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Pure Chat: Reviews, Testimonials and Expert Opinions
(1919)Pure Chat: 100% Free Live Chat Software for Businesses
Top 43 Pure Chat Alternatives : 2025
Helpcrunch
HelpCrunch - Intelligent Customer Communication Platform ...
Helpcrunch is a customer communication platform enabling Lead Generation and Sales, Customer Engagement and Customer support. It can be used by businesses of all sizes across the industry, and is available on mobile Android and iOS. ...
Helpcrunch enables lead generation through its Live Chat and forms feature, that enables talking to leads in real time, and an Inbox for managing all incoming chats and emails from leads in one place. It supports Customer engagement by automating onboarding and engagement enabling conversion of customers with timely personalized messages through automated messages, email marketing and pop-ups.
Helpcrunch enables Customer support using Live Chat to guide customers on the website or inside the app in real-time. 24/7 self-service customer support is provided with the knowledge base software, enabling fewer support requests. Helpcrunch integrates with other software in the business.
Haptik
Virtual Assistant Platform enhancing customer experience and ROI
Haptik is an AI based Intelligent Virtual assistant platform enabling better customer experience and ROI at every stage of the customer lifecycle. The AI Virtual assistant is built to solve ...
It is Voice Enabled and works across web, telephony and smart speakers and the Agent Chat is enabled with routing of complex queries to Live Agents. It is built with enterprise grade security, data protection and SDK, and supports CRM integrations. Haptik also has an automated conversational testing platform that enables real time improvements to the AI.
Gist
getgist.com - All-in-One Email Marketing Automation, Live ...
Pure Chat and Gist cater to businesses looking for robust live chat solutions but exhibit different strengths and focuses. Pure Chat excels in vendor support and serves large enterprises prominently, offering standout features like Custom Reports and ease of integration, aligning well with companies aiming to enhance customer relationships and manage engagement effectively. On the other hand, Gist emphasizes knowledge and engagement management, appealing to marketing and advertising sectors with its focus on communication across multiple channels, making it attractive for businesses launching new products or aiming to boost digital presence. ...
Comm100 Live Chat
Comm100 Live Chat Software: Enable Real-Time Omnichannel ...
Comm100 Live Chat is a free basic live support software that enables businesses or organizations to communicate with their website visitors in real-time. It helps to acquire customers and increase sales and revenue. ...
Comm100 Live Chat helps to connect with the customers in real-time and focuses on delivering the best possible experience for the customer. It engages more effectively with powerful tools like auto-translation, co-browsing, audio, and video chat to ensure optimal productivity, efficient resolutions, and happy customers.
Its features include consolidating customer conversations easily and seamlessly, easy file sharing through the chat window, connects to all core customer data systems to get a complete picture of the customer without asking, easily export report data using API and many more.
Tidio live chat
Tidio Live Chat | Free Livechat Solution
Pure Chat and Tidio live chat cater to the diverse needs of businesses in the Live Chat category by offering distinct capabilities and features. Pure Chat is favored by large enterprises in the computer software industry for its robust engagement management, extensive integrations, and outstanding customer support. Meanwhile, Tidio live chat is popular among businesses looking to enhance customer relationships and sales, benefitting from specialized helpdesk management and training features, with a strong presence in telecommunications. ...
SetMore
Free Online Appointment Software for Small Business - SetMore
Setmore offers free online appointment scheduling, enabling 24/7 bookings. Automate reminders and eliminate back-and-forth communications.
Acquire™
Acquire: Realtime Customer Support
Pure Chat and Acquire ™ both provide robust live chat solutions, offering distinct capabilities and features to suit different business needs. Pure Chat stands out with its strong data management and integration capabilities, catering to large and enterprise businesses. Meanwhile, Acquire™ excels in collaboration and sales management, ideal for industries like legal, retail, and sports. Each product offers specific support and operational alignments, making them suitable for diverse customer segments and industries. ...
Tawk.to
Monitor and chat with the visitors on your website, mobile app or from..
Tawk.to is a live chat and messaging tool used by businesses to connect with customers via a mobile app or on website. Tawk.to makes it easy to deliver personalized and real time customer service. Tawk.to helps to monitor the website and be there when customers need attention. It helps to proactively initiate conversation with visitors and app users. ...
The primary features offered by the platform includes Canned Responses, Customizable Branding, Geo Targeting, Offline Form, Screen Sharing, Proactive Chat, Transfers/Routing, Third Party Integration and Website Visitor Tracking.
