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Sugar CRM: Reviews, Testimonials and Expert Opinions

3.85 5
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(5210)
(5210)

SugarCRM: #1 Rated Customer Relationship Management Software

AI Powered

Top 50 Sugar CRM Alternatives

Salesforce Sales Cloud

Sales Performance Management Software

4.36 ★

Salesforce Sales Cloud Icon

Salesforce Sales Cloud

4.36
★★★★★
★★★★★
Sales Performance Management Software

Salesforce sales cloud is a customer relationship management and automation platform for sales teams to convert leads, close deals and understand the health of entire business in both B2B as well as B2C contexts. ...

It brings all the customer and prospect information together in an integrated platform, provides access to thousands of applications through its AppExchange marketplace and allows users to share information or ask questions using a real time collaboration feature with primary contact, opportunity, lead and data management, workflows for approval processes, sales forecasting, file sync and share and dashboards and reporting.

It provides AI driven insights from popular social media sites such as Facebook, Twitter, LinkedIn within the platform for account and contact management. It provides automatic lead scoring and routing for leads management and It automatically updates and enriches the account, contact and lead data that drives most important sales and marketing processes using AI.

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Zoho CRM

Trust your sales to the CRM trusted by the world, Connect with your customers wherever they are

4.15 ★

Zoho CRM Icon

Zoho CRM

4.15
★★★★★
★★★★★
Trust your sales to the CRM trusted by the world, Connect with your customers wherever they are

Zoho CRM is a relationship management tool designed for the sales and marketing professionals to help them garner more leads, interact & engage with consumers, and boost both sales and revenue. ...

Zoho CRM offers integration with third party tools like Google Ad, DocuSign, MailChimp, LinkedIn Sales Navigator, etc. Using these integrations, it allows comparison of campaigns against sales helping to monitor spending and identifies campaign success.

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ConvergeHub

All-in-One Customer Management Platform

4.61 ★

ConvergeHub Icon

ConvergeHub

4.61
★★★★★
★★★★★
All-in-One Customer Management Platform

Convergehub CRM is an all-in-one CRM software that can be used in enterprises and businesses of all sizes across various industries. It enables managing Sales, Marketing, Customer Support and Billing from one unified platform. ...

The software includes Sales Automation features that enable assigning the right lead to the right rep using lead capture and lead distribution functionality, and faster deal closures due to automated pipeline management and workflow automation tools.

Convergehub’s Marketing automation feature enables increased ROI with its personalised, automated campaigns across various channels such as email, social media and web. Visual, context rich reports provide real-time view on campaign status. The software provides automated Helpdesk features that enable better understanding of the customer and enhanced services, and a personalized approach to customer support.

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Pipedrive

Sales CRM & Pipeline Management Software

4.48 ★

Pipedrive Icon

Pipedrive

4.48
★★★★★
★★★★★
Sales CRM & Pipeline Management Software

Pipedrive is a sales management CRM tool designed for the sales and marketing professionals to help them handle all the admin related tasks and focus only towards boosting sales. The platform is ...

The AI powered sales assist feature inbuilt in the tool provides personalized inputs on performance, automation recommendations and trend charts. To help reflect on the sales process, the UI of the tool offers customization of workflows using drag-and-drop interface.

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Pipeline CRM

Sales Pipeline Enablement Platform

4.38 ★

Pipeline CRM Icon

Pipeline CRM

4.38
★★★★★
★★★★★
Sales Pipeline Enablement Platform

Pipeline CRM is a sales pipeline enablement CRM platform designed for sales teams to help enhance and boost sales. The primary solutions offered by the platform include Sales pipeline ...

The platform tracks every deal and shares the account lists with the employees to help them achieve their targets. Also, it gives full visibility on customer accounts both pre- and post-sales so that the team can manage key deliverables, milestones, project details, and deadlines.

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Freshsales

AI-based sales CRM to Improve engagement and nurture existing customers, drive leads to closure

4.69 ★

Freshsales Icon

Freshsales

4.69
★★★★★
★★★★★
AI-based sales CRM to Improve engagement and nurture existing customers, drive leads to closure

Freshsales is a customer relationship management (CRM) software by Freshworks designed for high-velocity sales teams to attract leads, engage across multiple touchpoints, close deals and nurture relationships. ...

