Recurly Overview

Recurly transforms subscription management with a platform that handles recurring billing and integrates seamlessly with ERP, CRM, and payment systems. Businesses can scale effortlessly, tapping into new revenue streams without limits. Recurly's compatibility with fraud and tax solutions ensures secure and compliant transactions. High-growth brands rely on Recurly to retain subscribers and drive efficiency, making it a trusted choice for managing subscription-based revenue.

Use Cases

Customers recommend Subscription Management, Billing And Invoice Management, Communication Management, as the business use cases that they have been most satisfied with while using Recurly.

Other use cases:

  • Workflow Management
  • Engagement Management
  • Contact List Management
  • Promotion Management
  • Content Management
  • Lifetime Value Management
  • Customer Feedback Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Recurly.

Other priorities:

  • Increase Sales & Revenue
  • Increase Customer Life Time Value
  • Launch New Products
  • Build Brand Awareness
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Grow Market Share
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Improve Efficiency
  • Manage Risk
  • Establish Thought Leadership
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Recurly Use-Cases and Business Priorities: Customer Satisfaction Data

Recurly works with different mediums / channels such as E-Mail. and Mobile.

Recurly's features include Dashboard, Personalization, Feedback Surveys, etc. and Recurly support capabilities include 24/7 Support, Phone Support, Chat Support, etc. also Recurly analytics capabilities include Analytics, and Custom Reports.

Reviews

"One of the key reasons why we're able to get where we are is that we are very fast to react and also very flexible. Recurly plays a huge part in that." - Anton Jusufi

Recurly, Chargebee Subscription Management, Mews, ChargeOver, Workiva, etc., all belong to a category of solutions that help Revenue Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Recurly is the best subscription management software and recurring billing platform, compatible with leading ERP, CRM, payment gateways, fraud, and tax solutions. It simplifies subscription and billing processes.

Popular Business Setting

for Recurly

Top Industries

  • Internet
  • Computer Software
  • Information Technology and Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Recurly is popular in Internet, Computer Software, and Information Technology And Services and is widely used by Mid Market, Enterprise, and Small Business.

Recurly Customer wins, Customer success stories, Case studies

How does Recurly address your Subscription Management Challenges?

How does Recurly facilitate Billing And Invoice Management?

How does Recurly address your Communication Management Challenges?

How can Recurly enhance your Workflow Management process?

Why is Recurly the best choice for Engagement Management?

10 buyers and buying teams have used Cuspera to assess how well Recurly solved their Revenue Management needs. Cuspera uses 2081 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.

CUSTOMERS TESTIMONIALS
Recurly testimonial

Anton Jusufi

Director of Product Management

FabFitFun
One of the key reasons why we're able to get where we are is that we are very fast to react and also very flexible. Recurly plays a huge part in that. Testimonial By Anton Jusufi
Recurly testimonial

Mark Row

VP of Product

Sittercity
We thought that Recurly was a really good fit for our business model, and we also liked that it had modern technology—a powerful and flexible API, and a clean, intuitive interface. Testimonial By Mark Row
Recurly testimonial

John Thorton

CEO

Black Propeller
The flexibility to use the payment gateway of your choice or even multiple payment gateways alone makes Recurly worth the investment. The savings in processing fees vs. Stripe more than covers the difference in cost. Testimonial By John Thorton
CUSTOMERS TESTIMONIALS
Recurly testimonial

Anton Jusufi

Director of Product Management

FabFitFun
One of the key reasons why we're able to get where we are is that we are very fast to react and also very flexible. Recurly plays a huge part in that. Testimonial By Anton Jusufi
Recurly testimonial

Mark Row

VP of Product

Sittercity
We thought that Recurly was a really good fit for our business model, and we also liked that it had modern technology—a powerful and flexible API, and a clean, intuitive interface. Testimonial By Mark Row
Recurly testimonial

John Thorton

CEO

Black Propeller
The flexibility to use the payment gateway of your choice or even multiple payment gateways alone makes Recurly worth the investment. The savings in processing fees vs. Stripe more than covers the difference in cost. Testimonial By John Thorton

PandaDoc - Computer Software - Computer Software

PandaDoc used Recurly to automate billing and reconciliation. Manual reconciliation time dropped from three days to one. Support tickets fell by 50%. The new system lets PandaDoc map payments to spec...ific accounts. This cut errors and freed up the finance team for higher-value work. PandaDoc now has a flexible billing setup that supports future growth.

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Unbounce - Marketing And Advertising - Marketing and Advertising

Unbounce used Recurly to reduce involuntary churn from failed payments. Before Recurly, 20% of Unbounce's cancellations were due to billing errors or expired cards. Recurly's Revenue Optimization Eng...ine automated revenue recovery and provided insights for targeted customer outreach. Unbounce saw a 19% year-over-year increase in recovered revenue. Half of failed accounts were recovered within two days. The team also improved PCI compliance and personalized customer experiences.

