SmatBot Overview

SmatBot facilitates user engagement through customizable AI-driven chatbots, tailored for website integration. Businesses leverage SmatBot to automate customer interactions, enhancing user experience with real-time responses. It supports various use cases, including customer support, lead generation, and feedback collection. SmatBot's adaptability allows teams to customize interactions, ensuring relevance across industry verticals. Its free version offers a practical entry point for businesses to explore AI chatbot capabilities without initial investment.

Use Cases

Customers recommend Generation Of New Leads, Customer Feedback Management, Engagement Management, as the business use cases that they have been most satisfied with while using SmatBot.

Other use cases:

  • Digital Marketing
  • Managing Social Media Account
  • Lead Analytics
  • Lead Management
  • Proposal & Quote Management
  • Referral Management
  • Sales Review & Feedback
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Business Priorities

Improve ROI and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using SmatBot.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Improve Brand Engagement
  • Improve Consistency
  • Reduce Bounce
  • Improve Digital And Social Presence
  • Increase Customer Life Time Value
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SmatBot Use-Cases and Business Priorities: Customer Satisfaction Data

SmatBot works with different mediums / channels such as Website. and Chat.

SmatBot's features include Bot, Landing Page, Feedback Surveys, etc. and SmatBot support capabilities include Chat Support, Email Support, 24/7 Support, etc. also SmatBot analytics capabilities include Analytics, and Custom Reports.

Reviews

"...SmatBot, an intelligent bot accelerates lead generation with increased engagement converting them directly to MQLs...." Peer review from SmatSocial

SmatBot, Chatbot, Zoom Virtual Agent, 247.ai, Botup by 500apps, etc., all belong to a category of solutions that help Chatbot. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

SmatBot is an AI chatbot designed to meet various business needs, including website integration. It offers customizable and free chatbot solutions.

Popular Business Setting

for SmatBot

Top Industries

  • Information Technology and Services
  • Marketing and Advertising
  • Hospital & Health Care

Popular in

  • Small Business
  • Enterprise
  • Mid Market

SmatBot is popular in Information Technology And Services, Marketing And Advertising, and Hospital & Health Care and is widely used by Small Business, Enterprise, and Mid Market.

Comprehensive Insights on SmatBot Use Cases

What Are the key features of SmatBot for Generation Of New Leads?

How does SmatBot address your Customer Feedback Management Challenges?

How efficiently Does SmatBot manage your Engagement Management?

How does SmatBot address your Digital Marketing Challenges?

Why is SmatBot the best choice for Managing Social Media Account?

21+ more Business Use Cases

111 buyers and buying teams have used Cuspera to assess how well SmatBot solved their Chatbot needs. Cuspera uses 473 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Chatbot needs.

Case Studies

Health, Wellness and Fitness

CASE STUDY PachchaElai

SmatBot's WhatsApp AI Chatbot helped PachchaElai, a homeopathy brand, automate order handling and customer communication. Before SmatBot, manual processes caused slow responses and missed sales. The ...WhatsApp chatbot let customers place orders and get answers instantly. Response time dropped from 15 minutes to 2 minutes. Sales grew by 40%. The team’s manual workload fell by nearly 50%. Customer satisfaction improved with 24/7 service.

Non-Profit Organization Management

CASE STUDY We Can We Will Foundation

SmatBot's WhatsApp chatbot helped We Can We Will Foundation cut agent workload by 70%. The foundation struggled with handling all inquiries by phone, which took up staff time. After adding SmatBot, t...he chatbot answered routine questions 24/7. Volunteer engagement went up by 25%. Staff could focus on harder problems. The team could also work from anywhere. SmatBot made support faster and more reliable for everyone.

