Home Reviews and Reputation Press Ganey Press Ganey Alternatives
Top 30 Press Ganey Alternatives : 2025
Okendo
Customer Review Software to drive growth throughout the buying journey.
Okendo focuses heavily on customer engagement and feedback management, making it ideal for industries like Apparel & Fashion and Retail. In contrast, Press Ganey emphasizes reputation and social media management, attracting sectors like Hospital & Health Care and Real Estate. Both products support strategic goals like customer acquisition and market expansion, but they cater to distinct industries and user needs, making each product uniquely suitable for different businesses. ...
NiceJob
Get More Reviews, Build a Great Reputation.
NiceJob a reputation management tool is the easiest way to get more reviews and build a reputation. It creates social media buzz, improves SEO, and win more sales. It helps to acquire customers and increase sales and revenue. ...
NiceJob helps to turn the customers into raving fans, convert more visitors into paying customers, and helps in driving sales. It also helps to win over the reviews with automated emails and text messages.
Some of its features include automated sharing, more engagement, measure the results, optimized search engines, reputation monitoring, website integration, SMS messages, and many more.
Broadly
Online Customer Review Management Software
Broadly is online customer review software that helps businesses look great online getting more positive online reviews, keeping negative feedback offline, and attracting more customers. It helps to improve digital and social presence and acquire customers. ...
Broadly helps attract and capture leads, streamline communications by email and text, collect mobile payments, and gather feedback and reviews all through one app.
Broadly converts more leads into customers through web chat that makes it easy for new customers to get in touch. It automates and follows up with customers to gain real-time feedback about their experiences, and also engages with the contact through a mobile app that enables to chat with customers and prospects, manage contact list, and respond to reviews.
BirdEye
Online Review Management | Customer Review Software
BirdEye is a customer experience platform designed for both Small Business and Enterprise to help enhance business, increase revenue and improve operations at scale. It helps the sales, marketing and the customer experience teams to create brand awareness on web, dominate search results, attract more reviews and track real-time review from the customers. ...
The tool offers a variety of ways to interact with the customers including webchats, messenger and social media platforms. The primary features of the software include Listings, Review management, review monitoring, surveys, Ticketing, Benchmarking and insights reporting.
Social media engagement allows businesses to resolve issues, track all the brand mentions, generate awareness for the brand and get new followers on sites like Twitter and Facebook.
Grade.Us Review Management
Grade.us: Get More Online Reviews - Best Reputation and Review ...
Grade.us is a SaaS platform for complete online review management and marketing. It helps to improve ROI and acquire customers. It helps to convert happy customers into reviewers, guide unhappy ...
The Grade.us review management platform helps to automate the process of improving reputation. It monitors and responds to reviews, shares reviews on social media channels and measures the quality and quantity of online reviews. These features of Grade.us helps business with visibility and credibility.
Podium
Messaging Platform to connect with website traffic with one easy-to-use inbox
Podium excels in cohesive management of reviews and communications, fitting notably within the automotive and retail sectors through features that enhance customer interactions and digital presence. On the other hand, Press Ganey targets healthcare and real estate businesses, focusing on deeper analytics and competitive intelligence which aids customer acquisition and improved digital visibility. ...
ReviewTrackers
Measure the Customer Experience
ReviewTrackers is a customer feedback software that helps businesses transform the customer experience. It helps to increase local SEO rankings, analyze customer experience to make better business decisions, and drive results that impact revenue. ...
ReviewTrackers builds simple, helpful technology that bridges the gap between the brand and the customer. It enables businesses to understand the customers better, build more trust, and find the insights that move the business forward.
Its features include monitoring and analyzing reviews to build a strong online reputation, customer experience analytics, boost local SEO, and monitor employee, customer, and app store feedback.
GTmetrix
A tool that provides website speed and performance assessment across different countries and browsers enabling optimization opportunities
GTmetrix is a website performance testing and monitoring tool that monitors page performance and provides detailed reports on the performance of any website. It helps users develop a faster, more efficient, and all-around improved website experience. ...
