SOCi Overview

SOCi is the marketing platform for multi-location brands, empowering businesses to connect with local audiences. Companies like Ace Hardware and Anytime Fitness benefit from its services across various channels.

Use Cases

Customers recommend Social Media Management, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using SOCi.

Other use cases:

  • Content Management
  • Reputation Management
  • Advertisement
  • Social Media Marketing
  • Helpdesk Management
  • Workflow Management
  • Rating And Review Management
See all use cases See less use cases

Business Priorities

Enter New Markets Internationally Or Locally and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using SOCi.

Other priorities:

  • Acquire Customers
  • Build Brand Awareness
  • Improve Brand Engagement
  • Improve ROI
  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Grow Market Share
  • Launch New Products
  • Improve Stakeholder Relations
  • Scale Best Practices
  • Improve Efficiency
See all business priorities See less business priorities

SOCi Use-Cases and Business Priorities: Customer Satisfaction Data

SOCi works with different mediums / channels such as Social Media. Offline. and On Premises.

SOCi's features include Dashboard, Templates, Alerts: Popups & Notifications, etc. and SOCi support capabilities include Email Support, Chat Support, 24/7 Support, etc. also SOCi analytics capabilities include Analytics, and Custom Reports.

Reviews

"We chose SOCi because of the benefits the platform provided. I was pleased with how easy the platform is to navigate, and how easy it is for our franchise directors to pick up the program and start using social media. The support SOCi provides is al...so top-notch, from onboarding and adoption, down to answering director questions. Throughout our partnership with SOCi, they have gone above and beyond in all aspects." - Charles Stewart

SOCi, Renderforest Video, Walls.io, Statusbrew, Eclincher social media management, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for SOCi

Top Industries

  • Real Estate
  • Retail
  • Health, Wellness and Fitness

Popular in

  • Small Business
  • Enterprise
  • Mid Market

SOCi is popular in Real Estate, Retail, and Health, Wellness And Fitness and is widely used by Small Business, Enterprise, and Mid Market.

SOCi Customer wins, Customer success stories, Case studies

How can SOCi enhance your Social Media Management process?

What solutions does SOCi provide for Engagement Management?

What solutions does SOCi provide for Communication Management?

How does SOCi facilitate Content Management?

What makes SOCi ideal for Reputation Management?

11 buyers and buying teams have used Cuspera to assess how well SOCi solved their Social Media Marketing needs. Cuspera uses 2157 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

CUSTOMERS TESTIMONIALS
SOCi testimonial

Charles Stewart

Digital Media Specialist

Griswold Home Care

We chose SOCi because of the benefits the platform provided. I was pleased with how easy the platform is to navigate, and how easy it is for our franchise directors to pick up the program and start using social media. The support SOCi provides is also top-notch, from onboarding and adoption, down t...o answering director questions. Throughout our partnership with SOCi, they have gone above and beyond in all aspects.

Testimonial By Charles Stewart
SOCi testimonial

Heather Stennis

Director of Marketing

Cinnaholic

We are still a startup. People aren’t googling ‘Cinnaholic.’ They’re googling ‘bakery near me’ or ‘wedding catering near me. She insists that building and maintaining strong local pages and listings for each of their locations is paramount for improving their local SEO and continuing their growth. Testimonial By Heather Stennis
SOCi testimonial

Susan Goff

Director of Brand Management

Highmark Residential

SOCi has provided our on-site teams with a user-friendly tool that streamlines posting efforts and encourages consistent communication. As a result, we’ve seen an increase in engagement on Facebook, even amidst the pandemic, which is vital in communicating adaptations and creating those much needed... meaningful moments that keep our communities connected.

Testimonial By Susan Goff
CUSTOMERS TESTIMONIALS
SOCi testimonial

Charles Stewart

Digital Media Specialist

Griswold Home Care

We chose SOCi because of the benefits the platform provided. I was pleased with how easy the platform is to navigate, and how easy it is for our franchise directors to pick up the program and start using social media. The support SOCi provides is also top-notch, from onboarding and adoption, down t...o answering director questions. Throughout our partnership with SOCi, they have gone above and beyond in all aspects.

