Recurly Overview

Recurly transforms subscription management with a platform that handles recurring billing and integrates seamlessly with ERP, CRM, and payment systems. Businesses can scale effortlessly, tapping into new revenue streams without limits. Recurly's compatibility with fraud and tax solutions ensures secure and compliant transactions. High-growth brands rely on Recurly to retain subscribers and drive efficiency, making it a trusted choice for managing subscription-based revenue.

Use Cases

Customers recommend Subscription Management, Billing And Invoice Management, Communication Management, as the business use cases that they have been most satisfied with while using Recurly.

Other use cases:

  • Workflow Management
  • Engagement Management
  • Contact List Management
  • Promotion Management
  • Content Management
  • Lifetime Value Management
  • Customer Feedback Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Recurly.

Other priorities:

  • Increase Sales & Revenue
  • Increase Customer Life Time Value
  • Launch New Products
  • Build Brand Awareness
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Grow Market Share
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Improve Efficiency
  • Manage Risk
  • Establish Thought Leadership
See all business priorities See less business priorities

Recurly Use-Cases and Business Priorities: Customer Satisfaction Data

Recurly works with different mediums / channels such as E-Mail. and Mobile.

Recurly's features include Dashboard, Personalization, Feedback Surveys, etc. and Recurly support capabilities include 24/7 Support, Phone Support, Chat Support, etc. also Recurly analytics capabilities include Analytics, and Custom Reports.

Reviews

"We needed flexible payment models, and not all the platforms had that. We knew we needed a platform with an intuitive and easy-to-use API. It was also really important that the platform offers an exceptional user experience, both for customers and o...ur staff." - Maayan Kotler

Recurly, Chargebee Subscription Management, Mews, ChargeOver, Workiva, etc., all belong to a category of solutions that help Revenue Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Recurly is the best subscription management software and recurring billing platform, compatible with leading ERP, CRM, payment gateways, fraud, and tax solutions. It simplifies subscription and billing processes.

Popular Business Setting

for Recurly

Top Industries

  • Internet
  • Computer Software
  • Information Technology and Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Recurly is popular in Internet, Computer Software, and Information Technology And Services and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Recurly Use Cases

What Are the key features of Recurly for Subscription Management?

What solutions does Recurly provide for Billing And Invoice Management?

How does Recurly address your Communication Management Challenges?

Why is Recurly the best choice for Workflow Management?

How efficiently Does Recurly manage your Engagement Management?

10 buyers and buying teams have used Cuspera to assess how well Recurly solved their Revenue Management needs. Cuspera uses 2081 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Recurly testimonial

Maayan Kotler

VP of Marketing

Tailor Brands

We needed flexible payment models, and not all the platforms had that. We knew we needed a platform with an intuitive and easy-to-use API. It was also really important that the platform offers an exceptional user experience, both for customers and our staff. Testimonial By Maayan Kotler
Recurly testimonial

Szymon Klimczak

CMO

LiveChat

We investigated several billing options, and Recurly clearly stood out from the rest. Recurly has a simple, intuitive product, a friendly approach, and reasonable pricing. And most importantly, Recurly was designed for subscription businesses like ours. Testimonial By Szymon Klimczak
Recurly testimonial

Andrew Eisele

CFO

JW Player

Best-in-class dunning and an effective means to ensure successful payments on every invoice are critical capabilities. And to be scalable, we need to do all this in a low-touch way. Recurly is an invaluable tool for us in these efforts, providing key information and tools to our sales team. Testimonial By Andrew Eisele
CUSTOMERS TESTIMONIALS
Recurly testimonial

Maayan Kotler

VP of Marketing

Tailor Brands

We needed flexible payment models, and not all the platforms had that. We knew we needed a platform with an intuitive and easy-to-use API. It was also really important that the platform offers an exceptional user experience, both for customers and our staff. Testimonial By Maayan Kotler
Recurly testimonial

Szymon Klimczak

CMO

LiveChat

We investigated several billing options, and Recurly clearly stood out from the rest. Recurly has a simple, intuitive product, a friendly approach, and reasonable pricing. And most importantly, Recurly was designed for subscription businesses like ours. Testimonial By Szymon Klimczak
Recurly testimonial

Andrew Eisele

CFO

JW Player

Best-in-class dunning and an effective means to ensure successful payments on every invoice are critical capabilities. And to be scalable, we need to do all this in a low-touch way. Recurly is an invaluable tool for us in these efforts, providing key information and tools to our sales team. Testimonial By Andrew Eisele

Case Studies

Consumer Goods

CASE STUDY WineDirect

Recurly automates subscription billing for WineDirect. WineDirect serves over 1,800 wineries with direct-to-consumer wine software. Recurly's platform streamlines billing, automates invoices, and pro...vides clean data for finance teams. Automated decline management and account updater features help recover up to 70% of failed renewals. WineDirect saves time and reduces manual work with Recurly's scalable workflows.

Education

CASE STUDY TeacherVision

TeacherVision used Recurly to improve its subscription business. The company wanted better data and analytics to track conversion rates and reduce churn. With Recurly, TeacherVision saved 56% of at-r...isk invoices in six months and cut involuntary churn to less than 1%. The team can now test plans and pricing easily. Recurly's analytics and global payment support help TeacherVision grow and scale.

