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QueueMetrics: Reviews, Testimonials and Expert Opinions
(1027)Find the Best Contact Center Solution for Your ... - loway.ch
Top 14 QueueMetrics Alternatives
Freshdesk Contact Center
Contact Center software on the cloud · Integrate with phone and chat
Freshdesk Contact Center is a cloud-based solution to help businesses elevate their customer experience in an effortless and affordable manner. Deploy a flexible and smart contact center in a few intuitive steps, and with zero phone hardware. No matter where the agents connect from, they will have the right context for personalized customer conversations. ...
Powerful features such as multi-level IVRs, business hours, and holiday settings help agents manage call volumes without compromising on customer experience. It also provides for reduced resolution times with advanced and automated routing capabilities and directing customers to the right experts swiftly
Freshdesk Contact Center provides a future-ready system with advanced voice bots, speech-enabled IVR, and native voice intelligence features such as post-call transcription. Whether the need is to look into day-to-day operations or insights to make scaling-up decisions, the extensive reporting and analytics features cover all possible requirements. Freshdesk Contact Center integrates with leading CRM and Helpdesk tools, to enable the sales and support teams to work productively.
Dialpad Ai Contact Center
Customer service software with AI-enabled real-time assist, sentiment analysis, and more.
Dialpad Ai Contact Centre is the most advanced omnichannel contact centre, with Ai-enabled digital, inbound, and outbound voice capabilities designed to provide excellent customer outcomes. It assists organisations in better understanding their customers in order to reduce churn, streamline agent and supervisor workflows to increase productivity, and significantly improve customer-centric metrics. ...
Dialpad Ai Contact Centre offers a toolkit that delivers real-time Ai suggestions to both agents and supervisors, improving service standards in both real-time and post-call review. Customers can easily interact with the company through any channel they prefer, including an AI-powered virtual assistant, resolving issues quickly and building trust in the brand.
Toky
Business Phone System & Integrated VoIP Service
"The integrations offered as well as the amazing support are some of the best parts for sure. The team were always quick to work on the resolution of any issues that we ran into and provided feedback on the progress made. It was also great that they ...were willing to add some tiny custom features for us even though it was not something that was initially offered. It also seems like the team is always working on adding new features which is always appreciated.
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- Mitchell W
Call Tracker
Call Tracking for Advertising and Sales
Call Tracker is a call tracking software that helps in creating data driven Marketing strategies by providing insights on the campaigns that drive the phone calls. The software has been designed and built for supporting Marketing agencies. The software provides White labelling facility for the Agencies to provide call tracking for their clients, under their business logo and branding. ...
Call Tracker’s easy to use interface enables tracking calls across the marketing and advertising channels providing real-time insights and ROI on Marketing campaigns. It also enables custom flows for managing inbound calls, Voicemail facility with transcriptions and notifications and managing multiple companies with a single account using the Agency feature.
Some of the other features of Call Tracker are - the Pre Answer Whisper feature that helps in providing the context before the call is connected, Recording feature, SMS texting for business teams, Instant notifications on Inbound leads, Email summary reports and more.
Sarv Email Marketing
Email Marketing Solutions and Newsletter Service Providers - sarv.com
Sarv Email Marketing is the heart of communication that helps to communicate, interact and transact with the customers via Email Services in the most efficient, reliable and flexible way. It helps to understand the subscribers more efficiently, enter new markets and improve ROI. ...
Sarv Offers Business Email Marketing Service that helps to send the right mail to the right person. It helps to create and send a beautiful and personalized mailer with marketing tools like automation, user-friendly drag and drop editor, advanced segmentation, A/B testing, advanced metrics, reporting, and more for the fast-growing business.
Sarv features include design a responsive email and view it on any device, analyze all the email elements to make sure the campaign will not hit SPAM, manage the subscribers in multiple contact lists in the real-time, customize and edit the photos while creating the email newsletter with help of image editor and many more.
