Recurly Overview

Recurly transforms subscription management with a platform that handles recurring billing and integrates seamlessly with ERP, CRM, and payment systems. Businesses can scale effortlessly, tapping into new revenue streams without limits. Recurly's compatibility with fraud and tax solutions ensures secure and compliant transactions. High-growth brands rely on Recurly to retain subscribers and drive efficiency, making it a trusted choice for managing subscription-based revenue.

Use Cases

Customers recommend Subscription Management, Billing And Invoice Management, Communication Management, as the business use cases that they have been most satisfied with while using Recurly.

Other use cases:

  • Workflow Management
  • Engagement Management
  • Contact List Management
  • Promotion Management
  • Content Management
  • Lifetime Value Management
  • Customer Feedback Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Recurly.

Other priorities:

  • Increase Sales & Revenue
  • Increase Customer Life Time Value
  • Launch New Products
  • Build Brand Awareness
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Grow Market Share
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Improve Efficiency
  • Manage Risk
  • Establish Thought Leadership
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Recurly Use-Cases and Business Priorities: Customer Satisfaction Data

Recurly works with different mediums / channels such as E-Mail. and Mobile.

Recurly's features include Dashboard, Personalization, Feedback Surveys, etc. and Recurly support capabilities include 24/7 Support, Phone Support, Chat Support, etc. also Recurly analytics capabilities include Analytics, and Custom Reports.

Reviews

"Recurly’s automated and scalable billing workflows help increase efficiencies in our finance processes. Our finance and accounting teams now have access to clean data with clear audit trails for accurate and efficient reporting." - Devin Loftis

Recurly, Chargebee Subscription Management, Mews, ChargeOver, Workiva, etc., all belong to a category of solutions that help Revenue Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Recurly is the best subscription management software and recurring billing platform, compatible with leading ERP, CRM, payment gateways, fraud, and tax solutions. It simplifies subscription and billing processes.

Popular Business Setting

for Recurly

Top Industries

  • Internet
  • Computer Software
  • Information Technology and Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Recurly is popular in Internet, Computer Software, and Information Technology And Services and is widely used by Mid Market, Enterprise, and Small Business.

Recurly Customer wins, Customer success stories, Case studies

What solutions does Recurly provide for Subscription Management?

What solutions does Recurly provide for Billing And Invoice Management?

What benefits does Recurly offer for Communication Management?

What Are the key features of Recurly for Workflow Management?

How efficiently Does Recurly manage your Engagement Management?

10 buyers and buying teams have used Cuspera to assess how well Recurly solved their Revenue Management needs. Cuspera uses 2081 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.

CUSTOMERS TESTIMONIALS
Recurly testimonial

Devin Loftis

Chief Technology Officer

WineDirect
Recurly’s automated and scalable billing workflows help increase efficiencies in our finance processes. Our finance and accounting teams now have access to clean data with clear audit trails for accurate and efficient reporting. Testimonial By Devin Loftis
Recurly testimonial

Mark Row

VP of Product

Sittercity
We thought that Recurly was a really good fit for our business model, and we also liked that it had modern technology—a powerful and flexible API, and a clean, intuitive interface. Testimonial By Mark Row
Recurly testimonial

Waifa Chau

CFO

Birdeye
We don’t want to waste money on a plethora of tools that are only used by a handful of people—we’d rather spend on things that drive value for our customers and employees. Testimonial By Waifa Chau
CUSTOMERS TESTIMONIALS
Recurly testimonial

Devin Loftis

Chief Technology Officer

WineDirect
Recurly’s automated and scalable billing workflows help increase efficiencies in our finance processes. Our finance and accounting teams now have access to clean data with clear audit trails for accurate and efficient reporting. Testimonial By Devin Loftis
Recurly testimonial

Mark Row

VP of Product

Sittercity
We thought that Recurly was a really good fit for our business model, and we also liked that it had modern technology—a powerful and flexible API, and a clean, intuitive interface. Testimonial By Mark Row
Recurly testimonial

Waifa Chau

CFO

Birdeye
We don’t want to waste money on a plethora of tools that are only used by a handful of people—we’d rather spend on things that drive value for our customers and employees. Testimonial By Waifa Chau

Twitch - Entertainment

Recurly helped Twitch manage its subscription payments. Twitch chose Recurly for its simple API, responsive support, and strong scaling technology. The integration was fast and easy, taking less than... a day. Twitch saved time and resources by using Recurly instead of building a system from scratch. Customer service improved and Twitch could focus more on its products.

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Resource Guru - Information Technology And Services

Resource Guru used Recurly for their subscription billing needs. They chose Recurly over building their own system to save time and money. Recurly provided features like dunning management, multi-cur...rency support, VAT compliance, and strong API integration. Resource Guru found Recurly reliable and easy to use, helping them focus on team scheduling and growth. The company praised Recurly's customer service and plans to expand their use of Recurly features.