GTmetrix keeps track of page metrics such as page scores, page speed, number of requests, and more with in-depth visualizations and scheduled monitoring. It can easily analyze the loading times of any web page with access to 65 servers in 22 different locations. It is built on Google Lighthouse metrics, to receive accurate page insights into different performance metrics. The built-in report page summarizes performance data based on performance indicators such as contentful paint, total blocking time, and cumulative layout shift.
Key features include analyzing pages with Google Lighthouse, getting performance milestones, focus on the performance metrics, monitor pages and run a test daily, weekly or monthly, visualize performance with 4 graphs, annotate areas of interest, and more.
WebTitan
WebTitan DNS Web Filter Built for Business, MSP's and ...
WebTitan offers DNS filtering and security solutions. The 2020 award-winning vendor also provides spam email filtering and email archiving services.
Yotpo
eCommerce Marketing Platform to Accelerate Growth
Yotpo is a user-generated content marketing platform that provides advanced solutions for building brand value, customer experience, visual marketing, loyalty and referrals. It is suited for e-commerce marketers looking to accelerate growth by enabling advocacy and maximizing customer lifetime value. ...
It features SMS marketing, Reviews & Ratings, Loyalty & Referrals, Visual Marketing and easy integration. It allows to moderate, measure and optimize all your content in one platform.
It offers content generation through reviews, community Q&A, photos, social curation and on-site social proof. It allows to acquire customers through custom-designed customer experience, on-site conversions, referral programs, visitor’s email, campaigns and traffic acquisitions. It provides with measurable ROI, dashboards, customer management, consumer insights, program and performance analytics.
GatherUp
Reputation Management Software for any business
GatherUp is a customer experience and online review engine that enables insights to empower marketing and convert customers. It helps businesses and brands deliver a better customer experience through customer feedback, net promoter score, and online reviews. ...
GatherUp gathers, manages and markets a brand's customer experience using insights generated from customer feedback. It builds a continuous cycle of happy customers and powerful reviews to capture the next customer. It comes with tools for search engine optimization, a centralized database and sales funnels enabling users to drive website traffic and convert visitors into leads.
GatherUp features include customer experience management, review and feedback generation, review and reputation monitoring, marketing and SEO, gather and manage, measure and report, automation and integrations and more. GatherUp's kiosk mode allows users to capture email addresses of customers, record feedback at POS and address client security and privacy concerns.
Experience.com
Experience management platform for activating better experiences
Experience.com is a cloud-based platform that empowers businesses to drive employee behavior while improving customer experience, online reputation and revenues. Its unique, player-integrated approach to customer feedback yields powerful CX insights while amplifying online reviews, marketing automation and local search rankings. It helps to acquire customers, enter new markets and, improve digital and social presence. ...
Experience.com helps to engage people and power businesses everywhere with high response rates, NPS improvements, and custom analytics, that helps to transform the business. It also gathers continuous feedback from employees at every meaningful moment in the employee journey.
Build custom solutions to collect and analyze feedback, build automated workflows for every business unit and department, build feedback campaigns and drive employee engagement and behavior, create real-time performance leader boards to create competition and more.
UpCity
Find Great Digital Marketing Service Providers
UpCity is an online marketplace that empowers successful relationships between businesses and marketing service providers by providing transparent, trustworthy information. It helps to enter new markets and acquire customers. ...
UpCity offers customized solutions to help scale business at any stage. Businesses come to the UpCity Marketplace to find service providers they can trust. Connecting to the UpCity marketplace helps to build reputation, grow business, and increase recommend ability. Its agency software is an all-in-one reporting and workflow management software that allows to build dashboards, manage tasks, and schedule reports to efficiently scale the agency. Its SEO services are available as a white label option for companies looking to take their digital marketing efforts to the next level.
Some of its features include finding curated professionals, automate reporting processes, agency growth engine, and many more.
