Reputation Social Suite Overview

Reputation Social Suite, an intelligent social media marketing platform, enhances customer relationships through real-time monitoring, compliance content, and actionable analysis. It offers features like campaign monitoring, competitor tracking, and audience interaction.

Use Cases

Customers recommend Social Media Management, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using Reputation Social Suite.

Other use cases:

  • Content Management
  • Helpdesk Management
  • Collaboration
  • Campaign Management
  • Social Media Marketing
  • Market Research
  • Reputation Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Reputation Social Suite.

Other priorities:

  • Improve Digital And Social Presence
  • Improve Brand Engagement
  • Increase Sales & Revenue
  • Build Brand Awareness
  • Improve ROI
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Increase Customer Life Time Value
  • Scale Best Practices
  • Launch New Products
  • Manage Risk
  • Improve Visibility
See all business priorities See less business priorities

Reputation Social Suite Use-Cases and Business Priorities: Customer Satisfaction Data

Reputation Social Suite works with different mediums / channels such as Social Media.

Reputation Social Suite's features include Dashboard, Alerts: Popups & Notifications, Live Monitoring, etc. and Reputation Social Suite support capabilities include AI Powered, Phone Support, Email Support, etc. also Reputation Social Suite analytics capabilities include Analytics, and Custom Reports.

Reviews

"...I'm primarily using NUVI for the following: * brand monitoring * tracking shifts in sentiment as a means of measuring creative effectiveness * audience profiling * influencer identification * influencer ranking * channel monitoring My company does a lot of social listening work...." Peer review by Josh v., Marketing and Advertising

Reputation Social Suite, Renderforest Video, Walls.io, Missinglettr, Statusbrew, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Reputation Social Suite

Top Industries

  • Marketing and Advertising
  • Education
  • Internet

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Reputation Social Suite is popular in Marketing And Advertising, Education, and Internet and is widely used by Small Business, Mid Market, and Enterprise.

Reputation Social Suite Customer wins, Customer success stories, Case studies

How does Reputation Social Suite facilitate Social Media Management?

What benefits does Reputation Social Suite offer for Communication Management?

What benefits does Reputation Social Suite offer for Engagement Management?

How does Reputation Social Suite address your Content Management Challenges?

Why is Reputation Social Suite the best choice for Helpdesk Management?

11 buyers and buying teams have used Cuspera to assess how well Reputation Social Suite solved their Social Media Marketing needs. Cuspera uses 4758 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

Ed Napleton Automotive Group - Automotive

Reputation’s Journey Insights helped Ed Napleton Automotive Group manage unstructured customer feedback. They connected reviews and surveys to each step of the customer journey. In 12 months, they ga...ined over 5,000 new Google reviews and raised their average star rating from 4.6 to 4.7. The group reached a 99% review response rate. This clarity sped up their customer experience goals by 18 months.

Read on →

Intermountain Health - Hospital & Health Care - Very Large

Reputation helped Intermountain Health triple organic leads and boost review volume by 510% in one year. The healthcare provider used Reputation’s platform and Reviews solution to launch an SMS-based... review request program. Their average star rating jumped from 3.7 to 4.5 in weeks, and positive review share rose from 78% to 88%. Intermountain Health improved online visibility, search rankings, and patient engagement with scalable review management and business listings tools.

Read on →

Spherion Staffing - Human Resources - Large

Reputation helped Spherion Staffing unify reputation management across 200 locations. Before, review activity was inconsistent and scattered. With Reputation, Spherion empowered local owners, ran con...tests, and held monthly workshops. They reached a 4.9-star Google rating, up from their starting point. Spherion now uses Reputation Score to track engagement and motivate teams with rewards.

Read on →

NKC Health - Hospital & Health Care - Medium

Reputation helped NKC Health boost their online ratings from 3.3 to 4.8 stars in under a year. They grew reviews from 464 to 5,103 by automating reputation management and incentivizing provider feedb...ack. Their Rep Score jumped from 256 to 678, beating their year-end goal by six months. NKC Health now uses Reputation to monitor feedback, respond to negative reviews, and drive patient trust. The platform supports their marketing and operational teams with clear metrics and analytics.

Read on →

Acceptance Insurance - Insurance

Acceptance Insurance used Reputation to improve their online brand reputation. They unified their review and listing management across 300 locations and over 700 agents. From 2020 to 2023, they incre...ased their annual review volume by 27%. Their average star rating reached 4.8. 91% of their locations scored 800 or higher in Rep Score. They also saw a 72% increase in listing views, 22% more phone calls, 52% more clicks to directions, and 65% more clicks to their website.

