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PlayVox: Reviews, Testimonials and Expert Opinions

4.4 5
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(564)

Playvox | Customer Service Quality Assurance Software

App Partner

Top 11 PlayVox Alternatives : 2025

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XCALLY Omnichannel Contact Center Software - Asterisk ...

XCALLY Omnichannel Multichannel Contact Center Software offers a comprehensive solution with features like Dialer, IVR, and Analytics. Realtime support is also provided.

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Vicidial is an open-source, enterprise-level contact center solution used globally by thousands of companies. It offers a full range of features for effective customer communication.

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Call-logic, a TCPA compliant calling assistant, helps reach more contacts and boost sales by 3X. This dialer software enhances productivity.

Callminer Eureka

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Eureka's Speech Analytics Software Platform | CallMiner

Callminer Eureka is a Contact Center Software and a SaaS-based, customer engagement and speech analytics platform that leverages AI and machine learning to capture, transcribe and reveal insight from 100% of customer interactions. ...

CallMiner Eureka helps in converting vast volumes of audio and text-based data into actionable insight which enables improved customer experience, improved contact center efficiency, automated agent performance management, increased sales and revenue collation, increased compliance.

Eureka Engagement Analytics offers a suite of applications that deliver customer experience, contact center and compliance intelligence at scale from every call. A modular cloud-based platform makes it easy to securely discover and share insight, integrate with existing systems and drive action from awareness. There are four modules in the product that span real-time and post-call analytics, Eureka Analyze, Eureka Coach, Eureka Redact, Eureka Alert.

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Calabrio ONE

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Calabrio ONE is a workforce optimization and analytics solution that runs a customer service or contact center organization and helps companies make smarter, faster decisions about how to support the success of their business. ...

Calabrio ONE is a tool to gather and manipulate data (recorded transactions, workforce schedules, customer conversations) powered by a series of clear, intuitive, analytics-enabled widgets. Calabrio ONE is flexible, providing product bundles and add-ons that make it easy for customers to purchase applications that are right for them today, and integrate those that suit the needs of their business tomorrow.

Calabrio ONE uses AI-driven analytics to uncover performance trends, customer behaviour and sentiment, and derive compelling insights from the contact center. Organizations choose Calabrio for its ability to understand customer needs and the overall experience it provides, from implementation to ongoing support. Calabrio ONE seamlessly combines a fully integrated WFO suite, a comprehensive data integration and reporting platform, and powerful voice-of-the-customer analytics tools.

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easyTithe also enables managing multiple campuses from one centralised database. Payment forms are made customizable, and the software is a PCI compliant service provider enabling high security levels for card payments. It integrates with other Church management software.

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