SMS-iT™ Overview

SMS-iT leverages Agentic AI to streamline SMS marketing, offering over 60 microservices designed for lead generation, customer retention, and revenue growth. Its RAAS (Results as a Service) platform serves businesses aiming for predictable and measurable outcomes. Users can automate complex processes, enhancing sales, marketing, and management efforts. A standout feature is its omnichannel engagement capability, which allows seamless integration with over 50 third-party apps, facilitating comprehensive communication strategies. Trusted by over 21,000 businesses, SMS-iT is ideal for teams seeking to automate and scale their marketing initiatives effectively.

Use Cases

Customers recommend Campaign Management, Sending & Publishing Communications, Engagement Management, as the business use cases that they have been most satisfied with while using SMS-iT™.

Other use cases:

  • Loyalty Management
  • Contact List Management
  • Segmentation And Targeting
  • Lead Analytics
  • Workflow Management
  • Rating And Review Management
  • Tracking & Monitoring Communications
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using SMS-iT™.

Other priorities:

  • Launch New Products
  • Improve Brand Engagement
  • Build Brand Awareness
  • Improve ROI
See all business priorities See less business priorities

SMS-iT™ Use-Cases and Business Priorities: Customer Satisfaction Data

SMS-iT™ works with different mediums / channels such as Text SMS. Omnichannel. Offline etc.

SMS-iT™'s features include Recording, Gamification, Alerts: Popups & Notifications, etc. and SMS-iT™ support capabilities include 24/7 Support, AI Powered, Email Support, etc. also SMS-iT™ analytics capabilities include Analytics, and Custom Reports.

Reviews

"I needed a texting and emailing tool to increase my business. Thank God I found sms-it . Now I can afford to market like the big boys. They have been great and effective. I highly recommend smsit to every business." - Mike

Peer review evidence (same sources as the product rating summary)

"...You'll have the ability to blast out your SMS marketing campaigns with a simple text message!..." Smart Omnichannel Messaging Platform
"...2-way messaging allows existing subscribers to reply to your campaigns, send you text messages, and engage you in 2-way chat...." Smart Omnichannel Messaging Platform
"...Create SMS contests as a way to engage and reward your customers...." Smart Omnichannel Messaging Platform

SMS-iT™, Sinch, Notificare, Emailicious, Loopy Loyalty, etc., all belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

SMS-iT is an AI-powered all-in-one CRM designed for infinite growth. It offers tools for sales, marketing, and customer support teams to scale 10X faster.

Popular Business Setting

for SMS-iT™

Top Industries

  • Information Technology and Services
  • Manufacturing

Popular in

SMS-iT™ is popular in Information Technology And Services, and Manufacturing, and is widely used by

SMS-iT™ Customer wins, Customer success stories, Case studies

What solutions does SMS-iT™ provide for Campaign Management?

How does SMS-iT™ facilitate Sending & Publishing Communications?

What Are the key features of SMS-iT™ for Engagement Management?

Why is SMS-iT™ the best choice for Loyalty Management?

Why is SMS-iT™ the best choice for Contact List Management?

11 buyers and buying teams have used Cuspera to assess how well SMS-iT™ solved their SMS Marketing needs. Cuspera uses 315 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.

CUSTOMERS TESTIMONIALS
SMS-iT™ testimonial

Mike

Founder

Z2B2.com

I needed a texting and emailing tool to increase my business. Thank God I found sms-it . Now I can afford to market like the big boys. They have been great and effective. I highly recommend smsit to every business. Testimonial By Mike
SMS-iT™ testimonial

Steel Company

I have been using SMS marketing for over 10years now, and this platform is truly different. Upgrading your plans is just with a few clicks. Same as buying additional numbers, sending out campaigns or using the features. Great job. Count me in as a loyal customer. Testimonial By Steel Company
SMS-iT™ testimonial

SMT

The cheap price of the Decentralized Version made me choose it. I used the instructions that you receive once you sign up, to set up my gateway with an Android phone I bought from MetroPCS. I spent roughly 10minutes completing the whole configuration process. At the end, it was more than worth it! ...Highly recommended!

