cuspera logo CUSPERA

ProProfs Help Desk: Reviews, Testimonials and Expert Opinions

4.15 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(574)
(574)

#1 Help Desk Ticketing System - proprofs.com

Top 11 ProProfs Help Desk Alternatives : 2025

Cayzu Help Desk

Cayzu Help Desk software

4.67

Cayzu Help Desk Icon

Cayzu Help Desk

4.67
★★★★★
★★★★★
Cayzu Help Desk software

Cayzu-help-desk is a cloud-based help desk software solution. Customer support is streamlined and managed efficiently through Cayzu.com.

LogMeIn Rescue

LogMeIn Remote Access | Secure Remote Desktop Software

4.58

LogMeIn Rescue Icon

LogMeIn Rescue

4.58
★★★★★
★★★★★
LogMeIn Remote Access | Secure Remote Desktop Software

LogMeIn Rescue is a Secure remote desktop software that drives better business outcomes with remote support. It helps to improve visibility and enhance customer relationships. It is a comprehensive ...

Rescue can support any device like mobile, Mac to windows. It is capable of handling multiple sessions and helps to collaborate with technicians for any issue anytime, instant chat and finally reboot and reconnect.

Read more

HaloITSM

Intuitive ITSM Software to deliver ITIL-aligned service

4.54

HaloITSM Icon

HaloITSM

4.54
★★★★★
★★★★★
Intuitive ITSM Software to deliver ITIL-aligned service

HaloITSM is an all-in-one ITSM software solution for standardizing processes. It also provides useful analytics to help match IT delivery to the true needs of the business. It transforms current workflows into intuitive, up-to-date workflows. ...

The ITIL-aligned processes of HaloITSM make it simple to manage incidents and meet SLAs. Provides exceptional change management capability for tracking, planning, and delivering organizational changes on any scale.

Its features are incident management, knowledge base, a self-service portal, SLA management, problem management, change control, service catalog, artificial intelligence and so on.

Read more

Web+Center

Open Source Help Desk /Service Desk Software for IT and Customer Support

4.50

Web+Center Icon

Web+Center

4.50
★★★★★
★★★★★
Open Source Help Desk /Service Desk Software for IT and Customer Support

Web+Center is a suite of open source, web-based help desk and CRM applications that run onsite or in the cloud. It supports all browser-based devices, including PCs, Macs, and smartphones.

EvantoDesk

EvantoDesk Simple Help Desk and Customer Service ...

4.47

EvantoDesk Icon

EvantoDesk

4.47
★★★★★
★★★★★
EvantoDesk Simple Help Desk and Customer Service ...

ProProfs Help Desk excels in enhancing customer relationships and provides robust 24/7 support, appealing especially to large enterprises in tech and marketing sectors. EvantoDesk, while offering fewer capabilities, focuses on core workflow management and branding, with a unique emphasis on social media engagement, making it popular in food and beverage industries. Both cater to enterprise needs, but ProProfs offers broader functionality and customer support, whereas EvantoDesk is more specialized. ...

Read more

Helpspot

Just Enough Help Desk Software | HelpSpot

4.45

Helpspot Icon

Helpspot

4.45
★★★★★
★★★★★
Just Enough Help Desk Software | HelpSpot

Help desk software converts support requests into manageable tickets. This streamlines the process for support staff.

Mojo Helpdesk

Help Desk Software and Ticket Tracking

4.43

Mojo Helpdesk Icon

Mojo Helpdesk

4.43
★★★★★
★★★★★
Help Desk Software and Ticket Tracking

Mojo Helpdesk leads in helpdesk software and ticketing systems for schools and organizations. It integrates seamlessly with Google G-Suite.

teamwork desk

Woodpecker.co - Cold emails & follow-ups, sent automatically from ...

4.42

teamwork desk Icon

teamwork desk

4.42
★★★★★
★★★★★
Woodpecker.co - Cold emails & follow-ups, sent automatically from ...

Teamwork Desk a customer-centric helpdesk software which gives full visibility of customer communications from one shared spot so no information is lost and can convey remarkable help at scale. It helps to improve internal communications and improve efficiency. ...

Desk with all the helpdesk features provides customer support to exceed their expectations. It tracks, analyse and organizes customer communication and answers their queries with fuller, faster and more helpful.

Teamwork helpdesk ticketing system provides all the requirements — like shared inboxes, help docs, priority tickets, collision detection, canned responses, customer happiness surveys, and productivity indicators — to enable Customers at the heart of everything to be done.

Read more

SysAid

ITSM, Service Desk & Help Desk Software with ...

4.39

SysAid Icon

SysAid

4.39
★★★★★
★★★★★
ITSM, Service Desk & Help Desk Software with ...

SysAid delivers automated IT service through a comprehensive, AI-powered next-gen ITSM platform. Exceptional service and advanced features are provided.

osTicket

Customize the data collected from users ...

4.30

osTicket Icon

osTicket

4.30
★★★★★
★★★★★
Customize the data collected from users ...

osTicket is a trusted open source support ticket system that streamlines customer service. It helps improve efficiency and scalability for handling customer inquiries.

Jitbit Helpdesk

Ticketing software for your customer service desk.

4.29

Jitbit Helpdesk Icon

Jitbit Helpdesk

4.29
★★★★★
★★★★★
Ticketing software for your customer service desk.

Jitbit-helpdesk is an affordable, fast, and lightweight ticketing system with an on-premises option. It offers a free trial and boasts a good-looking interface.