Outreach Overview

Outreach is an AI-driven sales execution platform designed to enhance sales strategies and customer engagement. Real-world applications show sales teams using Outreach to significantly boost productivity through its AI capabilities, like the AI Agents feature, which is reported to increase sales productivity tenfold. This platform supports sales representatives in replicating the performance of top sellers, thereby fostering more consistent and effective customer interactions. By focusing on relationships, revenue, and retention, Outreach provides a comprehensive solution for sales teams aiming to improve workflow efficiency and achieve measurable results.

Use Cases

Customers recommend Engagement Management, Communication Management, Lead Engagement, as the business use cases that they have been most satisfied with while using Outreach.

Other use cases:

  • Sales Call Management
  • Workflow Management
  • Training & Onboarding
  • Lead Management
  • Generation Of New Leads
  • Lead Tracking
  • Contact List Management
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Outreach.

Other priorities:

  • Scale Best Practices
  • Enhance Customer Relationships
  • Improve ROI
  • Improve Efficiency
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Shorten Ramp Up Time
  • Establish Thought Leadership
  • Launch New Products
  • Improve Consistency
  • Grow Market Share
  • Improve Visibility
  • Improve Stakeholder Relations
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Outreach Use-Cases and Business Priorities: Customer Satisfaction Data

Outreach works with different mediums / channels such as E-Mail. and Phone Calls.

Outreach's features include Personalization, Templates, Recording, etc. and Outreach support capabilities include Email Support, Phone Support, AI Powered, etc. also Outreach analytics capabilities include Analytics, and Custom Reports.

Reviews

"Outreach allows us to be more efficient. It lets us spend so much less time doing manual tasks, and more time focusing on prospects." - Brandon Deboer

Outreach, GMass, Ebsta Revenue Intelligence, Autoklose, Mailshake, etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Outreach offers a comprehensive sales execution platform to boost pipeline creation and closing. Rep productivity is enhanced across the entire sales cycle.

Popular Business Setting

for Outreach

Top Industries

  • Computer Software
  • Internet
  • Information Technology and Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Outreach is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Mid Market, Enterprise, and Small Business.

Outreach Customer wins, Customer success stories, Case studies

What Are the key features of Outreach for Engagement Management?

What Are the key features of Outreach for Communication Management?

What Are the key features of Outreach for Lead Engagement?

How does Outreach facilitate Sales Call Management?

How does Outreach facilitate Workflow Management?

51 buyers and buying teams have used Cuspera to assess how well Outreach solved their Sales Engagement needs. Cuspera uses 14913 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.

CUSTOMERS TESTIMONIALS
Outreach testimonial

Brandon Deboer

Account Executive Team

Glassdoor
Outreach allows us to be more efficient. It lets us spend so much less time doing manual tasks, and more time focusing on prospects. Testimonial By Brandon Deboer
Outreach testimonial

Lars Nilssen

VP, GLOBAL INSIDE SALES

CLOUDERA
Outreach is at the forefront of our newly created Account-Based Sales Development platform. It is super-charging the pipeline growth of both our new business and expansion business at Cloudera. Testimonial By Lars Nilssen
Outreach testimonial

Tim Cable

Business Operations

Showpad
At this point, our team couldn't do their job without Outreach. Testimonial By Tim Cable
CUSTOMERS TESTIMONIALS
Outreach testimonial

Brandon Deboer

Account Executive Team

Glassdoor
Outreach allows us to be more efficient. It lets us spend so much less time doing manual tasks, and more time focusing on prospects. Testimonial By Brandon Deboer
Outreach testimonial

Lars Nilssen

VP, GLOBAL INSIDE SALES

CLOUDERA
Outreach is at the forefront of our newly created Account-Based Sales Development platform. It is super-charging the pipeline growth of both our new business and expansion business at Cloudera. Testimonial By Lars Nilssen
Outreach testimonial

Tim Cable

Business Operations

Showpad
At this point, our team couldn't do their job without Outreach. Testimonial By Tim Cable

Rootly - Information Technology And Services

Outreach helped Rootly improve their sales communications. Rootly switched to Outreach because their old sales platform was slowing them down. With Outreach, Rootly's team used workflow analysis and ...analytics to cut out extra steps and focus on what worked. They saw a 41% increase in prospects contacted, a 69% increase in meetings scheduled, a 130% increase in emails delivered, and a 640% increase in LinkedIn prospects contacted. Fast support from Outreach made a big difference for Rootly's team.

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Verkada - Computer Software

Outreach helps Verkada drive digital transformation in sales. Verkada uses Outreach as a single platform for prospecting and account management. Sales reps spend less time searching for information a...nd more time with customers. Improved targeting makes prospecting more effective and builds a stronger sales pipeline. Managers get a full view of sales activity and can coach teams better. Verkada's sales team works smarter and more efficiently with Outreach.

