Smart PBX Overview

Smart-PBX enhances retail communication by streamlining in-store and outbound interactions. Effective communication systems are maintained, improving overall efficiency.

Use Cases

Customers recommend Call Recording, Collaboration, Conference Call Management, as the business use cases that they have been most satisfied with while using Smart PBX.

Other use cases:

  • Sending & Publishing Communications
  • Content Sharing
  • Contacts History
  • Contract Management
  • Lead Qualification: Technographic
  • Helpdesk Management
  • Proposal & Quote Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications is the most popular business priority that customers and associates have achieved using Smart PBX.

Smart PBX Use-Cases and Business Priorities: Customer Satisfaction Data

Smart PBX works with different mediums / channels such as Phone Calls. Video. Offline etc.

Smart PBX's features include Recording, Personalization, and Bot. and Smart PBX support capabilities include Phone Support, 24/7 Support, AI Powered, etc. also Smart PBX analytics capabilities include Custom Reports, and Analytics.

Smart PBX, 3CX Phone System, VCC Live®, eVoice, Dialpad Ai Contact Center, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Smart PBX Use Cases

How can Smart PBX optimize your Call Recording Workflow?

What makes Smart PBX ideal for Collaboration?

How does Smart PBX facilitate Sending & Publishing Communications?

10+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Smart PBX solved their Contact Center Software needs. Cuspera uses 685 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

Frequently Asked Questions(FAQ)

for Smart PBX

What are the top features of Smart PBX?

Recording, Personalization and bot are some of the top features of Smart PBX.

What are Smart PBX alternatives?

3CX Phone System, VCC Live®, EVoice and Dialpad Ai Contact Center are popular alternatives for Smart PBX.

Where is Smart PBX located?

Smart PBX is headquartered at 56 W 45th St, New York, NY 10036.
lightning

Peers used Smart PBX for call recording and collaboration

Smart PBX Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.01/5 ★

Read Reviews (17)
Custom Reports

4.27/5 ★

Read Reviews (59)
Analytics

4.02/5 ★

Read Reviews (11)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.01/5 ★

Read Reviews (17)
Custom Reports

4.27/5 ★

Read Reviews (59)
Analytics

4.02/5 ★

Read Reviews (11)

Software Failure Risk Guidance

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for Smart PBX

Overall Risk Meter

Low Medium High

Top Failure Risks for Smart PBX

Smart Choice Communications Profile

Company Name

Smart Choice Communications

Company Website

https://smartchoiceus.com/

HQ Location

56 W 45th St, New York, NY 10036

Employees

51-100

Social

Financials

PRIVATE