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Smart PBX: Reviews, Testimonials and Expert Opinions
(685)Smart PBX | Virtual Phone System | Smart Choice US
Top 16 Smart PBX Alternatives
3CX Phone System
3CX: Open Standards Software IP PBX
"3CX is forward thinking, it developed a robust software PBX with hypervisor in mind and its communication solutions are a great fit for organizations of any size.
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- Felipe G
eVoice
Virtual Business Phone Numbers & Virtual Phone ...
eVoice is a Virtual Business phone service that frees up businesses from hardware limitations enabling phone services that can scale with the business. It is targeted for small businesses and is available as a desktop version or on mobile. ...
eVoice features include Virtual voicemail that can be accessed online on any device with email notifications when there is a new message waiting. Business call routing can be enabled based on time-based routing rules and forwarding enabled to any number at any time. eVoice enables choice of phone numbers that can be chosen based on the business type.
The Auto attendant feature enables call handling with information on menu options and extensions. A phone greeting feature enables recording a message appropriate to the business.
Dialpad Ai Contact Center
Customer service software with AI-enabled real-time assist, sentiment analysis, and more.
Dialpad Ai Contact Centre is the most advanced omnichannel contact centre, with Ai-enabled digital, inbound, and outbound voice capabilities designed to provide excellent customer outcomes. It assists organisations in better understanding their customers in order to reduce churn, streamline agent and supervisor workflows to increase productivity, and significantly improve customer-centric metrics. ...
Dialpad Ai Contact Centre offers a toolkit that delivers real-time Ai suggestions to both agents and supervisors, improving service standards in both real-time and post-call review. Customers can easily interact with the company through any channel they prefer, including an AI-powered virtual assistant, resolving issues quickly and building trust in the brand.
Toky
Business Phone System & Integrated VoIP Service
"Using Toky, I am able to manage my overseas business communications efficiently and effectively. While I am traveling overseas, my customers and suppliers can reach me as soon as i have an internet connection. Using Toky I can easily reach my custom...ers anywhere in the world in a cost effective manner.
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- Adel H
CloudTalk
Cloudtalk | Handle phone conversations in a modern way, Real-time Customer Card
CloudTalk is a call center software that helps growing businesses expand. CloudTalk provides all the apps that work best for the business. Solve customer queries faster and improve CSAT with crystal-clear voice quality, coverage in 160 countries, custom IVR flows, smart call routing, and countless one-click integrations by reaching customers anywhere anytime. ...
It provides the facility to make calls with a cloud-based business phone system and focuses solely on business growth and also interconnects the branches, departments, and team members hassle-free.
Some of its features include improving customer support, intelligent call routing techniques, and boosting the productivity of the staff, teams and department. Integration with CRM tools, helpdesk and e-commerce solutions, detailed statistics and call monitoring and so on.
8x8 Business Phone
Powerful cloud business phone system with mobility, reliability and collaboration
8x8 Business Phone system enables virtual office mobility and collaboration for Enterprises and Small and Medium businesses. It can be deployed in industries such as Healthcare, High-tech, Manufacturing, Government, Insurance and more. ...
8x8 Virtual Office Editions provides a cloud-based business phone system with mobile apps, messaging, and collaboration features. It comes with a simple interface for configuration, or settings modification, in addition to customizable reports for analysis.
The features include unlimited inbound and outbound calls from anywhere anytime, with a call-handling facility for rerouting calls or recording them. Mobile and desktop apps enable extending these features to smartphones and desktop devices,
Skype
Communication Tool for free calls and chat
Skype is software that enables conversations. It works on mobile, PC, Xbox, and Alexa and is designed for both one-on-one and group conversations. It helps to communicate with others and exchange ideas using Skype messaging and HD audio and video calling. ...
Skype helps to have meetings and collaborate on amazing projects with the team, tell a tale or celebrate a birthday with friends and family, and work with a teacher to pick up a new skill or passion. Skype is free to use, and it allows one to communicate with groups of up to 100 people via voice and video calls.
Skype is already in use by millions of people to do all sorts of things together.
Microsoft Teams
Collaboration software with Video conferencing, chat and call - more ways to be a team
Microsoft Team is a hub for teamwork that helps to invite everyone working with to chat, meet, call, and collaborate all in one place, from anywhere. It helps to improve internal communications and acquire customers. ...
Microsoft Team features include transforming online meetings, voice and video calling, instant messaging, working remotely, and document collaboration into a single integrated app and many more.
It also includes key security and privacy features like meeting options, recording consent, Channel moderation and controls, multi-factor authentication, and much more.
Google Hangouts
Web Collaboration software with messaging, video and voice calls for group or individual communications
Google Hangouts is a Web Collaboration software that helps to connect with people via talk, text, or video. It creates and connects to the groups via apps, also stores the past chats to refer back to past messages as convenient. It helps to launch new products, acquire customers, and improve internal communications. ...
Google Hangouts supports one-on-one conversation or a group chat, syncs the chats from device to device, turn any conversation into a free video call, make completely free calls to other Hangouts users, get voice calling for Hangouts on Android with Hangouts dialer and so on.
Some of its features include instant messaging, voice calls, HD video calls, group conferencing, auto screen focus, compatibility with multiple computing devices, built-in screen sharing, and more.
Doodle
Doodle - Make meetings happen
Doodle is an online calendar tool for individual and business users for managing time and coordinating meetings. It simplifies the process of scheduling meetings makes it more collaborative ...
It checks availability across time zones, and It keeps updates and reminders in one place. Doodle interacts with various external calendar systems such as Google Calendar, Yahoo Calendar, Microsoft Outlook and Apple iCal that can be utilized with Doodle to track dates.
RingCentral MVP
Unified Platform that combines messaging, video, and phone calls
RingCentral MVP is a Message Video Phone global platform that empowers modern mobile and distributed workforces to communicate, collaborate and connect via any mode, any device, and any location. It helps in simplifying the workflows with team messaging, file sharing, task management, unlimited one-click video meetings and integrated phone capabilities. ...
It helps in organizing projects, topics, and teams in dedicated folders, reducing email clutter. Enable collaboration with customers and partners by inviting participants, making a call or video call while chatting, and also easily send files, pin documents, and connect to the existing tools.
Some of its key benefits include getting the right solution for the right user, easily adding Video Pro and Pro+ licenses in MVP and bringing more users onto a single platform, reducing shadow IT risk, and eliminating application siloes.
Stork
Virtual HQ for your hybrid team that works in multiple time zones
Stork is a voice and video messenger with a powerful automatic screen recording for asynchronous presentations helping with fewer, but efficient meetings and no more missed meetings, also records and transcribes meetings automatically. ...
Stork helps to see and hear the team conversing in real-time or playback the recording later. Provides access to all missed meetings/records and also helps to start a live conversation on any Channel and more.
Its features are private and public channels are visible and accessible to the entire team, voice calls are recorded and transcribed, automatic recording of the calls and meetings, exchange video notes with the team in a direct chat or a channel and so on.
