SMS-iT™ Overview

SMS-iT leverages Agentic AI to streamline SMS marketing, offering over 60 microservices designed for lead generation, customer retention, and revenue growth. Its RAAS (Results as a Service) platform serves businesses aiming for predictable and measurable outcomes. Users can automate complex processes, enhancing sales, marketing, and management efforts. A standout feature is its omnichannel engagement capability, which allows seamless integration with over 50 third-party apps, facilitating comprehensive communication strategies. Trusted by over 21,000 businesses, SMS-iT is ideal for teams seeking to automate and scale their marketing initiatives effectively.

Use Cases

Customers recommend Campaign Management, Sending & Publishing Communications, Engagement Management, as the business use cases that they have been most satisfied with while using SMS-iT™.

Other use cases:

  • Loyalty Management
  • Contact List Management
  • Segmentation And Targeting
  • Lead Analytics
  • Workflow Management
  • Rating And Review Management
  • Tracking & Monitoring Communications
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using SMS-iT™.

Other priorities:

  • Launch New Products
  • Improve Brand Engagement
  • Build Brand Awareness
  • Improve ROI
See all business priorities See less business priorities

SMS-iT™ Use-Cases and Business Priorities: Customer Satisfaction Data

SMS-iT™ works with different mediums / channels such as Text SMS. Omnichannel. Offline etc.

SMS-iT™'s features include Recording, Gamification, Alerts: Popups & Notifications, etc. and SMS-iT™ support capabilities include 24/7 Support, AI Powered, Email Support, etc. also SMS-iT™ analytics capabilities include Analytics, and Custom Reports.

Reviews

"I have been using SMS marketing for over 10years now, and this platform is truly different. Upgrading your plans is just with a few clicks. Same as buying additional numbers, sending out campaigns or using the features. Great job. Count me in as a l...oyal customer." - Steel Company

SMS-iT™, Sinch, Notificare, Emailicious, Loopy Loyalty, etc., all belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

SMS-iT is an AI-powered all-in-one CRM designed for infinite growth. It offers tools for sales, marketing, and customer support teams to scale 10X faster.

Popular Business Setting

for SMS-iT™

Top Industries

  • Information Technology and Services
  • Manufacturing

Popular in

SMS-iT™ is popular in Information Technology And Services, and Manufacturing, and is widely used by

SMS-iT™ Customer wins, Customer success stories, Case studies

How does SMS-iT™ address your Campaign Management Challenges?

Why is SMS-iT™ the best choice for Sending & Publishing Communications?

How efficiently Does SMS-iT™ manage your Engagement Management?

What benefits does SMS-iT™ offer for Loyalty Management?

Why is SMS-iT™ the best choice for Contact List Management?

11 buyers and buying teams have used Cuspera to assess how well SMS-iT™ solved their SMS Marketing needs. Cuspera uses 315 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.

CUSTOMERS TESTIMONIALS
SMS-iT™ testimonial

Steel Company

I have been using SMS marketing for over 10years now, and this platform is truly different. Upgrading your plans is just with a few clicks. Same as buying additional numbers, sending out campaigns or using the features. Great job. Count me in as a loyal customer. Testimonial By Steel Company
SMS-iT™ testimonial

Kamaree Enterprises

I didn’t realize that the decentralized version could send out 30,000 messages within few hours. It blew my mind! I wonder how fast the Cloud Version would be, since it has Super Speed. This platform keeps blowing away my mind, as I keep finding out the power of its inbuilt features. Testimonial By Kamaree Enterprises
SMS-iT™ testimonial

SMT

The cheap price of the Decentralized Version made me choose it. I used the instructions that you receive once you sign up, to set up my gateway with an Android phone I bought from MetroPCS. I spent roughly 10minutes completing the whole configuration process. At the end, it was more than worth it! ...Highly recommended!

