Reputation Social Suite Overview

Reputation Social Suite, an intelligent social media marketing platform, enhances customer relationships through real-time monitoring, compliance content, and actionable analysis. It offers features like campaign monitoring, competitor tracking, and audience interaction.

Use Cases

Customers recommend Social Media Management, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using Reputation Social Suite.

Other use cases:

  • Content Management
  • Helpdesk Management
  • Collaboration
  • Campaign Management
  • Social Media Marketing
  • Market Research
  • Reputation Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Reputation Social Suite.

Other priorities:

  • Improve Digital And Social Presence
  • Improve Brand Engagement
  • Increase Sales & Revenue
  • Build Brand Awareness
  • Improve ROI
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Increase Customer Life Time Value
  • Scale Best Practices
  • Launch New Products
  • Manage Risk
  • Improve Visibility
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Reputation Social Suite Use-Cases and Business Priorities: Customer Satisfaction Data

Reputation Social Suite works with different mediums / channels such as Social Media.

Reputation Social Suite's features include Dashboard, Alerts: Popups & Notifications, Live Monitoring, etc. and Reputation Social Suite support capabilities include AI Powered, Phone Support, Email Support, etc. also Reputation Social Suite analytics capabilities include Analytics, and Custom Reports.

Reviews

"...If you are trying to track social media for bigger companies it is really expensive...." Peer review by Colin Argyle

Peer review evidence (same sources as the product rating summary)

"...It allows us to quickly analyze social media trends and greatly deepens our expertise in key issue areas...." Peer review by Verified User, Administrator in Marketing, Marketing and Advertising
"...If you need a social media monitoring service, NUVI is the gold standard...." Peer review by Agency
"...Another way to engage with your customers is to make sure your website and listings look good...." Online Reputation Management

Reputation Social Suite, Renderforest Video, Walls.io, Missinglettr, Statusbrew, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Reputation Social Suite

Top Industries

  • Marketing and Advertising
  • Education
  • Internet

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Reputation Social Suite is popular in Marketing And Advertising, Education, and Internet and is widely used by Small Business, Mid Market, and Enterprise.

Reputation Social Suite Customer wins, Customer success stories, Case studies

How efficiently Does Reputation Social Suite manage your Social Media Management?

Why is Reputation Social Suite the best choice for Communication Management?

How can Reputation Social Suite optimize your Engagement Management Workflow?

How does Reputation Social Suite address your Content Management Challenges?

How efficiently Does Reputation Social Suite manage your Helpdesk Management?

11 buyers and buying teams have used Cuspera to assess how well Reputation Social Suite solved their Social Media Marketing needs. Cuspera uses 4758 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

 

Virtua Health - Hospital & Health Care - Large

Marlton, USA

Virtua Health used Reputation to improve their online presence and patient experience. They updated and optimized physician listings, leading to over 25 million impressions. Website clicks increased ...by 186%. Actions on listings rose by 134%, surpassing 1 million. Monthly clicks for directions to physician locations jumped by 500%. Virtua Health also used insights reporting to make better decisions for patients.

 

Kia Motors UK - Automotive - Large

London, UK

Kia Motors UK used Reputation to improve its customer experience program. The company managed more customer touchpoints and boosted vehicle sales. Kia saw a big increase in UK market share. By focusi...ng on advocacy, Kia achieved a 40% rise in AI search citations. Reputation helped Kia become one of the top automotive brands in Britain.

 

USA Properties Fund - Real Estate - Medium

Roseville, USA

USA Properties Fund used Reputation to manage and improve online reviews for over 85 affordable housing communities. They automated feedback collection and standardized property listings, achieving 9...9.4% listing accuracy. The company increased its average star rating by 19% to 4.4 and collected over 4,600 resident surveys in 2022. Reputation's tools helped them monitor reviews, respond quickly, and gain insights from resident feedback. This data guided upgrades and improved resident satisfaction across their portfolio.

 

Tortilla - Restaurants - Medium

London, UK

Tortilla used the Reputation platform to manage online reviews and business listings. They saw a 262% increase in review volume and improved their star rating from 4.3 to 4.7 in one year. Listing acc...uracy reached 99.3%, and online listing views rose by 38%. Tortilla now generates almost twice as many 5-star reviews as its nearest competitor. The platform helped both marketing and operations teams control the brand’s online reputation and gain insights into customer experience.

