Sinch Overview
Sinch offers a global SMS API for business text messaging. Instant customer reach is enabled by scalable messaging services.
Use Cases
Customers recommend Engagement Management, Communication Management, Loyalty Management, as the business use cases that they have been most satisfied with while using Sinch.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Sinch.
Sinch Use-Cases and Business Priorities: Customer Satisfaction Data
Sinch works with different mediums / channels such as Mobile. and Text SMS.
Sinch's features include Personalization, Alerts: Popups & Notifications, Feedback Surveys, etc. and Sinch support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also Sinch analytics capabilities include Custom Reports, and Analytics.
Reviews
"In a short time, Sinch really understood our values and the Nationwide ethos. We have an open, honest, trusted relationship to build upon." - Simon Dixon
Sinch, SMS-iTâ„¢, Notificare, MailBot, DataCandy, etc., all belong to a category of solutions that help Customer Success Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Sinch
Top Industries
- Automotive
- Financial Services
- Internet
Popular in
- Enterprise
- Mid Market
- Large Enterprise
Sinch is popular in Automotive, Financial Services, and Internet and is widely used by Enterprise, Mid Market, and Large Enterprise.
Comprehensive Insights on Sinch Use Cases
How can Sinch enhance your Engagement Management process?
How efficiently Does Sinch manage your Communication Management?
How does Sinch address your Loyalty Management Challenges?
How efficiently Does Sinch manage your Campaign Management?
What benefits does Sinch offer for Channel Marketing?
22+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Sinch solved their Customer Success Platform needs. Cuspera uses 491 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Success Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
In a short time, Sinch really understood our values and the Nationwide ethos. We have an open, honest, trusted relationship to build upon. Testimonial By Simon Dixon |
|
We have automated our channel back-office completely using the Chatlayer platform. Today our brand ambassadors can ask questions about the loyalty programs, order tracking in a fully automated way on Facebook Messenger, WhatsApp Testimonial By Claudia Meira |
|
We fully automated our FNOL (First Notification of Loss) process using the conversational ai platform from Chatlayer. We saved more than 500 hours per month on a single product and are now handling more than 27000 claims per year in a fully automatic way Testimonial By Giani-Luigi Driesen |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Simon Dixon Demand Manager in Communication Delivery & Logistics Nationwide Building Society |
In a short time, Sinch really understood our values and the Nationwide ethos. We have an open, honest, trusted relationship to build upon. Testimonial By Simon Dixon |
|
Claudia Meira CIO Avon |
We have automated our channel back-office completely using the Chatlayer platform. Today our brand ambassadors can ask questions about the loyalty programs, order tracking in a fully automated way on Facebook Messenger, WhatsApp Testimonial By Claudia Meira |
|
Giani-Luigi Driesen Application Owner Chatbots Belfius |
We fully automated our FNOL (First Notification of Loss) process using the conversational ai platform from Chatlayer. We saved more than 500 hours per month on a single product and are now handling more than 27000 claims per year in a fully automatic way Testimonial By Giani-Luigi Driesen |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Health, Wellness and Fitness
|
Health, Wellness and Fitness |
CASE STUDY TaskRabbitRead More |
|
Financial Services
|
Financial Services |
Case Study Nationwide Building SocietyRead More |
|
Health, Wellness and Fitness
|
Health, Wellness and Fitness |
CASE STUDY FirstBankRead More |
Video
We are Sinch: the Customer Communications Cloud
Peers used Sinch for engagement management and communication management
Sinch Competitors
Sinch Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Custom Reports | Read Reviews (26) |
| Analytics | Read Reviews (8) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Custom Reports | Read Reviews (26) |
| Analytics | Read Reviews (8) |
Sinch Integrations
Sinch integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Sinch
Overall Risk Meter
Top Failure Risks for Sinch
Sinch News
Sinch AB : Sinch Reaches Milestone of 1 billion RCS Business Messages Delivered Worldwide
Sinch AB achieves delivery of 1 billion RCS business messages globally, marking a significant milestone in communication technology.
Sinch and SAP Emarsys join forces to elevate customer engagement in the digital era - ITWeb
Sinch and SAP Emarsys are partnering to improve customer engagement in the digital age.
David Ruggiero Join Sinch as Senior Vice President of Sales
David Ruggiero joins Sinch as Senior Vice President of Sales.
Sinch Feeds
Sinch announces new financial targets - The Manila Times
Sinch announces new financial goals and targets for future growth.
David Ruggiero Join Sinch as Senior Vice President of Sales - Taiwan News
David Ruggiero has joined Sinch as the Senior Vice President of Sales.
Sinch announces changes to its financial leverage policy - TradingView
Sinch changes its financial leverage policy.
Sinch Profile
Company Name
Sinch
Company Website
https://www.sinch.com/HQ Location
Lindhagensgatan 74 112 18 Stockholm Sweden
Employees
251-500
Social
Financials
IPO
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