The key features of the software include Built-in email and phone, AI-based lead scoring, Workflow automation, Visual sales pipeline and actionable insights. The software is available in more than 30 languages, supports multiple currencies and hosts over 75 apps that can be seamlessly integrated with it to enhance productivity.

Freshsales automatically captures all the website traffic as leads, cluster them based on their web activity and assigns to the relevant salesperson. It collects data and segments activities based on a contact’s behavior and runs analytics to give a 360 degree customer view.

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workbooks.com

Workbooks | A platform to manage your business, designed and priced for the mid-market

4.36 ★

workbooks.com Icon

workbooks.com

4.36
★★★★★
★★★★★
Workbooks | A platform to manage your business, designed and priced for the mid-market

Workbooks.com is a cloud-based Customer Relationship Management (CRM) solution that enables mid-market organisations to efficiently acquire, convert and retain customers. It helps small and midsize businesses to improve their business strategies and customer services. ...

Workbooks.com provides order management and fulfillment, invoicing and supplier management through data processing, enabling organizations to differentiate against the competition and run their business smoothly. Workbooks joins up the entire organisation around data and processes - promoting teamwork and collaboration, provides a single 360° view of customers, and the information is accessible anytime, anywhere.

Workbooks features include Marketing, Sales, Order processing, and Customer Service. It helps marketing departments run campaigns and generate more quality leads; it enables sales team to work more effectively, better identify opportunities, close more deals and grow revenue; it empowers customer support teams to deliver exceptional service and drive customer satisfaction; and it extends beyond sales, marketing and customer support to include order management, fulfilment, invoicing and supplier management. Customers see their productivity increased, their operations streamlined, insightful decisions are made and the business is better equipped to differentiate against the competition.

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Odoo CRM

Track leads, close opportunities and get accurate forecasts.

4.26 ★

Odoo CRM Icon

Odoo CRM

4.26
★★★★★
★★★★★
Track leads, close opportunities and get accurate forecasts.

Odoo CRM is an Open Source CRM that helps manage and track leads, close opportunities and get accurate forecasts and can be used in businesses of all sizes.. Odoo CRM's features include Sell ...

Odoo CRM's Leads feature enables Leads Nurturing by creating campaigns, a column matching tool that helps importing prospects files, Lead scoring tools, Lead acquisition optimisation with call-to-action and a/b testing tool and more. The Opportunities feature supports Activities and calls management, Pipeline management, Scheduling of meetings, Call logs and more.

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Microsoft Dynamics 365 for Sales

Sales Force Automation | Microsoft Dynamics 365

3.82 ★

Microsoft Dynamics 365 for Sales Icon

Microsoft Dynamics 365 for Sales

3.82
★★★★★
★★★★★
Sales Force Automation | Microsoft Dynamics 365

Microsoft Dynamics 365 for Sales is a sales automation and forecasting business application that is part of the Dynamics 365 platform. It enables salespeople to build strong relationships with their customers, take actions based on insights, and close sales faster. ...

Microsoft Dynamics 365 for Sales keeps track of accounts and contacts, nurtures sales from lead to order, and creates sales collateral. Microsoft Dynamics 365 for Sales capabilities include enabling smarter selling with contextual AI, empower sellers to build relationships, boost sales productivity with seamless tools, improve coaching and sales performance, increase sales profitably with advanced insights, innovate with sales solutions built to evolve and more.

Microsoft Dynamics 365 for Sales API Access, Cadence, Contact Management, Contract Management, Database Management, Funnel Reporting, Integrations, Partner Tracking, Performance Reporting, Pipeline Management, Product & Price Control, Sales Gamification, Quotation Handling, Task Assignment, Territory/Quota Management, Cloud, On-premise and more. It creates marketing lists and campaigns, and even follows service cases associated with specific accounts or opportunities. The Unified Interface framework uses responsive web design principles to provide an optimal viewing and interaction experience for any screen size, device, or orientation.

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Agile CRM

Automate your sales, marketing, and service in one platform

4.30 ★

Agile CRM Icon

Agile CRM

4.30
★★★★★
★★★★★
Automate your sales, marketing, and service in one platform

Agile CRM is a robust cloud-based customer relationship management software that integrates core functionalities of sales, marketing, service, and web engagement platforms into a single unified solution. ...

Agile CRM offers a massive set of features including project management, contact management, scheduling, sales and marketing automation, customer service, email tracking, landing pages, and social media marketing to name a few. With Agile CRM, users have a unified platform that puts all the information as well as people on a single page, streamlining their tasks, enhances communication and collaboration, and greatly improves productivity and output both at individual and collective levels.

