Sprinklr Insights Overview

Sprinklr Insights offers real-time customer sentiment analysis and market trend prediction. It helps businesses create effective, insight-driven strategies.

Use Cases

Customers recommend Collaboration, Social Media Management, Advertisement, as the business use cases that they have been most satisfied with while using Sprinklr Insights.

Other use cases:

  • Engagement Management
  • Advocacy Management
  • Tracking & Monitoring Communications
  • Social Media Marketing
  • Content Management
  • Sending & Publishing Communications
  • Channel Marketing
See all use cases See less use cases

Business Priorities

Improve ROI and Build Brand Awareness are the most popular business priorities that customers and associates have achieved using Sprinklr Insights.

Other priorities:

  • Manage Risk
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Sprinklr Insights Use-Cases and Business Priorities: Customer Satisfaction Data

Sprinklr Insights works with different mediums / channels such as Social Media.

Sprinklr Insights's features include Dashboard, Alerts: Popups & Notifications, Personalization, etc. and Sprinklr Insights support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Sprinklr Insights analytics capabilities include Analytics, and Custom Reports.

Reviews

"Having a local social media presence is a point of difference for us. Our competitors don’t invest in local because it requires quite a bit of resources, time, and effort. We’re the largest provider in the industry so we believe the investment posit...ions us as a leader in the category." - Kristin Puckett

Sprinklr Insights, Vaizle, Unbox Social, Blog2Social, Radancy, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Sprinklr Insights

Top Industries

  • Manufacturing
  • Restaurants
  • Construction

Popular in

  • Enterprise
  • Large Enterprise
  • Small Business

Sprinklr Insights is popular in Manufacturing, Restaurants, and Construction and is widely used by Enterprise, Large Enterprise, and Small Business.

Comprehensive Insights on Sprinklr Insights Use Cases

What Are the key features of Sprinklr Insights for Social Media Management?

How does Sprinklr Insights facilitate Engagement Management?

11+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Sprinklr Insights solved their Social Media Marketing needs. Cuspera uses 544 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Sprinklr Insights testimonial

Kristin Puckett

Senior Director of Social Media Strategy and Brand

Brookdale Senior Living

Having a local social media presence is a point of difference for us. Our competitors don’t invest in local because it requires quite a bit of resources, time, and effort. We’re the largest provider in the industry so we believe the investment positions us as a leader in the category. Testimonial By Kristin Puckett
Sprinklr Insights testimonial

Vincent Colegrave

Head of Digital & Social

Solvay

We use Sprinklr to position our CEO on a daily basis by listening to what people are saying about her. It also helps ensure we understand our audience when we’re building and promoting her presence. Testimonial By Vincent Colegrave
Sprinklr Insights testimonial

Ravi Mitra

Social Media Manager

TSB Bank

The thing I enjoy the most about the Sprinklr platform is that it’s coupled with that AI engine that runs through the entire product suite. It’s empowering. And when you combine Advertising with Listening and Care, you get that 360-degree platform for customer experience management.” Testimonial By Ravi Mitra
CUSTOMERS TESTIMONIALS
Sprinklr Insights testimonial

Kristin Puckett

Senior Director of Social Media Strategy and Brand

Brookdale Senior Living

Having a local social media presence is a point of difference for us. Our competitors don’t invest in local because it requires quite a bit of resources, time, and effort. We’re the largest provider in the industry so we believe the investment positions us as a leader in the category. Testimonial By Kristin Puckett
Sprinklr Insights testimonial

Vincent Colegrave

Head of Digital & Social

Solvay

We use Sprinklr to position our CEO on a daily basis by listening to what people are saying about her. It also helps ensure we understand our audience when we’re building and promoting her presence. Testimonial By Vincent Colegrave
Sprinklr Insights testimonial

Ravi Mitra

Social Media Manager

TSB Bank

The thing I enjoy the most about the Sprinklr platform is that it’s coupled with that AI engine that runs through the entire product suite. It’s empowering. And when you combine Advertising with Listening and Care, you get that 360-degree platform for customer experience management.” Testimonial By Ravi Mitra

Case Studies

COMPANY INDUSTRY CASE STUDIES
Sprinklr Insights case study
Manufacturing
Manufacturing
Case Study Solvay