Real Estate

CASE STUDY Modi Builders & Realtors Pvt Ltd

SmatBot helped Modi Builders & Realtors Pvt Ltd improve customer engagement. The real estate chatbot managed customer support, answered FAQs, and scheduled property viewings. After using SmatBot, Mod...i Builders saw a 30% increase in appointment bookings and a 25% growth in leads. Issues were resolved five times faster. Site visits increased by 9.25%. The chatbot provided 24/7 support and personalized property recommendations.

Education

CASE STUDY Oakridge International Schools

SmatBot's EdTech chatbot helped Oakridge International Schools manage a high volume of student enquiries. The school needed to automate enquiry handling to reduce the workload on campus staff. SmatBo...t automated responses, integrated with their CRM, and added an OTP system to filter quality leads. After implementation, Oakridge saw a 119% increase in enquiries compared to the previous year. The chatbot improved enquiry management and eliminated bot-generated queries.

Health, Wellness and Fitness

CASE STUDY Dr. Snoopy

SmatBot's AI chatbot helped Dr. Snoopy automate online vet consultations and grooming appointments. Before SmatBot, staff managed bookings manually, causing delays and extra work. The AI Agent let cu...stomers book online via WhatsApp and answered pet care questions instantly. Dr. Snoopy saw a 30% increase in online consultations, a 40% drop in manual scheduling, and a 60% boost in customer satisfaction. Customer engagement also rose by 50%. Staff now focus more on pet care, while SmatBot handles routine tasks.

Education

CASE STUDY JoshTalks

SmatBot helped JoshTalks automate customer query resolution. JoshTalks faced over 250 repetitive queries daily, which took up support agents' time. They used SmatBot's AI chatbot to answer common que...stions and transfer complex issues to live agents. This reduced routine queries by about 60%, improving efficiency and customer experience. JoshTalks now handles fewer than 100 repetitive queries each day.

Video

Smatbot Product Demo

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Peers used SmatBot for generation of new leads and customer feedback management

SmatBot Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.39/5 ★

Read Reviews (34)
Analytics

4.73/5 ★

Read Reviews (21)
Custom Reports

3.28/5 ★

Read Reviews (24)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.39/5 ★

Read Reviews (34)
Analytics

4.73/5 ★

Read Reviews (21)
Custom Reports

3.28/5 ★

Read Reviews (24)

Software Failure Risk Guidance

?

for SmatBot

Overall Risk Meter

Low Medium High

Top Failure Risks for SmatBot

SmatBot. News

Customer

Case Study: How PachchaElai Boosted Sales by 40% with SmatBots WhatsApp AI Chatbot

PachchaElai, a homeopathy brand in India, increased sales by 40% after implementing SmatBot.com's WhatsApp AI Chatbot. The chatbot automated order handling and customer communication, streamlining the buying process on WhatsApp. This case highlights how SmatBot.com's WhatsApp Business API can drive revenue growth and improve customer engagement for consumer-focused brands.

Customer

Case Study: How Dr. Snoopy Boosted Online Consultations by 30% with SmatBots AI Chatbot

Dr. Snoopy, a veterinary service provider, increased its online consultations by 30% after implementing SmatBots AI chatbot. The solution automated appointment scheduling and query handling, enabling Dr. Snoopy to efficiently scale digital services while maintaining quality care.

Customer

Case Study: YHills Edutech Increases Sales & Student Engagement with SmatBots AI-Powered Support.

YHills Edutech improved sales and student engagement by implementing SmatBot's AI-powered chatbot, which offered a user-friendly interface and efficient customer support solutions.

Customer

Case Study: We Can We Will Foundation: Achieving 70% agent workload reduction through Smatbots WhatsApp chatbot.

The We Can We Will Foundation reduced their agent workload by 70% by implementing SmatBot's WhatsApp chatbot to streamline and automate their inquiry process, enhancing communication efficiency.

SmatBot. Profile

Company Name

SmatBot.

Company Website

https://www.smatbot.com/

HQ Location

Kondapur, Hyderabad, Telangana 500082, IN

Employees

11-50

Social

Financials

PRIVATE