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Talkwalker Analytics: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Talkwalker Analytics
Brand: Talkwalker Analytics
Rating: 4.49 (2529 reviews)

4.49 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(2529)

Talkwalker: The #1 Social Media Analytics & Monitoring Platform

AI Powered

Talkwalker Analytics Overview

Talkwalker transforms social media marketing by offering a powerful platform for social listening, media monitoring, and social benchmarking. Its unique capability lies in navigating vast amounts of social and consumer data, allowing businesses to gain deep insights into consumer behavior and market trends. Over 2,500 brands trust Talkwalker to track real-time conversations and measure brand impact across various media channels. The platform's advanced analytics tools provide actionable insights that drive strategic decision-making and enhance brand visibility. Recognized as a leader in The Forrester New Wave™, Talkwalker is at the forefront of consumer intelligence, enabling businesses to stay ahead in a rapidly evolving digital landscape.

Use Cases

Customers recommend Social Media Management, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using Talkwalker Analytics.

Other use cases:

Competitive Intelligence
Helpdesk Management
Public Relations
Influencer Marketing
Content Management
Call Transcription
Social Media Marketing

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Business Priorities

Improve Digital And Social Presence and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using Talkwalker Analytics.

Other priorities:

Improve ROI
Acquire Customers
Build Brand Awareness
Enhance Customer Relationships
Launch New Products
Scale Best Practices
Increase Sales & Revenue
Enter New Markets Internationally Or Locally
Grow Market Share
Manage Risk
Establish Thought Leadership
Increase Customer Life Time Value

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Talkwalker Analytics Use-Cases and Business Priorities: Customer Satisfaction Data

Talkwalker Analytics works with different mediums / channels such as Social Media. and E-Mail.

Talkwalker Analytics's features include Alerts: Popups & Notifications, Dashboard, Personalization, etc. and Talkwalker Analytics support capabilities include Chat Support, Email Support, Phone Support, etc. also Talkwalker Analytics analytics capabilities include Custom Reports, and Analytics.

Reviews

"All brands have suffered from the pandemic. But there's still a huge opportunity to recover." - Bruce Hoang

Talkwalker Analytics, Walls.io, Statusbrew, Eclincher social media management, YouScan, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Talkwalker-analytics is a leading consumer intelligence platform for social listening, media monitoring, and social benchmarking. It helps navigate dynamic social and consumer data effectively.

Popular Business Setting

for Talkwalker Analytics

Top Industries

Marketing and Advertising
Banking
Computer Software

Popular in

Small Business
Enterprise
Mid Market

Talkwalker Analytics is popular in Marketing And Advertising, Banking, and Computer Software and is widely used by Small Business, Enterprise, and Mid Market.

Comprehensive Insights on Talkwalker Analytics Use Cases

What solutions does Talkwalker Analytics provide for Communication Management?

Talkwalker Analytics Communication Management provides comprehensive social media monitoring and analysis capabilities. It offers key metrics such as buzz, reach, engagement, and sentiment across various social media platforms. The platform facilitates easy and flexible dashboard and report creation and offers excellent compatibility with external platforms. However, Talkwalker lacks built-in publishing capabilities.

"...It can be used for detailed social monitoring and web listening but also for more unhortodox purposes...." Peer review by Agency

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How can Talkwalker Analytics optimize your Engagement Management Workflow?

Talkwalker Analytics enables users to monitor and analyze online campaign engagement and reach. The platform offers a customizable dashboard to display engagement metrics, story widgets, and competitor tracking. However, Talkwalker lacks capabilities to directly engage with audiences.

"...TalkWalker Talkwalker provides centralized social media analytics dashboard offering you graphs and analysis for: Hashtag and campaign tracking including shares, reach, engagement, mentionsSentiment analysisImage recognition to help you protect your trademark & reputationGoogle Analytics integration for social media ROI estimationVirality that monitors how your content spreads across the webInfluencer marketing helping you identify industry influencers and (future) brand ambassadorsPricing starts at $9,600 per year with more advanced package pricing available only on request...." 7 Social Media Analytics Companies To Keep An Eye On

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How does Talkwalker Analytics address your Competitive Intelligence Challenges?

What benefits does Talkwalker Analytics offer for Helpdesk Management?

47+ more Business Use Cases

17 buyers and buying teams have used Cuspera to assess how well Talkwalker Analytics solved their Social Media Marketing needs. Cuspera uses 2529 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Bruce Hoang Director Communication, Channels and data ORANGE France	All brands have suffered from the pandemic. But there's still a huge opportunity to recover. Testimonial By Bruce Hoang
Romain Mazeries CEO MANGOPAY	We’ve used the powerful tool of Talkwalker not only to listen to social media, but to listen to the voice of customers internally. This has provided the company with further insights into their consumers, and enabled MANGOPAY to action the voice of the customer across their business. Testimonial By Romain Mazeries

CUSTOMERS	TESTIMONIALS
Bruce Hoang Director Communication, Channels and data ORANGE France	All brands have suffered from the pandemic. But there's still a huge opportunity to recover. Testimonial By Bruce Hoang
Romain Mazeries CEO MANGOPAY	We’ve used the powerful tool of Talkwalker not only to listen to social media, but to listen to the voice of customers internally. This has provided the company with further insights into their consumers, and enabled MANGOPAY to action the voice of the customer across their business. Testimonial By Romain Mazeries

Case Studies

Education

Case Study Bayes Business School

How social media engagement helped Bayes navigate a sensitive renaming project

Banking

Case Study Abu Dhabi Islamic Bank (ADIB)

How Abu Dhabi Islamic Bank (ADIB) used consumer intelligence to become UAE’s top banking mobile app

Consumer Goods

CASE STUDY Nescafe Dolce Gusto

Nescafe Dolce Gusto quadrupled Facebook and Instagram engagement, increased brand mentions by 800%, and grew their Instagram followers fivefold using social media analytics in Malaysia.

Telecommunications

CASE STUDY Deutsche Telekom

Deutsche Telekom used Talkwalker to create a real-time crisis management system, averting crises that could harm share prices and sales, and improving departmental communication with customized repor...ts.

Computer Software

Case Study Bottomline Technologies

Bottomline walks the talk on measuring brand awareness

Banking

Case Study UniCredit

UniCredit leverages insights to remain consumer close

Free Social Media Monitoring Tool - Talkwalker Free Social Search

Frequently Asked Questions(FAQ)

for Talkwalker Analytics

What is Talkwalker Analytics?

Talkwalker Analytics is a social media analytics and monitoring platform for marketing teams to promote brand, increase customer engagement and increase revenue.

Talkwalker Analytics helps teams to analyze online, social, print and TV/radio content in one. It helps in analyzing both text and visual content, it saves 40% of time with automatic report creation and distribution. It offers customized dashboard. It ensures data integrity by having one centralized data intelligence platform.

Talkwalker Analytics comes with artificial intelligence (AI) to find most relevant and impactful information. It uses image recognition technology to track over 30,000 brands images.it comes with smart theme analytics for collaborating with people and brand.it offers 30 prebuilt use cases to create reports on social media performance. It comes with centralized data intelligence platform for data integrity.

What is Talkwalker Analytics used for?

Talkwalker Analytics is a Social Media Marketing Software mainly used by its customers to Improve Digital And Social Presence and Improve Brand Engagement by Social Media Management, Communication Management and Engagement Management .