfillment

4.19
★★★★★
★★★★★
Meet EDI requirements quickly, painlessly and cost-effectively | SPS Commerce EDI Software

SPS-commerce-fulfillment is the top-ranked EDI solution, connecting all business systems and trading partners. SPS Commerce EDI offers a full-service, comprehensive platform.

CRMdesk

Online Customer Support - Web Based Help Desk ...

4.03

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CRMdesk

4.03
★★★★★
★★★★★
Online Customer Support - Web Based Help Desk ...

CRMdesk is a web-based tool for managing customer support, tracking ideas, and organizing knowledge. Customer forums can also be hosted for enhanced interaction.