Oracle Contact Center Anywhere Overview

Oracle Contact Center Anywhere provides online documentation and cloud dashboard access for order management. Users can sign in to manage their cloud services.

Use Cases

Customers recommend Helpdesk Management, Order Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Oracle Contact Center Anywhere.

Other use cases:

  • Workflow Management
  • Contact List Management
See all use cases See less use cases

Oracle Contact Center Anywhere Use-Cases and Business Priorities: Customer Satisfaction Data

Oracle Contact Center Anywhere works with different mediums / channels such as Phone Calls. E-Mail. and Chat.

Reviews

"...Ability to send customers emails and the use of templates to save time...." Peer review by Craig T., Customer Service Associate, Retail

Oracle Contact Center Anywhere, belong to a category of solutions that help Inside Sales. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Oracle Contact Center Anywhere

Top Industries

  • Telecommunications
  • Retail
  • Education

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Oracle Contact Center Anywhere is popular in Telecommunications, Retail, and Education and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Oracle Contact Center Anywhere Use Cases

Why is Oracle Contact Center Anywhere the best choice for Helpdesk Management?

Oracle Contact Center Anywhere Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.92/5 ★

Read Reviews (6)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.92/5 ★

Read Reviews (6)

Oracle Contact Center Anywhere Integrations

Oracle Contact Center Anywhere integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.89/5 ★

Read Reviews (7)
Data Import

2.03/5 ★

Read Reviews (12)

Tonkean

4.25 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Datadog

4.36 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Slack

4.65 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

idev CMS

4.07 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Oracle Contact Center Anywhere

Top Failure Risks for Oracle Contact Center Anywhere

Oracle Corporation News

Vodafone Business IoT to Provide Global Connectivity for the Oracle Enterprise Communications Platform

Vodafone Business IoT partners with Oracle to deliver global connectivity for Oracle's Enterprise Communications Platform.

04/11/2024 - source

Oracle : Vodafone Business IoT to Provide Global Connectivity for the Oracle Enterprise Communications Platform

Oracle partners with Vodafone Business IoT for global connectivity on the Oracle Enterprise Communications Platform.

04/11/2024 - source

Oracle Again Recognized as a Leader in the 2024 Gartner Magic Quadrant reports for Strategic Cloud Platform Services and Distributed Hybrid Infrastructure

Oracle Corporation is recognized as a leader in the 2024 Gartner Magic Quadrant for Strategic Cloud Platform Services and Distributed Hybrid Infrastructure.

23/10/2024 - source

Oracle Corporation Feeds

Oracle Sets the Date for its Second Quarter Fiscal Year 2025 Earnings Announcement

Oracle announced the date for its second quarter fiscal year 2025 earnings release.

01/12/2024 - source

Oracle Corporation Profile

Company Name

Oracle Corporation

Company Website

https://www.oracle.com/index.html

Year Founded

1977

HQ Location

500 Oracle Parkway Redwood Shores, CA 94065

Employees

10001+

Social

Facebook Linkedin Twitter

Financials

IPO