The free chat app offers different screens for visitor’s details, choosing chats and chatting. The users have the flexibility to customize widgets and modify chat colours, attention bubbles, and do personalized uploads.
Livechat
LiveChat | Live Chat Software and Help Desk Software
LiveChat is a simple online chat solution for businesses, allowing their customer service professionals to contact customers who are seeking information on the website directly. The platform enables businesses and their team to talk with clients and potential customers directly on their websites and in real-time. ...
The key features of Livechat include webchat window, analytics and reporting, simplistic usage and availability of detailed analytical reports. Other important features are customization features, customer engagement, multiple chatting and eCommerce tools, ticketing system, advanced integration facilities, and multiple applications. Along with core live chat functionality, it has a wide range of add-on modules, including some for sales and marketing automation, and integrations with third-party customer relationship management (CRM) platforms.
Businesses can install LiveChat on multiple websites and can connect with the larger audience. Customers can also be invited to the chatbox by sending the chat link to them via email and text messages. Each chat is automatically graded based on the analysis of the responses given by the customers. LiveChat is a customizable solution, allowing users to add different themes and colours to their chat windows. It offers customer support via chat, email and phone.
KeyReply
Best AI Chatbot Developers in Asia | KeyReply
Pure Chat and KeyReply serve as Live Chat solutions, each with distinct strengths. Pure Chat excels in managing customer engagement and enhancing sales efforts, appealing to large enterprises and technical industries. KeyReply focuses on internal communications and collaboration, being popular among mid-market and enterprise users in diverse fields like marketing and education. ...
ProProfs Chat
proprofs.com: Live Chat Software for a Delightful Customer Experience
ProProfs offers free live chat software for websites and mobile apps. Small businesses and startups can deliver 24/7 support with the forever-free plan.
Userlike
Live chat software to help your business win and nurture customers across messaging channels.
Userlike and Pure Chat both excel in the live chat solutions category, but cater to different business needs. Userlike is ideal for large enterprises needing robust integration and 24/7 support, while Pure Chat suits smaller businesses looking for effective communication management with fewer support options. Each product aligns with specific operational workflows and strategic goals, offering different strengths in analytics, customer engagement, and industry focus. ...
Avochato
Texting for business the easy way
Avochato is a mobile messaging CRM platform to manage conversations in one simple go. It is suitable for the sales, support and operations team in any company to communicate efficiently under one platform. ...
It features shared inbox, surveys, template messages, one-to-many messaging, mobile apps, MMS, campaigns, calling and live inbox. Avochato analytics gather relevant information from customers to give insight into deliverability.
The platform lets you create automated texts with customized fields to personalize every touch point and increase response rates. It allows to call and text from the same app and provides options like voicemail, forward calls, block robocalls, automated out of office responses, template messages, log call notes, MMS and one-to-many messaging. It offers live inbox to handle inbound texts and calls in real-time using Avochato’s filterable and customizable Live inbox. It also provides customer support, integration with other apps and on-the-go mobile app.
MessageMedia
Business SMS Messaging Service
MessageMedia offers impactful SMS solutions tailored for businesses in Australia. Explore their site for unique tools to meet diverse messaging needs.
Crisp Customer Messaging Platform
Customer Messaging Platform For Startups & SMB's - Crisp
Pure Chat excels in contact and communication management, catering to large enterprises across various sectors like IT and education. It offers extensive 24/7 chat support. Crisp Customer Messaging Platform focuses on social media integration and helpdesk management, attracting enterprises from network security. It provides comprehensive support, with an emphasis on 24/7 service and phone support. ...
Provide Support Live Chat
Live Chat Features | Features You Get with Provide Support
Provide-support-live-chat offers live messaging, visitor details, file transfer, canned messages, and transferable calls. Features include location, browser, and IP tracking.
Comm100
Omnichannel Customer Experience Platform | Live Chat ...
Comm100 is an enterprise omnichannel customer service software that enables businesses or organizations to communicate with their website visitors in real-time. It is designed to help businesses from all scales and industries improve customer satisfaction rates, and engage with their current and prospective customers in real time. It grows business and makes brands more reliable, and makes communication much more flexible. ...