 

Storage Asset Management - Real Estate - Medium

York, USA

Storage Asset Management used Reputation to centralize messaging and automate Google Business responses. After implementing Reputation’s Inbox and Messaging, SAM saw a 65% year-over-year increase in ...Google review volume and gained 2,500+ sales leads. The company also handled 5,500+ more messages and improved response times with automated replies. These tools helped SAM manage communications across 500+ locations and boosted their SEO and customer engagement.

 

Spherion Staffing - Human Resources - Large

Atlanta, USA

Spherion Staffing used the Reputation platform to boost its review volume by nearly 50% across 215 franchise locations. The company maintained a high average review rating of 4.8 from 2021 to 2022, e...ven as review volume grew. Positive review volume increased from 84% in 2018 to 98% in 2022. Spherion's Reputation Score rose from the low 600s to the mid-700s, helping it achieve 13% higher growth than competitors. The platform enabled franchisees to easily manage and respond to reviews, driving local market success.

Reputation Social Suite

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Reputation Social Suite

What is Reputation Social Suite?

Reputation Social Suite is a social media marketing platform that can listen, plan, publish, engage, analyze, locate, review, and capture leads to create better customer experiences. It helps to enhance customer relationships and improve digital and social presence.

Reputation Social Suite an intelligent, intuitive, and real-time social listening platform, also helps to provide instantly compliant content in a mobile App, drives the customer experience strategy with collaborative planning, actionable analysis to perfect strategy, and many more.

Some of its features include real-time monitoring, identifying opportunities, monitoring campaigns, compliance enabled, content management, interacting with the audience meaningfully, enterprise monitoring, competitor tracking, and so on.

What is Reputation Social Suite used for?

Reputation Social Suite is a Social Media Marketing Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Social Media Management, Communication Management and Engagement Management .

What are the top features of Reputation Social Suite?

Dashboard, Alerts: popups & Notifications and Live monitoring are some of the top features of Reputation Social Suite.

Who uses Reputation Social Suite?

Reputation Social Suite is used by Marketing And Advertising, Education and Internet among other industries.

What are Reputation Social Suite alternatives?

Renderforest Video, Walls.Io, Missinglettr and Statusbrew are popular alternatives for Reputation Social Suite.

Where is Reputation Social Suite located?

Reputation Social Suite is headquartered at 2100 Copenhagen, Denmark Denmark.
lightning

Peers used Reputation Social Suite for social media management and communication management

Reputation Social Suite Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.85/5

Read Reviews (15)
Analytics

4.63/5

Read Reviews (456)
Custom Reports

4.59/5

Read Reviews (927)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.85/5

Read Reviews (15)
Analytics

4.63/5

Read Reviews (456)
Custom Reports

4.59/5

Read Reviews (927)

Software Failure Risk Guidance

?

for Reputation Social Suite

Overall Risk Meter

Low Medium High

Top Failure Risks for Reputation Social Suite

Reputation.com, Inc News

Product

ReputationUP Announces AI Search Reputation Governance Model Led by ...

ReputationUP has launched an AI Search Reputation Governance Model to address AI-related reputation risks. Led by Andrea Baggio, the model helps companies manage reputation risks from AI-generated answers, focusing on governance rather than control. It includes six operational workstreams to identify and manage material information risks, ensuring companies are prepared for AI Search impacts.

Product

Reputation Launches GEO Readiness Audit for AI Search Visibility

Reputation has launched the GEO Readiness Audit, a tool designed to help multi-location brands improve their visibility in AI-generated search results. The audit assesses brand profiles and AI search readiness, providing prioritized actions to enhance discoverability. It builds on Reputation's existing AI visibility capabilities, offering insights into how AI engines interpret and recommend brands.

Product

Reputation Launches GEO Readiness Audit to Help Brands Measure and ...

Reputation has launched the GEO Readiness Audit, a tool designed to help multi-location brands improve their visibility in AI-generated search results. This new assessment evaluates how AI engines interpret and recommend brands, providing prioritized actions to enhance discoverability and trust. The tool is part of Reputation's broader AI visibility capabilities, including AI Reputation Manager and Location Pages 2.0.

Product

Reputation Launches AI Platform That Puts Enterprise Brands in Control ...

Reputation has launched a new AI platform designed to empower enterprise brands by enhancing their control over reputation management. This platform leverages advanced AI capabilities to provide businesses with deeper insights and more effective tools for managing their brand reputation.

Reputation.com, Inc Profile

Company Name

Reputation.com, Inc

Company Website

//reputation.com

Year Founded

2006

HQ Location

2100 Copenhagen, Denmark Denmark

Employees

251-500

Social

Financials

PRIVATE