Testimonial By SMT
CUSTOMERS TESTIMONIALS
SMS-iT™ testimonial

Steel Company

I have been using SMS marketing for over 10years now, and this platform is truly different. Upgrading your plans is just with a few clicks. Same as buying additional numbers, sending out campaigns or using the features. Great job. Count me in as a loyal customer. Testimonial By Steel Company
SMS-iT™ testimonial

Kamaree Enterprises

I didn’t realize that the decentralized version could send out 30,000 messages within few hours. It blew my mind! I wonder how fast the Cloud Version would be, since it has Super Speed. This platform keeps blowing away my mind, as I keep finding out the power of its inbuilt features. Testimonial By Kamaree Enterprises
SMS-iT™ testimonial

SMT

The cheap price of the Decentralized Version made me choose it. I used the instructions that you receive once you sign up, to set up my gateway with an Android phone I bought from MetroPCS. I spent roughly 10minutes completing the whole configuration process. At the end, it was more than worth it! ...Highly recommended!

Testimonial By SMT

Regional Medical Center - Hospital & Health Care

SMS-iT's Agentic AI helped Regional Medical Center improve patient engagement. The hospital faced high call volumes, staff burnout, and low patient satisfaction. The AI platform automated appointment... scheduling, reminders, and patient inquiries. In 6 months, the center saw a 300% increase in leads, 89% cost reduction, and 95% patient satisfaction. Staff now focus more on direct patient care while AI handles routine tasks.

Read on →

TechFlow Solutions - Computer Software

SMS-iT's Agentic AI helped TechFlow Solutions, a SaaS platform, scale customer support and reduce churn. The AI platform enabled predictive churn analysis, automated onboarding, and smart support rou...ting. TechFlow Solutions saw 180% customer growth and a 65% drop in churn. User satisfaction reached 94%. Support team efficiency tripled. Revenue grew by 220% after using the AI solution.

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MegaMart - Retail - Large

SMS-iT's Agentic AI helped MegaMart cut inventory by 35% and reach 92% stock accuracy. The retail chain used AI to predict demand, automate reordering, and track inventory in real time. Customer sati...sfaction rose to 88% and restocking became 50% faster. MegaMart also saw 25% revenue growth and 80% fewer stockouts. The platform improved supply chain coordination and product availability.

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Strategic Advisors Group - Management Consulting

SMS-iT's Agentic AI helped Strategic Advisors Group, a consulting firm, double their client capacity. The AI platform automated research and data analysis, boosting consultant efficiency by 85%. Clie...nt satisfaction rose to 93% due to faster delivery and deeper insights. Project delivery time dropped by 70%. Revenue grew by 180% as the firm scaled its services with AI-powered business intelligence.

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EduTech University - Education

SMS-iT's Agentic AI helped EduTech University improve student engagement and support. The university faced slow response times and high administrative workload. The AI platform automated student inqu...iries, course registration, and academic guidance. Student engagement reached 85%. Administrative workload dropped by 40%. 95% of student queries were resolved automatically. Student satisfaction rose to 92%. Retention improved by 15%.

Read on →

SecureLife Insurance - Insurance - Large

SMS-iT's Agentic AI helped SecureLife Insurance cut claims processing time by 75%. The AI platform boosted accuracy to 98% and raised customer satisfaction to 89%. SecureLife automated document verif...ication and fraud detection, letting adjusters focus on complex cases. The company saw a 60% reduction in operational costs and 90% automation in document processing. The solution improved claims support and customer experience for over 100,000 policyholders.

Read on →
lightning

Peers used SMS-iT™ for campaign management and sending & publishing communications

SMS-iT™ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.76/5

Read Reviews (4)
Analytics

4.21/5

Read Reviews (15)
Custom Reports

4.11/5

Read Reviews (18)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.76/5

Read Reviews (4)
Analytics

4.21/5

Read Reviews (15)
Custom Reports

4.11/5

Read Reviews (18)

Software Failure Risk Guidance

?

for SMS-iT™

Overall Risk Meter

Low Medium High

Top Failure Risks for SMS-iT™

Smart Solutions IT. Profile

Company Name

Smart Solutions IT.

Company Website

https://www.smsit.ai

HQ Location

1390 Market Street, STE 200, San Francisco, CA 94102, USA.

Employees

2-10

Social

Financials

PRIVATE