Agile CRM centralizes real-time customer data, making it readily accessible and actionable across all teams. It supports full telephony integration alongside marketing support for sending email newsletters, social campaigns and SMS texts. Agile CRM automates web engagement with customer-conscious messages, pop ups, offers, surveys and signup forms.

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Salesflare

Intelligent sales CRM for small businesses

4.64 ★

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Salesflare

4.64
★★★★★
★★★★★
Intelligent sales CRM for small businesses

Sugar CRM and Salesflare cater to distinct organizational needs within the CRM landscape. Sugar CRM, with robust features like custom reporting and extensive data integration, appeals to large enterprises across diverse industries like IT and financial services. It's designed to support complex workflows and enhance customer relationships. Salesflare, though targeting a smaller segment, focuses on sales engagement and communication, particularly benefiting companies in marketing and advertising. Its ease of migration and AI capabilities appeal to businesses seeking streamlined operations. ...

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Salesforce Sales Cloud

Sales Performance Management Software

4.36 ★

Salesforce Sales Cloud Icon

Salesforce Sales Cloud

4.36
★★★★★
★★★★★
Sales Performance Management Software

Salesforce Sales Cloud and Sugar CRM are both CRM solutions with unique strengths. Salesforce Sales Cloud excels in large-scale integration, custom reporting, and robust support, ideal for diverse industries like IT and education. Sugar CRM, with a focus on analytics and proposal management, caters to financial services and manufacturing, appealing more to medium enterprises. Each product is designed to enhance customer engagement and facilitate sales growth, but their distinct features and user bases define their operational fit. ...

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Salesforce CRM

Customer Relationship Management solution that brings companies and customers together

4.39 ★

Salesforce CRM Icon

Salesforce CRM

4.39
★★★★★
★★★★★
Customer Relationship Management solution that brings companies and customers together

Sugar CRM and Salesforce CRM both offer robust capabilities tailored for different user needs. Sugar CRM emphasizes features like custom reporting and data integration, catering to large enterprises and IT sectors. Salesforce CRM, with its extensive integration and AI capabilities, suits a broad user base, including SMEs and large corporations across various industries. While both excel in enhancing customer relationships, Salesforce's advanced analytics and comprehensive support options cater to a larger market, including those seeking enhanced internal communications. ...

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Prophet CRM

The Outlook CRM for Sales and Marketing Professionals

4.20 ★

Prophet CRM Icon

Prophet CRM

4.20
★★★★★
★★★★★
The Outlook CRM for Sales and Marketing Professionals

Sugar CRM and Prophet CRM offer distinct advantages for businesses seeking CRM solutions. Sugar CRM emphasizes robust integration and data management capabilities, making it ideal for large enterprises with diverse industry needs. In contrast, Prophet CRM focuses on engagement management and streamlined communication, catering to mid-market and smaller businesses aiming to improve customer relationships and internal workflows. Both platforms provide essential support but differ in their level of accessibility and industry focus. ...

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Formstack Documents

Document Generation & Automation | Formstack

4.74 ★

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Formstack Documents

4.74
★★★★★
★★★★★
Document Generation & Automation | Formstack

Apptivo

Cloud Business Management Software Suite

4.38 ★

Apptivo Icon

Apptivo

4.38
★★★★★
★★★★★
Cloud Business Management Software Suite

Sugar CRM excels in offering comprehensive integration and reporting capabilities, making it ideal for large enterprises in technology and finance sectors seeking robust customization and analytics options. Apptivo, on the other hand, shines with its focus on helpdesk and contact management, catering well to a diverse set of industries like research and insurance, providing adaptable solutions for smaller businesses with strong 24/7 support. ...

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ConnectWise Manage

Business Management Software | ConnectWise Manage Business ...

4.08 ★

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ConnectWise Manage

4.08
★★★★★
★★★★★
Business Management Software | ConnectWise Manage Business ...

ConnectWise Manage helps users manage customer service agreements, automate recurring invoices and document agreements in a central storage location. It caters to small and midsize businesses and can also be deployed on-premises. ...

The workflow rules defined in ConnectWise Manage cover all areas of the business, from sending targeted marketing campaigns, to tracking service delivery through service level agreements, to invoice creation and financial management. The app can be used for help desk and ticket management, project management, time tracking, customer relationship management, cloud application management, monitoring and billing, technician dispatching, asset tracking, billing and invoicing, procurement, inventory management and more.

