ServisBOT Overview

ServisBOT offers AI-led automation and engagement using Conversational and Generative AI. Solutions are designed for security, compliance, and tailored business use cases.

Use Cases

Customers recommend Engagement Management, Helpdesk Management, Onboarding, as the business use cases that they have been most satisfied with while using ServisBOT.

Other use cases:

  • Proposal & Quote Management
  • Workflow Management
  • Customer Case Management
  • Conversion Management
  • Collaboration
  • Customise Loyalty Program
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using ServisBOT.

Other priorities:

  • Increase Sales & Revenue
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ServisBOT Use-Cases and Business Priorities: Customer Satisfaction Data

ServisBOT works with different mediums / channels such as Chat. and Games.

ServisBOT's features include Bot. and ServisBOT support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also ServisBOT analytics capabilities include Custom Reports, and Analytics.

ServisBOT, belong to a category of solutions that help Conversational Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on ServisBOT Use Cases

How efficiently Does ServisBOT manage your Engagement Management?

How efficiently Does ServisBOT manage your Onboarding?

Why is ServisBOT the best choice for Proposal & Quote Management?

6+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well ServisBOT solved their Conversational Intelligence needs. Cuspera uses 252 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Intelligence needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
ServisBOT case study
Banking
Banking
CASE STUDY Cenlar FSB

A 12% increase in borrower queries was resolved using a self-service chatbot, with 90% engagement, built and deployed in 30 days.

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ServisBOT case study
Banking
Banking
CASE STUDY Cenlar FSB

Cenlar FSB enhanced mortgage journeys using AI chatbots, improving customer service since 2020.

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ServisBOT case study
Banking
Banking
CASE STUDY Bank of Ireland Payment Acceptance (BOIPA/EVO)

17% of calls deflected, 70% bot engagement, and doubled productivity with ServisBOT's AI chatbot for BOIPA.

Read More

Video

Cenlar FSB Digitally Transforms Mortgage Journeys for Homeowners with Conversational AI

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Peers used ServisBOT for engagement management and helpdesk management

ServisBOT Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.20/5 ★

Read Reviews (51)
Custom Reports

4.01/5 ★

Read Reviews (27)
Analytics

3.42/5 ★

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.20/5 ★

Read Reviews (51)
Custom Reports

4.01/5 ★

Read Reviews (27)
Analytics

3.42/5 ★

Read Reviews (4)

Software Failure Risk Guidance

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for ServisBOT

Overall Risk Meter

Low Medium High

Top Failure Risks for ServisBOT

ServisBOT Feeds

A Discussion on Generative AI – Doing it Right, Doing it Safely

Following a recent webinar, hosted by National Mortgage News, that I had the pleasure of participating in with Josh Reicher, Chief Digital Officer of our client company, Cenlar FSB, a number of great discussion points around Generative AI implementations emerged.  I feel the highlights of our discussion about approaching AI initiatives in a safe and […]

The post A Discussion on Generative AI – Doing it Right, Doing it Safely appeared first on ServisBOT AI.

27/06/2024 - source

Putting Generative AI to work for More Automated Documentation Processing

Why Documentation is a Significant Challenge for Businesses Several industries rely heavily on documents, where the collection, data extraction, and processing of large volumes of varying documentation types are critical to their operations. At the same time documentation requirements can be burdensome and a significant cost driver. This blog explores the impact of Generative AI […]

The post Putting Generative AI to work for More Automated Documentation Processing appeared first on ServisBOT AI.

07/05/2024 - source

Security and Compliance Safeguards for Generative AI Enterprise Solutions

Enterprises Can’t Ignore Generative AI It’s impossible to ignore the significance of Artificial Intelligence (AI), especially Generative AI, and how it is going to shape the future of business. In PwC’s Annual Global CEO Survey conducted in 2023 it was revealed that:  “44% of US CEOs see Gen AI boosting profit this year [2023]. Generative […]

The post Security and Compliance Safeguards for Generative AI Enterprise Solutions appeared first on ServisBOT AI.

11/03/2024 - source

ServisBOT Profile

Company Name

ServisBOT

Company Website

https://servisbot.com/

HQ Location

Lexington, MA 02421

Employees

11-50

Social

Financials

SEED