Recurly Overview

Recurly transforms subscription management with a platform that handles recurring billing and integrates seamlessly with ERP, CRM, and payment systems. Businesses can scale effortlessly, tapping into new revenue streams without limits. Recurly's compatibility with fraud and tax solutions ensures secure and compliant transactions. High-growth brands rely on Recurly to retain subscribers and drive efficiency, making it a trusted choice for managing subscription-based revenue.

Use Cases

Customers recommend Subscription Management, Billing And Invoice Management, Communication Management, as the business use cases that they have been most satisfied with while using Recurly.

Other use cases:

  • Workflow Management
  • Engagement Management
  • Contact List Management
  • Promotion Management
  • Content Management
  • Lifetime Value Management
  • Customer Feedback Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Recurly.

Other priorities:

  • Increase Sales & Revenue
  • Increase Customer Life Time Value
  • Launch New Products
  • Build Brand Awareness
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Grow Market Share
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Improve Efficiency
  • Manage Risk
  • Establish Thought Leadership
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Recurly Use-Cases and Business Priorities: Customer Satisfaction Data

Recurly works with different mediums / channels such as E-Mail. and Mobile.

Recurly's features include Dashboard, Personalization, Feedback Surveys, etc. and Recurly support capabilities include 24/7 Support, Phone Support, Chat Support, etc. also Recurly analytics capabilities include Analytics, and Custom Reports.

Reviews

"We investigated several billing options, and Recurly clearly stood out from the rest. Recurly has a simple, intuitive product, a friendly approach, and reasonable pricing. And most importantly, Recurly was designed for subscription businesses like o...urs." - Szymon Klimczak

Recurly, Chargebee Subscription Management, Mews, ChargeOver, Workiva, etc., all belong to a category of solutions that help Revenue Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Recurly is the best subscription management software and recurring billing platform, compatible with leading ERP, CRM, payment gateways, fraud, and tax solutions. It simplifies subscription and billing processes.

Popular Business Setting

for Recurly

Top Industries

  • Internet
  • Computer Software
  • Information Technology and Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Recurly is popular in Internet, Computer Software, and Information Technology And Services and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Recurly Use Cases

How does Recurly facilitate Subscription Management?

How can Recurly optimize your Billing And Invoice Management Workflow?

How does Recurly facilitate Communication Management?

What makes Recurly ideal for Workflow Management?

What benefits does Recurly offer for Engagement Management?

50+ more Business Use Cases

10 buyers and buying teams have used Cuspera to assess how well Recurly solved their Revenue Management needs. Cuspera uses 2081 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Recurly testimonial

Szymon Klimczak

CMO

LiveChat

We investigated several billing options, and Recurly clearly stood out from the rest. Recurly has a simple, intuitive product, a friendly approach, and reasonable pricing. And most importantly, Recurly was designed for subscription businesses like ours. Testimonial By Szymon Klimczak
Recurly testimonial

Ally Flinn

Web Editor

The Cook Political Report

Recurly is the one we recommend. We prefer their API, and their documentation is better too. This is the platform that's going to work better for you. Testimonial By Ally Flinn
Recurly testimonial

Anton Jusufi

Director of Product Management

FabFitFun

One of the key reasons why we're able to get where we are is that we are very fast to react and also very flexible. Recurly plays a huge part in that. Testimonial By Anton Jusufi
CUSTOMERS TESTIMONIALS
Recurly testimonial

Szymon Klimczak

CMO

LiveChat

We investigated several billing options, and Recurly clearly stood out from the rest. Recurly has a simple, intuitive product, a friendly approach, and reasonable pricing. And most importantly, Recurly was designed for subscription businesses like ours. Testimonial By Szymon Klimczak
Recurly testimonial

Ally Flinn

Web Editor

The Cook Political Report

Recurly is the one we recommend. We prefer their API, and their documentation is better too. This is the platform that's going to work better for you. Testimonial By Ally Flinn
Recurly testimonial

Anton Jusufi

Director of Product Management

FabFitFun

One of the key reasons why we're able to get where we are is that we are very fast to react and also very flexible. Recurly plays a huge part in that. Testimonial By Anton Jusufi

Case Studies

Publishing

CASE STUDY The Cook Political Report

The Cook Political Report used Recurly to improve its subscription business. Before Recurly, they only offered yearly subscriptions that did not auto-renew, and payments were manual and confusing. Re...curly provided easier payment options, more flexibility, and automated processes. This made it simpler for subscribers to pay and helped Cook Political manage different subscriber needs. The platform was chosen for its strong API and good documentation.

Consumer Goods

CASE STUDY PupBox

Recurly helped PupBox solve problems with inflexible billing and high churn. PupBox switched from upfront payments to monthly billing for longer-term plans using Recurly. This made it easier for cust...omers to choose longer subscriptions. PupBox saw more new customers and better retention. Flexible promotions and payment options also improved marketing and business results. PupBox could test plans and promotions to find the best way to grow.