Computer Software

CASE STUDY MarketMuse

Recurly helped MarketMuse grow new subscribers with smart promotions and automated billing. MarketMuse used Recurly to create partner and website coupons, making signups easier and faster. Before Rec...urly, manual processes and missed expirations caused lost revenue. With Recurly, MarketMuse tested free trials and flexible coupons, leading to a big spike in new users. The team also improved onboarding and referral programs using Recurly codes.

Computer Software

CASE STUDY Output

Recurly helped Output cut credit card declines by 45%. Output, a music software company, switched from WooCommerce to Recurly to fix high payment decline rates. The SaaS model let Output offer freque...nt updates and boost customer engagement. Recurly's advanced payment management and retry features made payments more reliable. Output saw more signups and a better customer experience after using Recurly.

Computer Software

CASE STUDY Copper

Recurly helps Copper manage subscription billing and reduce churn. Copper uses Recurly’s flexible billing models to offer different plans and pricing. During the COVID-19 pandemic, Recurly enabled Co...pper to provide flexible payment options for customers. Copper relies on Recurly’s Revenue Optimization Engine to prevent involuntary churn and recover revenue. Integrations with NetSuite, Avalara, Stripe, Snowflake, and Looker streamline accounting and forecasting. Copper reports greater efficiency and a better customer experience with Recurly.

Information Technology and Services

CASE STUDY Birdeye

Recurly helps Birdeye manage subscription billing and reduce churn. Birdeye chose Recurly for its easy-to-use platform and strong integration with their tech stack. Recurly’s Account Updater keeps pa...yment details current, helping recover lost revenue. Birdeye uses Recurly’s Salesforce integration for efficient customer management. The solution supports Birdeye’s rapid growth and focus on customer value.

Frequently Asked Questions(FAQ)

for Recurly

What is Recurly?

Recurly is a subscription management platform delivering unrivaled results to smart brands. It handles all the complexities of subscription billing and recurring payments. It helps to enhance customer relationships and improve ROI.

Recurly integrates with enterprise solutions like Salesforce, NetSuite, and Avalara to provide efficiencies, reduce operating costs, and deliver a more satisfying customer experience.

It creates an unlimited number of subscription plans which support a variety of billing scenarios, payment plans, and business needs. Its analytics provides an overview of the subscriber, plan and revenue data, along with KPIs and trend analysis that helps to take action to improve on business every day.

What is Recurly used for?

Recurly is a Revenue Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Subscription Management, Billing And Invoice Management and Communication Management .

What are the top features of Recurly?

Dashboard, Personalization and Feedback surveys are some of the top features of Recurly.

Who uses Recurly?

Recurly is used by Internet, Computer Software and Information Technology And Services among other industries.

What are Recurly alternatives?

Chargebee Subscription Management, Mews, ChargeOver and Workiva are popular alternatives for Recurly.

Where is Recurly located?

Recurly is headquartered at 400 Alabama St. Suite 202 San Francisco, CA 94110.
lightning

Peers used Recurly for subscription management and billing and invoice management

Recurly Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (15)
Analytics

3.75/5 ★

Read Reviews (167)
Custom Reports

3.47/5 ★

Read Reviews (286)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (15)
Analytics

3.75/5 ★

Read Reviews (167)
Custom Reports

3.47/5 ★

Read Reviews (286)

Software Failure Risk Guidance

?

for Recurly

Overall Risk Meter

Low Medium High

Top Failure Risks for Recurly

Recurly, Inc. News

Executive

Recurly Appoints Jemima Bowden as Chief Human Resources Officer - citybiz

Recurly has appointed Jemima Bowden as its first Chief Human Resources Officer. With over 20 years of experience in tech and SaaS, Bowden will lead Recurly's global people strategy, focusing on talent acquisition, culture, and diversity. This strategic hire supports Recurly's growth and commitment to enhancing employee experience.

Executive

Recurly hires finance chief - BizWest

Recurly, a subscription-management software company, has appointed Eric Steele as its new chief financial officer. Steele, formerly CFO at Paytronix Systems Inc., joins Recurly to support its growth strategy and enhance its leadership in the industry. CEO Joe Rohrlich praised Steele's strategic leadership and experience in driving sustainable growth.

Executive

Subscription management platform specialist Recurly names Eric Steele as its new Chief Financial Officer - Retail Technology Innovation Hub

Recurly has appointed Eric Steele as its new Chief Financial Officer. Steele, who previously served as CFO at Paytronix, will oversee financial strategy and operations at Recurly. His appointment follows Recurly's recent acquisitions of Redfast and Prive, as the company aims to scale AI, automation, and global growth.

M&A

Recurly Announces Strategic Acquisitions of Redfast and Prive to Accelerate the Future of Subscription Growth

Recurly has acquired Redfast and Prive to enhance its subscription management and recurring billing platform. These acquisitions aim to accelerate subscription growth by integrating advanced subscriber engagement and commerce capabilities. The move strengthens Recurlys position in the subscription software market, expanding its product offerings for digital businesses seeking to optimize recurring revenue.

Recurly, Inc. Profile

Company Name

Recurly, Inc.

Company Website

https://recurly.com/

Year Founded

2009

HQ Location

400 Alabama St. Suite 202 San Francisco, CA 94110

Employees

101-250

Social

Financials

SERIES B