Oracle Contact Center Anywhere Overview
Oracle Contact Center Anywhere provides online documentation and cloud dashboard access for order management. Users can sign in to manage their cloud services.
Use Cases
Customers recommend Helpdesk Management, Order Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Oracle Contact Center Anywhere.
Oracle Contact Center Anywhere Use-Cases and Business Priorities: Customer Satisfaction Data
Oracle Contact Center Anywhere works with different mediums / channels such as Phone Calls. E-Mail. and Chat.
Reviews
"...Anywhere Software provides a call center system with a host of features that include call queuing, call routing, as well as callback requests including email, online chat and web callback...." Peer review
Oracle Contact Center Anywhere, belong to a category of solutions that help Inside Sales. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Oracle Contact Center Anywhere
Top Industries
- Telecommunications
- Retail
- Education
Popular in
- Enterprise
- Mid Market
- Small Business
Oracle Contact Center Anywhere is popular in Telecommunications, Retail, and Education and is widely used by Enterprise, Mid Market, and Small Business.
Oracle Contact Center Anywhere Customer wins, Customer success stories, Case studies
How efficiently Does Oracle Contact Center Anywhere manage your Helpdesk Management?
Oracle Contact Center Anywhere Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (6) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (6) |
Oracle Contact Center Anywhere Integrations
Oracle Contact Center Anywhere integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Oracle Contact Center Anywhere
Top Failure Risks for Oracle Contact Center Anywhere
Oracle Corporation News
Oracle Enhances Public Safety Suite for Real - Time Data Intelligence - Software - Oracle Corporation
Oracle announced enhancements to its Oracle Public Safety Suite, a unified hardware-and-software platform for law enforcement and first responders. Updated features include officer-worn cameras and AI-enabled mobile voice controls.
Oracle Unveils Next - Generation Oracle Cloud Infrastructure Zettascale10 Cluster for AI - Software - Oracle Corporation
Oracle today announced Oracle Cloud Infrastructure (OCI) Zettascale10, the largest AI supercomputer in the cloud. This AI supercomputer in the cloud delivers 10X the amount of zettaFLOPS of peak performance; Built on Oracle Acceleron RoCE networking architecture with NVIDIA AI infrastructure, OCI Zettascale10 will provide multigigawatt AI workload capacity and scale.
Oracle and Duality Deliver Privacy - First AI to Government and Defense Customers
Oracle and Duality Technologies have partnered to offer a privacy-first AI solution for government and defense sectors. Duality's secure data collaboration platform is now available on Oracle Cloud Marketplace, enabling secure data analysis without compromising confidentiality. This collaboration leverages Oracle's cloud infrastructure to support advanced AI workloads, ensuring data integrity and security across various security domains.
Oracles agentic AI push in Fusion Cloud CX offers embedded automation for CX leaders
Oracle has introduced new pre-built agents within its Fusion Cloud CX suite to enhance operational efficiency in sales, marketing, and service processes. These agents, such as the Account Product Fit Agent and Deal Advisor Agent, offer predictive and automated features to streamline tasks without needing custom frameworks. This strategic move aims to differentiate Oracle from competitors like Salesforce and Microsoft by providing embedded, cost-effective solutions for CX leaders.
Oracle Corporation Profile
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