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Powtoon - Computer Software

Recurly helped Powtoon move from a legacy payment system to a scalable subscription platform. Powtoon needed to avoid losing subscribers and required advanced features for global growth. Recurly enab...led a fast migration and provided tools for complex subscription management. When Powtoon faced a 90% signup decline due to fraud, Recurly's solution reduced it to 19% almost overnight. This improved payment processes and supported Powtoon's continued expansion.

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Tailor Brands - Marketing And Advertising

Recurly helps Tailor Brands manage their subscription-based branding platform. Tailor Brands needed flexible payment models, an easy-to-use API, and a great user experience. They chose Recurly for it...s flexible payments, intuitive API, and strong dunning process. Recurly also supports over 30 currencies, helping Tailor Brands expand globally. This support lets Tailor Brands accept local payments and grow their customer base worldwide.

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Lucid Software - Computer Software

Recurly helped Lucid Software move from a freemium model to a successful global subscription business. Lucid needed a way to track users, manage subscription plans, and process payments as it grew. R...ecurly provided a unified platform for subscription management, payment processing, and compliance. This partnership supported Lucid’s rapid global growth and improved the subscriber experience. Lucid now serves over 100 million users in 180 countries.

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WineDirect - Consumer Goods

Recurly automates subscription billing for WineDirect. WineDirect serves over 1,800 wineries with direct-to-consumer wine software. Recurly's platform streamlines billing, automates invoices, and pro...vides clean data for finance teams. Automated decline management and account updater features help recover up to 70% of failed renewals. WineDirect saves time and reduces manual work with Recurly's scalable workflows.

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Frequently Asked Questions(FAQ)

for Recurly

What is Recurly?

Recurly is a subscription management platform delivering unrivaled results to smart brands. It handles all the complexities of subscription billing and recurring payments. It helps to enhance customer relationships and improve ROI.

Recurly integrates with enterprise solutions like Salesforce, NetSuite, and Avalara to provide efficiencies, reduce operating costs, and deliver a more satisfying customer experience.

It creates an unlimited number of subscription plans which support a variety of billing scenarios, payment plans, and business needs. Its analytics provides an overview of the subscriber, plan and revenue data, along with KPIs and trend analysis that helps to take action to improve on business every day.

What is Recurly used for?

Recurly is a Revenue Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Subscription Management, Billing And Invoice Management and Communication Management .

What are the top features of Recurly?

Dashboard, Personalization and Feedback surveys are some of the top features of Recurly.

Who uses Recurly?

Recurly is used by Internet, Computer Software and Information Technology And Services among other industries.

What are Recurly alternatives?

Chargebee Subscription Management, Mews, ChargeOver and Workiva are popular alternatives for Recurly.

Where is Recurly located?

Recurly is headquartered at 400 Alabama St. Suite 202 San Francisco, CA 94110.
lightning

Peers used Recurly for subscription management and billing and invoice management

Recurly Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (15)
Analytics

3.75/5 ★

Read Reviews (167)
Custom Reports

3.47/5 ★

Read Reviews (286)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (15)
Analytics

3.75/5 ★

Read Reviews (167)
Custom Reports

3.47/5 ★

Read Reviews (286)

Software Failure Risk Guidance

?

for Recurly

Overall Risk Meter

Low Medium High

Top Failure Risks for Recurly

Recurly, Inc. News

Executive

Recurly appoints Schurk as Chief Revenue Officer - Advanced Television

Recurly has appointed Matt Schurk as Chief Revenue Officer to lead its global sales organization. Schurk, previously CRO at Auctane, brings a focus on scalable growth and customer-centric strategies. His appointment aligns with Recurly's ongoing product innovation and market expansion efforts.

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Product

Recurly Launches Next Era of AI-Powered Subscription Growth to Meet Soaring Global Demand

Recurly has launched its Fall Release, introducing Recurly Compass, an AI-powered subscription strategist designed to enhance subscriber growth and retention. This release includes over 30 new features, such as AI-driven decision-making, tailored retention strategies, and expanded global payment options. Recurly aims to transform subscriber management by providing proactive tools to optimize revenue and subscriber engagement.

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Executive

Recurly Appoints Jemima Bowden as its First Chief Human Resources ...

Recurly has appointed Jemima Bowden as its first Chief Human Resources Officer. Bowden, with over 20 years of experience in global technology and SaaS businesses, previously served as CHRO at Quorum Software. This strategic hire highlights Recurly's focus on enhancing employee experience amid its rapid expansion.

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Executive

Recurly Appoints Jemima Bowden as Chief Human Resources Officer - citybiz

Recurly has appointed Jemima Bowden as its first Chief Human Resources Officer. With over 20 years of experience in tech and SaaS, Bowden will lead Recurly's global people strategy, focusing on talent acquisition, culture, and diversity. This strategic hire supports Recurly's growth and commitment to enhancing employee experience.

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Recurly, Inc. Profile

Company Name

Recurly, Inc.

Company Website

https://recurly.com/

Year Founded

2009

HQ Location

400 Alabama St. Suite 202 San Francisco, CA 94110

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

SERIES B