Chatmeter Platform
Local listing, review, and social media management for the multi-location brand and agency
Chatmeter a location expert is an all-in-one SEO management software that helps multi-location brands and agencies stay in control of every location. It helps to acquire customers and improve digital and social presence. ...
Chatmeter offers review management, listing management, local SEO management, and many more online reputation management features for chains and agencies all from one easy to use dashboard. It helps in real-time monitoring of all reviews, social media pages, and making listings easy to take action where most required.
Chatmeter features include enterprise-level reporting and analytics, improve local brand visibility score, intuitively read, analyze, and report on millions of customer reviews about the brand, a systematic approach to keeping local listings accurate and more.
Pingdom
Website Monitoring & Performance Tools | Pingdom
Pingdom is a website monitoring and performance tool used to enable the web faster and more reliable. It helps to acquire customers and enhance customer relationships. Pingdom's monitoring service ...
Some of Pingdom’s website monitoring tools include uptime monitoring to test the availability of the website, applications, and servers, page speed monitoring, transaction monitoring tools to ensure customers always have a smooth experience, and website status monitoring.
AppFollow
Boost your app growth | AppFollow
AppFollow offers robust support for large enterprises and excels in custom reporting and integration. It's a go-to for hospitality and marketing sectors. Press Ganey is preferred by mid-market and healthcare industries, providing strong capabilities in social media and digital presence enhancement, which suits it to meet customer feedback and engagement goals. ...
Bazaarvoice
Bazaarvoice | Allows brands and retailers to collect and display several types of authentic user-generated content on their e-commerce websites
Bazaarvoice stands out with a strong focus on retail and consumer goods industries, offering robust rating and review management and engagement capabilities. It supports businesses in acquiring customers and increasing sales through comprehensive analytics and AI-powered features. Press Ganey, meanwhile, caters to the healthcare sector, emphasizing reputation management and enhancing digital presence. It assists clients in gaining a competitive edge with detailed analytics and varied support options. ...
Appbot
App review & ratings analysis for mobile teams - Appbot
Press Ganey primarily serves the healthcare and real estate industries, focusing on managing ratings, reviews, and engagement across digital platforms. Its core features, like analytics and custom reports, cater to mid-market and enterprise clients. Meanwhile, Appbot targets a diverse range of sectors with capabilities in customer feedback and engagement management. It supports large enterprises and small businesses alike, providing analytics and integration features that enhance customer relationships and visibility. ...
PowerReviews
Driving Growth for Brands and Retailers using User Generated Content
PowerReviews and Press Ganey both excel in the Reviews and Reputation space, yet cater to diverse industries. PowerReviews shines in the consumer-centric sectors by offering advanced analytics and content management, crucial for enhancing customer relationships. In contrast, Press Ganey serves the healthcare and service industries, focusing on reputation management and competitive intelligence. With robust 24/7 support and unique features like AI and integration, both platforms cater to their users' operational needs, but each aligns with specific strategic goals based on industry demands. ...
Reputation.com
Experience Management Platform for listening, understanding and taking action.
Reputation.com is a cloud-based reputation management solution designed to help multi-location businesses monitor and improve online ratings, reviews, customer experience, traffic, and more. It comes with a centralized dashboard, which enables companies to collect data from multiple sources and provides a 360-degree view of online as well as offline reputation. ...
Reputation.com offers a reputation score, which provides real-time calculations of enterprises' performance across various customer segments using star ratings, reviews, business listings and social engagement. The artificial intelligence (AI)-based algorithm uses machine learning to provide targeted recommendations for improving customer experience.
Reputation.com offers a host of features such as competitive benchmarking, sentiment analysis, natural language processing, social network engagement, and more. Reputation.com’s analytics module allows users to gain insights into their business’s online presence across social channels such as Twitter, YouTube and Instagram, as well as schedule the sharing of reports with managers. It also integrates with various third-party applications including Salesforce, Facebook, Amazon, and more via an API.
Uptrends
Website Monitoring and Web Performance Monitoring
Uptrends is chosen by web professionals globally for maximizing uptime and performance. A free 30-day trial is offered for their website monitoring services.