ConnectWise Manage offers a solution to streamline IT, with automation options for incident management, availability management, request management, service-level management, service reporting, service asset and configuration management, and knowledge management. The customizable dashboards and reporting tools give detailed insight into all your most critical KPIs. ConnectWise Manage also comes as a mobile app for dealing with service requests and access data on-the-go.

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YetiForce CRM

An open source application that is constantly being improved

4.59 ★

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YetiForce CRM

4.59
★★★★★
★★★★★
An open source application that is constantly being improved

Sugar CRM and YetiForce CRM both cater to the CRM sector but differ significantly in user focus and feature offerings. Sugar CRM is ideal for larger enterprises, offering robust sales and engagement management. It supports varied business goals like enhancing customer relationships and improving ROI. YetiForce CRM, while focused on enhancing customer relationships, caters predominantly to specific industries and smaller enterprise segments. It supports fundamental CRM needs effectively with key capabilities in contact management and helpdesk management. ...

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mHelpDesk

mHelpDesk Field Service Management Software

4.26 ★

mHelpDesk Icon

mHelpDesk

4.26
★★★★★
★★★★★
mHelpDesk Field Service Management Software

"It’s really helped us grow. I can keep all of the customer’s information in there so if I need to look up something in the future or call them for a follow up, I have all of that there, so it’s really helped us organize the whole business. " - Erica M

Jobber

The #1 Service Scheduling Software & App

4.57 ★

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Jobber

4.57
★★★★★
★★★★★
The #1 Service Scheduling Software & App

"Before we had Jobber, a lot of our issues were trying to get all our customers into one database. Now we’re able to quote them and find all their information just by pulling up their name. " - Terence C

Kickserv

#1 Rated Field Service Management Software

4.36 ★

Kickserv Icon

Kickserv

4.36
★★★★★
★★★★★
#1 Rated Field Service Management Software

"Before Kickserv, we were still using paper invoices. We really wanted to go paperless and this really helped! We also didn't have to tell customers that they needed to call the office to pay with a card. " - Emily B.

LinxCRM

LinxCRM financial services client care software

4.00 ★

LinxCRM Icon

LinxCRM

4.00
★★★★★
★★★★★
LinxCRM financial services client care software

Sugar CRM stands out with robust features for extensive enterprise use, offering comprehensive customer management and integration capabilities. It serves large enterprises across diverse industries, making it ideal for those seeking advanced functionality. LinxCRM offers core CRM functions for small-scale operations, with basic support channels for emerging businesses. It is suitable for firms in niche areas with straightforward CRM needs. ...

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X2CRM

X2CRM - ONE PLATFORM,UNIFIED MODULES, COMPLETE CONTROL.

4.00 ★

X2CRM Icon

X2CRM

4.00
★★★★★
★★★★★
X2CRM - ONE PLATFORM,UNIFIED MODULES, COMPLETE CONTROL.

3.96 ★

Oracle CRM On Demand Icon

Oracle CRM On Demand

3.96
★★★★★
★★★★★
Oracle

Sugar CRM is robust in enhancing customer relationships with a focus on large enterprises. Its standout features include extensive customization and integration capabilities. Oracle CRM On Demand caters to diverse customer segments with strong sales and engagement management strengths, particularly for mid-market businesses. Based on your specific needs, you may find Sugar CRM's comprehensive feature set appealing or Oracle CRM's specialized CRM capabilities advantageous. ...

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Suitecrm

Opensource CRM for businesses

4.23 ★

Suitecrm Icon

Suitecrm

4.23
★★★★★
★★★★★
Opensource CRM for businesses

Comparing Sugar CRM and SuiteCRM reveals distinct focuses. Sugar CRM excels in advanced data handling and large enterprise environments, supporting sales and customer relationship enhancements. SuiteCRM, while also supporting engagement and data management, is streamlined for smaller teams and mid-market use with its flexible features and campaign capabilities. Each product's support structures reflect their intended user base, whether comprehensive for corporations or more straightforward for smaller entities. ...

