SentiOne Overview

Sentione's social media monitoring ensures customer satisfaction through a multi-channel solution. The customer journey is secured from attention to advocacy.

Use Cases

Customers recommend Engagement Management, Social Media Management, Communication Management, as the business use cases that they have been most satisfied with while using SentiOne.

Other use cases:

  • Content Management
  • Competitive Intelligence
  • Reputation Management
  • Generation Of New Leads
  • Advertisement
  • Customer Feedback Management
  • Campaign Management
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Business Priorities

Build Brand Awareness and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using SentiOne.

Other priorities:

  • Acquire Customers
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Improve ROI
  • Increase Sales & Revenue
  • Grow Market Share
  • Establish Thought Leadership
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Increase Customer Life Time Value
  • Improve Internal Communications
  • Improve Efficiency
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SentiOne Use-Cases and Business Priorities: Customer Satisfaction Data

SentiOne works with different mediums / channels such as Social Media, and E-Mail,

SentiOne's features include Personalization, Alerts: Popups & Notifications, Bot, etc.

Reviews

"...For me, SentiOne provides best social media monitoring on Polish market, with good sentiment analysis, quality and quantity of results...." Peer review by Mikołaj B, Marketing specialist

SentiOne, Talkwalker Analytics, Sprinklr Core, NetBase Quid, Reputation Social Suite, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for SentiOne

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Internet

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

SentiOne is popular in Marketing And Advertising, Information Technology And Services, and Internet and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on SentiOne Use Cases

How efficiently Does SentiOne manage your Engagement Management?

How does SentiOne facilitate Social Media Management?

How does SentiOne address your Communication Management Challenges?

What benefits does SentiOne offer for Content Management?

What makes SentiOne ideal for Competitive Intelligence?

50+ more Business Use Cases

17 buyers and buying teams have used Cuspera to assess how well SentiOne solved their Social Media Marketing needs. Cuspera uses 1970 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
SentiOne case study
Banking
Banking
CASE STUDY Alior Bank

Alior Bank Voice Bot Handles Nearly 100% of the Call Centre Traffic

Read More
SentiOne case study
Banking
Banking
CASE STUDY Alior Bank

Alior Bank Voice Bot Handles Nearly 100% of the Call Centre Traffic

Read More
SentiOne case study
Information Technology and Services
Information Technology and Services
CASE STUDY AirHelp

AirHelp reduced their response time by up to 65% with SentiOne React

Read More

Video

Intro to conversational AI and bot building session - webinar replay from SentiOne

Video Thumbnail

Frequently Asked Questions(FAQ)

for SentiOne

What is SentiOne?

SentiOne is a conversational AI platform that helps to boost the customer service from social listening tool to AI conversational voice bots and chatbots. It helps to improve digital and social presence and build brand awareness.

SentiOne helps to stay up-to-date with online listening and data analytics, join discussions with online customer service integration, and enhances customer service with multichannel AI automation.

Some of its features include, reach the target groups wherever they are, discover new sales opportunities, explore the value of audience insights, avoid social media crises, extend customer lifetime value, provide customer service of the future, get a competitive advantage and more.

What is SentiOne used for?

SentiOne is a Social Media Marketing Software mainly used by its customers to Build Brand Awareness and Enhance Customer Relationships by Engagement Management, Social Media Management and Communication Management .

What are the top features of SentiOne?

Personalization, Alerts: popups & Notifications and bot are some of the top features of SentiOne.

Who uses SentiOne?

SentiOne is used by Marketing And Advertising, Information Technology And Services and Internet among other industries.

What are SentiOne alternatives?

Talkwalker Analytics, Sprinklr Core, NetBase Quid and Reputation Social Suite are popular alternatives for SentiOne.

Where is SentiOne located?

SentiOne is headquartered at Gdansk, Pomorskie.
lightning

Peers used SentiOne for engagement management and social media management

SentiOne Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.54/5 ★

Read Reviews (117)
Analytics

4.68/5 ★

Read Reviews (190)
Custom Reports

4.53/5 ★

Read Reviews (196)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.54/5 ★

Read Reviews (117)
Analytics

4.68/5 ★

Read Reviews (190)
Custom Reports

4.53/5 ★

Read Reviews (196)

Software Failure Risk Guidance

?

for SentiOne

Overall Risk Meter

Low Medium High

Top Failure Risks for SentiOne

SentiOne Profile

Company Name

SentiOne

Company Website

https://sentione.com/

HQ Location

Gdansk, Pomorskie

Employees

51-100

Social

Financials

PRIVATE