Customer stories

Product Business Settings

Recurly is popular in Internet, Computer Software, and Information Technology And Services industries and is widely used by Mid Market, Enterprise, and Small Business.

Integrations

E-Commerce Software
Payment Gateways
Incentives and Compensation Management
Security

Recurly Product Overview

Recurly transforms subscription management with a platform that handles recurring billing and integrates seamlessly with ERP, CRM, and payment systems. Businesses can scale effortlessly, tapping into new revenue streams without limits. Recurly's compatibility with fraud and tax solutions ensures secure and compliant transactions. High-growth brands rely on Recurly to retain subscribers and drive efficiency, making it a trusted choice for managing subscription-based revenue.

How satisfied the customers are with Recurly use-cases

Reviews

"After implementing Recurly, we saw a 45% decrease in credit card declines." - Brian Zarlenga
"Without the ability to offer both subscription and one-time products in the same cart, there'd be a ton of drop off due to the friction caused by forcing somebody to check out twice. I'm sure we'd see a huge loss in revenue." - Puja Patel Rios

Recurly Customer Insights, Testimonials and Case Studies

What makes Recurly ideal for Subscription Management?

What Are the key features of Recurly for Billing And Invoice Management?

What benefits does Recurly offer for Communication Management?

What makes Recurly ideal for Workflow Management?

What solutions does Recurly provide for Engagement Management?

What is Recurly?

Recurly is a subscription management platform delivering unrivaled results to smart brands. It handles all the complexities of subscription billing and recurring payments. It helps to enhance customer relationships and improve ROI.

Recurly integrates with enterprise solutions like Salesforce, NetSuite, and Avalara to provide efficiencies, reduce operating costs, and deliver a more satisfying customer experience.

It creates an unlimited number of subscription plans which support a variety of billing scenarios, payment plans, and business needs. Its analytics provides an overview of the subscriber, plan and revenue data, along with KPIs and trend analysis that helps to take action to improve on business every day.

What is Recurly used for?

Recurly is a Revenue Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Subscription Management, Billing And Invoice Management and Communication Management .

What are the top features of Recurly?

Dashboard, Personalization and Feedback surveys are some of the top features of Recurly.

Who uses Recurly?

Recurly is used by Internet, Computer Software and Information Technology And Services among other industries.

What are Recurly alternatives?

Chargebee Subscription Management, Mews, ChargeOver and Workiva are popular alternatives for Recurly.

Where is Recurly located?

Recurly is headquartered at 400 Alabama St. Suite 202 San Francisco, CA 94110.

10 buyers and buying teams have used Cuspera to assess how well Recurly solved their Revenue Management needs. Cuspera uses 2081 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.

CUSTOMERS TESTIMONIALS
Recurly testimonial

Brian Zarlenga

General Manager

Output

After implementing Recurly, we saw a 45% decrease in credit card declines. Testimonial By Brian Zarlenga
Recurly testimonial

Puja Patel Rios

VP of eCommerce

Cora

Without the ability to offer both subscription and one-time products in the same cart, there'd be a ton of drop off due to the friction caused by forcing somebody to check out twice. I'm sure we'd see a huge loss in revenue. Testimonial By Puja Patel Rios
Recurly testimonial

Elizabeth Irvine

VP of Marketing

MarketMuse

I’d definitely recommend Recurly. It’s really easy to find what I need on the platform, even though there's a lot there. Testimonial By Elizabeth Irvine
CUSTOMERS TESTIMONIALS
Recurly testimonial

Brian Zarlenga

General Manager

Output

After implementing Recurly, we saw a 45% decrease in credit card declines. Testimonial By Brian Zarlenga
Recurly testimonial

Puja Patel Rios

VP of eCommerce

Cora

Without the ability to offer both subscription and one-time products in the same cart, there'd be a ton of drop off due to the friction caused by forcing somebody to check out twice. I'm sure we'd see a huge loss in revenue. Testimonial By Puja Patel Rios
Recurly testimonial

Elizabeth Irvine

VP of Marketing

MarketMuse

I’d definitely recommend Recurly. It’s really easy to find what I need on the platform, even though there's a lot there. Testimonial By Elizabeth Irvine

Resource Guru - Information Technology And Services

Resource Guru used Recurly for their subscription billing needs. They chose Recurly over building their own system to save time and money. Recurly provided features like dunning management, multi-cur...rency support, VAT compliance, and strong API integration. Resource Guru found Recurly reliable and easy to use, helping them focus on team scheduling and growth. The company praised Recurly's customer service and plans to expand their use of Recurly features.

