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Salesforce Lightning: Use-Cases, Insights and Reviews | 2024 Cuspera

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Salesforce Lightning Overview

Salesforce Lightning boosts productivity and optimizes operations. Apps can be built quickly to enhance sales and CRM efficiency.

Use Cases

Customers recommend Workflow Management, Engagement Management, Advertisement, as the business use cases that they have been most satisfied with while using Salesforce Lightning.

Other use cases:

Sending & Publishing Communications
Campaign Management
Training & Onboarding
Lead Tracking
Forecasting
Social Media Analytics
Business Development

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Business Priorities

Acquire Customers and Improve ROI are the most popular business priorities that customers and associates have achieved using Salesforce Lightning.

Other priorities:

Increase Sales & Revenue
Enhance Customer Relationships
Enter New Markets Internationally Or Locally
Scale Best Practices
Grow Market Share
Improve Stakeholder Relations
Improve Efficiency
Launch New Products
Improve Digital And Social Presence
Improve Internal Communications
Improve Brand Engagement
Establish Thought Leadership

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Salesforce Lightning Use-Cases and Business Priorities: Customer Satisfaction Data

Salesforce Lightning works with different mediums / channels such as E-Mail. Mobile. User Generated Content etc.

Salesforce Lightning's features include Recording, Dashboard, Personalization, etc. and Salesforce Lightning support capabilities include AI Powered, Chat Support, Phone Support, etc. also Salesforce Lightning analytics capabilities include Analytics, and Custom Reports.

Reviews

"...The chatter feature makes it easy to interact with other users...." Peer review by User in Building Materials, Construction

Salesforce Lightning, Veloxy, ClearSlide Platform, Vymo, TextExpander, etc., all belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Salesforce Lightning

Top Industries

Computer Software
Information Technology and Services
Human Resources

Popular in

Small Business
Large Enterprise
Mid Market

Salesforce Lightning is popular in Computer Software, Information Technology And Services, and Human Resources and is widely used by Small Business, Large Enterprise, and Mid Market.

Comprehensive Insights on Salesforce Lightning Use Cases

How efficiently Does Salesforce Lightning manage your Workflow Management?

How can Salesforce Lightning optimize your Engagement Management Workflow?

How does Salesforce Lightning address your Advertisement Challenges?

How can Salesforce Lightning optimize your Sending & Publishing Communications Workflow?

Why is Salesforce Lightning the best choice for Campaign Management?

32+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Salesforce Lightning solved their Sales Enablement needs. Cuspera uses 824 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
BACA Systems	NA	CASE STUDY BACA Systems Learn how the company will unlock all of its data with Data Cloud and boost sales efficiency with Einstein 1 Sales. Read More
Baptist Health South Florida	NA	CASE STUDY Baptist Health South Florida Learn how the healthcare provider turns disparate data into a complete patient view at scale. Read More
AGI Marketing and Advertising	Marketing and Advertising	CASE STUDY AGI AGI Helps Bridge the Gap From Farm To Table With Salesforce Read More

Frequently Asked Questions(FAQ)

for Salesforce Lightning

What is Salesforce Lightning?

Lightning is a reimagined Salesforce platform for boosting productivity and sales optimization that can be used by the Sales, Marketing and other customer facing teams. It can be deployed in small and medium sized businesses, non-profits and start-ups in industries such as Manufacturing, Healthcare, Financial Services, Hospitality and more.

Lightning features include tools for making selling easier, enhancing productivity, and personalized customer service. It enables optimization of business operations enabling accuracy in business performance metrics data, better insight into sales pipeline and service operations, and increased user engagement.

Lightning also includes a quick app building tool that can be used by anyone in the team for building apps without having to use code, thus saving developer time for product customizations. Lightning’s AI engine enables accuracy in outcome predictions, generation of insights, automation of tasks, and next steps recommendations.

What is Salesforce Lightning used for?

Salesforce Lightning is a Sales Enablement Software mainly used by its customers to Acquire Customers and Improve ROI by Workflow Management, Engagement Management and Advertisement .