Squelch Overview
Squelch is a customer experience optimization solution that provides context-rich intelligence. It delivers this information to customer service heroes exactly when and where they need it.
Use Cases
Customers recommend Helpdesk Management, Engagement Management, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using Squelch.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Squelch.
Squelch Use-Cases and Business Priorities: Customer Satisfaction Data
Squelch works with different mediums / channels such as Support Groups.
Squelch's features include Ticketing. and Squelch support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Squelch analytics capabilities include Analytics, and Custom Reports.
Squelch, belong to a category of solutions that help Customer Success Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Squelch
Top Industries
- Computer Software
Popular in
- Mid Market
Squelch is popular in Computer Software, and is widely used by Mid Market,
Comprehensive Insights on Squelch Use Cases
How efficiently Does Squelch manage your Helpdesk Management?
How can Squelch enhance your Engagement Management process?
What benefits does Squelch offer for Measuring Customer Satisfaction?
What Are the key features of Squelch for Forecasting?
How does Squelch facilitate Customer Case Management?
15+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Squelch solved their Customer Success Platform needs. Cuspera uses 406 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Success Platform needs.
Peers used Squelch for helpdesk management and engagement management
Squelch Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (10) |
| Analytics | Read Reviews (25) |
| Custom Reports | Read Reviews (35) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (10) |
| Analytics | Read Reviews (25) |
| Custom Reports | Read Reviews (35) |
Software Failure Risk Guidance
?for Squelch
Overall Risk Meter
Top Failure Risks for Squelch
Squelch Profile
Company Name
Squelch
Company Website
https://www.squelch.io/HQ Location
Redwood City, CA US
Employees
11-50
Social
Financials
SERIES A
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