SUMO Scheduler Platform Overview

SUMO Scheduler simplifies appointment and event bookings, reducing no-shows and enhancing customer engagement. This all-in-one scheduling software is designed for businesses aiming to streamline their booking processes. By integrating seamlessly with existing tools, SUMO Scheduler ensures a smooth workflow, allowing companies to focus on customer interactions. A surprising detail is its ability to power smart customer engagement through intelligence, which can directly contribute to revenue growth. Trusted by leading brands, SUMO Scheduler offers two powerful platforms to cater to diverse scheduling needs, making it a valuable asset for businesses looking to optimize their customer engagement strategies.

Use Cases

Customers recommend Engagement Management, Digital Signature, Helpdesk Management, as the business use cases that they have been most satisfied with while using SUMO Scheduler Platform.

Other use cases:

  • Collaboration
  • Sending & Publishing Communications
  • Relationship Management
  • Meeting Management
  • Conference Call Management
  • Customise Loyalty Program
  • Event Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using SUMO Scheduler Platform.

Other priorities:

  • Increase Sales & Revenue
  • Improve Brand Engagement
  • Establish Thought Leadership
See all business priorities See less business priorities

SUMO Scheduler Platform Use-Cases and Business Priorities: Customer Satisfaction Data

SUMO Scheduler Platform works with different mediums / channels such as E-Mail. Website. Phone Calls etc.

SUMO Scheduler Platform's features include Personalization, Bot, and Dashboard. and SUMO Scheduler Platform support capabilities include AI Powered, Phone Support, 24/7 Support, etc. also SUMO Scheduler Platform analytics capabilities include Custom Reports, and Analytics.

SUMO's appointment & event scheduling platform simplifies online booking for enterprise businesses. It's powerful and user-friendly, enhancing customer engagement effortlessly.

Comprehensive Insights on SUMO Scheduler Platform Use Cases

How efficiently Does SUMO Scheduler Platform manage your Engagement Management?

How does SUMO Scheduler Platform facilitate Digital Signature?

How does SUMO Scheduler Platform facilitate Helpdesk Management?

Why is SUMO Scheduler Platform the best choice for Collaboration?

What solutions does SUMO Scheduler Platform provide for Sending & Publishing Communications?

23+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well SUMO Scheduler Platform solved their business needs. Cuspera uses 703 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Computer & Network Security

CASE STUDY Cybersecurity Giant

SUMO Scheduler helped Cybersecurity Giant improve customer support scheduling. The company faced delays and errors from manual appointment management. SUMO integrated with Salesforce, giving real-tim...e staff availability and error-free scheduling. Customers could self-schedule anytime from any device. The support team used SUMO’s Analytics Builder to track trends and staff use. The company now responds faster and plans to keep using SUMO for better communication.

Read more →
Education

CASE STUDY PlayOn! Sports

SUMO Scheduler helped PlayOn! Sports automate equipment installation scheduling for high school sports events. The company replaced manual scheduling tools with SUMO's education scheduling software. ...This change eliminated manual errors and reduced installation delays. Customers now self-schedule through automated email links integrated with Salesforce. PlayOn! Sports improved client engagement and streamlined their supply chain. The new system also made it easier for contractors to update availability and for schools to connect with installers.

Read more →

CASE STUDY Fortune 100 cloud vendor

SUMO Scheduler helped a Fortune 100 cloud vendor automate its appointment scheduling. The company faced problems with manual scheduling and missed calls. SUMO enabled self-scheduling, Outlook integra...tion, and automated invitations. The new system reduced time spent scheduling meetings by up to 25%. Customer and employee satisfaction improved, and the company gained better analytics and transparency into meeting activity.

Read more →
Government Administration

CASE STUDY City Government Agency

SUMO for Salesforce helped a city government agency improve its appointment scheduling for over 350,000 members. The agency struggled with a manual, error-prone process that wasted staff time. SUMO p...rovided a secure, flexible scheduling system integrated with Salesforce. Members can now easily book and manage appointments online. Staff gained better reporting and more time to help members. The agency now delivers services more efficiently and with greater transparency.

Read more →
Health, Wellness and Fitness

CASE STUDY WebMD

SUMO Scheduler helped WebMD, a health engagement provider, automate appointment scheduling. WebMD needed to improve patient engagement and reduce manual work. SUMO Scheduler offered customizable sche...duling, smart matching, and automated reminders. The solution let patients book appointments online, cut manual scheduling by at least 25%, and reduced no-shows. Staff efficiency improved, and customer satisfaction increased, leading to more referrals and a high return on investment.

Read more →
Real Estate

CASE STUDY Top-Rated Canadian Real Estate Agency (Ontario, Canada)

SUMO Scheduler helped a top-rated real estate agency in Ontario, Canada, solve scheduling and appointment challenges. The agency struggled to manage showings, coordinate with service providers, and m...ap Salesforce contacts to appointments. SUMO Scheduler automated appointment booking, matched buyers with agents, and sent email invites to reduce no-shows. The platform enabled virtual showings and let the team customize emails and branding. The agency improved efficiency and plans to expand SUMO’s use for more sales and better customer engagement.

Read more →

Frequently Asked Questions(FAQ)

for SUMO Scheduler Platform

What is SUMO Scheduler Platform used for?

SUMO Scheduler Platform is mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Digital Signature and Helpdesk Management .

What are the top features of SUMO Scheduler Platform?

Personalization, bot and Dashboard are some of the top features of SUMO Scheduler Platform.

What are SUMO Scheduler Platform alternatives?

Proposify, ConnectWise Control, EmailMeForm and Apple IOS are popular alternatives for SUMO Scheduler Platform.

Where is SUMO Scheduler Platform located?

SUMO Scheduler Platform is headquartered at Atlanta, Georgia, US.
lightning

Peers used SUMO Scheduler Platform for engagement management and digital signature

SUMO Scheduler Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.19/5 ★

Read Reviews (12)
Custom Reports

3.99/5 ★

Read Reviews (47)
Analytics

3.94/5 ★

Read Reviews (21)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.19/5 ★

Read Reviews (12)
Custom Reports

3.99/5 ★

Read Reviews (47)
Analytics

3.94/5 ★

Read Reviews (21)

Software Failure Risk Guidance

?

for SUMO Scheduler Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for SUMO Scheduler Platform

SUMO Scheduler Profile

Company Name

SUMO Scheduler

Company Website

//sumoscheduler.com

HQ Location

Atlanta, Georgia, US

Social

Linkedin