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Phoneburner: Reviews, Testimonials and Expert Opinions
(1655)Power Dialer Lead Engagement Software Solution
Top 19 Phoneburner Alternatives
Voiptime Cloud
All-in-One Cloud Contact Center Solution enabling highest agent productivity and improved customer engagement
Voiptime Cloud is a sales engagement platform that leverages the power of a cloud in the call center. It helps to direct all the resources towards providing the best customer experience. It helps to acquire customers and enhance customer relationships. ...
Voiptime helps to grow and sustain the business by monitoring current agent activity and call campaign progress in real-time mode, customize client cards and distribute leads between projects, all-encompassing reporting, select any campaign mode (Predictive, Power, Preview auto-dialers) and configure timezone dialing logic and more.
Some of its features include optimizing customer experience with the intelligent routing of calls and non-voice requests to the most skilled agent groups, construct IVR scripts to improve caller navigation and help the customers reach the right agent or department, provide the agents with access to all necessary customer-related information from our client cards or their CRM system and many more.
ReadyMode (Formerly XenCALL)
Predictive Dialer and CRM Solution for Call Centers.
ReadyMode (Formerly XenCALL) is an all-in-one CRM and VoIP predictive dialer is powerful cloud software for call centers with in-house support that manage leads, execute inbound and outbound campaigns, predict which leads are most likely to close and more. It is fully browser-based with no downloads required. It boosts sales, Increases productivity, and lowers overhead. ...
ReadyMode can post leads into its dialer CRM automatically from lead-gen websites or third-party vendors, and users can dynamically build lead lists for assignment to sales agents with automatic dialing list-prioritization based on importance. Customize lead profiles with various data fields to target leads based on various criteria including lead status, create dynamic call scripts with automatically embedded lead data, record calls automatically or on-demand and select and display caller IDs based on their proximity to leads.
ReadyMode features including extensive reporting, analytics and API-integration options, lead playlists, customer management, live scripts, third party verification, report dashboard, automatic speed controls, complete IVR, and more.
Velocify LeadManager
Sales engagement platform that integrates the right mix of communications to help reps
Velocify LeadManager is a lead management software that helps sales professionals automate routine tasks, improve productivity, close on deals faster, and run analytical reports to generate better insights. ...
The primary features of the platform includes sales dialing, triggered & unlimited communication, pipeline accuracy, data trend visualization, lead source analysis and content strategy optimization. It also provides industry-specific and custom workflows, communication templates and predefined sales actions.
The tool connects and integrates to data from multiple lead source providers, including website lead forms and marketing automation systems. The collected data is used by the system to identify prospect leads entering the system and run an automated consolidation to avoid duplication of records. It also computes the lead scores based on varied attributes to prioritize lead distribution.
RingCentral Contact Center
Digital Customer Engagement Software for Greater Customer Experience
RingCentral Contact Center is an omnichannel contact center solution based on the cloud. It ensures that agents are more efficient in their roles, while consumers have the freedom to decide where they want to interact with the company, through SMS, email, chat, social media and more. ...
RingCentral Contact Center provides native support for voice, web chat, SMS, email, and fax, with the option to add social media. Advanced inbound and outbound media routing and distribution features enable businesses of all sizes to improve responsiveness with customers. Its integrated platform scales easily, allowing agent managers to add and eliminate agents on demand.
RingCentral Contact Center features include advanced routing so customers can self-solve issues, skills-based ACD (automated call distribution) to match calls with agents, tools to measure and track agent's performance and reporting options with prebuilt and customizable reports that are accessible through the dashboard, call suppression for compliance, automated speech recognition, and text-to-speech in multiple languages and more.
Callback Tracker
Lead Generation Software, enabling better lead engagement using voice, live chat, text message, and email.
Callback Tracker is a Sales Engagement tool that helps to engage with the sales leads using voice, live chat, text message, and email. It helps increase sales and revenue, acquire customers, and enter new markets. ...
It also helps by increasing website conversions and sales with a call to action button, call forwarding from the websites, call scheduling using callback widget, callback via multi-channels, and so on.
Some of its features include AI to track and organize the conversations, call recording, custom settings, text and email notifications, Google Analytics Dashboard to see graphs and analyze the data, and more.
Sales Sling
Sales Engagement tool that convert more leads to sales
Sales Sling is a cloud auto dialer and lead management software designed for sales professionals and call center to help monitor and manage employees. The cloud based software primarily features ...
The tool has an integrated web phone which connects directly with the dialer, enabling the associates to connect to the inbound calls from any location. The appointment board records and displays all the scheduled client meets and updates it on a real-time basis.
CircleLoop
Powerful Cloud Based Business Phone System to overcome the limitations of a traditional phone
CircleLoop is a modern, cloud-based business phone system used via iOS smartphone, Windows, Mac, Chrome desktops or laptops, and Android operating systems in powerful desktop and mobile apps. CircleLoop integrations include Google, Pipedrive, Hubspot, Capsule, Zoho and Slack, with many more. ...
