Talkwalker Analytics Overview

Talkwalker transforms social media marketing by offering a powerful platform for social listening, media monitoring, and social benchmarking. Its unique capability lies in navigating vast amounts of social and consumer data, allowing businesses to gain deep insights into consumer behavior and market trends. Over 2,500 brands trust Talkwalker to track real-time conversations and measure brand impact across various media channels. The platform's advanced analytics tools provide actionable insights that drive strategic decision-making and enhance brand visibility. Recognized as a leader in The Forrester New Wave™, Talkwalker is at the forefront of consumer intelligence, enabling businesses to stay ahead in a rapidly evolving digital landscape.

Use Cases

Customers recommend Social Media Management, Communication Management, Engagement Management, as the business use cases that they have been most satisfied with while using Talkwalker Analytics.

Other use cases:

  • Competitive Intelligence
  • Helpdesk Management
  • Public Relations
  • Influencer Marketing
  • Content Management
  • Call Transcription
  • Social Media Marketing
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Business Priorities

Improve Digital And Social Presence and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using Talkwalker Analytics.

Other priorities:

  • Improve ROI
  • Acquire Customers
  • Build Brand Awareness
  • Enhance Customer Relationships
  • Launch New Products
  • Scale Best Practices
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Manage Risk
  • Establish Thought Leadership
  • Increase Customer Life Time Value
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Talkwalker Analytics Use-Cases and Business Priorities: Customer Satisfaction Data

Talkwalker Analytics works with different mediums / channels such as Social Media. and E-Mail.

Talkwalker Analytics's features include Alerts: Popups & Notifications, Dashboard, Personalization, etc. and Talkwalker Analytics support capabilities include Chat Support, Email Support, Phone Support, etc. also Talkwalker Analytics analytics capabilities include Custom Reports, and Analytics.

Reviews

"We’ve used the powerful tool of Talkwalker not only to listen to social media, but to listen to the voice of customers internally. This has provided the company with further insights into their consumers, and enabled MANGOPAY to action the voice of ...the customer across their business." - Romain Mazeries

Talkwalker Analytics, Walls.io, Statusbrew, Eclincher social media management, YouScan, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Talkwalker-analytics is a leading consumer intelligence platform for social listening, media monitoring, and social benchmarking. It helps navigate dynamic social and consumer data effectively.

Popular Business Setting

for Talkwalker Analytics

Top Industries

  • Marketing and Advertising
  • Banking
  • Computer Software

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Talkwalker Analytics is popular in Marketing And Advertising, Banking, and Computer Software and is widely used by Small Business, Enterprise, and Mid Market.

Comprehensive Insights on Talkwalker Analytics Use Cases

How does Talkwalker Analytics address your Social Media Management Challenges?

What makes Talkwalker Analytics ideal for Communication Management?

What benefits does Talkwalker Analytics offer for Engagement Management?

Why is Talkwalker Analytics the best choice for Competitive Intelligence?

What Are the key features of Talkwalker Analytics for Helpdesk Management?

47+ more Business Use Cases

17 buyers and buying teams have used Cuspera to assess how well Talkwalker Analytics solved their Social Media Marketing needs. Cuspera uses 2529 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Talkwalker Analytics testimonial

Romain Mazeries

CEO

MANGOPAY
We’ve used the powerful tool of Talkwalker not only to listen to social media, but to listen to the voice of customers internally. This has provided the company with further insights into their consumers, and enabled MANGOPAY to action the voice of the customer across their business. Testimonial By Romain Mazeries
Talkwalker Analytics testimonial

Bruce Hoang

Director Communication, Channels and data

ORANGE France
All brands have suffered from the pandemic. But there's still a huge opportunity to recover. Testimonial By Bruce Hoang
CUSTOMERS TESTIMONIALS
Talkwalker Analytics testimonial

Romain Mazeries

CEO

MANGOPAY
We’ve used the powerful tool of Talkwalker not only to listen to social media, but to listen to the voice of customers internally. This has provided the company with further insights into their consumers, and enabled MANGOPAY to action the voice of the customer across their business. Testimonial By Romain Mazeries
Talkwalker Analytics testimonial

Bruce Hoang

Director Communication, Channels and data

ORANGE France
All brands have suffered from the pandemic. But there's still a huge opportunity to recover. Testimonial By Bruce Hoang

Case Studies

Non-Profit Organization Management

CASE STUDY UNICEF MENARO

Talkwalker helped UNICEF MENARO fight COVID-19 misinformation in the MENA region. The team used conversational insights and local actions to shape their communication. They learned that simple storie...s improved vaccine acceptance. Misinformation focused on vaccine safety, genetics, and religious concerns. Social proof, like leaders getting vaccinated, changed public opinion.

