Quickbase Overview

Quickbase addresses the challenge of managing complex projects and unique business problems through its flexible no-code platform. It centralizes work, enabling teams to oversee projects and processes efficiently. Designed for those needing customization without coding, Quickbase supports diverse use cases across various industries. Its platform allows for seamless integration of data and processes, facilitating improved project management and problem-solving capabilities. By offering a tailored solution to project management, Quickbase enhances team productivity and operational clarity without the need for extensive IT resources.

Use Cases

Customers recommend Workflow Management, Helpdesk Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Quickbase.

Other use cases:

  • Collaboration
  • Engaging And Following Up
  • Business Development
  • Training & Onboarding
  • Contact List Management
  • Campaign Management
  • Lead Tracking
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using Quickbase.

Other priorities:

  • Increase Sales & Revenue
  • Improve Internal Communications
  • Acquire Customers
  • Improve Efficiency
See all business priorities See less business priorities

Quickbase Use-Cases and Business Priorities: Customer Satisfaction Data

Quickbase works with different mediums / channels such as E-Mail. and Mobile.

Quickbase's features include Templates, Dashboard, Personalization, etc. and Quickbase support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Quickbase analytics capabilities include Custom Reports, and Analytics.

Reviews

"...I found it very difficult to use this platform to collaborate on complex projects...." Peer review by Bill S.

Peer review evidence (same sources as the product rating summary)

"...QuickBase is simple and powerful cloud-based database management software that requires minimal technical training and has everything you need to implement a workflow application of data collection with users with different levels of data access...." Peer review by Mei L., Programmer, Education
"...Great support and help system New "QuickBase University" for training and learning is great for new and old users to develop their QB development Fantastic flexibility to build exactly what you need..." Peer review by Isabelle S.
"...The vendor is always trying new things and they take their customers feedback and apply it to future versions...." Peer review by Josh M., Program Manager, Transportation/Trucking/Railroad

Quickbase, Scratchpad, Tithe.ly, Floify, monday sales CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Quickbase empowers teams to manage complex projects with a flexible no-code platform. Unique problems are solved efficiently, and a free trial is available.

Popular Business Setting

for Quickbase

Top Industries

  • Information Technology and Services
  • Computer Software
  • Hospital & Health Care

Popular in

  • Large Enterprise
  • Small Business
  • Mid Market

Quickbase is popular in Information Technology And Services, Computer Software, and Hospital & Health Care and is widely used by Large Enterprise, Small Business, and Mid Market.

Quickbase Customer wins, Customer success stories, Case studies

What makes Quickbase ideal for Workflow Management?

What benefits does Quickbase offer for Helpdesk Management?

What makes Quickbase ideal for Customer Feedback Management?

What solutions does Quickbase provide for Collaboration?

What Are the key features of Quickbase for Engaging And Following Up?

11 buyers and buying teams have used Cuspera to assess how well Quickbase solved their CRM needs. Cuspera uses 919 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

 

East River Electric - Utilities - Medium

USA

Quickbase helped East River Electric save over $440,000 a year by centralizing project management workflows. The company reclaimed 3,180+ hours annually by streamlining submittals, scheduling, and re...porting. Project coordinators saved 675 hours, and design/compliance teams saved 700 hours. Quickbase improved adoption rates to 84% across 105 users, compared to 75% with their previous software. The platform enabled better visibility, risk reduction, and scalable growth for East River Electric.

 

CCI Systems - Telecommunications - Medium

Iron Mountain, USA

Quickbase helped CCI Systems boost job entries from 88 to 436 per week in 17 months. The company replaced slow spreadsheets with a custom project tracking app. Job entry time dropped from five minute...s to one minute. Quality control improved with real-time data and automation. CCI saw a 4% increase in first pass yield and a 40% rise in work volume. Teams now use data visualizations to enhance customer service and training.

 

Helm Inc. - Marketing And Advertising - Small

Plymouth, USA

Helm Inc. used Quickbase to replace over 3,000 spreadsheets and cut project time from 90 hours to less than one. The company saved $150,000 annually in administrative costs and $20,000 by replacing S...alesforce. Quickbase empowered Helm's employees to build their own apps, reducing IT workload and enabling real-time reporting. Helm now manages most business processes on Quickbase, improving efficiency and decision-making. The platform supports daily use by 95% of employees, driving rapid innovation.