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Clio

Industries #1 Legal Software

4.58 ★

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Clio

4.58
★★★★★
★★★★★
Industries #1 Legal Software

HubSpot CRM

For Sales Leaders

4.38 ★

HubSpot CRM Icon

HubSpot CRM

4.38
★★★★★
★★★★★
For Sales Leaders

Sugar CRM and HubSpot CRM are robust CRM solutions catering to diverse business needs. Sugar CRM excels in integration, custom reporting, and migration features, ideal for large enterprises in IT and financial services. HubSpot CRM thrives in communication management and engagement, supported by powerful data features, making it suitable for enterprises in marketing and tech industries. Both offer varied support options, aligning with distinct operational needs and scale. ...

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Zoho CRM

Trust your sales to the CRM trusted by the world, Connect with your customers wherever they are

4.15 ★

Zoho CRM Icon

Zoho CRM

4.15
★★★★★
★★★★★
Trust your sales to the CRM trusted by the world, Connect with your customers wherever they are

Zoho CRM offers robust capabilities in managing customer engagement and processes, primarily benefiting larger enterprises in industries like software and marketing. It excels in features like data import and custom reporting, with strong vendor support, making it a versatile tool for enhancing customer relationships and increasing sales. Sugar CRM, on the other hand, supports document and workflow management, appealing to industries such as financial services and manufacturing. While it provides essential analytics and integration tools, Sugar CRM's more limited user base suggests it's advantageous for niche markets seeking to scale best practices or enter new markets. ...

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Pipedrive

Sales CRM & Pipeline Management Software

4.48 ★

Pipedrive Icon

Pipedrive

4.48
★★★★★
★★★★★
Sales CRM & Pipeline Management Software

Sugar CRM and Pipedrive cater to different needs within the CRM space. Sugar CRM emphasizes robust analytics and data management suited for large enterprises across IT and financial sectors, offering extensive migration support and custom reporting. Pipedrive excels in engagement and lead management for various industry users, providing comprehensive integration features and a strong focus on increasing revenue. Regarding support, Sugar CRM delivers extensive 24/7 assistance, while Pipedrive offers more diversified support options. Choose Sugar CRM for detailed analytics and enterprise needs or Pipedrive for dynamic lead and engagement management. ...

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Hubspot Sales Hub

Fully featured Sales CRM and Sales Engagement Software

4.47 ★

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Hubspot Sales Hub

4.47
★★★★★
★★★★★
Fully featured Sales CRM and Sales Engagement Software

Sugar CRM and Hubspot Sales Hub both offer robust CRM solutions, each tailored to suit different operational needs. Sugar CRM excels in customized report creation and seamless integration, making it ideal for complex workflows in large enterprises, particularly within IT and financial services. Hubspot Sales Hub stands out with extensive communication management capabilities and strong support for customer acquisition, making it a favorite among marketing and advertising firms and large enterprises. The choice between them hinges on a business's particular emphasis on either report customization and integration or communication and engagement management. ...

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Insightly CRM

CRM Software for Gmail, G Suite and Outlook.

4.15 ★

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Insightly CRM

4.15
★★★★★
★★★★★
CRM Software for Gmail, G Suite and Outlook.

Insightly CRM excels in contact and engagement management with a focus on integration and migration, primarily serving large enterprises. Sugar CRM, while offering similar capabilities, highlights proposal management and a broader AI feature set, benefiting mid-sized businesses and manufacturing sectors. ...

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Freshsales

AI-based sales CRM to Improve engagement and nurture existing customers, drive leads to closure

4.69 ★

Freshsales Icon

Freshsales

4.69
★★★★★
★★★★★
AI-based sales CRM to Improve engagement and nurture existing customers, drive leads to closure

Freshsales and Sugar CRM are both leading CRM solutions, each with unique strengths. Freshsales is strong in communication and workflow management, ideal for large enterprises in software and marketing. It helps boost sales and enhance customer relations with robust data integration and reporting tools. Sugar CRM focuses on sales document and workflow management, catering to mid-market businesses in finance and IT. It emphasizes improving customer relationships and scaling best practices, supported by comprehensive analytics and integration features. ...

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Salesboom Cloud CRM

Customizable Cloud based CRM Software

4.43 ★

Salesboom Cloud CRM Icon

Salesboom Cloud CRM

4.43
★★★★★
★★★★★
Customizable Cloud based CRM Software

Sugar CRM and Salesboom Cloud CRM are both versatile CRM solutions catering to distinct business needs. Sugar CRM excels in serving large enterprises with robust integration and data management, ideal for IT and financial services. Its strong support for customer engagement and document management aligns with the strategic objectives of scaling best practices and entering new markets. Salesboom Cloud CRM, on the other hand, caters to smaller and medium-sized businesses, especially in real estate and software, with its emphasis on relationship management and collaboration. This makes it a great choice for businesses looking to enhance customer relationships and improve stakeholder relations. ...