Read on →

Childbase Partnership - Education - Large

Reputation helped Childbase Partnership, an employee-owned nursery group, boost review volume by 27% on Daynurseries and 104% on Google. The platform increased conversion rates to 'clicks to directio...ns' by 13.3% and raised their Reputation Score by 112 points, now 70 points above the industry average. Childbase consolidated feedback, broke down silos, and improved customer and employee experience across 45 UK sites. The group achieved a 4.9-star rating using Reputation’s modular platform for reviews, surveys, and listings.

Read on →

Reputation Social Suite

Video Thumbnail

Frequently Asked Questions(FAQ)

for Reputation Social Suite

What is Reputation Social Suite?

Reputation Social Suite is a social media marketing platform that can listen, plan, publish, engage, analyze, locate, review, and capture leads to create better customer experiences. It helps to enhance customer relationships and improve digital and social presence.

Reputation Social Suite an intelligent, intuitive, and real-time social listening platform, also helps to provide instantly compliant content in a mobile App, drives the customer experience strategy with collaborative planning, actionable analysis to perfect strategy, and many more.

Some of its features include real-time monitoring, identifying opportunities, monitoring campaigns, compliance enabled, content management, interacting with the audience meaningfully, enterprise monitoring, competitor tracking, and so on.

What is Reputation Social Suite used for?

Reputation Social Suite is a Social Media Marketing Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Social Media Management, Communication Management and Engagement Management .

What are the top features of Reputation Social Suite?

Dashboard, Alerts: popups & Notifications and Live monitoring are some of the top features of Reputation Social Suite.

Who uses Reputation Social Suite?

Reputation Social Suite is used by Marketing And Advertising, Education and Internet among other industries.

What are Reputation Social Suite alternatives?

Renderforest Video, Walls.Io, Missinglettr and Statusbrew are popular alternatives for Reputation Social Suite.

Where is Reputation Social Suite located?

Reputation Social Suite is headquartered at 2100 Copenhagen, Denmark Denmark.
lightning

Peers used Reputation Social Suite for social media management and communication management

Reputation Social Suite Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.85/5 ★

Read Reviews (15)
Analytics

4.63/5 ★

Read Reviews (456)
Custom Reports

4.59/5 ★

Read Reviews (927)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.85/5 ★

Read Reviews (15)
Analytics

4.63/5 ★

Read Reviews (456)
Custom Reports

4.59/5 ★

Read Reviews (927)

Software Failure Risk Guidance

?

for Reputation Social Suite

Overall Risk Meter

Low Medium High

Top Failure Risks for Reputation Social Suite

Reputation.com, Inc News

Awards

Reputation Earns Two Prestigious Industry Awards: Named Power Partner By Inc. Magazine and Certified as Great Place to Work - Reputation

Reputation has been recognized with two industry awards: the Inc. Power Partner Award and the Great Place to Work Certification. These accolades highlight Reputation's market leadership and strong company culture. The Inc. Power Partner Award acknowledges its excellence in supporting entrepreneurs, while the Great Place to Work Certification reflects positive employee feedback on the company's work environment.

Read more →
Executive

Reputation Appoints New CTO To Spearhead AI Product Innovation - Reputation

Reputation has appointed Shantanu Sarkar as its new Chief Technology Officer to drive AI product innovation. Sarkar, with extensive experience in AI, ML, and SaaS, will lead the company's product strategy to enhance its reputation performance platform and AI-backed Reputation Score. His expertise aims to support Reputation's growth and innovation in reputation management.

Read more →
Executive

Reputation Grows Leadership Team, Adding a New Chief Customer Officer and First-Ever Head of Artificial Intelligence - Reputation

Reputation has expanded its leadership team by appointing Pam Dodrill as Chief Customer Officer to enhance customer experience and Brad Null as Head of Artificial Intelligence to drive AI innovation. Dodrill brings over 25 years of SaaS experience, while Null returns to advance Reputation's AI-driven platform solutions.

Read more →
Product

Reputation Expands Platform to Deliver Deeper Customer Insights and Greater Business Impact - Reputation

Reputation has expanded its platform with new features to enhance customer insights and business impact. The update includes Local Search Insights for improved local SEO, Item-Level Feedback for detailed survey data, and AI Reputation Manager for real-time brand perception analysis. These enhancements aim to bridge brand perception gaps and leverage AI for comprehensive insights.

Read more →

Reputation.com, Inc Profile

Company Name

Reputation.com, Inc

Company Website

//reputation.com

Year Founded

2006

HQ Location

2100 Copenhagen, Denmark Denmark

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

PRIVATE