Quiq Messaging Overview

Quiq-messaging transforms CX with its AI-powered conversational platform. Schedule a demo or contact Quiq today.

Use Cases

Customers recommend Engagement Management, Customer Feedback Management, Communication Management, as the business use cases that they have been most satisfied with while using Quiq Messaging.

Other use cases:

  • Lead Engagement
  • Collaboration
  • Social Media Management
  • Conversion Management
  • Helpdesk Management
  • Contact List Management
  • Proposal & Quote Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Quiq Messaging.

Other priorities:

  • Improve Digital And Social Presence
  • Improve Internal Communications
  • Improve ROI
See all business priorities See less business priorities

Quiq Messaging Use-Cases and Business Priorities: Customer Satisfaction Data

Quiq Messaging works with different mediums / channels such as Chat. Text SMS. and Phone Calls.

Quiq Messaging's features include Bot, Dashboard, and Alerts: Popups & Notifications. and Quiq Messaging support capabilities include Chat Support, 24/7 Support, Email Support, etc. also Quiq Messaging analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Quiq combines all of the benefits of customer engagement tools into one easy to use platform...." Peer review by Bradle W., Consultant, Legal Services

Quiq Messaging, belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Quiq Messaging

Top Industries

  • Financial Services
  • Retail
  • Telecommunications

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Quiq Messaging is popular in Financial Services, Retail, and Telecommunications and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Quiq Messaging Use Cases

What Are the key features of Quiq Messaging for Engagement Management?

How does Quiq Messaging address your Customer Feedback Management Challenges?

Why is Quiq Messaging the best choice for Communication Management?

What makes Quiq Messaging ideal for Lead Engagement?

What makes Quiq Messaging ideal for Collaboration?

19+ more Business Use Cases

9 buyers and buying teams have used Cuspera to assess how well Quiq Messaging solved their Conversational Marketing needs. Cuspera uses 452 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.

lightning

Peers used Quiq Messaging for engagement management and customer feedback management

Quiq Messaging Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.72/5

Read Reviews (1)
Analytics

3.63/5

Read Reviews (13)
Custom Reports

2.70/5

Read Reviews (45)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.72/5

Read Reviews (1)
Analytics

3.63/5

Read Reviews (13)
Custom Reports

2.70/5

Read Reviews (45)

Software Failure Risk Guidance

?

for Quiq Messaging

Overall Risk Meter

Low Medium High

Top Failure Risks for Quiq Messaging

Quiq, Inc. News

Quiq Welcomes CX Veterans Mike Zinne as First Chief Experience Officer and Cristina ...

Quiq appoints Mike Zinne as Chief Experience Officer and Cristina Bravo Olmo as SVP of Marketing to enhance customer engagement.

29/09/2024 - source

Quiq, Inc. Feeds

National Furniture Retailer Reduces Escalations to Human Agents by 33%

Quiq.com highlights a 33% reduction in escalations to human agents for a furniture retailer, emphasizing the benefits of conversational AI.

16/10/2024 - source

Does GenAI Leak Your Sensitive Data? Exposing Common AI Misconceptions (Part Three)

This is the final post in a three-part series clarifying the biggest misconceptions holding CX leaders like you back from integrating GenAI into their CX strategies. Our goal? To assuage your fears and help you start getting real about adding an AI Assistant to your contact center — all in a fun “two truths and […]

The post Does GenAI Leak Your Sensitive Data? Exposing Common AI Misconceptions (Part Three) appeared first on Quiq.

17/06/2024 - source

Will GenAI Hallucinate and Hurt Your Brand? Exposing Common AI Misconceptions (Part Two)

This is the second post in a three-part series clarifying the biggest misconceptions holding CX leaders like you back from integrating GenAI into their CX strategies. Our goal? To assuage your fears and help you start getting real about adding an AI Assistant to your contact center — all in a fun “two truths and […]

The post Will GenAI Hallucinate and Hurt Your Brand? Exposing Common AI Misconceptions (Part Two) appeared first on Quiq.

12/06/2024 - source

Quiq, Inc. Profile

Company Name

Quiq, Inc.

Company Website

https://quiq.com/

HQ Location

22 South Grand Avenue, Bozeman, MT 59715, US

Employees

11-50

Social

Financials

SERIES C