Salesforce Lightning Overview
Salesforce Lightning boosts productivity and optimizes operations. Apps can be built quickly to enhance sales and CRM efficiency.
Use Cases
Customers recommend Workflow Management, Engagement Management, Advertisement, as the business use cases that they have been most satisfied with while using Salesforce Lightning.
Business Priorities
Acquire Customers and Improve ROI are the most popular business priorities that customers and associates have achieved using Salesforce Lightning.
Salesforce Lightning Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce Lightning works with different mediums / channels such as E-Mail. Mobile. User Generated Content etc.
Salesforce Lightning's features include Recording, Dashboard, Personalization, etc. and Salesforce Lightning support capabilities include AI Powered, Chat Support, Phone Support, etc. also Salesforce Lightning analytics capabilities include Analytics, and Custom Reports.
Reviews
"...We were able to standardize workflows across offices, allowing us to shift resources between offices to accommodate work...." Peer review by Matthew K.
Salesforce Lightning, Veloxy, ClearSlide Platform, Vymo, TextExpander, etc., all belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce Lightning
Top Industries
- Computer Software
- Information Technology and Services
- Human Resources
Popular in
- Small Business
- Large Enterprise
- Mid Market
Salesforce Lightning is popular in Computer Software, Information Technology And Services, and Human Resources and is widely used by Small Business, Large Enterprise, and Mid Market.
Comprehensive Insights on Salesforce Lightning Use Cases
How can Salesforce Lightning enhance your Workflow Management process?
How does Salesforce Lightning address your Engagement Management Challenges?
Why is Salesforce Lightning the best choice for Advertisement?
How can Salesforce Lightning enhance your Sending & Publishing Communications process?
How efficiently Does Salesforce Lightning manage your Campaign Management?
32+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Salesforce Lightning solved their Sales Enablement needs. Cuspera uses 824 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Marketing and Advertising
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Marketing and Advertising |
CASE STUDY AGIRead More |
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NA |
CASE STUDY Baptist Health South FloridaRead More |
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NA |
CASE STUDY DevolutionsRead More |
Frequently Asked Questions(FAQ)
for Salesforce Lightning
What is Salesforce Lightning?
Lightning is a reimagined Salesforce platform for boosting productivity and sales optimization that can be used by the Sales, Marketing and other customer facing teams. It can be deployed in small and medium sized businesses, non-profits and start-ups in industries such as Manufacturing, Healthcare, Financial Services, Hospitality and more.
Lightning features include tools for making selling easier, enhancing productivity, and personalized customer service. It enables optimization of business operations enabling accuracy in business performance metrics data, better insight into sales pipeline and service operations, and increased user engagement.
Lightning also includes a quick app building tool that can be used by anyone in the team for building apps without having to use code, thus saving developer time for product customizations. Lightning’s AI engine enables accuracy in outcome predictions, generation of insights, automation of tasks, and next steps recommendations.
What is Salesforce Lightning used for?
What are the top features of Salesforce Lightning?
Who uses Salesforce Lightning?
What are Salesforce Lightning alternatives?
Where is Salesforce Lightning located?
Peers used Salesforce Lightning for workflow management and engagement management
Salesforce Lightning Competitors
Salesforce Lightning Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (10) |
| Analytics | Read Reviews (36) |
| Custom Reports | Read Reviews (159) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (10) |
| Analytics | Read Reviews (36) |
| Custom Reports | Read Reviews (159) |
Salesforce Lightning Integrations
Salesforce Lightning integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce Lightning
Software Failure Risk Guidance
?for Salesforce Lightning
Overall Risk Meter
Top Failure Risks for Salesforce Lightning
Salesforce, Inc. News
Salesforce rolls out its latest 'digital labor' AI tools - Tech Brew
Salesforce introduces Agentforce 2.0, an AI platform with new skills for digital labor, enhancing marketing and sales tasks. It integrates with Slack and is adopted by companies like Accenture and IBM.
Agentforce Goes Industry-Specific as Salesforce Releases an Agent Skills Library for Retailers
Salesforce released Agentforce for Retail, an AI skills library to help retailers enhance customer service and automate processes like order management and appointment scheduling.
How Sentosa Development Corporation's transformed guest experiences with Salesforce CRM
Sentosa Development Corporation improved guest experiences using Salesforce CRM, enhancing customer interactions and service efficiency.
Salesforce, Inc. Feeds
Salesforce.com (CRM) Q3 Earnings Lag Estimates - MSN
Salesforce.com reported lower-than-expected earnings for the third quarter.
Salesforce (CRM) Q3 2025 Earnings Call Transcript - The Motley Fool
Salesforce's Q3 2025 earnings call transcript discusses financial results and performance.
Salesforce Reports Strong Q3 Fiscal 2025 Results - TipRanks
Salesforce reported strong financial results for the third quarter of fiscal year 2025.
Salesforce, Inc. Profile
HQ Location
415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States
Employees
10001+
Social
Financials
IPO
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