TIBCO BusinessWorks Overview

TIBCO Software is a leading provider of infrastructure software, creating event-enabled enterprises. Their solutions can be used on-premise or in the cloud.

Use Cases

Customers recommend Order Management, Onboarding, Helpdesk Management, as the business use cases that they have been most satisfied with while using TIBCO BusinessWorks.

Other use cases:

  • Business Development
  • Communication Management
  • Proposal & Quote Management
  • Workflow Management
  • Digital Signature
  • Forecasting
  • Customer Case Management
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Business Priorities

Scale Best Practices and Improve ROI are the most popular business priorities that customers and associates have achieved using TIBCO BusinessWorks.

Other priorities:

  • Improve Stakeholder Relations
  • Acquire Customers
  • Enter New Markets Internationally Or Locally
  • Improve Efficiency
  • Increase Sales & Revenue
  • Launch New Products
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TIBCO BusinessWorks Use-Cases and Business Priorities: Customer Satisfaction Data

TIBCO BusinessWorks works with different mediums / channels such as E-Mail.

TIBCO BusinessWorks's features include Widgets. and TIBCO BusinessWorks support capabilities include Phone Support, Email Support, Chat Support, etc. also TIBCO BusinessWorks analytics capabilities include Analytics, and Custom Reports.

Reviews

"...TIBCO BW can easily be a middle man to send messages between different applications...." Peer review by Verified User, Consultant in Corporate, Retail

TIBCO BusinessWorks, Yespo Оmnichannel CDP, ExpertSender, Pipefy, monday marketer, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for TIBCO BusinessWorks

Top Industries

  • Information Technology and Services
  • Telecommunications
  • Computer Software

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

TIBCO BusinessWorks is popular in Information Technology And Services, Telecommunications, and Computer Software and is widely used by Large Enterprise, Enterprise, and Mid Market.

Comprehensive Insights on TIBCO BusinessWorks Use Cases

What solutions does TIBCO BusinessWorks provide for Order Management?

Why is TIBCO BusinessWorks the best choice for Onboarding?

How does TIBCO BusinessWorks facilitate Communication Management?

15+ more Business Use Cases

34 buyers and buying teams have used Cuspera to assess how well TIBCO BusinessWorks solved their Marketing Automation needs. Cuspera uses 797 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Case Studies

Insurance

CASE STUDY Sara Assicurazioni

TIBCO helped Sara Assicurazioni move to a multi-cloud platform. The company faced slow claims, high costs, and outdated systems. With TIBCO, Sara migrated 85% of its data and apps to the cloud in one... year. Claims processing became 50% faster. Costs dropped by 60%. Customers now use a mobile app for self-service and get real-time updates. Sara can launch new apps faster and scale instantly.

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Utilities

CASE STUDY Sydney Water

TIBCO ActiveMatrix BPM helped Sydney Water improve customer experience. Sydney Water used the software to streamline business processes and manage case data. Customers gained real-time access to wate...r usage. Sydney Water saw a 127 point increase in net promoter score, from -38 to +89. The team developed new customer-focused processes in just nine weeks. The solution made workflows simple, with some cases completed in only five steps.

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Banking

CASE STUDY ABN AMRO

TIBCO BPM Enterprise and BusinessWorks helped ABN AMRO modernize its banking operations. The bank wanted to offer a seamless digital experience and aimed for 90% digital end-to-end processes by 2025.... Legacy systems and fragmented processes made this hard. TIBCO's hyperautomation tools enabled cloud migration, process standardization, and automation across teams. ABN AMRO avoided €11.1M in costs and improved efficiency by centralizing automation and reducing manual work.

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Hospital & Health Care

CASE STUDY University of Chicago Medicine

TIBCO helped University of Chicago Medicine connect data across many systems. Doctors can now predict patient risks and target treatments better. The hospital reduced cardiac arrests by 15–20% using ...real-time analytics. TIBCO also improved billing, asset use, and telemedicine during the pandemic. UCM now delivers value-based care with faster, more accurate decisions.

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Transportation/Trucking/Railroad

CASE STUDY Aeroporti di Roma

TIBCO Connected Intelligence platform helped Aeroporti di Roma transform its airport operations. The company integrated real-time data across its ecosystem to improve the passenger experience. Servic...e quality increased by 35% over six years. Aeroporti di Roma earned a 5-star COVID-19 safety rating and was named Best Airport in Europe for four years. The solution enabled proactive operations, better decision-making, and new revenue opportunities.

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Frequently Asked Questions(FAQ)

for TIBCO BusinessWorks

What is TIBCO BusinessWorks used for?

TIBCO BusinessWorks is a Marketing Automation Software mainly used by its customers to Scale Best Practices and Improve ROI by Order Management, Onboarding and Helpdesk Management .

Who uses TIBCO BusinessWorks?

TIBCO BusinessWorks is used by Information Technology And Services, Telecommunications and Computer Software among other industries.

What are TIBCO BusinessWorks alternatives?

Yespo Оmnichannel CDP, ExpertSender, Pipefy and Monday Marketer are popular alternatives for TIBCO BusinessWorks.

Where is TIBCO BusinessWorks located?

TIBCO BusinessWorks is headquartered at 3307 Hillview Avenue Palo Alto, CA 94304 USA.
lightning

Peers used TIBCO BusinessWorks for order management and onboarding

TIBCO BusinessWorks Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (2)
Analytics

4.39/5 ★

Read Reviews (25)
Custom Reports

3.75/5 ★

Read Reviews (77)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (2)
Analytics

4.39/5 ★

Read Reviews (25)
Custom Reports

3.75/5 ★

Read Reviews (77)

Software Failure Risk Guidance

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for TIBCO BusinessWorks

Overall Risk Meter

Low Medium High

Top Failure Risks for TIBCO BusinessWorks

Cloud Software Group, Inc. News

Executive

Barbara Larson Named SentinelOne CFO

Barbara Larson joins SentinelOne as CFO, bringing experience from Workday, VMware, TIBCO, and Symantec.

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Progress to Acquire ShareFile

Progress announced plans to acquire ShareFile.

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Cloud Software Group, Inc. Profile

Company Name

Cloud Software Group, Inc.

Company Website

https://www.tibco.com/

Year Founded

1985

HQ Location

3307 Hillview Avenue Palo Alto, CA 94304 USA

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

M&A