TestComplete Overview

TestComplete by SmartBear Software tests mobile, web, and desktop applications. A free trial of TestComplete can be tried.

Use Cases

Customers recommend Helpdesk Management, Onboarding, Knowledge Management, as the business use cases that they have been most satisfied with while using TestComplete.

Other use cases:

  • Call Recording
  • Engagement Management
  • Workflow Management
  • Customer Case Management
  • Contract Management
  • Competitive Intelligence
  • Generation Of New Leads
See all use cases See less use cases

Business Priorities

Improve Efficiency and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using TestComplete.

Other priorities:

  • Scale Best Practices
See all business priorities See less business priorities

TestComplete Use-Cases and Business Priorities: Customer Satisfaction Data

TestComplete works with different mediums / channels such as User Generated Content. Blogs. and Phone Calls.

TestComplete's features include Recording, Personalization, and Widgets. and TestComplete support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also TestComplete analytics capabilities include Analytics, and Custom Reports.

Reviews

"...This gives us the advantage of continuous integration - identifying issues early and providing feedback to development team...." Peer review by Subbu V, Senior Automation Analyst

Peer review evidence (same sources as the product rating summary)

"...Even if a scripting module is not present by default, it can easily be added/referencedSupport network - I've had reason to ask the Smartbear support team for help a few times, and while their answers don't come immediately, they have been absolutely bang on the money with the answers given...." Peer review by Peter Anderson BEng MCSA, System Administrator/Test Manager, Keysoft Solutions
"...The development team and..." Peer review by Bernhard Rohrbacher, Software QA/QC Specialist, GP Strategies Corporation
"...SmartBear support is excellent - very quick case turn around and a great knowledge base with forums...." Peer review by Yuliya (Julia) Cherkasova, QA Engineer, NCR Corporation

TestComplete, Attentive, Alpha Anywhere, Onesignal, Airship, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for TestComplete

Top Industries

  • Computer Software
  • Information Technology and Services
  • Real Estate

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

TestComplete is popular in Computer Software, Information Technology And Services, and Real Estate and is widely used by Enterprise, Mid Market, and Large Enterprise.

TestComplete Customer wins, Customer success stories, Case studies

What benefits does TestComplete offer for Helpdesk Management?

What Are the key features of TestComplete for Onboarding?

What makes TestComplete ideal for Knowledge Management?

11 buyers and buying teams have used Cuspera to assess how well TestComplete solved their Mobile Marketing needs. Cuspera uses 663 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

 

COCC - Fintech - Medium

COCC Achieves End-to-End Testing Visibility with SmartBear's QMetry and ...

Southington, USA

COCC, a fintech company, has become the first enterprise customer to deploy SmartBear's integrated QMetry and Reflect capabilities. This integration provides COCC with end-to-end testing visibility, ...enhancing mobile test automation and application integrity. The combined solution connects AI-driven test automation with enterprise test reporting, enabling COCC to accelerate application testing and maintain governance.

Read on →

ZetaSafe - Information Technology And Services - Small

Oxford, UK

ZetaSafe used Zephyr to improve testing for their online compliance solutions. Before Zephyr, they managed test cases manually in Excel, which slowed down releases and made teamwork hard. Zephyr's in...tegration with Jira let them link test cases, track progress, and export results easily. The team adopted Zephyr in less than two weeks. Now, new QA staff and stakeholders have better visibility and communication during testing.

Scivantage - Financial Services - Medium

Jersey City, USA

Zephyr Enterprise helped Scivantage organize and manage test cases for software releases. The team could store, reuse, and release older test cases more efficiently. This improved transparency for th...e automation team and made each release cycle easier to manage. Scivantage saved time and increased production with Zephyr Enterprise. The solution supported their goal of operational efficiency in financial technology.

Wüstenrot & Württembergische (W&W Group) - Financial Services - Very Large

Stuttgart, Germany

Zephyr helped Wüstenrot & Württembergische simplify test management for over 100 projects. The team needed strong Jira integration and keyword-driven testing to meet strict financial regulations. Zep...hyr's traceability and usability let testers link requirements, test cases, and defects in one tool. Even non-technical users could manage tests easily. Automation was streamlined using Zephyr's REST API, supporting both manual and automated test cases. Now, half of all projects use keyword-driven testing, with the largest project managing over 10,000 test cases.

