Sinch Overview
Sinch offers a global SMS API for business text messaging. Instant customer reach is enabled by scalable messaging services.
Use Cases
Customers recommend Engagement Management, Communication Management, Loyalty Management, as the business use cases that they have been most satisfied with while using Sinch.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Sinch.
Sinch Use-Cases and Business Priorities: Customer Satisfaction Data
Sinch works with different mediums / channels such as Mobile, and Text SMS,
Sinch's features include Personalization, Alerts: Popups & Notifications, Feedback Surveys, etc.
Reviews
"In a short time, Sinch really understood our values and the Nationwide ethos. We have an open, honest, trusted relationship to build upon." - Simon Dixon
Sinch, SMS-iTâ„¢, Notificare, MailBot, DataCandy, etc., all belong to a category of solutions that help Customer Success Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Sinch
Top Industries
- Automotive
- Financial Services
- Internet
Popular in
- Enterprise
- Mid Market
- Large Enterprise
Sinch is popular in Automotive, Financial Services, and Internet and is widely used by Enterprise, Mid Market, and Large Enterprise.
Comprehensive Insights on Sinch Use Cases
What makes Sinch ideal for Engagement Management?
Why is Sinch the best choice for Communication Management?
How can Sinch optimize your Loyalty Management Workflow?
How can Sinch optimize your Campaign Management Workflow?
What makes Sinch ideal for Channel Marketing?
22+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Sinch solved their Customer Success Platform needs. Cuspera uses 491 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Success Platform needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
---|---|
In a short time, Sinch really understood our values and the Nationwide ethos. We have an open, honest, trusted relationship to build upon. Testimonial By Simon Dixon |
|
We rely on Sinch and Adobe Campaign for proactive communications to make sure customers recognize that Nissan is looking after them. Instead of being reactive, we can be much more proactive based on what we know about our customers’ needs. Testimonial By Claire Laurent |
|
We fully automated our FNOL (First Notification of Loss) process using the conversational ai platform from Chatlayer. We saved more than 500 hours per month on a single product and are now handling more than 27000 claims per year in a fully automatic way Testimonial By Giani-Luigi Driesen |
CUSTOMERS | TESTIMONIALS |
---|---|
Simon Dixon Demand Manager in Communication Delivery & Logistics Nationwide Building Society |
In a short time, Sinch really understood our values and the Nationwide ethos. We have an open, honest, trusted relationship to build upon. Testimonial By Simon Dixon |
Claire Laurent Senior Account Director at Publicis Nissan |
We rely on Sinch and Adobe Campaign for proactive communications to make sure customers recognize that Nissan is looking after them. Instead of being reactive, we can be much more proactive based on what we know about our customers’ needs. Testimonial By Claire Laurent |
Giani-Luigi Driesen Application Owner Chatbots Belfius |
We fully automated our FNOL (First Notification of Loss) process using the conversational ai platform from Chatlayer. We saved more than 500 hours per month on a single product and are now handling more than 27000 claims per year in a fully automatic way Testimonial By Giani-Luigi Driesen |
Case Studies
COMPANY | INDUSTRY | CASE STUDIES |
---|---|---|
Health, Wellness and Fitness
|
Health, Wellness and Fitness |
CASE STUDY Moet Ik Naar De DokterRead More |
Banking
|
Banking |
CASE STUDY FirstBankRead More |
Retail
|
Retail |
CASE STUDY Micromania-ZingRead More |
Video
We are Sinch: the Customer Communications Cloud
Sinch Competitors
Sinch Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (5) |
Custom Reports | Read Reviews (26) |
Analytics | Read Reviews (8) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (5) |
Custom Reports | Read Reviews (26) |
Analytics | Read Reviews (8) |
Software Failure Risk Guidance
?for Sinch
Overall Risk Meter
Top Failure Risks for Sinch
Sinch News
Sinch Enables the Transformation of Emergency Communications
Sinch enhances emergency communication systems, aiding better connectivity and response in critical situations.
Sinch loses chief financial officer
Sinch's Chief Financial Officer has left the company, impacting its executive team.
US-based Sparktoro selects Sinch's Mailgun service for its email system - MarketScreener
Sparktoro chooses Sinch's Mailgun for its email system, enhancing communication capabilities.
Sinch Profile
Company Name
Sinch
Company Website
https://www.sinch.com/HQ Location
Lindhagensgatan 74 112 18 Stockholm Sweden
Employees
251-500
Social
Financials
IPO