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Agile CRM

Automate your sales, marketing, and service in one platform

4.30 ★

Agile CRM Icon

Agile CRM

4.30
★★★★★
★★★★★
Automate your sales, marketing, and service in one platform

Sugar CRM focuses on robust sales and engagement capabilities, catering to large enterprises in IT and financial services. It offers extensive data integration and migration features. Agile CRM excels in communication and campaign management, appealing more to marketing industries and small to mid-sized enterprises. Its strength lies in comprehensive custom reporting and social media management. Both offer 24/7 support, but Sugar CRM has higher engagement with large enterprises requiring complex integrations. ...

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ClickUp

One app to replace tasks, docs, chat, goals, & more

4.71 ★

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ClickUp

4.71
★★★★★
★★★★★
One app to replace tasks, docs, chat, goals, & more

ClickUp is a customizable productivity platform that replaces other workplace apps for all users and all departments in an organization. It offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate. ...

ClickUp gives flexibility and control to organize everything from small teams to enterprise companies. It helps to tackle work from any angle with 15+ powerful views. Easily customized to manage any type of project, no code or add-ons required. Collaborate on product ideas, document bugs, or jot down meeting minutes with ClickUp Docs. Edit in real-time and keep everyone up-to-date with a visual knowledge base. Set goals, track progress, and manage resources more effectively with powerful reporting features along with Global Time Tracking, Time Estimates, and time Reporting.

Some of its features include creating tasks for anything in ClickUp, customized project management, viewing tasks in Google sheets, sending and receiving emails directly within ClickUp, scheduling the team and syncing in real-time with Google, Outlook and Apple. Goal tracking, time tracking and more.

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Pipeline CRM

Sales Pipeline Enablement Platform

4.38 ★

Pipeline CRM Icon

Pipeline CRM

4.38
★★★★★
★★★★★
Sales Pipeline Enablement Platform

Sugar CRM and Pipeline CRM are leading solutions in the CRM space, catering to diverse industry needs. Sugar CRM excels in document and proposal management, ideal for financial services and IT industries focusing on compliance and integration. Pipeline CRM focuses on engagement and lead management, with a strong presence in transportation and construction industries. Large enterprises predominantly choose Sugar CRM for its robust support and integration features. In contrast, Pipeline CRM's ease of migration and user-friendly engagement tools attract a broader user base, including mid-size and small businesses. ...

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Vtiger all-in-one CRM

Provide a seamless customer experience across marketing, sales, and customer support

4.35 ★

Vtiger all-in-one CRM Icon

Vtiger all-in-one CRM

4.35
★★★★★
★★★★★
Provide a seamless customer experience across marketing, sales, and customer support

Vtiger’s All-in-one CRM platform provides a seamless customer experience and helps to increase engagement, sell more and grow brand loyalty. It is built for enterprises looking to provide a great customer experience throughout the entire customer journey. ...

Its primary features include email marketing, customer portal, sales forecasts, workflow automation, inventory management, insights and integrations. This allows to boost revenue, increase conversion rate and efficiency, sales productivity growth, increase in CAGR and SLA fulfillment.

It provides 360 degree historical view of every contact. It supports multi channel communication. It offers marketing campaigns to attract and engage customers and also allows to measure campaign performance and profitability. It provides powerful tools to manage projects and to track inventory and services.

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Microsoft Dynamics 365 for Sales

Sales Force Automation | Microsoft Dynamics 365

3.82 ★

Microsoft Dynamics 365 for Sales Icon

Microsoft Dynamics 365 for Sales

3.82
★★★★★
★★★★★
Sales Force Automation | Microsoft Dynamics 365

Sugar CRM focuses on enhancing customer relationships and scaling best practices, with strong support for sales document management and workflow management. It is favored by large enterprises, particularly in IT and financial services. Microsoft Dynamics 365 for Sales, on the other hand, facilitates improved efficiency and customer relationship enhancement with robust lead management features. It finds a broad range of users from small to large enterprises, including many in IT and marketing sectors. Both offer comprehensive vendor support. Sugar CRM is more popular in large enterprises, while Dynamics 365 serves a more varied audience. ...

