Sinch SMS for Salesforce Overview

Mission Control transforms project management within Salesforce environments. It offers tools like time tracking, Gantt charts, and a Kanban whiteboard, enhancing task management efficiency. Businesses benefit from streamlined project oversight, ensuring tasks are completed on time and within scope. The integration with Salesforce provides a unified platform, reducing the need for multiple software solutions. This consolidation leads to improved collaboration and communication across teams. Additionally, the software's comprehensive suite of features supports diverse project needs, making it adaptable for various industry verticals. Mission Control's capabilities drive productivity and project success, offering a strategic advantage in managing complex workflows.

Use Cases

Customers recommend Engaging And Following Up, Workflow Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Sinch SMS for Salesforce.

Other use cases:

  • Lead Engagement
  • Contact List Management
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Business Priorities

Acquire Customers and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Sinch SMS for Salesforce.

Other priorities:

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Sinch SMS for Salesforce Use-Cases and Business Priorities: Customer Satisfaction Data

Sinch SMS for Salesforce works with different mediums / channels such as Text SMS.

Sinch SMS for Salesforce's features include Templates. and Sinch SMS for Salesforce support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Sinch SMS for Salesforce analytics capabilities include Custom Reports, and Analytics.

Reviews

"...We used Mercury SMS to send bulk text messages to parents and staff through SalesForce...." Peer review by Matt R, CEO

Sinch SMS for Salesforce, belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Aprika-Mercury-SMS enables personalized customer engagement via SMS in Salesforce CRM. Sinch MessageMedia Australia offers this service for effective communication.

Sinch SMS for Salesforce Customer wins, Customer success stories, Case studies

How does Sinch SMS for Salesforce facilitate Engaging And Following Up?

What solutions does Sinch SMS for Salesforce provide for Workflow Management?

CAPAnesthesia PC - Hospital & Health Care

Zapier SMS integration helped CAPAnesthesia PC improve their staff roster. The medical practice struggled with unclear on-call schedules and staff forgetting shifts. Using Zapier, they automated SMS ...notifications for on-call staff. This made the roster more transparent and efficient. Staff now know when they are scheduled. The solution reduced admin work and improved patient care.

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Family Quest Entertainment (FQE) - Entertainment

Sinch MessageMedia SMS for HubSpot helped Family Quest Entertainment (FQE) improve event attendance. FQE needed a way to automate and personalize messages to their audience. The SMS integration with ...HubSpot let FQE send targeted, timely texts using automated workflows. This made their outreach more direct and personal. FQE now keeps high engagement rates and reaches families with the right message at the right time.

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GoShare - Transport & Logistics

Sinch MessageMedia helped GoShare improve driver efficiency and customer engagement. GoShare needed a reliable SMS system that worked with Zoho CRM and had no downtime. Their old system often failed,... stopping all driver communication. With Sinch MessageMedia, GoShare now has stable messaging, better reporting, and smooth operations. This change supports their fast business growth and B2B focus.

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Marquis Software - Information Technology And Services

Marquis Software used SMS reminders to help US probation officers reduce parole no-shows. They integrated SMS reminders into their eOMIS system. This solution led to a 43% drop in missed parole appoi...ntments. The system improved appointment management for probation officers. Marquis Software showed how technology can help public safety teams.

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Milan Laser - Health, Wellness And Fitness

Sinch MessageMedia Mercury SMS for Salesforce helped Milan Laser automate client communications. The company faced slowdowns from manual phone calls for reminders and payment notifications. With SMS ...automation, Milan Laser now sends over 3,000 messages daily. They see a 50% average response rate. Accounts payable staff save 2 hours each day. The solution supports Milan Laser's rapid growth and improves customer satisfaction.

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Online lender specializing in small and medium-sized business loans - Financial Services

SMS for Zoho CRM helped an online lender speed up loan approvals. The lender serves small and medium businesses and has funded over $500 million. They needed faster ways to talk to customers and proc...ess loans. With SMS automation, most approvals now happen within hours, not weeks. The Head of Technology says customers often get approved by noon if they apply in the morning.

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Sinch SMS for Salesforce Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.57/5 ★

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.57/5 ★

Read Reviews (5)

Software Failure Risk Guidance

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for Sinch SMS for Salesforce

Top Failure Risks for Sinch SMS for Salesforce

MessageMedia USA Inc. News

M&A

MessageMedia strengthens app ecosystem with acquisition of Aprikas Mercury SMS, a Salesforce integration - Sinch MessageMedia Australia

MessageMedia has acquired Mercury SMS from Aprika, enhancing its app ecosystem with a Salesforce-integrated SMS platform. This acquisition allows Salesforce users to leverage MessageMedia's SMS capabilities for seamless two-way messaging and campaign delivery. The move strengthens MessageMedia's service offerings and supports its commitment to mobile customer engagement for its 65,000 customers globally.

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M&A

MessageMedia expands US footprint with acquisition of SimpleTexting - Sinch MessageMedia Australia

MessageMedia has expanded its presence in the US by acquiring SimpleTexting, a messaging platform with over 10,000 business customers. This acquisition enhances MessageMedia's North American market reach, now serving over 20,000 local businesses. The move aligns with MessageMedia's strategy to boost customer engagement through mobile messaging, leveraging SimpleTexting's platform and expertise.

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M&A

MessageMedia Acquires Smooth Messenger for Zoho CRM Australia

MessageMedia, Australia's largest messaging provider, has acquired Smooth Messenger, a text messaging app integrated with Zoho CRM. This acquisition aims to enhance MessageMedia's customer engagement solutions and expand its ecosystem integration. Smooth Messenger will be rebranded as SMS for Zoho CRM by Sinch MessageMedia, with its team joining MessageMedia to bolster R&D capabilities.

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Partnership

MessageMedia Announces Integration Into BigCommerce Platform to Streamline Two-Way Customer Engagement for Retailers - Sinch MessageMedia Australia

MessageMedia has launched an Early Access Program for its integration with BigCommerce, enhancing two-way SMS marketing for retailers. This integration allows BigCommerce merchants to use MessageMedia's messaging solutions for improved customer engagement and marketing efficiency. The partnership aims to streamline customer interactions and boost conversions through advanced features like mobile landing pages and automated messaging.

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MessageMedia USA Inc. Profile

Company Name

MessageMedia USA Inc.

Company Website

https://messagemedia.com/

HQ Location

367 Collins Street, Melbourne, VIC 3000, AU

Employees

51-100

Social

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Financials

PRIVATE