Read how Solvay uses Sprinklr to generate a bird’s eye view of its external strategy around the globe

Read More
Sprinklr Insights case study
Restaurants
Restaurants
Case Study McDonald’s

Using Sprinklr module, McDonald’s was able to hone its digital strategy and create lasting

Read More
Sprinklr Insights case study
Banking
Banking
Case Study TSB Bank

Learn how TSB implemented Sprinklr's unified platform to support its growth strategy, further elevating

Read More

Video

Modern Research

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Frequently Asked Questions(FAQ)

for Sprinklr Insights

What is Sprinklr Insights?

Sprinklr Insights is a Market research software enabling improved customer experience with real-time insights and decisions based on the voice of the customer data using AI and competitive intelligence.

The features include listening to conversations on mainstream Social channels and Web data, Email, Chats, Surveys, TV, Radio and more with the highest data access partnership and data syndication rights. The Learn feature provides verticalized AI models, Workflow automation, AI-powered Emotion detection, Spam detection, AI-Powered sentiment, Entity extraction, audience analysis and more.

The Act feature enables Location and product insights, smart alerts, insights tracking, data visualization and automated reports distribution and many other capabilities.

What is Sprinklr Insights used for?

Sprinklr Insights is a Social Media Marketing Software mainly used by its customers to Improve ROI and Build Brand Awareness by Collaboration, Social Media Management and Advertisement .

What are the top features of Sprinklr Insights?

Dashboard, Alerts: popups & Notifications and Personalization are some of the top features of Sprinklr Insights.

Who uses Sprinklr Insights?

Sprinklr Insights is used by Manufacturing, Restaurants and Construction among other industries.

What are Sprinklr Insights alternatives?

Vaizle, Unbox Social, Blog2Social and Radancy are popular alternatives for Sprinklr Insights.

Where is Sprinklr Insights located?

Sprinklr Insights is headquartered at 29 West 35th Street, 7th Floor, New York, NY 10001 USA.
lightning

Peers used Sprinklr Insights for collaboration and social media management

Sprinklr Insights Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.12/5

Read Reviews (93)
Analytics

4.39/5

Read Reviews (97)
Custom Reports

4.32/5

Read Reviews (59)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.12/5

Read Reviews (93)
Analytics

4.39/5

Read Reviews (97)
Custom Reports

4.32/5

Read Reviews (59)

Sprinklr Insights Integrations

Sprinklr Insights integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export
Data Import

Software Failure Risk Guidance

?

for Sprinklr Insights

Overall Risk Meter

Low Medium High

Top Failure Risks for Sprinklr Insights

Sprinklr Inc. News

Sprinklr Announces Local Data Hosting Solution in Switzerland on Microsoft Azure - Business Wire

Sprinklr is launching a local data hosting solution in Switzerland using Microsoft Azure.

01/10/2024 - source

Sprinklr Named a Strong Performer in Conversational AI for Customer Service Report

Sprinklr named a strong performer in a report on conversational AI for customer service.

27/05/2024 - source

Sprinklr Unveils Innovations to Enhance CX and Productivity at the Edge of AI

Sprinklr.com unveils new AI-driven innovations to boost customer experience (CX) and productivity.

06/05/2024 - source

Sprinklr Inc. Feeds

Sprinklr Announces Date of Third Quarter Financial Results - Business Wire

Sprinklr will release its third-quarter financial results on a specified date.

14/11/2024 - source

Sprinklr (CXM) Sets Q3 FY2025 Earnings Release Date for December 4 | CXM Stock News - StockTitan

Sprinklr has announced that it will release its Q3 FY2025 earnings on December 4.

14/11/2024 - source

The Bottom Fishing Club - Sprinklr: New Transformational CEO With AI Growth Kickers - Seeking Alpha

Sprinklr has a new CEO focused on growth through AI advancements.

09/11/2024 - source

Sprinklr Inc. Profile

Company Name

Sprinklr Inc.

Company Website

//sprinklr.com

Year Founded

2009

HQ Location

29 West 35th Street, 7th Floor, New York, NY 10001 USA

Employees

1001-5000

Social

Financials

PRIVATE