Information Technology and Services

CASE STUDY Pipefy

Pipefy used Recurly to manage its subscription billing and grow its subscriber base. The company enabled self-service account creation with Recurly’s Hosted Payment Pages, letting subscribers sign up... anytime without sales help. This helped Pipefy focus on larger accounts and save resources. Over a third of new subscribers joined through Hosted Payment Pages in the last three months. Recurly’s dunning management tools helped Pipefy increase its average recovery rate from 38% to over 70%.

Marketing and Advertising

CASE STUDY Tailor Brands

Recurly helps Tailor Brands manage their subscription-based branding platform. Tailor Brands needed flexible payment models, an easy-to-use API, and a great user experience. They chose Recurly for it...s flexible payments, intuitive API, and strong dunning process. Recurly also supports over 30 currencies, helping Tailor Brands expand globally. This support lets Tailor Brands accept local payments and grow their customer base worldwide.

Information Technology and Services

CASE STUDY GatherContent

GatherContent used Recurly to manage their subscription billing. As a startup, they needed a simple and secure solution for recurring billing. Recurly let them quickly create and test new pricing pla...ns. They used Recurly's coupon feature to track marketing campaigns and reward customers. The Account Updater and dunning features helped them recover revenue and reduce manual work for their support team.

Marketing and Advertising

CASE STUDY Audiense

Audiense used Recurly to manage its subscription billing as it grew rapidly. Before Recurly, Audiense struggled with complex invoicing and tracking using a custom PayPal system. Recurly provided a se...cure and scalable solution that fit their needs. With Recurly, Audiense improved customer experience and managed thousands of customers without increasing team size. Audiense could quickly sign up new customers and scale efficiently.

Frequently Asked Questions(FAQ)

for Recurly

What is Recurly?

Recurly is a subscription management platform delivering unrivaled results to smart brands. It handles all the complexities of subscription billing and recurring payments. It helps to enhance customer relationships and improve ROI.

Recurly integrates with enterprise solutions like Salesforce, NetSuite, and Avalara to provide efficiencies, reduce operating costs, and deliver a more satisfying customer experience.

It creates an unlimited number of subscription plans which support a variety of billing scenarios, payment plans, and business needs. Its analytics provides an overview of the subscriber, plan and revenue data, along with KPIs and trend analysis that helps to take action to improve on business every day.

What is Recurly used for?

Recurly is a Revenue Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Subscription Management, Billing And Invoice Management and Communication Management .

What are the top features of Recurly?

Dashboard, Personalization and Feedback surveys are some of the top features of Recurly.

Who uses Recurly?

Recurly is used by Internet, Computer Software and Information Technology And Services among other industries.

What are Recurly alternatives?

Chargebee Subscription Management, Mews, ChargeOver and Workiva are popular alternatives for Recurly.

Where is Recurly located?

Recurly is headquartered at 400 Alabama St. Suite 202 San Francisco, CA 94110.
lightning

Peers used Recurly for subscription management and billing and invoice management

Recurly Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (15)
Analytics

3.75/5 ★

Read Reviews (167)
Custom Reports

3.47/5 ★

Read Reviews (286)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (15)
Analytics

3.75/5 ★

Read Reviews (167)
Custom Reports

3.47/5 ★

Read Reviews (286)

Software Failure Risk Guidance

?

for Recurly

Overall Risk Meter

Low Medium High

Top Failure Risks for Recurly

Recurly, Inc. News

M&A

Recurly Announces Strategic Acquisitions of Redfast and Prive to Accelerate the Future of Subscription Growth

Recurly has acquired Redfast and Prive to enhance its subscription management and recurring billing platform. These acquisitions aim to accelerate subscription growth by integrating advanced subscriber engagement and commerce capabilities. The move strengthens Recurlys position in the subscription software market, expanding its product offerings for digital businesses seeking to optimize recurring revenue.

M&A

Recurly Acquires Redfast and Prive to Ramp Up Its Commerce, Retention Tools

Recurly has acquired Redfast (now Recurly Engage) and Prive (now Recurly Commerce) to expand its subscription management platform with enhanced subscriber engagement and commerce automation. Redfast CEO Rajeev Raman joins Recurly to lead Engage, while Prives founders serve as advisors during integration.

Executive

Recurly Appoints Industry Leader Priya Lakshminarayanan as Chief Product Officer to Drive Next-Generation Subscription Platform Innovation - Yahoo Finance

Recurly has appointed Priya Lakshminarayanan as Chief Product Officer to enhance its subscription platform innovations.

Product

Recurly Unveils Suite of AI-Driven Tools to Accelerate Subscriber Growth and Elevate Subscriber Experience - Silicon Canals

Recurly introduces AI tools to boost subscriber growth and improve user experience.

Recurly, Inc. Profile

Company Name

Recurly, Inc.

Company Website

https://recurly.com/

Year Founded

2009

HQ Location

400 Alabama St. Suite 202 San Francisco, CA 94110

Employees

101-250

Social

Financials

SERIES B