Saysimple Overview

Saysimple consolidates diverse messaging channels into a unified platform, enhancing customer engagement through streamlined communication. This omnichannel solution integrates seamlessly across business operations, ensuring efficient and cohesive customer interactions. By centralizing communication, Saysimple reduces complexity, allowing businesses to focus on strategic growth and customer satisfaction. The platform's automation capabilities save time, fostering a more responsive and agile service environment. Suitable for various industries, Saysimple supports organizations in maintaining consistent and effective dialogue with their customers, ultimately driving retention and loyalty. A key differentiator is its ability to handle all communication needs within a single interface, simplifying management and improving overall communication efficiency.

Use Cases

Customers recommend Communication Management, Contact List Management, Engagement Management, as the business use cases that they have been most satisfied with while using Saysimple.

Other use cases:

  • Onboarding
  • Social Media Analytics
  • Workflow Management
  • Touchpoint Management
  • Measuring Customer Satisfaction
  • Collaboration
  • Channel Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Saysimple.

Other priorities:

  • Improve Efficiency
  • Improve ROI
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Saysimple Use-Cases and Business Priorities: Customer Satisfaction Data

Saysimple works with different mediums / channels such as Chat. Whatsapp. and E-Mail.

Saysimple's features include Templates, Dashboard, and Alerts: Popups & Notifications. and Saysimple support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Saysimple analytics capabilities include Analytics, and Custom Reports.

Saysimple, Qualified, Continually, Ada, Verint Messaging, etc., all belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Saysimple streamlines all messaging channels into one platform. Communications are effectively managed with this omnichannel customer communication platform.

Comprehensive Insights on Saysimple Use Cases

How can Saysimple optimize your Communication Management Workflow?

Why is Saysimple the best choice for Contact List Management?

How efficiently Does Saysimple manage your Engagement Management?

Why is Saysimple the best choice for Onboarding?

10+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Saysimple solved their Conversational Marketing needs. Cuspera uses 228 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.

Case Studies

Wholesale

CASE STUDY Spectrum Security Products

Saysimple Inbox helped Spectrum Security Products improve customer communication. The company needed a secure and efficient way to talk with customers, especially for technical support. They chose Sa...ysimple for its centralized WhatsApp platform and strong analytics. The platform made communication faster, more organized, and more professional. Spectrum Security now handles all customer messages in one place, making their support process better and more secure.

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Hospitality

CASE STUDY Pean Holiday Park

Saysimple Engage helped Pean Holiday Park use WhatsApp to boost bookings. The challenge was to scale personal communication and increase reservations. Pean used WhatsApp broadcasting with Saysimple E...ngage to send early booking promotions. They achieved a 6% conversion rate, with 150 new bookings from 2,500 messages. Integration with Zapier and Hostaway allowed for personalized guest messages and faster responses. WhatsApp became their main sales channel, making guest contact easier and saving staff time.

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Wholesale

CASE STUDY Sjaak van der Vijver

Saysimple platform helped Sjaak van der Vijver centralize and streamline customer service. The company faced chaotic communication and time-consuming processes using an old CRM. With Saysimple, all W...hatsApp, email, and webform messages are managed in one place. Multiple users can handle chats or assign them automatically. Customer contact shifted from phone calls to fast WhatsApp replies. The team now enjoys more stability and better customer relationships. Customer complaints are easier to manage and agreements are recorded centrally.

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Hospitality

CASE STUDY Vakantiepark Pean

Saysimple Engage helped Vakantiepark Pean use WhatsApp for personal guest communication and sales. The park wanted to scale WhatsApp to get more bookings. With Saysimple Engage, they sent early booki...ng offers to 2,500 contacts and got 150 new reservations, a 6% conversion rate. Integration with Zapier and Hostaway let them send personalized messages and automate guest journeys. Guests now get fast answers and easy access to services through WhatsApp.

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Construction

CASE STUDY Stukadoorsclub

Saysimple API helped Stukadoorsclub automate customer communication using WhatsApp. Before, the team managed jobs manually with spreadsheets and calls, causing stress and slow growth. With Saysimple,... they now send automated WhatsApp messages for every job step, from scheduling to aftercare. This cut down on customer questions and made operations up to 60% more efficient. Stukadoorsclub can now handle 60 to 65% more jobs with less workload and better customer satisfaction.

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Automotive

CASE STUDY Severs Breeman BMW & MINI

Saysimple's Call Deflection to WhatsApp helped Severs Breeman BMW & MINI reduce phone workload at their front desk. The company used QR codes and a phone menu to guide customers from calls to WhatsAp...p messaging. In the first month, they saved over 10 hours of telephony, with 658 minutes of phone contact avoided. Employees now handle customer questions more efficiently, and the process is less hectic. Severs Breeman plans to expand WhatsApp use for more customer communications in the future.

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WhatsApp Call Deflection Saysimple - NL

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Peers used Saysimple for communication management and contact list management

Saysimple Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.32/5 ★

Read Reviews (3)
Analytics

4.15/5 ★

Read Reviews (16)
Custom Reports

4.14/5 ★

Read Reviews (39)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.32/5 ★

Read Reviews (3)
Analytics

4.15/5 ★

Read Reviews (16)
Custom Reports

4.14/5 ★

Read Reviews (39)

Software Failure Risk Guidance

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for Saysimple

Overall Risk Meter

Low Medium High

Top Failure Risks for Saysimple

Say Simple B.V. Profile

Company Name

Say Simple B.V.

Company Website

https://saysimple.com/

HQ Location

Hulswitweg 14, Haarlem, 2031BG, NL

Employees

1-10

Social

Linkedin

Financials

PRIVATE