Textline: Use-Cases, Insights and Reviews | 2024 Cuspera

Name: Textline
Brand: Textline
Rating: 4.56 (224 reviews)

4.56 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Textline: Business Text Messaging for Call Centers and Support T...

Textline Overview

Textline's business texting software provides solutions for sales, marketing, and customer service. SMS is utilized to enable quick growth.

Use Cases

Customers recommend Helpdesk Management, Engagement Management, Collaboration, as the business use cases that they have been most satisfied with while using Textline.

Other use cases:

Communication Management
Workflow Management
Managing Social Media Account
Contact List Management
Training & Onboarding
Advertisement
Conversion Management

See all use cases See less use cases

Business Priorities

Launch New Products and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Textline.

Other priorities:

Acquire Customers
Improve Consistency
Scale Best Practices

See all business priorities See less business priorities

Textline Use-Cases and Business Priorities: Customer Satisfaction Data

Textline works with different mediums / channels such as Offline. Phone Calls. Events etc.

Textline's features include Personalization. and Textline support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Textline analytics capabilities include Custom Reports, and Analytics.

Reviews

"...With thousands of members, not everyone works best via certain lines of communication - Textline opens us up to another avenue that may best suit some of our customers who weren't as engaged before (asking us questions, getting the most out of their membership)...." Peer review by Nicole N, Senior Community Manager, Internet

Textline, hireEZ Outbound Recruiting Platform, Gmelius, Practifi, Freedcamp, etc., all belong to a category of solutions that help SMS Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Textline

Top Industries

Information Technology and Services
Real Estate
Internet

Popular in

Small Business
Mid Market
Enterprise

Textline is popular in Information Technology And Services, Real Estate, and Internet and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Textline Use Cases

What solutions does Textline provide for Helpdesk Management?

What solutions does Textline provide for Engagement Management?

How can Textline optimize your Collaboration Workflow?

What makes Textline ideal for Communication Management?

How does Textline address your Workflow Management Challenges?

17+ more Business Use Cases

13 buyers and buying teams have used Cuspera to assess how well Textline solved their SMS Marketing needs. Cuspera uses 224 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Crunchi Food & Beverages	Food & Beverages	CASE STUDY Crunchi Crunchi, a food and beverage company, used Textline's platform to boost customer engagement and increase online orders by 15%. Read More
Tumbleweed Retail	Retail	CASE STUDY Tumbleweed Tumbleweed, a retail chain, saw a 50% increase in their customer satisfaction and a 25% reduction in response times by using Textline's platform to streamline their customer support. Read More
Mathnasium Education	Education	CASE STUDY Mathnasium Mathnasium increased student engagement and retention rates by 20% using Textline's texting platform for communication and scheduling. Read More