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Pega Customer Engagement Suite: Reviews, Testimonials and Expert Opinions
(318)Pega Customer Engagement Suite | Integrates customer analytics and business rules in real time, building deeper connections with customers
Top 7 Pega Customer Engagement Suite Alternatives
MoxiEngage
Real Estate CRM for Residential Brokerages
Pega Customer Engagement Suite offers a vast range of engagement management and analytics features tailored for large-scale operations like telecommunications and insurance. It provides extensive 24/7 support options to cater to its diverse user base, including small and large enterprises. In contrast, MoxiEngage focuses on efficient workflow and communication management, particularly suited for the real estate industry with its simple yet powerful analytics and reporting tools and limited but efficient support tailor-made for enterprise users. ...
OKTA
Okta | The Identity Standard
OKTA is a cloud-based identity provider that enables organizations to secure their digital interactions with employees and customers. It securely connects the right people to the right technologies at the right time. It protects the identities of their workforces and customers. It caters to businesses across various industries such as information technology (IT), consumer services, energy and utilities, telecommunications and more. ...
It creates secure, delightful experiences quickly by offloading customer identity management, protecting and enabling employees, contractors, and partners. Stand up authentication and user management customized and handle complexity. With more than 7,000 pre-built integrations to applications and infrastructure providers, OKTA provides simple and secure access to people and organizations everywhere, giving them the confidence to reach their full potential.
Key features include access request management, account management, compliance management, user provisioning and multi-factor authentication.
Microsoft Dynamics 365
Business application for operational excellence and delight customer
Microsoft Dynamics 365 is a cloud based dynamic ERP and CRM solutions platform designed for businesses to help them build brand affinity, gain customer loyalty and empower teams with right tools to improve productivity. ...
The platform is built using integrated solutions that enables businesses to improve lead tracking, field service automation and personalized services with 360 degree customer insights. The cloud based application also provides the teams with streamlined data and option to interact with the customers over their preferred channel, including SMS, email, phone and Facebook Messenger.
The tool keeps track and provides a threaded view of the customer experience, optimising agent performance and facilitating enhanced customer experience. The platform automatically assigns cases to the agents based on topic or channel.
GarageBand
GarageBand on the Mac App Store
GarageBand is a recording tool for Mac, compatible with macOS 10.13.6 or later. GarageBand is built for recording songs and music and comes with a complete Sound Library with Smart Controls that ...
GarageBand projects can be updated across multiple Mac computers or GarageBand can be imported directly from iCloud for iOS songs.