It helps almost every sales team to track and identify potential buyers, and to address the concerns of the ones that are already on board. It stores communication records in a comprehensive database, and makes them accessible to all agents regardless of their location, communicate and assist each other, in order to deliver support, and seamlessly integrated with a variety of systems and applications, and priced reasonably to fit even the tightest budget and modest needs of businesses.
Key features include rule-based proactive chat, granular permission setting, team collaboration, surveys, chat histories, and more.
Bird (formerly MessageBird)
An omnichannel communications platform built for global scale
MessageBird is an Omnichannel Communication platform to talk to the customers over any channel, for any use case, anywhere in the world. It helps to improve every interaction from personalized support and custom notifications to optimized authentications and video meetings. ...
It helps to improve the quality of existing channels like SMS, Voice or Email also adopts new ways of communicating through WhatsApp, Instagram or Google Maps and unifies all the communications into one shared inbox. It also helps with automated conversations and workflows to collect critical information upfront, reduce manual tasks, implement self-service flows, and route chats to the right agent.
Some of its features include marketing messages, push notifications, order updates, delivery alerts, two-way messaging, one-click video meetings, call-to-chat deflections, IVRs, chatbots and more.
e-shot™
Home - Marketing automation made simple
E-shot™ is trusted by the public sector for secure and effective email and SMS campaigns. Digital communication is made simple with this platform.
Olark
Live Chat Software for Sales and Customer Support
Olark excels in large enterprise engagement, especially in education industries, offering robust 24/7 support and integration capabilities. Pure Chat appeals more to smaller enterprises in IT and software sectors with strong data import functions and engaging analytics. Both cater to live chat needs but vary in scale and industry focus. ...
Intercom
Complete customer communications platform with bots, apps, product tours, and more
Intercom is a complete Customer Communications Platform providing Conversational Support, Conversational Engagement and Conversational Marketing for businesses ranging from small to Medium and Large Enterprises. The software can be used across industries such as E-commerce, Financial Services, Healthcare, Education and more. The software is optimized for desktop and mobile devices. ...
Intercom helps in building strong customer relationships with its range of communication features such as Chatbots, Support Bots, Shared Inbox, Product Tours and Campaign Builder tools. The Business Messenger module provides personalized customer conversations in real-time through Chatbots, customer self-serve support, delivers out-bound messages on the website, provides targeted messaging to specific segments, and interactive guided product tours.
The Management tools feature provides collaboration support to teams within the organization, with tools such as Shared Inbox that helps with quick attention to customer requests, automated processes for routing assignments, code-free chatbot builder that helps in tasks such as collecting information or answering queries. Intercom’s CDP feature provides for a common repository of customer and behavioral data, that helps with easy access to history, enabling personalized customer interactions.
Intercom integrates with the regular business applications and provides APIs where custom integration is required.
HappyFox Live Chat
Live chat software that brings your apps to ...
HappyFox Chat offers unlimited agents on all pricing plans for exceptional customer support. A free 14-day trial is available with no credit card required.
SnapEngage
Enterprise Chat Software for Sales and Support
SnapEngage is a chat software for businesses. It helps to capture more leads, drive conversions, reduce response times, and increase customer satisfaction with live chat. It helps to increase sales and revenue and enhance customer relationships. ...
It enables the sales team to engage, qualify, and convert more leads and empowers users with qualified leads to take the next step and convert. Its built-in bots help qualify leads and assist with common questions. It also helps to increase customer satisfaction and retain more customers.
SnapEngage platform features include easy setup and customization, secure data transfer, and agent performance analytics to achieve better response times.
eGain
Digital Customer Engagement Platform
eGain is a cloud customer engagement platform for a digital, omnichannel world to serve better and sell smarter. It delivers digital transformation for leading brands powered by virtual assistance, AI, knowledge, and analytics. It helps to improve customer experience, optimize service process, and grow sales across the web, social, and phone channels. ...
It provides a digital customer engagement suite of applications for customer service, knowledge management, and analytics, that businesses use to serve and sell to their customers. The suite consists of following modules eGain CallTrack, eGain Chat, eGain Virtual Assistant, eGain ClickToCall, eGain Cobrowse, eGain Mail, eGain Notify, eGain Offers, and eGain Social. It ensures 360-degree customer feedback and reliable information that can improve customer interaction.