Large government organization - Government Administration - Very Large

QMetry helped a large government organization modernize its test management. The organization needed better visibility, traceability, and accessibility compliance. QMetry integrated with Jira and AWS... Bedrock, enabling agile test management and codeless automation. The results included 50% lower maintenance efforts, 30% faster testing, and a 15% reduction in time to market. The organization also saw a 30% greater ROI.

A Fortune 500 multinational technology company - Information Technology And Services - Very Large

QMetry helped a Fortune 500 technology company manage over 100,000 test cases per project. The company needed a unified testing system to organize projects and handle large volumes of test data. QMet...ry provided centralized test management, automation, and real-time Jira integration. Teams reduced manual work and improved collaboration across global vendors. Advanced analytics and reporting gave stakeholders real-time insights and better decision-making.

TestComplete - working with GIT Repositories and Azure

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing TestComplete

What is TestComplete?

TestComplete is an Automated UI testing that helps cover from device cloud to packaged apps. It ensures the quality of the application without sacrificing speed or agility with an easy-to-use, GUI test automation tool.

It helps in automating UI testing across a wide range of desktop applications, including .Net, Java, WPF and Windows 10. Create reusable tests for all web applications including modern JavaScript frameworks like React and Angular on 2050+ browser and platform configurations, also create and automate functional UI tests on physical or virtual iOS and Android devices.

Features include Building automated UI tests, Saving time creating and maintaining tests by accurately identifying dynamic UI elements, Data-driven testing, Automated test reporting and analysis, Keyword-driven testing, Free training and support and more.

What is TestComplete used for?

TestComplete is a Mobile Marketing Software mainly used by its customers to Improve Efficiency and Enhance Customer Relationships by Helpdesk Management, Onboarding and Knowledge Management .

What are the top features of TestComplete?

Recording, Personalization and Widgets are some of the top features of TestComplete.

Who uses TestComplete?

TestComplete is used by Computer Software, Information Technology And Services and Real Estate among other industries.

What are TestComplete alternatives?

Attentive, Alpha Anywhere, Onesignal and Airship are popular alternatives for TestComplete.

Where is TestComplete located?

TestComplete is headquartered at Somerville, MA.
lightning

Peers used TestComplete for helpdesk management and onboarding

TestComplete Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.08/5

Read Reviews (3)
Analytics

3.96/5

Read Reviews (13)
Custom Reports

3.24/5

Read Reviews (46)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.08/5

Read Reviews (3)
Analytics

3.96/5

Read Reviews (13)
Custom Reports

3.24/5

Read Reviews (46)

Software Failure Risk Guidance

?

for TestComplete

Overall Risk Meter

Low Medium High

Top Failure Risks for TestComplete

SmartBear Software Inc News

Product

SmartBear Agents: AI Teammates Coming to Testing & API Tools

SmartBear introduces AI-powered agents integrated into its testing and API tools, enhancing automation and governance. The new agents, including the Explorer Agent, QA Lead Agent, and Tester Agent, streamline testing workflows and API management, reducing manual efforts and improving quality assurance. These capabilities aim to maintain software integrity and accelerate delivery in AI-driven environments.

Product

SmartBear Adds Computer Vision Capability to Testing Platform

SmartBear has enhanced its TestComplete platform by integrating computer vision capabilities, allowing for automated testing of visually complex applications like CAD/CAM. This update enables machines to test applications as humans would, improving test resilience and maintenance. As AI accelerates application development, the need for such advanced testing capabilities becomes crucial.

Product

SmartBear Advances TestComplete with Vision AI, Enabling Automated ...

SmartBear has enhanced its TestComplete platform with Vision AI, enabling automated testing for complex visual applications. This new capability allows for improved test coverage and reduced risk by using visual object detection comparable to human perception. It supports various applications, including CAD and virtualized environments, and is available now as part of SmartBear's AI-powered innovation strategy.

Awards

How Tata Is Advancing AI-Driven API Innovation with SmartBear Swagger

Tata Consultancy Services' senior developer A. Singh won the AI Builders Award for using SmartBear Swagger to enhance API development with AI. Singh's team utilized AI to streamline API design, cutting design time significantly and improving consistency across legacy APIs. This innovation enabled faster development of new services, showcasing the potential of AI-powered API development.

SmartBear Software Inc Profile

Company Name

SmartBear Software Inc

Company Website

https://smartbear.com/

HQ Location

Somerville, MA

Employees

251-500

Social

Financials

PRIVATE