 

Foodstuffs North Island - Retail - Large

Auckland, New Zealand

Foodstuffs North Island used Quickbase to manage a $3B property portfolio across 350+ locations. Before Quickbase, siloed data and no single source of truth led to costly delays and overspending. Wit...h Quickbase, the team built a property management ecosystem tracking 800+ projects and 400 data fields per project. They now deliver projects 5%-8% under budget and have cut project delays by half. Accurate, real-time data supports long-term planning and better decision-making.

 

Diebold Nixdorf - Information Technology And Services - Very Large

Hudson, USA

FastField helped Diebold Nixdorf cut development time by over six weeks. The company replaced manual, error-prone data collection with real-time digital forms. FastField now supports thousands of fie...ld technicians in 60+ countries. Diebold Nixdorf saw fewer data errors, faster project adaptation, and major cost savings. Real-time data access improved compliance and decision-making. Custom forms and integration streamlined global operations.

 

Daifuku Intralogistics America - Manufacturing - Large

Farmington Hills, USA

Quickbase helps Daifuku Intralogistics America manage change in manufacturing. The platform unites engineers, techs, and developers on one system. It improves communication about equipment maintenanc...e and technical changes. Hundreds of employees use Quickbase for fast, clear updates. Customers trust Daifuku to keep equipment running with less disruption. Quickbase brings peace of mind and eliminates problems for both staff and clients.

What is Quickbase?

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing Quickbase

What is Quickbase used for?

Quickbase is a CRM Software mainly used by its customers to Enhance Customer Relationships and Improve ROI by Workflow Management, Helpdesk Management and Customer Feedback Management .

What are the top features of Quickbase?

Templates, Dashboard and Personalization are some of the top features of Quickbase.

Who uses Quickbase?

Quickbase is used by Information Technology And Services, Computer Software and Hospital & Health Care among other industries.

What are Quickbase alternatives?

Scratchpad, Tithe.Ly, Floify and Monday Sales CRM are popular alternatives for Quickbase.

Where is Quickbase located?

Quickbase is headquartered at 150 Cambridgepark Dr. Cambridge, MA 02140.
lightning

Peers used Quickbase for workflow management and helpdesk management

Quickbase Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.15/5

Read Reviews (180)
Analytics

3.64/5

Read Reviews (11)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.15/5

Read Reviews (180)
Analytics

3.64/5

Read Reviews (11)

Software Failure Risk Guidance

?

for Quickbase

Overall Risk Meter

Low Medium High

Top Failure Risks for Quickbase

Quickbase, Inc. News

Product

Quickbase Debuts AI App Builder for Production Workflows

Quickbase has launched Pave, an AI-powered app builder that enables businesses to create and deploy governed, production-ready applications using plain-language prompts and a no-code interface. The platform integrates data management and hosting, supporting real-world operations like construction workflows.

Product

Quickbase Expands Real-Time AI Capabilities for Field Service Teams

Quickbase has introduced two new AI features, AI Photo Insights and Asset & Team Tracker, for field service teams through its FastField platform. These features enhance operational visibility and efficiency by enabling real-time data capture and analysis. AI Photo Insights automates inspection note generation from field photos, while Asset & Team Tracker provides a live map view of field operations, improving dispatch decisions and reducing downtime.

Partnership

The 2026 Renovation Stack Replaces the Paper Trail with Google Sheets, Quickbase, and OneDrive

The 2026 Renovation Stack integrates Google Sheets, Quickbase, and OneDrive to streamline project management, replacing traditional paper-based processes.

M&A

Quickbase Acquires Solvice

Quickbase has acquired Solvice to enhance its route optimization and workforce scheduling capabilities. This acquisition will integrate Solvice's OnRoute and OnShift APIs into Quickbase's offerings, improving decision intelligence for field service, logistics, and enterprise operations. The integration is set for late 2026, with Solvice's APIs remaining available in the interim.

Quickbase, Inc. Profile

Company Name

Quickbase, Inc.

Company Website

https://www.quickbase.com/

HQ Location

150 Cambridgepark Dr. Cambridge, MA 02140

Employees

251-500

Social

Financials

PRIVATE