Read more →
Food & Beverages

CASE STUDY STEF Group

Talkwalker helps STEF Group use social listening and consumer intelligence. STEF Group analyzes public perception and tracks debates on current issues. They use insights to inspire communication and ...social media posts. The platform supports their editorial calendar. This helps STEF Group adapt to changing consumer expectations in the food supply chain.

Read more →
Education

CASE STUDY University of Sydney

Talkwalker helped the University of Sydney align its social media strategy with brand goals. The university used Talkwalker and Hootsuite to boost brand sentiment by 31.5%. Instagram campaign engagem...ent rates were four times higher than platform benchmarks. Social video views increased by 41% year-on-year. The Social Squad at the university drove these results with data-driven insights.

Read more →
Financial Services

CASE STUDY UniCredit

Talkwalker helped UniCredit use its consumer intelligence platform to monitor reputation and manage crises. UniCredit tracked brand conversations and industry trends. The bank used Talkwalker for com...petitive intelligence and to shape its communication strategy. This made it easier for UniCredit to make business decisions and share insights across teams. The solution also helped UniCredit simplify its technology stack.

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Entertainment

CASE STUDY Square Enix

Talkwalker helped Square Enix launch the Final Fantasy VII remake. The social media and communications teams used Talkwalker before launch to check if characters resonated with fans. During launch, t...hey tracked fan reactions. After launch, they found user-generated content and boosted engagement. They also used Talkwalker to monitor server issues and bugs. This helped Square Enix optimize the fan experience during a challenging time.

Read more →
Hospitality

CASE STUDY Zoo Zurich

Talkwalker helps Zoo Zurich manage its social media presence. Zoo Zurich uses Talkwalker and ARGUS DATA INSIGHTS to track online conversations. They stay in control of their reputation and use user-g...enerated content. The tools help them create a better customer experience both online and offline. The case study shows how they cut through digital noise to find business value in social data.

Read more →

Video

Free Social Media Monitoring Tool - Talkwalker Free Social Search

Video Thumbnail

Frequently Asked Questions(FAQ)

for Talkwalker Analytics

What is Talkwalker Analytics?

Talkwalker Analytics is a social media analytics and monitoring platform for marketing teams to promote brand, increase customer engagement and increase revenue.

Talkwalker Analytics helps teams to analyze online, social, print and TV/radio content in one. It helps in analyzing both text and visual content, it saves 40% of time with automatic report creation and distribution. It offers customized dashboard. It ensures data integrity by having one centralized data intelligence platform.

Talkwalker Analytics comes with artificial intelligence (AI) to find most relevant and impactful information. It uses image recognition technology to track over 30,000 brands images.it comes with smart theme analytics for collaborating with people and brand.it offers 30 prebuilt use cases to create reports on social media performance. It comes with centralized data intelligence platform for data integrity.

What is Talkwalker Analytics used for?

Talkwalker Analytics is a Social Media Marketing Software mainly used by its customers to Improve Digital And Social Presence and Improve Brand Engagement by Social Media Management, Communication Management and Engagement Management .

What are the top features of Talkwalker Analytics?

Alerts: popups & Notifications, Dashboard and Personalization are some of the top features of Talkwalker Analytics.

Who uses Talkwalker Analytics?

Talkwalker Analytics is used by Marketing And Advertising, Banking and Computer Software among other industries.

What are Talkwalker Analytics alternatives?

Walls.Io, Statusbrew, Eclincher Social Media Management and YouScan are popular alternatives for Talkwalker Analytics.

Where is Talkwalker Analytics located?

Talkwalker Analytics is headquartered at 485 Lexington Avenue, Floor 26th New York, NY 10017.
lightning

Peers used Talkwalker Analytics for social media management and communication management

Talkwalker Analytics Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.73/5 ★

Read Reviews (77)
Custom Reports

4.77/5 ★

Read Reviews (507)
Analytics

4.76/5 ★

Read Reviews (466)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.73/5 ★

Read Reviews (77)
Custom Reports

4.77/5 ★

Read Reviews (507)
Analytics

4.76/5 ★

Read Reviews (466)

Software Failure Risk Guidance

?

for Talkwalker Analytics

Overall Risk Meter

Low Medium High

Top Failure Risks for Talkwalker Analytics

Talkwalker Profile

Company Name

Talkwalker

Company Website

https://www.talkwalker.com/

Year Founded

2009

HQ Location

485 Lexington Avenue, Floor 26th New York, NY 10017

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

M&A