CircleLoop lets to instantly access a local or national business phone number, manage the business calls via powerful applications, kickstart the communications strategy and analyze all the call data at the click of a button. It brings the team together with the best small business phone system. Also, leverages the power and scalability needed with secure, robust and cost-effective cloud telecoms for large businesses from CircleLoop.
Its features include creating a local presence in more than 60 countries, Cloud-based call recording apps for desktop and mobile, Arranging team and client conference calls free of charge, offers a market-leading VoIP phone system with added features and tools integrations at no extra cost, with no lengthy contract.
Sales Sling
Sales Engagement tool that convert more leads to sales
Phoneburner and Sales Sling are both formidable players in the auto dialer industry with distinct strengths. Phoneburner shines with its versatile user base spanning various industries, backed by robust customer support. In contrast, Sales Sling excels in raw numeric capabilities, particularly in handling large volumes of sales calls, appealing notably to larger enterprises. Each product aligns with different operational needs depending on the business scale and industry focus. ...
RingCentral Contact Center
Digital Customer Engagement Software for Greater Customer Experience
Phoneburner and RingCentral Contact Center each offer robust solutions in the auto dialer category, with differing strengths. Phoneburner excels in custom reporting, integration, and its role in sales-call management, making it a great choice for enterprises looking to increase sales and acquire customers. RingCentral shines in collaboration and helpdesk management, supporting large enterprises with improved internal communication and efficiency. Each product's vendor support and primary channels reflect their distinct focus areas, guiding businesses in selecting the best fit for their needs. ...
CircleLoop
Powerful Cloud Based Business Phone System to overcome the limitations of a traditional phone
Phoneburner and CircleLoop are both auto dialer solutions but with distinct strengths. Phoneburner excels in managing communication for sales teams, offering robust analytics and integration options, making it popular with larger enterprises. CircleLoop emphasizes ease of use in call management and supports a wide array of communication needs, appealing to businesses aiming to improve internal communication. Phoneburner supports a broader range of industries, while CircleLoop finds its niche in design and marketing sectors. ...
Velocify LeadManager
Sales engagement platform that integrates the right mix of communications to help reps
Phoneburner and Velocify LeadManager are both key players in the Auto Dialer category, each offering distinct advantages. Phoneburner excels with its extensive sales call management features and robust support for large enterprises, making it ideal for industries like financial services and real estate. Velocify LeadManager, focused on lead management and workflow efficiencies, suits enterprises seeking improved customer relationships and efficiency, especially in financial services and education sectors. ...
ReadyMode (Formerly XenCALL)
Predictive Dialer and CRM Solution for Call Centers.
Phoneburner and ReadyMode offer unique functionalities within the Auto Dialer category, catering to diverse business needs. Phoneburner excels in sales call management and digital engagement, making it ideal for large enterprises and financial sectors seeking to boost sales and customer acquisition. In contrast, ReadyMode shines in helpdesk management and social media analytics, appealing to enterprises focused on customer relationship enhancement and best practice scaling. Their vendor support reveals customer assistance preferences, while their distinctive core features reveal operational fit. ...
DialedIn by ChaseData
Call Center Dialer Software
Phoneburner excels in supporting sales-driven processes with robust capabilities in sales call management and lead analytics. Its focus aligns strategically with increasing sales and enhancing customer acquisition for large enterprises. DialedIn by ChaseData prioritizes efficiency and includes coaching and helpdesk management to improve customer relations. It's geared towards industries like marketing and financial services with effective 24/7 support, offering tailored support for businesses aiming to enhance operational efficiency. ...
Voiptime Cloud
All-in-One Cloud Contact Center Solution enabling highest agent productivity and improved customer engagement
Phoneburner and Voiptime Cloud are key players in the Auto Dialer sector, yet they serve distinct needs. Phoneburner excels with features that target large enterprises, providing robust data manipulation and analytics, ideal for industries like financial services and real estate. Voiptime Cloud, while also targeting large enterprises, focuses more on call management and compliance-based features, better fitting industries such as marketing and telecommunications. ...
Callback Tracker
Lead Generation Software, enabling better lead engagement using voice, live chat, text message, and email.
Phoneburner and Callback Tracker both excel in the Auto Dialer category with strong sales call management capabilities. Phoneburner is favored by larger enterprises and industries like financial services and real estate, focusing on comprehensive communication solutions and robust data management. Callback Tracker caters to more specific industries, such as transportation and marketing, with a focus on call recording and lead generation. Both products offer 24/7 support, but Phoneburner supports a wider array of communication channels, making it suitable for diverse operational setups. ...
Mojo
The ultimate prospecting platform
Mojo is a premium Dialing System and Lead Generation platform that helps motivated salespeople quickly and efficiently target leads and make calls, taking advantage of full lead management. Mojo ...
Mojo imports data, posts data automatically from one of the preferred data partners or uses custom lead capture forms to fill the pipeline. It manages tasks, follow up calls and appointments using Mojo's calendar and scheduling tools.