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Copper

CRM Software Built for Google & G-Suite

4.50 ★

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Copper

4.50
★★★★★
★★★★★
CRM Software Built for Google & G-Suite

Copper is a CRM software for small, mid-sized and enterprise companies to manage sales leads to improve customer relationship and grow business. The CRM is built on G Suite, enabling users to integrate all information associated with G Suite is made accessible from one place. ...

It is primarily used to improve sales productivity, collaborate and manage tasks efficiently and integrate with all G Suite products

Sales productivity features include lead management, contact management, visual pipeline management. Task management includes ready-to-use e-mail templates, e-mail sync and notifications. Collaboration tools include workflow automation with integration options available

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workbooks.com

Workbooks | A platform to manage your business, designed and priced for the mid-market

4.36 ★

workbooks.com Icon

workbooks.com

4.36
★★★★★
★★★★★
Workbooks | A platform to manage your business, designed and priced for the mid-market

Sugar CRM is geared towards large enterprises with its extensive integration features and support for operational scaling, while Workbooks.com attracts a diverse user base with strong data import capabilities and robust 24/7 support. Sugar CRM's strength lies in its analytics and custom reporting, appealing to industries like IT and financial services. Workbooks.com provides powerful data export and ease of migration, serving various sectors including financial services and non-profits. ...

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SAP Customer Experience

Software to understand customers and engage them while growing revenue

3.88 ★

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SAP Customer Experience

3.88
★★★★★
★★★★★
Software to understand customers and engage them while growing revenue

Sugar CRM emphasizes a robust mix of sales, document and engagement management, making it suitable for large enterprises needing extensive custom reporting and integrations. SAP Customer Experience focuses more on engagement and relationship management, targeting mid-market and small businesses. Both solutions offer strong analytics and 24/7 support, but differ in industry emphasis and primary channels, with Sugar steeped in IT and manufacturing, and SAP leaning towards software and consumer goods industries. ...

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Act!

Act! CR

3.86 ★

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Act!

3.86
★★★★★
★★★★★
Act! CR

Act! is a customer relationship management (CRM) solution that combines marketing automation and sales pipeline management into a single, centralized platform. It provides the ultimate toolset to build relationships, maximize engagement and drive business growth. ...

Act! teams can manage a sales pipeline, track interactions with leads and existing customers, and access email marketing tools. Also allows customer support teams to manage and sync data such as account updates and pending sales opportunities. Act! provides a shared calendar that can help improve team collaboration.

Built-in CRM features enable business growth teams to track lead sources, competitor activity, emails, and more. Its additional features include CRM and Marketing Automation, delight every customer, every time, market like a pro, win raving fans for life, focus where it counts, get organized and busy and more.

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Maximizer CRM

SALES CRM SOFTWARE - PIPELINE MANAGEMENT

4.01 ★

Maximizer CRM Icon

Maximizer CRM

4.01
★★★★★
★★★★★
SALES CRM SOFTWARE - PIPELINE MANAGEMENT

Maximizer CRM is a comprehensive, all-in-one solution which offers simple, accessible marketing, sales and customer care service tools to small and midsize businesses. It stores all customer information in one convenient, easy-to-use workspace, easily tailored to match the sales process. ...

Maximizer CRM features sales management, marketing automation, customer service and support and business productivity tools with integration with Microsoft products such as Outlook, Word, Excel and SharePoint. The solution's marketing automation application includes integrated campaign planning, email campaigns and marketing analytics. Users can target leads and customers and use list management capabilities to search and filter customer data by pre-defined criteria.

Maximizer CRM’s sales management feature includes sales team performance monitoring with the help of measuring criteria such as close and abandonment rate. Customers and prospects can be categorized per region, time zone, products purchased and other measures.

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Less Annoying CRM

Simple Contact Management for Small Business

4.78 ★

Less Annoying CRM Icon

Less Annoying CRM

4.78
★★★★★
★★★★★
Simple Contact Management for Small Business

Less annoying is a CRM tool designed for small businesses to help manage contacts, track leads, and follow-ups. The platform helps in contact management by offering a single screen to access ...

The platform is hosted on cloud, making it easy to access information from any device without syncing or installing. Also, it automatically installs updates.