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Powtoon - Computer Software

Recurly helped Powtoon move from a legacy payment system to a scalable subscription platform. Powtoon needed to avoid losing subscribers and required advanced features for global growth. Recurly enab...led a fast migration and provided tools for complex subscription management. When Powtoon faced a 90% signup decline due to fraud, Recurly's solution reduced it to 19% almost overnight. This improved payment processes and supported Powtoon's continued expansion.

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Birdeye - Information Technology And Services

Recurly helps Birdeye manage subscription billing and reduce churn. Birdeye chose Recurly for its easy-to-use platform and strong integration with their tech stack. Recurly’s Account Updater keeps pa...yment details current, helping recover lost revenue. Birdeye uses Recurly’s Salesforce integration for efficient customer management. The solution supports Birdeye’s rapid growth and focus on customer value.

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Lucid Software - Computer Software

Recurly helped Lucid Software move from a freemium model to a successful global subscription business. Lucid needed a way to track users, manage subscription plans, and process payments as it grew. R...ecurly provided a unified platform for subscription management, payment processing, and compliance. This partnership supported Lucid’s rapid global growth and improved the subscriber experience. Lucid now serves over 100 million users in 180 countries.

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Twitch - Entertainment

Recurly helped Twitch manage its subscription payments. Twitch chose Recurly for its simple API, responsive support, and strong scaling technology. The integration was fast and easy, taking less than... a day. Twitch saved time and resources by using Recurly instead of building a system from scratch. Customer service improved and Twitch could focus more on its products.

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Black Propeller - Marketing And Advertising - Small

Recurly automated Black Propeller's subscription billing, cutting billing time by 95%. The digital marketing agency switched from manual processes and rigid payment platforms to Recurly for its flexi...ble integrations and user-friendly interface. Black Propeller now spends less than an hour per month on billing, down from 20 hours. The platform also improved revenue recovery and reduced stress by automating payment updates and invoice management. Cost savings from lower processing fees exceeded the cost of Recurly.

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lightning

Peers used Recurly for subscription management and billing and invoice management

Recurly Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.88/5

Read Reviews (15)
Analytics

3.75/5

Read Reviews (167)
Custom Reports

3.47/5

Read Reviews (286)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.88/5

Read Reviews (15)
Analytics

3.75/5

Read Reviews (167)
Custom Reports

3.47/5

Read Reviews (286)

Software Failure Risk Guidance

?

for Recurly

Overall Risk Meter

Low Medium High

Top Failure Risks for Recurly

Recurly, Inc. News

Executive
 

Recurly Appoints Growth and Category-Building Leader Suzin Wold as Chief Marketing Officer - FinancialContent

Recurly has appointed Suzin Wold as Chief Marketing Officer. Wold, with over 25 years of experience in high-growth technology companies, will lead Recurly's global marketing strategy and brand positioning. Her appointment highlights Recurly's commitment to leadership and innovation in the subscription economy.

Executive
 

Recurly appoints Schurk as Chief Revenue Officer - Advanced Television

Recurly has appointed Matt Schurk as Chief Revenue Officer to lead its global sales organization. Schurk, previously CRO at Auctane, brings a focus on scalable growth and customer-centric strategies. His appointment aligns with Recurly's ongoing product innovation and market expansion efforts.

Product
 

Recurly Launches Next Era of AI-Powered Subscription Growth to Meet Soaring Global Demand

Recurly has launched its Fall Release, introducing Recurly Compass, an AI-powered subscription strategist designed to enhance subscriber growth and retention. This release includes over 30 new features, such as AI-driven decision-making, tailored retention strategies, and expanded global payment options. Recurly aims to transform subscriber management by providing proactive tools to optimize revenue and subscriber engagement.

Executive
 

Recurly Appoints Jemima Bowden as its First Chief Human Resources ...

Recurly has appointed Jemima Bowden as its first Chief Human Resources Officer. Bowden, with over 20 years of experience in global technology and SaaS businesses, previously served as CHRO at Quorum Software. This strategic hire highlights Recurly's focus on enhancing employee experience amid its rapid expansion.

Recurly, Inc. Profile

Company Name

Recurly, Inc.

Company Website

https://recurly.com/

Year Founded

2009

HQ Location

400 Alabama St. Suite 202 San Francisco, CA 94110

Employees

101-250

Social

Financials

SERIES B