Sprinklr Insights Overview

Sprinklr Insights offers real-time customer sentiment analysis and market trend prediction. It helps businesses create effective, insight-driven strategies.

Use Cases

Customers recommend Collaboration, Social Media Management, Advertisement, as the business use cases that they have been most satisfied with while using Sprinklr Insights.

Other use cases:

  • Engagement Management
  • Advocacy Management
  • Tracking & Monitoring Communications
  • Social Media Marketing
  • Content Management
  • Sending & Publishing Communications
  • Channel Marketing
See all use cases See less use cases

Business Priorities

Improve ROI and Build Brand Awareness are the most popular business priorities that customers and associates have achieved using Sprinklr Insights.

Other priorities:

  • Manage Risk
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Sprinklr Insights Use-Cases and Business Priorities: Customer Satisfaction Data

Sprinklr Insights works with different mediums / channels such as Social Media,

Sprinklr Insights's features include Dashboard, Alerts: Popups & Notifications, Personalization, etc.

Reviews

"Sprinklr puts more teeth in our communications strategy and policies with a robust platform that can do anything we need it to." - Marco Toscano

Sprinklr Insights, Vaizle, Unbox Social, Blog2Social, Radancy, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Sprinklr Insights

Top Industries

  • Manufacturing
  • Restaurants
  • Construction

Popular in

  • Enterprise
  • Large Enterprise
  • Small Business

Sprinklr Insights is popular in Manufacturing, Restaurants, and Construction and is widely used by Enterprise, Large Enterprise, and Small Business.

Comprehensive Insights on Sprinklr Insights Use Cases

What solutions does Sprinklr Insights provide for Social Media Management?

What solutions does Sprinklr Insights provide for Engagement Management?

11+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Sprinklr Insights solved their Social Media Marketing needs. Cuspera uses 544 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Sprinklr Insights testimonial

Marco Toscano

Director of Customer Experience Projects

Denver International Airport

Sprinklr puts more teeth in our communications strategy and policies with a robust platform that can do anything we need it to. Testimonial By Marco Toscano
Sprinklr Insights testimonial

Asher Yiftachel

Head of Paid Acquisition, Software Technology

WalkMe

Everything comes together with the Salesforce integration. The rule engine, tagging, and macros become so much more powerful when you integrate offline events from a CRM. It is a completely different world between what you can do with it versus without it. Testimonial By Asher Yiftachel
Sprinklr Insights testimonial

Junsuke Obonai

Head of Department, Internet Promotion Department, Digital Marketing

Transcosmos

We are excited to work with Sprinklr, the global leader in social ad technology, in an emerging area of digital promotion. The collaboration propels us to explore new business, and to support our clients beyond traditional means. Testimonial By Junsuke Obonai
CUSTOMERS TESTIMONIALS
Sprinklr Insights testimonial

Marco Toscano

Director of Customer Experience Projects

Denver International Airport

Sprinklr puts more teeth in our communications strategy and policies with a robust platform that can do anything we need it to. Testimonial By Marco Toscano
Sprinklr Insights testimonial

Asher Yiftachel

Head of Paid Acquisition, Software Technology

WalkMe

Everything comes together with the Salesforce integration. The rule engine, tagging, and macros become so much more powerful when you integrate offline events from a CRM. It is a completely different world between what you can do with it versus without it. Testimonial By Asher Yiftachel
Sprinklr Insights testimonial

Junsuke Obonai

Head of Department, Internet Promotion Department, Digital Marketing

Transcosmos

We are excited to work with Sprinklr, the global leader in social ad technology, in an emerging area of digital promotion. The collaboration propels us to explore new business, and to support our clients beyond traditional means. Testimonial By Junsuke Obonai

Case Studies

COMPANY INDUSTRY CASE STUDIES
Sprinklr Insights case study
Construction
Construction
Case Study Transcosmos

How Transcosmos improved social advertising campaign management efficiency by more than 60%

Read More
Sprinklr Insights case study
Restaurants
Restaurants
Case Study McDonald’s

Using Sprinklr module, McDonald’s was able to hone its digital strategy and create lasting

Read More
Sprinklr Insights case study
Marketing and Advertising
Marketing and Advertising
Case Study Brookdale Senior Living

Using Sprinklr, Brookdale Senior Living’s social media team transformed the way they engaged with local tea

Read More

Video

Modern Research

Video Thumbnail

Frequently Asked Questions(FAQ)

for Sprinklr Insights

What is Sprinklr Insights?

Sprinklr Insights is a Market research software enabling improved customer experience with real-time insights and decisions based on the voice of the customer data using AI and competitive intelligence.

The features include listening to conversations on mainstream Social channels and Web data, Email, Chats, Surveys, TV, Radio and more with the highest data access partnership and data syndication rights. The Learn feature provides verticalized AI models, Workflow automation, AI-powered Emotion detection, Spam detection, AI-Powered sentiment, Entity extraction, audience analysis and more.

The Act feature enables Location and product insights, smart alerts, insights tracking, data visualization and automated reports distribution and many other capabilities.

What is Sprinklr Insights used for?

Sprinklr Insights is a Social Media Marketing Software mainly used by its customers to Improve ROI and Build Brand Awareness by Collaboration, Social Media Management and Advertisement .

What are the top features of Sprinklr Insights?

Dashboard, Alerts: popups & Notifications and Personalization are some of the top features of Sprinklr Insights.

Who uses Sprinklr Insights?

Sprinklr Insights is used by Manufacturing, Restaurants and Construction among other industries.

What are Sprinklr Insights alternatives?

Vaizle, Unbox Social, Blog2Social and Radancy are popular alternatives for Sprinklr Insights.

Where is Sprinklr Insights located?

Sprinklr Insights is headquartered at 29 West 35th Street, 7th Floor, New York, NY 10001 USA.
lightning

Peers used Sprinklr Insights for collaboration and social media management

Sprinklr Insights Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.12/5

Read Reviews (93)
Analytics

4.39/5

Read Reviews (97)
Custom Reports

4.32/5

Read Reviews (59)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.12/5

Read Reviews (93)
Analytics

4.39/5

Read Reviews (97)
Custom Reports

4.32/5

Read Reviews (59)

Sprinklr Insights Integrations

Sprinklr Insights integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export
Data Import

Software Failure Risk Guidance

?

for Sprinklr Insights

Overall Risk Meter

Low Medium High

Top Failure Risks for Sprinklr Insights

Sprinklr News

Sprinklr Named a Strong Performer in Conversational AI for Customer Service Report

Sprinklr named a strong performer in a report on conversational AI for customer service.

27/05/2024 - source

Sprinklr Unveils Innovations to Enhance CX and Productivity at the Edge of AI

Sprinklr.com unveils new AI-driven innovations to boost customer experience (CX) and productivity.

06/05/2024 - source

Sprinklr Redefines Customer Feedback Management with AI - First Surveys

Sprinklr.com introduces AI-first surveys to redefine customer feedback management.

06/05/2024 - source

Sprinklr Profile

Company Name

Sprinklr

Company Website

https://www.sprinklr.com/

Year Founded

2009

HQ Location

29 West 35th Street, 7th Floor, New York, NY 10001 USA

Employees

1001-5000

Social

Financials

PRIVATE