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BUSINESSNEXT '' formerly CRMNEXT ''

The #1 CRM For Banking And Insurance

4.50 ★

BUSINESSNEXT '' formerly CRMNEXT '' Icon

BUSINESSNEXT '' formerly CRMNEXT ''

4.50
★★★★★
★★★★★
The #1 CRM For Banking And Insurance

BUSINESSNEXT is a cloud-native, platform-as-a-service universe designed to speed the digital transformation of banking, insurance, and financial organizations. BUSINESSNEXT is an AI-powered ...

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Sage CRM

Top-rated cloud financial management

4.01 ★

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Sage CRM

4.01
★★★★★
★★★★★
Top-rated cloud financial management

Sage CRM and Sugar CRM cater to different CRM needs. Sage CRM excels in businesses needing documentation and compliance integration, particularly in government and administration. Sugar CRM, however, appeals to businesses focused on customer relationship enhancements and market scaling, making it a preferred choice in tech and financial sectors. Each aligns differently with user needs based on their features, support, and targeted user segments. ...

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BenchmarkONE

Sales and marketing software for small businesses and marketing agencies

4.52 ★

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BenchmarkONE

4.52
★★★★★
★★★★★
Sales and marketing software for small businesses and marketing agencies

BenchmarkONE is an integrated marketing automation and CRM platform that aims to help users more effectively track and maintain both prospective and existing customers. It helps agencies and small business owners propel relationships into sales with all-in-one CRM and marketing automation. BenchmarkONE is designed for a wide range of businesses, including teams in advertising, consulting, hospitality, real estate and more. ...

BenchmarkONE integrated solution offers combined sales automation, marketing automation and email marketing features. With CRM, email marketing, and marketing automation tools all in one app, users can drive more business, organize contacts, boost response rates, and see their progress at a glance. BenchmarkONE’s CRM is a simple alternative to expensive, bloated sales software. BenchmarkONE’s email marketing tools integrate with CRM for data that tells a more complete story about your contacts. Picks up the slack in business processes with marketing automation. BenchmarkONE includes features to help users more effectively maintain and track both prospective and existing clients.

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Zendesk Sell

Enhance productivity, processes, and pipeline visibility for sales teams

4.33 ★

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Zendesk Sell

4.33
★★★★★
★★★★★
Enhance productivity, processes, and pipeline visibility for sales teams

Zendesk Sell is a sales CRM software designed for the sales and marketing professionals to help them enhance productivity, processes, and pipeline visibility. Some of the primary features offered ...

The software offers integrations and APIs to facilitate creation of right connection and get a wholistic view.

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GreenRope

CRM with Marketing Automation for maximum growth and efficiency

4.37 ★

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GreenRope

4.37
★★★★★
★★★★★
CRM with Marketing Automation for maximum growth and efficiency

GreenRope is a CRM that includes Marketing Automation platform that provides powerful and easy to use marketing automation, email marketing, and social media integration. It helps to increase sales and revenue and acquire customers. ...

GreenRope is the all-in-one CRM that accelerates growth by increasing awareness, generating leads, and driving conversions. Users can leverage advanced automation, predictive analytics, and artificial intelligence (AI) with an intuitive, easy-to-use interface.

GreenRope's features are built to help communicate with leads and clients. Some of the tools that help to engage the contacts include GreenRope’s Marketing that helps to bring omnichannel experiences to leads and customers right from email marketing and lead nurturing to websites, landing pages, social media management, and more. Its sales software has the tools needed to develop stronger relationships with leads and clients and most importantly, close more deals. GreenRope’s Operations help to run and manage a business while bringing in the components required from sales and marketing. It provides marketing and sales personnel the additional data they need to bring in leads and convert them into loyal customers.

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Salesmate Sales CRM

Sales CRM Software for Growing Sales Teams

4.61 ★

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Salesmate Sales CRM

4.61
★★★★★
★★★★★
Sales CRM Software for Growing Sales Teams

Salesmate is a sales CRM platform that enriches customer interactions, boosts sales productivity and helps win more deals. It helps to manage sales & revenue, save time and acquire new customers. ...

Salesmate is an intelligent sales CRM which helps sales reps to be more productive, increase their sales and engage deeply with their customers. Salesmate helps businesses close more deals faster.

Salesmate easily captures contacts, enrich them, track all conversations and activities, and have informed conversations with better insights, uses sales activity tracker to plan ahead, track activities and automate sales process steps. It improves on entire sales funnel by using interactive, pre-built, and customizable sales reports. These features help Salesmate in converting the team into a top-selling squad.

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