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Paramount+ (formerly CBS Interactive) - Entertainment - Entertainment

Recurly helped Paramount+ unify subscription billing across all digital properties. The platform made payments simple and consistent for subscribers. Paramount+ valued Recurly's fast implementation, ...ease of use, and strong customer support. The unified system improved PCI compliance and risk management. Teams became more efficient and shared knowledge. Recurly ensured stable performance during major content launches and high-traffic events.

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Lucid Software - Computer Software - Computer Software

Recurly helped Lucid Software turn its freemium product into a global subscription business. Lucid used Recurly to manage billing, payments, and compliance for over 100 million users in 180+ countrie...s. The unified platform enabled real-time payment validation, automated dunning, and tax compliance. Lucid streamlined both DTC and B2B operations, integrating with Salesforce and Avalara. With Recurly, Lucid scaled to serve 99% of the Fortune 500.

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Audiense - Marketing And Advertising - Marketing and Advertising

Recurly helped Audiense manage rapid growth by streamlining subscription billing and customer invoicing. Audiense used Recurly to handle thousands of customers on flexible plans, reducing administrat...ive work and improving customer experience. The platform enabled quick, accurate customer setup and billing, supporting expansion into new EU markets. Audiense maintained team size while growing their customer base, thanks to Recurly's easy integration and VAT expertise.

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Userlike - Computer Software - Computer Software

Userlike used Recurly for global subscription management and billing. The company needed a flexible solution to support international growth and reduce churn. Recurly's pause functionality helped ret...ain 20% of customers who considered canceling. Userlike doubled signups in 9 months during 2020. Localization and content marketing also fueled Userlike's expansion.

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Frequently Asked Questions(FAQ)

for Recurly

What is Recurly?

Recurly is a subscription management platform delivering unrivaled results to smart brands. It handles all the complexities of subscription billing and recurring payments. It helps to enhance customer relationships and improve ROI.

Recurly integrates with enterprise solutions like Salesforce, NetSuite, and Avalara to provide efficiencies, reduce operating costs, and deliver a more satisfying customer experience.

It creates an unlimited number of subscription plans which support a variety of billing scenarios, payment plans, and business needs. Its analytics provides an overview of the subscriber, plan and revenue data, along with KPIs and trend analysis that helps to take action to improve on business every day.

What is Recurly used for?

Recurly is a Revenue Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Subscription Management, Billing And Invoice Management and Communication Management .

What are the top features of Recurly?

Dashboard, Personalization and Feedback surveys are some of the top features of Recurly.

Who uses Recurly?

Recurly is used by Internet, Computer Software and Information Technology And Services among other industries.

What are Recurly alternatives?

Chargebee Subscription Management, Mews, ChargeOver and Workiva are popular alternatives for Recurly.

Where is Recurly located?

Recurly is headquartered at 400 Alabama St. Suite 202 San Francisco, CA 94110.
lightning

Peers used Recurly for subscription management and billing and invoice management

Recurly Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (15)
Analytics

3.75/5 ★

Read Reviews (167)
Custom Reports

3.47/5 ★

Read Reviews (286)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (15)
Analytics

3.75/5 ★

Read Reviews (167)
Custom Reports

3.47/5 ★

Read Reviews (286)

Software Failure Risk Guidance

?

for Recurly

Overall Risk Meter

Low Medium High

Top Failure Risks for Recurly

Recurly, Inc. News

Executive

Recurly Appoints Growth and Category-Building Leader Suzin Wold as Chief Marketing Officer

Recurly has appointed Suzin Wold as Chief Marketing Officer to lead its global marketing strategy, brand positioning, and go-to-market execution. Wold, with over 25 years of experience in high-growth technology companies, is recognized for building data-driven marketing organizations. Her appointment highlights Recurly's commitment to leadership and innovation in the subscription economy.

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Executive

Recurly Appoints Growth and Category-Building Leader Suzin Wold as Chief Marketing Officer - FinancialContent

Recurly has appointed Suzin Wold as Chief Marketing Officer. Wold, with over 25 years of experience in high-growth technology companies, will lead Recurly's global marketing strategy and brand positioning. Her appointment highlights Recurly's commitment to leadership and innovation in the subscription economy.

Read more →
Executive

Recurly appoints Schurk as Chief Revenue Officer - Advanced Television

Recurly has appointed Matt Schurk as Chief Revenue Officer to lead its global sales organization. Schurk, previously CRO at Auctane, brings a focus on scalable growth and customer-centric strategies. His appointment aligns with Recurly's ongoing product innovation and market expansion efforts.

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Product

Recurly Launches Next Era of AI-Powered Subscription Growth to Meet Soaring Global Demand

Recurly has launched its Fall Release, introducing Recurly Compass, an AI-powered subscription strategist designed to enhance subscriber growth and retention. This release includes over 30 new features, such as AI-driven decision-making, tailored retention strategies, and expanded global payment options. Recurly aims to transform subscriber management by providing proactive tools to optimize revenue and subscriber engagement.

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Recurly, Inc. Profile

Company Name

Recurly, Inc.

Company Website

https://recurly.com/

Year Founded

2009

HQ Location

400 Alabama St. Suite 202 San Francisco, CA 94110

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

SERIES B