Postal Overview

Postal revolutionizes customer engagement by automating the gifting process, enabling businesses to enhance customer retention and employee satisfaction. Its intelligent platform streamlines direct mail and branded merchandise management, reducing costs and waste. By integrating with CRM systems, Postal allows for seamless campaign tracking and execution. This platform supports personalized gifting, which strengthens client relationships and boosts marketing efforts. Notably, Postal offers a global marketplace that simplifies gift selection and distribution, empowering teams to efficiently manage their outreach strategies. A standout feature is its ability to schedule gifts in advance, ensuring timely delivery and maximizing impact.

Use Cases

Customers recommend Contract Management, Engaging And Following Up, Lead Engagement, as the business use cases that they have been most satisfied with while using Postal.

Other use cases:

  • Contact List Management
  • Lead Qualification: Technographic
  • Proposal & Quote Management
  • Engaging With Scheduling & Cadence
  • Digital Marketing
  • Campaign Analytics
  • Account Management
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Business Priorities

Improve ROI and Acquire Customers are the most popular business priorities that customers and associates have achieved using Postal.

Other priorities:

  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Build Brand Awareness
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Postal Use-Cases and Business Priorities: Customer Satisfaction Data

Postal works with different mediums / channels such as Offline.

Postal's features include Personalization. and Postal support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Postal analytics capabilities include Custom Reports, and Analytics.

Postal, Retently, Genesys Cloud, Oracle Advertising and Customer Experience (CX), Tenfold, etc., all belong to a category of solutions that help Customer Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Postalio provides a global marketplace for corporate gifting and events. Branded swag storefronts and ABM campaign management are also offered.

Postal Customer wins, Customer success stories, Case studies

Why is Postal the best choice for Contract Management?

Why is Postal the best choice for Engaging And Following Up?

How can Postal enhance your Lead Engagement process?

How does Postal facilitate Lead Qualification: Technographic?

11 buyers and buying teams have used Cuspera to assess how well Postal solved their Customer Experience Management needs. Cuspera uses 239 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Experience Management needs.

Fivetran - Computer Software

Postal helped Fivetran boost their ABM campaign after a Forbes feature. Fivetran used Postal’s Paper Plane Agency to send custom gift boxes with the Forbes magazine and local coffee to executive buye...rs. The campaign used Postal’s direct send, MagicLink, and integrations with Salesforce, Marketo, and Demandbase to track engagement and score buyer intent. Fivetran closed a $100k deal within a month and influenced $660k in pipeline. The campaign is expected to deliver nearly 5x ROI.

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Tipalti - Financial Services

Postal helped Tipalti drive $3M in new revenue in 5 months. Tipalti used Postal to manage and execute global offline campaigns for sales and marketing. The platform eliminated 80% of their workload a...nd delivered ROI in just 3 months. Address confirmation rates improved from 15-18% to 28%. Tipalti set up 22 teams and 370 users on Postal, using features like MagicLinks, direct sends, and personalized emails to boost engagement.

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HackerRank - Computer Software

Postal helped HackerRank send branded swag and run virtual events for 7 teams. The platform made it easy to manage global gifting and swag for over 300 employees. HackerRank saw a 47% gift email acce...ptance rate and a 30% MagicLinks acceptance rate. A virtual event cost $12K and generated $174K in pipeline, with a 2.2x ROI. Postal's user-friendly interface and strong support made adoption simple and efficient.

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Druva - Software Development/technology

Postal's Paper Plane team helped Druva boost attendance at their virtual customer events. Druva wanted more executive-level customers to join their quarterly forums. They used custom-branded Old Fash...ioned gift kits as an incentive. After adding the gift, event attendance rose from 46% to 60%, a 14% increase. 35 executives asked for follow-up meetings. Druva now uses themed gifts for every event and keeps attendance high.

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Supermetrics - Computer Software

Postal helped Supermetrics run a personalized gifting campaign for self-serve customers. The goal was to get more customers to meet with account managers and explore expansion. Supermetrics used Post...al to send a gift collection and book meetings. The campaign reached 3,309 contacts, had a 39% open rate, and booked 70 meetings. It created $140k in pipeline, $27k in revenue, and delivered a 9x ROI.

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FireMon - Computer Software

Postal helped FireMon improve its global ABX strategy. FireMon faced problems with complex integrations, slow support, and low efficiency in its old gifting platform. Postal made it easy to send gift...s, improved integration, and saved time for the sales team. FireMon saw $4 million in influenced pipeline, 60% of RSMs using Postal, and four new global teams adopting the platform. The team built stronger client relationships and worked more efficiently.

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lightning

Peers used Postal for contract management and engaging and following up

Postal Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.97/5 ★

Read Reviews (3)
Custom Reports

3.92/5 ★

Read Reviews (9)
Analytics

3.17/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.97/5 ★

Read Reviews (3)
Custom Reports

3.92/5 ★

Read Reviews (9)
Analytics

3.17/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for Postal

Overall Risk Meter

Low Medium High

Top Failure Risks for Postal

Postal.io, Inc. News

Product

Postal Service fights mail theft with new Informed Delivery app

The United States Postal Service has launched the Informed Delivery mobile app to combat mail theft. This app enhances the existing service by offering features like push notifications, biometric login, and improved package tracking. Users can manage mail directly from their devices, aiming to reduce the 1.7 million daily mail theft incidents.

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Postal.io, Inc. Profile

Company Name

Postal.io, Inc.

Company Website

https://www.postal.com/

HQ Location

75 South Higuera St. Suite 240 San Luis Obispo, Ca 93401

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

SERIES A