LogMeIn Central
LogMeIn Remote Access | Secure Remote Desktop Software
LogMeIn Central allows remote monitoring and management of devices. Remote access is deployed, systems are kept up-to-date, and routine tasks are automated.
Dotcom-Monitor
Features of Powerful Web Monitoring | Dotcom-Monitor
Dotcom-Monitor ensures the functionality of websites, web applications, APIs, and web services. Comprehensive monitoring is provided by their all-in-one platform.
Womply
Reputation Management, CRM, Email Marketing
Womply is a local commerce platform that provides apps, APIs, marketing, and financial tools. It unified, browser-based platform satisfies the most common monitoring, analytics, and marketing needs for small-medium businesses including online presence and reputation management, customer and revenue analytics, and easy-to-use marketing tools. It helps data to grow, protect, and simplify small business. ...
Womply allows businesses to build their reputation across online platforms, track reviews, request customer feedback via text or email, and automate review response processes. It lets users monitor client interactions, create and update profiles, add bank details, conduct surveys, and communicate via messages. Plus, managers can assess customer lists with details and gain visibility into various business metrics including revenue, transactions, and others.
Key features include customer management, customer engagement, email marketing, CRM, business analytics, online threat monitoring, business reputation management, marketing automation, and more. It enables users to send custom emails, provide personalized offers such as gift cards, and engage with clients through email marketing, improving repeat customer rates.
Alerti
Alerti - Powerful and affordable social media monitoring and analytics
Alerti a reputation management tool is a semantic analysis and artificial intelligence to measure and improve the business reputation. It helps to improve digital and social presence and increase sales and revenue. ...
Alerti takes control of the reputation by receiving alerts as soon as negative reviews are posted, measuring the satisfaction of the customers by monitoring key metrics like the reputation score, conversation of the customers, and their sentiment to improve reputation, engage on social media, monitor competitors, and so on.
Features of Alerti include creating alerts to monitor reviews posted about the business, filter results by date, source, sentiment, influence, engagement and automate comments, get advanced analytics for the social accounts, measure the volume and sentiment of reviews and mentions over time and much more.
ConnectWise Automate
Remote Monitoring and Management Software | ConnectWise Automate
ConnectWise Automate is a cloud-based IT management tool that helps to deliver IT services and helps companies track and manage IT assets from a single location. It gains better visibility, removes delivery roadblocks, and increases service without increasing costs through a solution that helps to master discovery, management, patching, monitoring, and automation. ...
Boost the effectiveness of IT teams and simplify every aspect of business with flexible remote monitoring and management from ConnectWise Automate. Eliminate blind spots in supported environments, automate any IT support task, and support more endpoints without adding headaches or headcount. It provides remote monitoring functionality, which enables users to manage desktops, laptops and devices on their network and monitor device performance using a unified dashboard.
Key features include asset discovery, endpoint management, patching, monitoring, and automation. ConnectWise Automate also offers network administration, which helps users to identify and repair faults, configure services, improve uptime and track server performance. The solution allows users to define which patches should be approved, when they are to be installed and how the agent should react in case of a reboot.
RaveCapture (formerly TrustSpot)
Turn Ordinary Customers into Raving Fans
Trustspot, the #1 tool for sharing real customer experiences with visual content, boasts 36% higher conversions. Start sharing real visual customer experiences today.
Navicat Monitor
Real-time SQL Server, MySQL & MariaDB ...
Navicat's products include Navicat Monitor, Charts Creator, Collaboration, and Data Modeler. These tools are designed for efficient database administration and data management.
GoodFirms
B2B Reviews & Rating Platform you can trust
Both Press Ganey and GoodFirms cater to businesses seeking solutions in Reviews and Reputation management. Press Ganey stands out with its focus on healthcare, offering comprehensive analytics and strong integration capabilities. GoodFirms, on the other hand, emphasizes training and onboarding, supporting businesses in enhancing customer relationships and brand awareness. Understanding these distinctions can help businesses choose the best fit for their needs. ...