Testimonial By SMT
CUSTOMERS TESTIMONIALS
SMS-iT™ testimonial

Mike

Founder

Z2B2.com

I needed a texting and emailing tool to increase my business. Thank God I found sms-it . Now I can afford to market like the big boys. They have been great and effective. I highly recommend smsit to every business. Testimonial By Mike
SMS-iT™ testimonial

Steel Company

I have been using SMS marketing for over 10years now, and this platform is truly different. Upgrading your plans is just with a few clicks. Same as buying additional numbers, sending out campaigns or using the features. Great job. Count me in as a loyal customer. Testimonial By Steel Company
SMS-iT™ testimonial

SMT

The cheap price of the Decentralized Version made me choose it. I used the instructions that you receive once you sign up, to set up my gateway with an Android phone I bought from MetroPCS. I spent roughly 10minutes completing the whole configuration process. At the end, it was more than worth it! ...Highly recommended!

Testimonial By SMT
 

Industrial Corp - Manufacturing - Medium

SMS-iT's Agentic AI helped Industrial Corp cut costs by 60% and boost efficiency by 45%. The AI platform monitors production lines in real time and predicts maintenance needs. It also optimizes resou...rce allocation and automates quality control. Product quality reached a 99.2% score, and downtime dropped by 85%. Material waste fell by 70%, and production cycles became 30% faster.

 

BuildPro Construction - Construction - Medium

BuildPro Construction used SMS-iT's Agentic AI to manage over 50 projects at once. The AI platform improved project scheduling, resource coordination, and communication. Project speed increased by 40...% and on-time delivery reached 95%. Cost efficiency rose to 85% and safety incidents dropped by 70%. Client satisfaction improved to 92% with better transparency and quality control.

 

Strategic Advisors Group - Management Consulting - Small

USA

SMS-iT's Agentic AI helped Strategic Advisors Group double their client capacity. The consulting firm saw an 85% gain in efficiency after automating research and data analysis. Client satisfaction ro...se to 93% with faster delivery and deeper insights. Project delivery time dropped by 70%. Revenue grew by 180% due to increased capacity and premium services. The AI platform enabled consultants to focus on strategy and client relationships.

 

Premier Properties - Real Estate - Small

USA

Premier Properties used SMS-iT's Agentic AI to improve real estate lead generation. The agency saw a 400% increase in lead quality and saved 75% of agent time. AI handled client inquiries, scheduled ...viewings, and gave instant property info. Client satisfaction rose to 92%. Closings were three times faster and revenue grew by 180%. Viewing attendance reached 95% with automated reminders.

 

AutoMax Dealership - Automotive - Medium

USA

SMS-iT's Agentic AI helped AutoMax Dealership boost sales by 220%. The AI platform enabled 24/7 lead capture and instant customer responses. Sales cycle times dropped by 50% with automated follow-ups... and lead qualification. Customer satisfaction rose to 91% thanks to fast, personalized service. Test drive attendance improved to 95% with automated scheduling. Lead quality and capture also saw major gains.

 

TechFlow Solutions - Information Technology And Services - Medium

USA

SMS-iT's Agentic AI helped TechFlow Solutions, a SaaS platform, achieve 180% customer growth and 65% churn reduction. The company used AI for predictive churn analysis, automated onboarding, and inte...lligent support routing. User satisfaction rose to 94% and support efficiency tripled. Onboarding time dropped by 85%. Revenue grew by 220% through better retention and expansion.

lightning

Peers used SMS-iT™ for campaign management and sending & publishing communications

SMS-iT™ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.76/5

Read Reviews (4)
Analytics

4.21/5

Read Reviews (15)
Custom Reports

4.11/5

Read Reviews (18)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.76/5

Read Reviews (4)
Analytics

4.21/5

Read Reviews (15)
Custom Reports

4.11/5

Read Reviews (18)

Software Failure Risk Guidance

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for SMS-iT™

Overall Risk Meter

Low Medium High

Top Failure Risks for SMS-iT™

Smart Solutions IT. Profile

Company Name

Smart Solutions IT.

Company Website

https://www.smsit.ai

HQ Location

1390 Market Street, STE 200, San Francisco, CA 94102, USA.

Employees

2-10

Social

Financials

PRIVATE