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Worldpay - Financial Services

Outreach helped Worldpay add close to $100 million in sales pipeline. The platform enabled more precise decisions, leading to a 10% increase in conversion rates. Strategic email sequences boosted ope...n rates by 25% and response rates by 15%. Real-time insights let sales reps adjust their strategies. Worldpay now focuses on building relationships and setting new standards for excellence.

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Alan - Health, Wellness And Fitness

Outreach helped Alan, a healthcare firm, boost seller productivity by up to 3x. Alan's sales team faced challenges with workflow, follow-ups, and lack of visibility. After adopting Outreach, 130 sell...ers used the platform to automate tasks and focus on high-value activities. Sales leaders gained better pipeline visibility and could optimize every stage. Alan saw faster deal velocity, more meetings booked, and higher participation rates from reps using Outreach.

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Avanan - Computer & Network Security

Outreach helps Avanan's renewals team reach the right people and deliver the right message. The platform supports customer success teams with workflows and insights to improve account health and rete...ntion. Avanan uses Outreach to align sales and customer success efforts. This leads to better engagement and more effective renewal and expansion strategies.

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Cisco - Computer Software

Outreach helps Cisco drive global sales consistency. Cisco unified over 30 sales tools into Outreach for their 1,200 sellers. Sellers using Outreach see 85% more activity and close deals at a 5% high...er rate. Opportunities influenced by Outreach close 50% faster. Cisco sellers create 9% more pipeline with Outreach. The platform integrates with ZoomInfo, LinkedIn Sales Navigator, and Cisco's internal tools.

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How a Sales Executive uses Outreach

Video Thumbnail

Frequently Asked Questions(FAQ)

for Outreach

What is Outreach?

Outreach is a Sales Engagement Platform usable by Marketing, Sales Development, and other Customer facing teams such as the Closing and Success teams.

Outreach enables customer engagement with measurable touchpoints. It has calendering features that enables booking of meetings, a Sales Dialer feature that provides multi-channel communications, conversational intelligence and live call coaching. The Sales Intelligence Tiles feature provides key customer insights and is customisable.

Outreach provides customer insights in real-time and can be used by itself or in conjunction with other tools. The Outreach Galaxy feature enables viewing of all the sales activities such as CRM, conversation intelligence, videos and info from other apps on a single pane of glass.

It also includes a Coaching and Analytics and Optimization with information on team performance and coaching and data analysis.

What is Outreach used for?

Outreach is a Sales Engagement Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Engagement Management, Communication Management and Lead Engagement .

What are the top features of Outreach?

Personalization, Templates and Recording are some of the top features of Outreach.

Who uses Outreach?

Outreach is used by Computer Software, Internet and Information Technology And Services among other industries.

What are Outreach alternatives?

GMass, Ebsta Revenue Intelligence, Autoklose and Mailshake are popular alternatives for Outreach.

Where is Outreach located?

Outreach is headquartered at 333 Elliott Ave W, Seattle, WA 98119.
lightning

Peers used Outreach for engagement management and communication management

Outreach Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.38/5 ★

Read Reviews (136)
Analytics

4.44/5 ★

Read Reviews (613)
Custom Reports

3.86/5 ★

Read Reviews (1546)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.38/5 ★

Read Reviews (136)
Analytics

4.44/5 ★

Read Reviews (613)
Custom Reports

3.86/5 ★

Read Reviews (1546)

Software Failure Risk Guidance

?

for Outreach

Overall Risk Meter

Low Medium High

Top Failure Risks for Outreach

Outreach Corporation News

Executive

Kori Albrecht named LARAC outreach and grant director

Kori Albrecht named LARAC outreach and grant director

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Partnership

Oktopost and Outreach Partner to Embed Employee Advocacy into Seller Workflows ...

Oktopost and Outreach have partnered to integrate Oktopost's Employee Advocacy solution into Outreach's AI Revenue Workflow Platform. This integration allows sales teams to access and share marketing-approved social content directly within Outreach, enhancing social selling and enabling authentic engagement with buyers. The collaboration aims to streamline workflows, amplify reach, and connect social engagement to revenue growth.

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Product

Outreach Launches AI Agents to Increase Seller Productivity Across Revenue Workflows

Outreach Launches AI Agents to Increase Seller Productivity Across Revenue Workflows

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Product

Outreach Launches New AI Agents to Power GTM Teams

Outreach Launches New AI Agents to Power GTM Teams

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Outreach Corporation Profile

Company Name

Outreach Corporation

Company Website

//outreach.io

Year Founded

2013

HQ Location

333 Elliott Ave W, Seattle, WA 98119

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

SERIES E