DonorPerfect Fundraising Software
Fundraising Management Activities in DonorPerfect
DonorPerfect Fundraising Software is a full-featured donor management CRM that empowers to achieve the goals of an organization helping them raise money, save time, and grow their community of supporters using smart fundraising solutions and data-driven best practices. It helps to organize the efforts, reduce administrative tasks, and pinpoint the success of every fundraising event hosted. ...
DonorPerfect makes it easy to get the word out and personalize messages about the cause which helps to stay in touch with donors and promote continued support. It helps to grow the database of donors, increase giving, and retain donors year after year. DonorPerfect keeps track of all the constituent contacts by storing detailed information.
DonorPerfect’s Growth Tracks focus on Online Fundraising, Crowdfunding, Donor Retention, Event Management, Donor Prospect Research and many other areas that are key to nonprofit fundraising success.
REVE Chat
Live Chat Features | REVE Chat
REVE Chat offers live chat, video chat, co-browsing, and messaging apps to engage website visitors. Various features enhance customer interaction and support.
LiveHelpNow
LiveHelpNow -Fully integrated customer service suite....
Pure Chat and LiveHelpNow are both in the Live Chat category but cater to different operational needs. Pure Chat excels in comprehensive data integration and custom reporting, appealing to large enterprises. On the other hand, LiveHelpNow offers strong helpdesk and knowledge management features, making it suited for industries like healthcare and IT. Each product's support and channel preferences indicate distinct customer bases, with Pure Chat focusing on enterprise-level clients while LiveHelpNow is better for smaller businesses. ...
Zoho SalesIQ
Hassle-free live chat for customer support & business growth
Zoho SalesIQ and Pure Chat serve similar audiences in the live chat software market but cater to slightly different needs. Zoho SalesIQ excels in integration and data management, making it perfect for businesses prioritizing analytics and lead generation. Pure Chat, on the other hand, offers better communication management and wider email support, appealing to organizations focusing on internal communications and maintaining extensive contact lists. Both solutions provide robust support structures, ensuring businesses have help when needed. ...
Freshdesk Messaging
Messaging platform that makes chat easy for today's digital customers
Freshdesk Messaging (formerly Freshchat)is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels. ...
Key Value propositions:-
1. Smart Conversations:- Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more.
2. Smart Self-service:- Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional and
3. Smart Operations:- Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size
Businesses use Freshdesk Messaging platform to service their customers on various digital channels using a blend of automation and human assistance. It offers a Unified inbox experience to manage conversations across digital channels, AI chatbots that focus on intent and engagement, Proactive messaging using hyper-targeted rich media campaigns, Intelligent load balancing and auto-routing capabilities. It also supports a large number of languages from across the globe.
Richpanel
Live Chat Software & Helpdesk For Ecommerce Stores
Richpanel is a Customer Data Platform that helps businesses to understand and extract value from their data. It helps agents efficiently resolve customer issues without switching tabs. Richpanel ...
Richpanel tools include Self-Service Portal, Ecommerce Help Desk, and Live chat and Messaging. Richpanel self-service starts resolving customer issues instantly and delivers up to 50% self-service rate. It unifies all customer channels and ecommerce data in one single dashboard. Richpanel pulls data from ecommerce stores to display customer’s orders, browsing activity and previous conversations right next to each conversation.
Unblu
Messenger, Live Chat, Video and Co-Browsing - Unblu
Unblu offers a comprehensive suite of conversational engagement products for the financial industry. Relationships are reinvented through their innovative solutions.
Chatlio
Live chat for Slack - Chatlio
Chatlio allows visitors to be chatted with directly from Slack. Real-time interaction and seamless integration with Slack are provided.
Agile CRM
Automate your sales, marketing, and service in one platform
Agile CRM is a robust cloud-based customer relationship management software that integrates core functionalities of sales, marketing, service, and web engagement platforms into a single unified solution. ...
Agile CRM offers a massive set of features including project management, contact management, scheduling, sales and marketing automation, customer service, email tracking, landing pages, and social media marketing to name a few. With Agile CRM, users have a unified platform that puts all the information as well as people on a single page, streamlining their tasks, enhances communication and collaboration, and greatly improves productivity and output both at individual and collective levels.
Agile CRM centralizes real-time customer data, making it readily accessible and actionable across all teams. It supports full telephony integration alongside marketing support for sending email newsletters, social campaigns and SMS texts. Agile CRM automates web engagement with customer-conscious messages, pop ups, offers, surveys and signup forms.