Testimonial By Charles Stewart
SOCi testimonial

Heather Stennis

Director of Marketing

Cinnaholic

We are still a startup. People aren’t googling ‘Cinnaholic.’ They’re googling ‘bakery near me’ or ‘wedding catering near me. She insists that building and maintaining strong local pages and listings for each of their locations is paramount for improving their local SEO and continuing their growth. Testimonial By Heather Stennis
SOCi testimonial

Susan Goff

Director of Brand Management

Highmark Residential

SOCi has provided our on-site teams with a user-friendly tool that streamlines posting efforts and encourages consistent communication. As a result, we’ve seen an increase in engagement on Facebook, even amidst the pandemic, which is vital in communicating adaptations and creating those much needed... meaningful moments that keep our communities connected.

Testimonial By Susan Goff

Frequently Asked Questions(FAQ)

for SOCi

What is SOCi?

SOCi is a social media and reputation management platform built to address the complex needs of highly visible multi-location businesses. With its proprietary Content Discovery and Recommendation Engine and Instant Insight scoring algorithms, SOCi is helping businesses and digital marketing firms achieve success in social media.

The SOCi Content Manager simplifies social media collaboration between corporate and local teams. It lets users instantly create and deploy highly customized, targeted local ads. SOCi Listings to create more opportunities for brand engagement and be the next business local consumers engage with, across all locations. SOCi consolidates all reviews and ratings together with social media management, so corporate teams can oversee every location’s localized online presence from one centralized platform.

SOCi Go empowers to create posts, respond to comments and reviews, and post new content across all business locations. Through SOCi, businesses can take control of their local page presence across the top social and review sites — increasing overall brand visibility and preference across these powerful platforms.

What is SOCi used for?

SOCi is a Social Media Marketing Software mainly used by its customers to Enter New Markets Internationally Or Locally and Improve Digital And Social Presence by Social Media Management, Engagement Management and Communication Management .

What are the top features of SOCi?

Dashboard, Templates and Alerts: popups & Notifications are some of the top features of SOCi.

Who uses SOCi?

SOCi is used by Real Estate, Retail and Health, Wellness And Fitness among other industries.

What are SOCi alternatives?

Renderforest Video, Walls.Io, Statusbrew and Eclincher Social Media Management are popular alternatives for SOCi.

Where is SOCi located?

SOCi is headquartered at San Diego, CA.
lightning

Peers used SOCi for social media management and engagement management

SOCi Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.95/5 ★

Read Reviews (6)
Analytics

4.81/5 ★

Read Reviews (82)
Custom Reports

4.68/5 ★

Read Reviews (194)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.95/5 ★

Read Reviews (6)
Analytics

4.81/5 ★

Read Reviews (82)
Custom Reports

4.68/5 ★

Read Reviews (194)

Software Failure Risk Guidance

?

for SOCi

Overall Risk Meter

Low Medium High

Top Failure Risks for SOCi

SOCi, Inc. News

Awards

SOCi Named Leader in 11 Categories in G2 Spring 2025 Reports

SOCi has been recognized as a Leader in 11 marketing categories in G2's Spring 2025 Reports, highlighting its strengths in areas such as local marketing, SEO, and social media management. This recognition is based on positive reviews from SOCi's customers, emphasizing the platform's ease of use and robust features. SOCi's Genius AI platform is praised for enhancing digital presence and engagement for multi-location businesses.

Awards

SOCi named at G2's 2025 Best Software Awards in several categories - MarTech Cube

SOCi has been recognized at G2's 2025 Best Software Awards in multiple categories.

Financial

SOCi Achieves Centaur Status, Joins Exclusive Group of Global SaaS Companies In Surpassing $100 Million in ARR - PR Newswire

SOCi has surpassed $100 million in annual recurring revenue, achieving Centaur status among global SaaS companies.

SOCi, Inc. Profile

Company Name

SOCi, Inc.

Company Website

https://www.blazeo.com/

HQ Location

San Diego, CA

Employees

51-100

Social

Financials

SERIES B