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Spotler Engage: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Spotler Engage
Brand: Spotler Engage
Rating: 4.0 (209 reviews)

4.0 5

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Happy customers and higher engagement through good web care

Spotler Engage Overview

Obi-engage offers excellent Webcare and Online Customer Service through social media, live chat, review sites, messaging apps, and chatbots. A free demo can be booked to experience the Engage tool.

Use Cases

Customers recommend Social Media Management, Engagement Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Spotler Engage.

Other use cases:

Content Publishing
Workflow Management
Measuring Customer Satisfaction
Campaign Analytics
Sales Call Management
Helpdesk Management
Tracking & Monitoring Communications

See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Spotler Engage.

Other priorities:

Improve Brand Engagement
Increase Sales & Revenue

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Spotler Engage Use-Cases and Business Priorities: Customer Satisfaction Data

Spotler Engage works with different mediums / channels such as Social Media. Chat. and Phone Calls.

Spotler Engage's features include Bot, Alerts: Popups & Notifications, Personalization, etc. and Spotler Engage support capabilities include Chat Support, 24/7 Support, AI Powered, etc. also Spotler Engage analytics capabilities include Custom Reports, and Analytics.

Reviews

"...OBI Engage s live chat module helps facilitate interaction with prospects and clients in real-time to optimize sales to increase business revenue...." Peer review

Spotler Engage, belong to a category of solutions that help Customer Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Spotler Engage Customer wins, Customer success stories, Case studies

What makes Spotler Engage ideal for Engagement Management?

What solutions does Spotler Engage provide for Sending & Publishing Communications?

11 buyers and buying teams have used Cuspera to assess how well Spotler Engage solved their Customer Experience Management needs. Cuspera uses 209 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Experience Management needs.

Amerityre Corporation - Automotive

Amerityre Corporation uses SpotlerCRM to improve customer management. This helps them achieve excellence in the tyre industry. The case study highlights their innovation efforts.

Aon - Financial Services

Aon wanted to improve efficiency and customer satisfaction. They built a chatbot named Noa using Spotler Engage technology. The chatbot handles simple customer inquiries, reducing the volume of phone... calls. This allows customer service agents to focus on more complex issues. The project involved input from marketing and communication departments and developers with call center experience. The chatbot uses a formal tone to cater to older customers.

Argeweb - Internet

Argeweb is a customer-friendly hoster in the Netherlands. They use Spotler Mail+ for email marketing. This helps them target customers with valuable information. They use a clear dashboard for target... group selection. They track user activity with UTM tracking. Their sales mailings have a 50% open rate and over 5% conversion rate. General newsletters have a 35% to 40% open rate.

Audio Marketing Concepts - Marketing And Advertising

Audio Marketing Concepts used SpotlerCRM to improve sales for remote teams. Their tailored approach changed their business. The case study shows how they achieved success.

Babboe

Babboe needed a tool to increase the conversion rate of their Magento 2.0 webshop. They chose Spotler Activate Search for its intuitive interface and smooth implementation. The tool helped make produ...cts more findable by accounting for different search terms and using ranking rules. This improved the visibility of their main products, like cargo bikes. They also used promotion rules to align marketing campaigns and direct visitors to available products, enhancing the shopping experience.

BloomSmith - Real Estate

BloomSmith uses SpotlerCRM to improve real estate financing. They streamline support cases to deal closure. This ensures a smooth pipeline.

Peers used Spotler Engage for social media management and engagement management

Spotler Engage Features

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High

FEATURE	RATINGS AND REVIEWS
AI Powered	3.66/5 ★ Read Reviews (2)
Custom Reports	4.64/5 ★ Read Reviews (8)
Analytics	3.84/5 ★ Read Reviews (2)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	3.66/5 ★ Read Reviews (2)
Custom Reports	4.64/5 ★ Read Reviews (8)
Analytics	3.84/5 ★ Read Reviews (2)

Software Failure Risk Guidance

for Spotler Engage

Overall Risk Meter

Low Medium High

Top Failure Risks for Spotler Engage

Spotler Limited Profile

Company Name

Spotler Limited

Company Website

https://spotler.com/en-gb

Year Founded

2005

HQ Location

The Old Byre, Peper Harow, Godalming, Surrey, GU8 6BQ

Employees

11-50

Social

Financials

M&A