Bigcontacts CRM
BIGContacts | CRM and email marketing app for small businesses
Bigcontacts is a CRM and Marketing Automation tool that organizes communication with customers & prospects to grow business. It helps to capture more leads, more sales and retain customers. ...
Bigcontacts CRM helps to streamline lead to revenue strategy to ensure sales and marketing are working toward revenue as a common goal.
Managing prospects and customer relationships is by keeping track of all contacts, calendars and tasks in one platform. All communications with contacts can easily be captured and stored with Bigcontacts including notes, calls, meetings, tasks, files, photos, sales opportunities and all email communication. Bigcontacts gives real visibility into how engaged the contacts are with the emails sent to them on a day-to-day basis.
Touchpoint
Touchpoint.io | POS solution offers robust control, rich reporting, and rapid
Touchpoint is a customer experience and data platform that fuels growth for QSR, Table Service, Drive-Thru, and Pizza/Delivery. It's an enterprise POS reinvented for the best guest experience and highest loyalty participation. ...
Touchpoint achieves a record-beating participation in part because of re-invented POS for engagement. It obsessively refines every screen in the system to maximize customer engagement, and result in more customers in the marketing database.
Some of its features include real-time above store reporting, managed in-store HW and networking, powerful APIs to connect and share data, global menu management, scale to thousands of stores in single brand and many more.
Genesys Live Chat
Engage and convert prospects with web messaging
Pure Chat and Genesys Live Chat cater to the live chat solution needs of businesses. Pure Chat excels in managing customer interactions with strong integration and customized reports, appealing to large enterprises, especially in the software and IT sectors. Genesys Live Chat focuses on AI-powered features and knowledge management, serving smaller enterprises and retail sectors, providing efficient brand communication and feedback management. ...
InteliWISE Live Chat
Live Chat ? powered by AI for enterprise use, also ... - Inteliwise
Pure Chat and InteliWISE Live Chat are both powerful solutions in the live chat sector, each catering to specific business needs. Pure Chat excels with robust customer acquisition and relationship management features, ideal for large enterprises. InteliWISE Live Chat focuses more on helpdesk management and communication, suitable for small to mid-market customers seeking efficient engagement solutions. The choice between them greatly depends on the company size and the specific operational focus needed. ...
Ameyo
Contact Center Software | Call Center Software ..
Ameyo provides advanced omnichannel contact center and helpdesk software capabilities. Features include comprehensive call center solutions to enhance customer service.
Velaro Platforms
Platforms | Velaro Live Chat Software
Pure Chat and Velaro Platforms both serve as robust solutions within the Live Chat category, catering to diverse business needs. Pure Chat excels in comprehensive engagement management and customer acquisition, offering features like data export and ease of integration, mainly attracting large enterprises in the software sector. Velaro Platforms, on the other hand, emphasizes workflow management and improving sales, with a strong focus on analytics and security, favored by IT sectors and retail companies for its robust support options. ...
Liveperson LiveEngage
LivePerson: The World's #1 AI-Powered Messaging Platform for ...
Liveperson LiveEngage is an AI-powered messaging platform used by businesses to sell products and answer questions in the messaging channels. It helps to increase sales and revenue and enhance customer relationships. ...
It is integrated with the world’s most popular channels including web and in-app messaging, SMS, Email, Facebook Messenger, WhatsApp, Apple Business Chat, WeChat, Line and more.
LiveEngage, a conversation management platform, offers a single place to manage inbound and outbound messages from every channel using chatbots for better consumer experiences. It connects to CRM and other back-end systems to easily manage marketing, sales, and customer care KPIs for proactive campaigns while getting a complete view of the entire consumer journey.
Rocket.Chat
Team collaboration software providing omnichannel communication through audio/video conferencing, real-time chat and other tools
Pure Chat and Rocket.Chat cater to the Live Chat category, offering diverse features tailored to specific user needs. Pure Chat excels in customer engagement and sales growth, favored by large enterprises in tech and education. It supports high-priority channels like chat and email with robust analytics and integration. Rocket.Chat shines in internal communications and content management, appealing to enterprises with strong support for collaboration tools and security. Both products offer 24/7 support with unique strengths in channel specialization. ...
Intellicon
Omnichannel Contact Center + Help Desk Software - Intellicon
Intellicon provides a comprehensive Omnichannel Contact Center and Help Desk Software for enhancing customer service experiences. It's designed to streamline communications and support across multiple channels. ...
