OpenText Exstream Overview

OpenText Exstream is a customer communications management platform. It creates ultra-personalized content delivered anytime, anywhere.

Use Cases

Customers recommend Engagement Management, Communication Management, Content Curation, as the business use cases that they have been most satisfied with while using OpenText Exstream.

Other use cases:

  • Lifetime Value Management
  • Billing And Invoice Management
  • Workflow Management
  • Identify Target Customers
  • Proposal & Quote Management
  • Lead Qualification: Technographic
See all use cases See less use cases

Business Priorities

Increase Customer Life Time Value and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using OpenText Exstream.

Other priorities:

  • Improve Brand Engagement
  • Manage Risk
  • Increase Sales & Revenue
See all business priorities See less business priorities

OpenText Exstream Use-Cases and Business Priorities: Customer Satisfaction Data

OpenText Exstream works with different mediums / channels such as Omnichannel. E-Mail. and Mobile.

OpenText Exstream's features include Personalization, and Templates. and OpenText Exstream support capabilities include 24/7 Support, Email Support, Chat Support, etc. also OpenText Exstream analytics capabilities include Custom Reports, and Analytics.

Reviews

"...OpenText Exstream helps companies optimize customer engagement through the design and delivery of ultra-personalized, consistent, compliant, communicationsdelivered anytime, anywhere...." Peer review

OpenText Exstream, belong to a category of solutions that help Personalization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for OpenText Exstream

Top Industries

  • Education
  • Financial Services
  • Legal Services

Popular in

OpenText Exstream is popular in Education, Financial Services, and Legal Services and is widely used by

Comprehensive Insights on OpenText Exstream Use Cases

How does OpenText Exstream facilitate Engagement Management?

What makes OpenText Exstream ideal for Communication Management?

How does OpenText Exstream address your Lifetime Value Management Challenges?

How can OpenText Exstream optimize your Billing And Invoice Management Workflow?

6+ more Business Use Cases

18 buyers and buying teams have used Cuspera to assess how well OpenText Exstream solved their Personalization needs. Cuspera uses 144 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Personalization needs.

lightning

Peers used OpenText Exstream for engagement management and communication management

OpenText Exstream Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.55/5 ★

Read Reviews (29)
Analytics

4.30/5 ★

Read Reviews (6)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.55/5 ★

Read Reviews (29)
Analytics

4.30/5 ★

Read Reviews (6)

Software Failure Risk Guidance

?

for OpenText Exstream

Top Failure Risks for OpenText Exstream

OpenText Corporation News

Product

OpenTexts MyAviator brings secure AI to everyday work

OpenText has launched MyAviator, a secure AI assistant designed to enhance how knowledge workers interact with information. Part of the OpenText Aviator suite, MyAviator integrates AI into secure information management, enabling faster and more efficient workflows across various sectors, including legal and finance. This launch underscores OpenText's commitment to AI-driven innovation, offering enterprise-grade security and compliance.

Executive

OpenText's CFO Transition: Leadership Change Tests Financial Fortitude Amid Strong ...

OpenText's CFO Chadwick Westlake departs to lead EQB, prompting a leadership transition as Cosmin Balota steps in as interim CFO. The company projects Q4 FY2025 revenue of $1.31 billion, a 4% increase year-over-year. The market remains cautious, with a 4.2% stock dip reflecting concerns about Balota's strategic vision and the delay in appointing a permanent CFO.

Customer

BASF Environmental Catalyst and Metal Solutions Chooses OpenText to Support ... - MarketScreener

BASF Environmental Catalyst and Metal Solutions has chosen OpenText's B2B Integration Enterprise solution to modernize its supply chain operations. This cloud-based platform will enhance efficiency, security, and data quality while reducing costs. OpenText's solution supports streamlined order-to-cash processes, offering agility and scalability for BASF's global supply chain needs.

Executive

OpenText Appoints Kristen Ludgate to Board of Directors

OpenText appointed Kristen Ludgate to its board of directors on June 26, 2025. Ludgate, former Chief People Officer at HP Inc., brings expertise in global workforce strategy, leadership development, and talent management. Her addition supports OpenTexts ongoing board refreshment and focus on human capital strategy.

OpenText Corporation Profile

Company Name

OpenText Corporation

Company Website

https://www.opentext.com/

HQ Location

275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA

Social