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Sprinklr Service: Reviews, Testimonials and Expert Opinions

4.34 5
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Leading digital-first, proactive customer service solution.

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Top 11 Sprinklr Service Alternatives

SmartSurvey

Feedback Management Tool to create online surveys and forms

4.59

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SmartSurvey

4.59
★★★★★
★★★★★
Feedback Management Tool to create online surveys and forms

SmartSurvey is a feedback management platform that helps to create surveys, build questionnaires and analyze the results to gather the required information to make smart decisions. It helps to improve efficiency and build brand awareness. ...

SmartSurvey helps to get real-time feedback to retain business and build brand loyalty, increase employee productivity, engagement, and retention. It also identifies trends, validates research, and drives improvements.

Some of its features include providing customized features to create engaging smart surveys, delivering surveys across multiple platforms to engage with users anywhere, analyze data to reveal actionable insights to create opportunities and enable SSL encryption for safe and secure surveys.

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Zoho Survey

Survey Software to experience the craft of survey creation.

4.43

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Zoho Survey

4.43
★★★★★
★★★★★
Survey Software to experience the craft of survey creation.

Zoho Survey is a Survey Software - online survey and questionnaire creation software to collect data for customer satisfaction, feedback, business and research. Zoho Survey provides users with ...

Zoho Survey is designed to make survey creation and administration easy and painless. The system comes loaded with pre-built survey templates so you can create and conduct online surveys within minutes. You also have the option to produce a more custom template for more specific audiences and results

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Verint Messaging

Customer Engagement on Private Messaging Channels

4.57

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Verint Messaging

4.57
★★★★★
★★★★★
Customer Engagement on Private Messaging Channels

Verint Messaging helps companies offer outstanding customer experiences on the messaging channels that customers use every day with personalized conversations, intelligent automation, and actionable analytics. ...

Verint message unifies all the message channels into a single agent desktop and intelligently sends customer queries to the most appropriate agent based on context to ensure quick service, lower support costs, and nurture customer relationships.

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Tall Bob

Better mobile experience with SMS and MMS

4.00

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Tall Bob

4.00
★★★★★
★★★★★
Better mobile experience with SMS and MMS

The complete mobile messaging platform, delivered with clever functionality, rich interactivity and unprecedented insights.

Opinion Stage

Create Quizzes & Surveys That Get Better Results

4.80

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Opinion Stage

4.80
★★★★★
★★★★★
Create Quizzes & Surveys That Get Better Results

Opinion stage is an interactive content creation platform that offers more engagement, leads, revenue and insights. It is suited for businesses looking to provide interactive customer experience that converts traffic to measure business growth. ...

It primarily features content marketing, lead generation, audience feedback & insights, ad revenue, online voting, assessment tool, product finder and quiz competitions. It offers deep insights on user engagement with powerful analytics dashboard that supports to increase revenue with ad visibility and click through rates.

It provides interactive content marketing campaigns that boosts engagement & social sharing, generates leads, increases lead conversion rate and extracts actionable insights. It offers both performance and result reports that show different visual displays and breakdown of the result.

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Wufoo

Online Form Builder with Cloud Storage Database | Wufoo

4.33

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Wufoo

4.33
★★★★★
★★★★★
Online Form Builder with Cloud Storage Database | Wufoo

Blue Platform

Blue | Experience Management | Software ...

4.40

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Blue Platform

4.40
★★★★★
★★★★★
Blue | Experience Management | Software ...

"Since transitioning to Blue, Monash has made significant efficiency savings in their survey fieldwork operations, has a platform that can cater to the customisation requirements of a large and complex university, and provides a streamlined and conso...lidated platform for the sharing and distribution of student insights. " - Kristina K

SightMill Net Promoter Score Software

SightMill Helps You Measure Customer Satisfaction With Net ...

4.23

SightMill Net Promoter Score Software Icon

SightMill Net Promoter Score Software

4.23
★★★★★
★★★★★
SightMill Helps You Measure Customer Satisfaction With Net ...

Retently

Platform to Improve Customer Satisfaction with Net Promoter Score

4.70

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Retently

4.70
★★★★★
★★★★★
Platform to Improve Customer Satisfaction with Net Promoter Score

Retently NPS is a Customer Experience platform that provides a huge competitive edge to the business, allowing to understand the customer's love or hatred towards the product or service. This valuable feedback helps to retain more satisfied customers and also benefits from the positive word-of-mouth recommendations. ...

Satisfied clients help the company generate more leads and acquire more business which also increases the customer lifetime value, reduces the churn rate and finally generate more revenue.

Some of its features include cross-channel feedback with a greater response rate, automated follow-up and delivery of personalized experiences, creating personalized experiences using real-time data, capturing customers' feel about their product experience, understanding the customers across their product journey and more.

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Zonka Feedback

Feedback Software & Survey App to collect feedback from customers and employees

4.55

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Zonka Feedback

4.55
★★★★★
★★★★★
Feedback Software & Survey App to collect feedback from customers and employees

Zonka Feedback is a Customer Feedback Software and Survey App that collects feedback from customers and employees with stunning CSAT, CES and NPS Surveys and actionable insights. It is designed for small businesses and enterprises to capture and analyze employee and customer feedback across all touchpoints, improve experiences, and accelerate business growth. ...

It captures experiences and feedback at all touchpoints including in-person, offline, online, email and SMS, and provides a space for active listening, real-time feedback reporting, insights and trends, and drive result-oriented actions to improve customer experience and close the Feedback Loop.

Some of its features include creating surveys, multilingual surveys, collecting feedback, closing feedback loops, reporting and analytics, NPS dashboard and reporting, alerts and notifications, multiple locations and chains, offline device tracking, APIs, and webhooks and integrations.

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Ambassify

Employee Engagement and Advocacy solution

4.59

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Ambassify

4.59
★★★★★
★★★★★
Employee Engagement and Advocacy solution

Ambassify is an employee engagement and advocacy solution that enables to manage and measure the employee engagement efforts. It helps to build brand awareness and improve ROI. Ambassify platform ...

Ambassify helps to increase workplace productivity through employee advocacy, boosts the social media reach and engagement, deal with negative comments and reviews, increase sales with a minimal investment in employee advocacy, and position the employees as thought leaders.

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